Hexcel v. Labor Commission , 2022 UT App 52 ( 2022 )


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    2022 UT App 52
    THE UTAH COURT OF APPEALS
    HEXCEL CORPORATION,
    Petitioner,
    v.
    LABOR COMMISSION AND MICHAEL PICKARD,
    Respondents.
    Opinion
    No. 20200514-CA
    Filed April 21, 2022
    Original Proceeding in this Court
    Matthew M. Durham and Vaughn G. Pedersen,
    Attorneys for Petitioner
    David J. Holdsworth, Attorney for Respondent
    Michael Pickard
    JUDGE RYAN M. HARRIS authored this Opinion, in which
    JUDGES MICHELE M. CHRISTIANSEN FORSTER and DAVID N.
    MORTENSEN concurred.
    HARRIS, Judge:
    ¶1     Hexcel Corporation (Hexcel) fired Michael Pickard,
    ostensibly because Pickard was caught napping during work
    hours. But just a few months earlier, Pickard had injured himself
    while working, and since then had been trying to get Hexcel to
    accommodate his injuries; Pickard believed that Hexcel fired him
    not because of his short nap but because it did not want to deal
    with his injuries. After an evidentiary hearing, an administrative
    law judge (the ALJ) sided with Pickard and awarded him
    damages, concluding that Hexcel fired Pickard out of
    discriminatory or retaliatory motives and that its stated reasons
    were pretextual. The Labor Commission (the Commission)
    affirmed the ALJ’s award.
    Hexcel v. Labor Commission
    ¶2     Hexcel now seeks review of that decision, challenging both
    the pretext determination as well as the amount of damages
    awarded. We decline to disturb the Commission’s pretext
    determination, but we conclude that the Commission erred in its
    calculation of damages and remand the matter to the Commission
    for recalculation of those damages.
    BACKGROUND1
    ¶3     Hexcel owns a manufacturing facility in West Valley City,
    Utah. This facility operates 24 hours per day, 365 days per year,
    and is fenced and guarded and not generally open to the public.
    Hexcel hired Pickard, a maintenance electrician, in 2012. Pickard’s
    duties required him to perform scheduled (and sometimes
    emergency) maintenance and repairs on machinery and
    equipment, and he often used a company truck as needed to drive
    from place to place within Hexcel’s campus. Pickard was often
    asked to work twelve-hour shifts, sometimes at night, and
    sometimes for several days in a row. The work was physically
    taxing, typically requiring Pickard to carry heavy tools, walk
    moderately long distances, and work hands-on with various
    machinery. But Pickard generally performed his duties well and
    had received regular pay increases.
    ¶4     When it hired Pickard, Hexcel provided him with a copy
    of the company’s policies and procedures, which included the
    company’s Standards of Conduct and Work Rules. As relevant
    here, the company’s policies included a ban on “[s]leeping during
    work time,” a rule the parties refer to as “the Sleeping Rule.”
    Hexcel later explained that the Sleeping Rule was grounded in
    safety concerns rather than productivity concerns: Hexcel worried
    1. “In reviewing an order from the Commission, we view the facts
    in the light most favorable to the Commission’s findings and
    recite them accordingly.” O’Connor v. Labor Comm’n, 
    2020 UT App 49
    , n.1, 
    463 P.3d 85
    .
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    Hexcel v. Labor Commission
    that, if evacuation of the facility became necessary, sleeping
    employees might not be able to hear the alarms.
    ¶5     For the first few years of Pickard’s employment, however,
    Hexcel made no serious effort to enforce the Sleeping Rule. That
    changed in January 2017, when Hexcel—in response to a
    “disturbing increase in the number” of napping employees—sent
    a memorandum to its employees stating its intent to start
    enforcing the Sleeping Rule and clarifying that “any future
    violation” of the rule “will result in termination.”
    ¶6     After that memorandum was issued, several employees
    inquired as to whether the company intended to forbid naps
    during breaks. In response, Pickard’s direct supervisor (Manager)
    stated that employees could nap during their breaks, so long as
    they did so in the designated breakroom. Other employees were
    informed that naps during breaks would not be punished even if
    they occurred outside the breakroom. In the ALJ’s view, Hexcel’s
    interpretation of the Sleeping Rule was “evolving,” and it did not
    ever reduce to writing the rule’s “evolutions and modifications.”
