Yelp, Inc. v. Hadeed Carpet Cleaning ( 2015 )


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  • PRESENT: Lemons, C.J., Goodwyn, Millette, Mims, McClanahan,
    and Powell, JJ., and Koontz, S.J.
    YELP, INC.
    OPINION BY
    v.   Record No. 140242           JUSTICE ELIZABETH A. McCLANAHAN
    April 16, 2015
    HADEED CARPET CLEANING, INC.
    FROM THE COURT OF APPEALS OF VIRGINIA
    Yelp, Inc. ("Yelp"), appeals from the judgment of the
    Court of Appeals affirming the order of the Circuit Court of
    the City of Alexandria holding Yelp in civil contempt for
    failing to comply with a non-party subpoena duces tecum served
    upon it by Hadeed Carpet Cleaning, Inc. ("Hadeed").   The
    subpoena duces tecum directed Yelp, a Delaware corporation with
    its principal place of business in California, to produce
    documents located in California in connection with a defamation
    action filed by Hadeed against John Doe defendants.   Because we
    conclude the circuit court was not empowered to enforce the
    subpoena duces tecum against Yelp, we will vacate the judgment
    of the Court of Appeals and the contempt order of the circuit
    court.
    I. BACKGROUND
    Yelp operates a social networking website that allows
    registered users to rate and describe their experiences with
    local businesses.   Since Yelp does not require users to provide
    their actual names, users may post reviews under pseudonyms.
    Hadeed, a Virginia corporation doing business in Virginia,
    filed a defamation action in the circuit court against three
    John Doe defendants alleging they falsely represented
    themselves as Hadeed customers and posted negative reviews
    regarding Hadeed's carpet cleaning services on Yelp.
    Hadeed issued a subpoena duces tecum to Yelp, seeking
    documents revealing the identity and other information about
    the authors of the reviews.   The information provided by users
    of Yelp upon their registration and the Internet Protocol
    addresses used by registered users who post reviews are stored
    by Yelp on administrative databases accessible only by
    specified Yelp employees located in San Francisco.1 Yelp has no
    offices in Virginia.
    Although Yelp's headquarters are located in California,
    Yelp is registered to do business in Virginia and has
    designated a registered agent for service of process in
    Virginia.   Hadeed served the subpoena duces tecum on Yelp's
    registered agent in Virginia.   Yelp objected to an initial
    subpoena duces tecum for, among other reasons, Hadeed's failure
    1
    Specifically, Yelp's "user operations team" is tasked
    with the duty of compiling the data that comprises information
    that would identify its users. These employees, and "[n]o
    other employees" use "specialized access to this data" to
    compile information that would identify Yelp users in response
    to supboenas for such identifying data.
    2
    to comply with the requirements of Code § 8.01-407.1.    Hadeed
    then issued a second subpoena duces tecum that complied with
    the procedural requirements of Code § 8.01-407.1.    That section
    sets forth the procedure that must be followed for any subpoena
    seeking information identifying a tortfeasor "[i]n civil
    proceedings where it is alleged that an anonymous individual
    has engaged in Internet communications that are tortious."
    Code § 8.01-407.1(A).2
    After Yelp filed written objections to the subpoena duces
    tecum, Hadeed moved to overrule the objections and enforce the
    2
    Code § 8.01-407.1 was enacted following a study and
    report on the discovery of electronic data pursuant to a Joint
    Resolution of the General Assembly. The Resolution recognized
    that "Virginia is the center of the Internet, with numerous
    multi-state and multi-national Internet businesses located in
    the Commonwealth" and that motions regarding the discovery of
    electronic data "arise out of cases pending in other states but
    are being heard in the Commonwealth solely because the Internet
    service providers. . . , which may be the custodians of such
    electronic data, are located in the Commonwealth." S.J. Res.
    334, Va. Gen. Assem. (Reg. Sess. 2001). In response to the
    directions embodied in the Resolution, the Office of the
    Executive Secretary of the Supreme Court of Virginia issued a
    report on the disclosure of electronic information "maintained
    by electronic communications service providers in Virginia,
    particularly the legal procedure for [the] subpoena of such
    information and the application of that procedure in cases
    where litigation pending outside the Commonwealth of Virginia
    results in an application to the Virginia courts for orders
    compelling disclosure of information." Executive Secretary of
    the Supreme Court of Virginia, Report to the Governor and
    General Assembly of Virginia: Discovery of Electronic Data,
    Senate Doc. No. 9, at 1 (2002), available at
    http://leg2.state.va.us/dls/h&sdocs.nsf/By+Year/SD92002/$file/
    SD9_2002.pdf (last visited April 10, 2015).
    3
    subpoena duces tecum.    The circuit court issued an order
    enforcing the subpoena duces tecum and subsequently holding
    Yelp in civil contempt when it refused to comply.3    The Court of
    Appeals affirmed the circuit court's decision.    Yelp, Inc. v.
    Hadeed Carpet Cleaning, Inc., 
    62 Va. App. 678
    , 
    752 S.E.2d 554
    (2014).
    With specific regard to the exercise of subpoena power
    over Yelp, the circuit court and Court of Appeals ruled that
    service of the subpoena on Yelp's registered agent in Virginia
    provided the circuit court with jurisdiction to enforce the
    subpoena duces tecum.4    
    Id. at 709-10,
    752 S.E.2d at 569.
    II.   ANALYSIS
    Yelp contends that the Court of Appeals erred in holding
    that "a Virginia trial court may assert subpoena jurisdiction
    over a non-party California company, to produce documents
    3
    Following the circuit court's order enforcing the
    subpoena duces tecum, Yelp informed Hadeed that in order to
    appeal the order and protect its users' rights, it would not
    comply with the Order. Hadeed then moved to have Yelp held in
    
    contempt. 62 Va. App. at 687-88
    , 
    752 S.E.2d 558
    .
    4
    Both the circuit court and Court of Appeals relied upon
    Code § 13.1-766(A), which states that "[t]he registered agent
    of a foreign corporation authorized to transact business in
    this Commonwealth shall be an agent of such corporation upon
    whom any process, notice, order or demand required or permitted
    by law to be served upon the corporation may be served," and
    Code § 8.01-301(1), which provides for service of process "on
    the registered agent of a foreign corporation which is
    authorized to do business in the Commonwealth."
    4
    located in California, just because the company has a
    registered agent in Virginia."5
    In determining whether the circuit court was empowered to
    enforce the subpoena duces tecum against Yelp, we first observe
    that while the General Assembly has expressly provided for the
    exercise of personal jurisdiction over nonresident defendants
    under certain circumstances, it has not expressly provided for
    the exercise of subpoena power over nonresident non-parties.
    In particular, the General Assembly has provided for the
    exercise of personal jurisdiction over nonresident defendants,
    including foreign corporations, through enactment of the long-
    arm statute, Code § 8.01-328.1, and has provided a range of
    options for the manner in which nonresident defendants may be
    served when "exercise of personal jurisdiction is authorized by
    this chapter." Code § 8.01-329(A).6   When personal jurisdiction
    is based upon the long-arm statute, "only a cause of action
    arising from acts enumerated in this section may be asserted