    In particular, “[n]o supervisor ever addressed . . . the question of
    whether an employee was permitted to nap while taking a break
    in a company truck.” And even after the January 2017
    memorandum, Hexcel’s enforcement of the Sleeping Rule was far
    from uniform, and “some employees continued to nap at their
    desks without consequence.”
    ¶7     In June 2017, Pickard was working a twelve-hour night
    shift—6:00 p.m. to 6:00 a.m.—along with a coworker (Coworker)
    with whom Pickard was friendly. During a twelve-hour shift,
    Hexcel employees were entitled to take one hour’s worth of
    breaks, usually a fifteen-minute break sometime near the three-
    hour mark, a half-hour lunch break near the halfway point, and
    another fifteen-minute break around the nine-hour mark.
    However, employees were generally allowed the flexibility to
    adjust the timing of their breaks as needed to meet the workload.
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    Hexcel v. Labor Commission
    ¶8     Sometime after 5:00 a.m., after they had been at work more
    than eleven hours, Pickard and Coworker drove company trucks
    back to the shop, where they began and ended their workday and
    where the breakroom was located. Upon arrival, Pickard exited
    his truck and entered the shop, assuming that Coworker would
    follow. But Coworker did not follow, because he fell asleep in his
    work truck and was discovered in that state by Manager.
    ¶9     Manager then instigated disciplinary action against
    Coworker for violating the Sleeping Rule. During the ensuing
    investigation, Pickard participated as a witness and confirmed
    both that he was aware of the policy and that the policy was
    known to “everyone.” Pickard was under the impression,
    however, that employees could nap during their breaks if those
    naps occurred in the breakroom.
    ¶10 A few days later, Hexcel terminated Coworker for
    violating the Sleeping Rule. Coworker, however, had been
    employed by Hexcel for some twenty years and was a member of
    the local union, and he asked the union to challenge Hexcel’s
    decision. The union agreed to do so, and later filed a grievance on
    his behalf. The union “aggressively” pursued the case, indicating
    during negotiations that, if necessary, it would take the matter to
    arbitration. Hexcel and the union eventually reached an
    agreement to settle Coworker’s case; the settlement obligated
    Hexcel to reinstate Coworker pursuant to an arrangement that it
    referred to as a “Last Chance Corrective Action Agreement.”
    Under this arrangement, Coworker was suspended without pay
    for several weeks, agreed to random drug testing for one year,
    would be ineligible for promotion for a period of time, and would
    be subject to termination for future violation of any of Hexcel’s
    work rules. After his suspension, Coworker was reinstated under
    those terms, and worked for Hexcel until his retirement in
    November 2017.
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    Hexcel v. Labor Commission
    ¶11 In mid-June 2017, on the day of Coworker’s termination,
    Pickard was helping Coworker load his tools into his truck prior
    to Coworker’s departure. Coworker’s tools were large and heavy,
    and some of them were contained in six-gallon buckets. While
    Pickard was carrying a bucket full of large wrenches to
    Coworker’s truck, the tools shifted and tipped the bucket, causing
    Pickard’s back to twist. He felt immediate pain, including a
    burning sensation down his back. He sought medical attention
    and was unable to return to work for nine days. During the time
    that Pickard was off work, Hexcel instructed him to use vacation
    time, pending medical evaluation of his injury. Under Hexcel’s
    terms of employment, use of vacation time is considered an
    “incident,” and any employee who incurs five incidents is subject
    to employment sanction, up to and including termination.
    ¶12 When Pickard returned to work, he informed Hexcel that
    his physicians had recommended certain work restrictions,
    including a limitation on standing, walking, and sitting more than
    “2 hours per shift.”2 Pickard also asked to be reassigned to an
    eight-hour day shift to better accommodate these restrictions; that
    request was denied, apparently because Hexcel claimed to be
    “short-handed” at the time. Manager informed Pickard that, if he
    2. It is unclear, from the record, exactly what the physicians
    intended by these restrictions. Hexcel interpreted the restrictions
    narrowly, taking the position that Pickard could accommodate
    them on his own by “taking a break after any two-hour period of
    walking, sitting, or standing.” Pickard took a different view, and
    believed that his doctors were counseling him not to walk, stand,
    or sit for more than two hours in any given shift,
    recommendations he believed would be easier to achieve in an
    eight-hour shift than in a twelve-hour shift. In this case, however,
    we do not need to reach any conclusive determination about the
    meaning of these restrictions; the point here is that Pickard sought
    certain accommodations in light of these restrictions that Hexcel
    was unwilling or unable to provide.
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    Hexcel v. Labor Commission
    could not work the scheduled shifts, he would have to use his
    vacation time. Pickard did not want to run the risk of generating
    additional “incidents,” and therefore “returned to his regular
    schedule” of twelve-hour shifts, which alternated between night
    shifts and day shifts.
    ¶13 Pickard continued to receive medical treatment, including
    administration of prescribed pain and anti-inflammatory
    medication. After a few weeks, by early August, his condition had
    been upgraded to allow up to “3 hours per 8-hour shift” of sitting,
    standing, and walking. Pickard provided ongoing notice of his
    progressing condition to Hexcel.
    ¶14 At some point after he returned to work, Pickard attended
    a daytime training meeting. During that meeting, several
    employees dozed off and began to snore audibly. Pickard caught
    Manager’s eye and directed his attention to the employees who
    appeared to be asleep. In response, Manager stopped the meeting,
    turned on the lights, and instructed everybody to stand up and
    stretch. After the meeting, Pickard spoke with Manager and
    expressed his view that, in light of what happened to Coworker,
    fairness required that these employees be terminated. But no
    employees were disciplined, let alone terminated, as a result of
    this event. Pickard also witnessed several other Hexcel employees
    sleeping during their shifts, and these employees were likewise
    not disciplined.
    ¶15 On August 21, 2017, Pickard was assigned to work his
    fourth straight night shift. His workload was heavy that night and
    he had been unable to take any breaks, even for lunch, until after
    5:00 a.m. At approximately 5:15 a.m., Pickard parked his truck
    outside the shop—just feet away from the actual breakroom—and
    set an alarm for 5:45 a.m., so that he would have time to finish his
    daily paperwork before his shift ended. He then fell asleep in his
    truck. At 5:22 a.m., after napping for some seven minutes, he was
    discovered by Manager.
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    Hexcel v. Labor Commission
    ¶16 Manager later initiated disciplinary procedures against
    Pickard, and the incident was referred to Hexcel’s human
    resources department for investigation. As part of the
    investigation, Pickard was interviewed, and he explained that he
    understood the Sleeping Rule to have been modified by the
    decision to reinstate Coworker. He additionally alleged that he
    had been told by other employees that a work truck could be
    considered an extension of the breakroom. Pickard offered his
    view that the rule was confusing and unclear, and he referenced
    the training meeting where multiple employees had fallen asleep
    but were not disciplined.
    ¶17 About a week later, Hexcel terminated Pickard for
    violating the Sleeping Rule. The ALJ later found that Hexcel’s
    human resources department left it to Manager to make the final
    decision regarding Pickard, and he elected termination.
    ¶18 Pickard then contacted the union to see if it would
    represent him in grieving his termination, but the union declined
    because Pickard was not a member. A few weeks after that, in
    September 2017, Pickard filed a complaint with the Utah
    Antidiscrimination and Labor Division (the UALD), claiming that
    he was terminated due to his disabling injury—his lower back
    condition—and that he had been subjected to unlawful
    retaliation. Following an investigation, however, the UALD
    determined that Pickard had not established a prima facie case of
    either discrimination or retaliation. Pickard was subsequently out
    of work until December 2017, when he obtained another job
    working in electrical maintenance.
    ¶19 Later, Pickard sought review before the Commission. The
    ALJ held an evidentiary hearing in which Pickard, Coworker,
    Manager, and a representative from Hexcel’s human resources
    department all testified. Pickard offered testimony—but no
    documentary evidence—regarding his damages, indicating that,
    between August and December 2017, he had found it necessary to
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    withdraw funds from his savings and 401(k) accounts to pay
    living expenses and medical costs.
    ¶20 At the conclusion of the hearing, the ALJ ruled in Pickard’s
    favor. She determined that Pickard had made out a prima facie
    case of discrimination and retaliation, and determined that Hexcel
    had articulated a legitimate nondiscriminatory reason—violation
    of the Sleeping Rule—for its actions. However, the ALJ also
    determined that Pickard had carried his burden of demonstrating
    that Hexcel’s articulated reason for terminating him was mere
    pretext, emphasizing that Hexcel’s explanation for and
    enforcement of the Sleeping Rule was “incoherent and
    inconsistent,” and concluding that Hexcel’s “proffered reason for
    terminating” Pickard was “unworthy of credence.” The ALJ also
    awarded Pickard damages, ordering Hexcel to pay $30,805.26 in
    “lost wages,” any “out-of-pocket” medical expenses Pickard
    incurred between August and December 2017, “reimbursement
    of” Pickard’s withdrawals from his savings and 401(k) accounts,
    and “costs and attorney fees.”
    ¶21 Hexcel then appealed the ALJ’s determination to the
    Commission, challenging both the ALJ’s pretext determination as
    well as its damages award. The Commission largely rejected
    Hexcel’s arguments. In particular, the Commission adopted the
    ALJ’s findings of fact and affirmed the ALJ’s pretext
    determination. With regard to damages, the Commission reduced
    the amount of the lost wages award to $22,964.05, but otherwise
    affirmed the ALJ’s damages award.
    ISSUES AND STANDARDS OF REVIEW
    ¶22 Hexcel now seeks judicial review of the Commission’s
    decision, and asks us to consider two issues. First, it challenges
    the Commission’s determination that its proffered reason for
    firing Pickard was pretextual. We have previously determined
    that a pretext determination made by the Commission is more
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    Hexcel v. Labor Commission
    “fact-like” than “law-like,” and is therefore “entitled to deference
    by this court” and will not be disturbed unless “clearly
    erroneous.” See Kunej v. Labor Comm’n, 
    2013 UT App 172
    , ¶ 5, 
    306 P.3d 855
     (quotation simplified). In Kunej, we explained that “the
    determination whether an employer’s conduct was motivated by
    discrimination—i.e., that its proffered explanation was
    pretextual—is both sensitive and difficult,” and requires the
    Commission to “decide which party’s explanation of the
    employer’s motivation it believes.” 
    Id.
     (quotation simplified). In
    this context, the Commission’s determination is often “affected by
    its observation of a competing witness’s appearance and
    demeanor on matters that cannot be adequately reflected in the
    record available to appellate courts.” 
    Id.
     (quotation simplified).
    Under this standard of review, we will overturn the
    Commission’s determination “only if it is not supported by
    substantial evidence.” See Nielsen v. Labor Comm’n, 
    2020 UT App 2
    , ¶ 9, 
    456 P.3d 1167
    ; see also 
    id.
     (applying the “substantial
    evidence” standard to a “fact-like” determination). “Substantial
    evidence is more than a mere scintilla of evidence though
    something less than the weight of the evidence, and the
    substantial evidence test is met when a reasonable mind might
    accept as adequate the evidence supporting the decision.” Graphic
    Packaging Int’l Inc. v. Labor Comm’n, 
    2021 UT App 82
    , ¶ 34, 
    495 P.3d 228
     (quotation simplified).
    ¶23 Second, Hexcel takes issue with the Commission’s
    damages award, asserting that the Commission erred in awarding
    damages “based solely on Pickard’s uncorroborated testimony,”
    and that the award permits Pickard a “double recovery” by
    including both lost wages as well as reimbursement of the
    withdrawals from his savings and 401(k) accounts. These
    particular challenges do not implicate the Commission’s potential
    discretion in assessing reasonable damages; rather, they raise an
    issue of evidentiary competence as well as a question of whether
    the award includes a partial double recovery. “Whether the
    Commission applied the correct legal standard in making its
    20200514-CA                     9                
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    Hexcel v. Labor Commission
    [damages] determination is . . . a question of law, which we review
    for correctness.” A & B Mech. Contractors v. Labor Comm’n, 
    2013 UT App 230
    , ¶ 15, 
    311 P.3d 528
    ; see also In re adoption of Baby B., 
    2012 UT 35
    , ¶¶ 46–47, 
    308 P.3d 382
     (explaining that some “factual and
    mixed findings” may contain, by implication, determinations
    regarding “embedded legal questions,” and that we review
    “embedded legal conclusion[s]” without deference).
    ANALYSIS
    I
    ¶24 Hexcel first challenges the Commission’s determination
    that its proffered reason for terminating Pickard was pretextual.
    We reject this challenge, because we conclude that the
    Commission’s determination was supported by substantial
    evidence and was therefore not clearly erroneous.
    ¶25 Pickard’s claims are rooted in the Utah Antidiscrimination
    Act (UADA), which provides, in relevant part, that an employer
    may not “discharge, demote, or terminate a person, or . . . retaliate
    against . . . a person otherwise qualified, because of . . . disability.”
    Utah Code Ann. § 34A-5-106(1)(a)(i)(H) (LexisNexis 2019). In
    order to establish a claim under this section of the UADA, a
    claimant must satisfy the three-step burden-shifting test first set
    forth in McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
     (1973). See
    Viktron/Lika v. Labor Comm’n, 
    2001 UT App 394
    , ¶ 7, 
    38 P.3d 993
    .
    Under this test, the claimant “has the initial burden to establish a
    prima facie showing of the employer’s discrimination.” Sheikh v.
    Department of Public Safety, 
    904 P.2d 1103
    , 1106 (Utah Ct. App.
    1995) (quotation simplified). If the claimant is able to make a
    prima facie showing, then the burden “shifts to the employer who
    must articulate a legitimate, nondiscriminatory reason for its
    suspect conduct.” 
    Id.
     If the employer can articulate a legitimate
    reason for its actions, then the burden “shifts back to the employee
    who must then show by a preponderance of the evidence that the
    20200514-CA                       10                
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    Hexcel v. Labor Commission
    employer’s articulated reasons were merely a pretext for
    discrimination.” 
    Id.
     But “the ultimate burden of persuasion that
    the employer discriminated against the employee remains at all
    times” with the claimant. 
    Id.
     (quotation simplified).
    ¶26 Applying McDonnell Douglas and its three-step test, the
    ALJ found that Pickard met his burden of establishing a prima
    facie case that Hexcel had discriminated against him based on his
    disability, and that Hexcel had articulated a legitimate
    nondiscriminatory reason—Pickard’s violation of the Sleeping
    Rule—for its actions. But the ALJ found Hexcel’s proffered
    explanation to be pretextual, and the Commission affirmed that
    determination after adopting the ALJ’s findings of fact.
    ¶27 Neither party takes issue with the Commission’s
    determination regarding the first two steps of the McDonnell
    Douglas test: Hexcel does not challenge the Commission’s
    determination that Pickard can make out a prima facie case of
    discrimination or retaliation, and Pickard does not challenge the
    Commission’s determination that Hexcel has articulated a
    legitimate nondiscriminatory reason for terminating him. In this
    case, then, Hexcel’s challenge is limited to the third step in the
    McDonnell Douglas test. In particular, it takes issue with the
    Commission’s finding that Hexcel’s proffered reason was merely
    pretextual, and that Hexcel in actuality fired Pickard because he
    was injured and sought accommodation for that injury.
    ¶28 In making its determination regarding pretext, the
    Commission must examine the reasons proffered by the employer
    for its adverse employment action, and must assess whether the
    employer “honestly believed those reasons and acted in good
    faith on those beliefs.” Kunej v. Labor Comm’n, 
    2013 UT App 172
    ,
    ¶ 9, 
    306 P.3d 855
     (quotation simplified). If the employer made a
    good faith decision for articulable business-related reasons,
    tribunals should defer to such decisions. See Young v. Dillon Cos.,
    
    468 F.3d 1243
    , 1250 (10th Cir. 2006) (explaining that courts do not
    20200514-CA                    11               
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    Hexcel v. Labor Commission
    sit as “super personnel department[s]” and should not “second
    guess[] employers’ honestly held (even if erroneous) business
    judgments” (quotation simplified)). But if the employer took an
    adverse employment action for an improper discriminatory or
    retaliatory reason, and its articulated reason is merely pretextual,
    the employer has violated Utah law. See Utah Code Ann. § 34A-5-
    106(1)(a)(i)(H).
    ¶29 Claimants can meet their burden under the third step of the
    McDonnell Douglas test by “demonstrat[ing] that the employer’s
    explanation for its decision was so implausible, incoherent, or
    internally contradictory that the decision must have been made
    on some other basis.” Kunej, 
    2013 UT App 172
    , ¶ 6 (quotation
    simplified); see also Vaughn v. Epworth Villa, 
    537 F.3d 1147
    , 1153
    (10th Cir. 2008) (stating that pretext may be demonstrated by
    showing       “weaknesses,      implausibilities,    inconsistencies,
    incoherencies, or contradictions in the employer’s proffered
    legitimate reasons for its action that a reasonable factfinder could
    rationally find them unworthy of credence and hence infer that
    the employer did not act for the asserted non-retaliatory reasons”
    (quotation simplified)). Claimants can make this showing in any
    number of ways, depending on the facts and circumstances of the
    particular case; in some instances, claimants have met their
    burden by presenting “evidence that the defendant acted contrary
    to an unwritten policy or contrary to company practice when
    making the adverse employment decision affecting the plaintiff,”
    or that the claimant “was treated differently from other similarly-
    situated employees who violated work rules of comparable
    seriousness.” See Kendrick v. Penske Transp. Services, Inc., 
    220 F.3d 1220
    , 1230 (10th Cir. 2000).
    ¶30 In this case, the Commission’s determination was based on
    multiple factors. First, it found that the Sleeping Rule—at least as
    interpreted and verbally modified by various Hexcel
    supervisors—was unclear and inconsistent. This finding is
    supported by substantial evidence in the record. Although the
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    Hexcel v. Labor Commission
    January 2017 memorandum stated the rule in clear terms—that no
    sleeping at work would be tolerated—Manager told his
    employees that they could nap in the breakroom during breaks,
    and other employees were apparently told that they could nap
    during breaks even outside the breakroom. And the Commission
    expressly found that “[n]o supervisor ever addressed specifically
    the question of whether an employee was permitted to nap while
    taking a break in a company truck.” Indeed, the ALJ concluded
    that Hexcel “never provided employees with clear and definitive
    language to specify where and when napping was allowed,” and
    Pickard himself was under the impression that his truck could be
    considered an extension of the breakroom.
    ¶31 Second, the Commission found that Hexcel’s enforcement
    of the Sleeping Rule, even after January 2017, was inconsistent.
    This finding is also supported by substantial evidence in the
    record. Prior to January 2017, it had become common for
    employees to nap during their breaks, usually in the breakroom
    or at their desks, but also sometimes in company trucks. Put
    simply, the Sleeping Rule, though in place, was not enforced for
    the first five years of Pickard’s employment. But even after the
    January 2017 memorandum, some employees continued to nap,
    even outside the breakroom, without consequence. In fact, during
    the administrative hearing, Pickard referenced several different
    Hexcel employees—in addition to those who were caught
    sleeping during the training meeting—who were found sleeping
    outside of the breakroom, and who suffered no discipline.
    Coworker confirmed this testimony and likewise testified to
    witnessing other employees sleep outside of the breakroom
    without being terminated. The ALJ thus concluded, based on this
    testimony as well as the incident where several employees fell
    asleep during a training meeting without disciplinary
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    Hexcel v. Labor Commission
    ramifications,3 that she had heard sufficient evidence of
    “inconsistencies, incoherencies, or contradictions” to discredit
    Hexcel’s proffered explanation for Pickard’s termination. See
    Vaughn, 
    537 F.3d at 1153
    .
    ¶32 Hexcel resists the Commission’s findings largely by
    pointing to its treatment of Coworker, and by noting that both
    Coworker and Pickard committed very similar violations—taking
    a short nap in their work truck during the twelfth hour of a
    twelve-hour shift—and were given the same initial sanction:
    termination. Hexcel correctly points out that Coworker was not
    injured and seeking accommodation, and that it enforced the
    Sleeping Rule against him in the same fashion. And Hexcel also
    asserts that it reinstated Coworker—and not Pickard—only
    because Coworker, a union member, grieved his termination and
    the union threatened to take the matter to arbitration. We
    acknowledge Hexcel’s point that an employer may rationally
    choose to take a different employment action toward a union
    employee than toward a non-union employee, and agree with
    Hexcel’s argument that—for several reasons—Pickard and
    Coworker were not necessarily similarly situated. See, e.g., Lewis
    v. Frito-Lay, Inc., 680 F. App’x 772, 774 (10th Cir. 2017) (concluding
    3. The ALJ found further inconsistency in the fact that Hexcel
    reinstated Coworker “but held firm in the decision to terminate
    [Pickard’s] employment.” In her view, the “only difference in the
    two situations [was] that [Pickard] was disabled when he fell
    asleep, while [Coworker] might not have been working under a
    similar disability.” We disagree with the ALJ’s statement that
    Pickard’s injury was the “only difference” between the two
    situations, see infra ¶ 32, but we acknowledge the ALJ’s inference
    that Hexcel’s experience with Coworker—which process was
    essentially completed by the time Pickard fell asleep in his truck—
    had brought to the company’s attention a more lenient alternative
    course of action that could potentially have been applied in
    Pickard’s situation.
    20200514-CA                     14                
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    Hexcel v. Labor Commission
    that the plaintiff and two other employees were not similarly
    situated for purposes of a pretext analysis where the employer
    offered reinstatement to the other employees, but not to the
    plaintiff, because “the union threatened or filed arbitration” in the
    other employees’ cases but “not in [the plaintiff’s] case”); Gast v.
    City of Martins Ferry, 
    2019-Ohio-1147
    , ¶ 51, 
    129 N.E.3d 507
     (“[N]o
    discriminatory intent may be inferred from a defendant’s decision
    to treat differently union members and non-union members.”).
    We recognize the strength of this evidence, and acknowledge that
    a different factfinder might have viewed this evidence as strong
    enough to warrant a determination that Pickard had not carried
    his burden of showing pretext.
    ¶33 But there was other evidence, as detailed above, to support
    the Commission’s determination, and we review the
    Commission’s findings deferentially. See Graphic Packaging Int’l
    Inc. v. Labor Comm’n, 
    2021 UT App 82
    , ¶ 34, 
    495 P.3d 228
     (stating
    that if “a reasonable mind might accept as adequate the evidence
    supporting the decision,” then the agency’s conclusion has met
    the substantial evidence test (quotation simplified)). Under the
    applicable standard of review, the relevant question is not
    whether we would have made the same decision had we been the
    factfinders in the first instance. Instead, the relevant question is
    whether substantial evidence supports the Commission’s pretext
    determination. And on this record, it does. The Commission’s
    determination—while perhaps not the only permissible one
    under the circumstances—is not clearly erroneous. And on that
    basis, we decline to disturb it.
    II
    ¶34 Next, Hexcel challenges the Commission’s damages
    award, and lodges two distinct complaints. First, Hexcel asserts
    that the Commission’s award is not supported by sufficient
    evidence. Second, it asserts that the contours of the award allow
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    Hexcel v. Labor Commission
    Pickard to enjoy a partial double recovery. We are unpersuaded
    by Hexcel’s first argument, but we find merit in the second.
    ¶35 Regarding its first argument, Hexcel contends that Pickard
    provided no documentary evidence in support of his damages
    claims, and provided only his own testimony in support of those
    claims. In Hexcel’s view, this is not enough. We disagree.
    ¶36 To establish the fact of damages, “the evidence must give
    rise to a reasonable probability that the plaintiff suffered
    damage.” Stevens-Henager College v. Eagle Gate College, 
    2011 UT App 37
    , ¶ 16, 
    248 P.3d 1025
     (quotation simplified). And the
    plaintiff has the burden to produce “a sufficient evidentiary basis
    to . . . permit the trier of fact to determine with a reasonable
    certainty the amount of those damages.” 
    Id.
     (quotation
    simplified). In appropriate cases, a plaintiff can utilize his or her
    own testimony to help carry this burden. See, e.g., Fuller v.
    Mountain Sculpture, Inc., 
    314 P.2d 842
    , 847 (Utah 1957)
    (determining that the plaintiff had adequately proven damages
    by personally testifying that “the stone was worth $30 per ton,”
    especially where “the defendants did not discredit this
    [testimony] either by cross-examination or contrary evidence”).
    ¶37 Here, Pickard testified about the fact that, because of his
    termination, he was forced to withdraw various amounts from
    both his savings account and his 401(k) account to pay living
    expenses. He also testified about the loss of his health insurance,
    and subsequent out-of-pocket medical expenses he incurred.
    Hexcel made no effort, at the evidentiary hearing, to rebut
    Pickard’s testimony about the damages he suffered, nor did it
    accuse Pickard of violating any obligation to produce damages
    evidence prior to the hearing. And the ALJ clearly found Pickard’s
    testimony to be credible. In this situation, Pickard submitted
    sufficient evidence, in the form of his own testimony, to support
    the Commission’s damages determination.
    20200514-CA                     16               
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    Hexcel v. Labor Commission
    ¶38 Second, Hexcel assails part of the damages award as
    facilitating a double recovery for Pickard. Specifically, Hexcel
    asserts that Pickard should not have been able to recover both his
    backpay (what the Commission termed “lost wages”) and the
    value of the withdrawals from his savings and 401(k) accounts. In
    Hexcel’s view, the withdrawals were intended to replace the
    wages Pickard lost due to his termination, and an award that
    gives Pickard both his backpay and reimbursement of the funds
    he used to replace that lost pay affords him a double recovery. On
    this point, we agree with Hexcel.
    ¶39 The UADA provides for awards, in appropriate cases, of
    back pay and benefits. See Utah Code Ann. § 34A-5-107(8)
    (LexisNexis 2019) (stating that, upon reviewing the evidence at
    the hearing, the presiding officer shall issue an order requiring
    “relief to the complaining party, including . . . (i) reinstatement;
    (ii) back pay and benefits; (iii) attorney fees; and (iv) costs”). But
    “a party cannot have a double recovery for the same loss.”
    Brigham City Sand & Gravel v. Mach. Center, Inc., 
    613 P.2d 510
    , 511
    (Utah 1980). As our supreme court once colorfully pointed out, a
    plaintiff who prevails against a defendant on a claim of wrongful
    possession of a cow “may not recover both the cow and the
    reasonable value of the cow.” See Helf v. Chevron U.S.A. Inc., 
    2015 UT 81
    , ¶ 68, 
    361 P.3d 63
    .
    ¶40 By awarding backpay—the amount Pickard lost by not
    working—and reimbursement of his use of savings and 401(k)
    funds, the Commission essentially allowed Pickard to recover
    both the metaphorical cow and the reasonable value thereof. Had
    he never been terminated, he would not have needed to withdraw
    funds from his savings and 401(k) accounts because he would
    have used his wages to pay his living expenses. Providing Pickard
    with a backpay award—plus reimbursement for any tax penalties
    or interest charges associated with withdrawals from his savings
    or 401(k) accounts, along with recovery of medical expenses,
    costs, and attorney fees—is sufficient to make Pickard whole.
    20200514-CA                     17                
    2022 UT App 52
    Hexcel v. Labor Commission
    Allowing him to recover, on top of all that, the principal amounts
    withdrawn from his accounts constitutes a double recovery.
    ¶41 The Commission therefore erred when it awarded Pickard
    both backpay and reimbursement of the principal amounts
    withdrawn from his accounts. Pickard is entitled to recover only
    (a) backpay, as amended by the Commission; (b) out-of-pocket
    medical expenses incurred during his period of unemployment;
    (c) reimbursement for any tax penalties or interest charges
    associated with the withdrawals his unemployment required him
    to make from his accounts; (d) the value of the 401(k)
    contributions he missed out on during his period of
    unemployment; and (e) costs and attorney fees. He is not also
    entitled to reimbursement of the principal amounts withdrawn.
    CONCLUSION
    ¶42 We decline to disturb the Commission’s determination that
    Hexcel’s proffered reason for terminating Pickard was pretextual.
    That determination was supported by substantial evidence and
    was therefore not clearly erroneous. But we agree with Hexcel
    that the Commission’s damages award was, in one respect,
    incorrect, and we instruct the Commission to adjust Pickard’s
    damages consistent with this opinion.
    20200514-CA                   18               
    2022 UT App 52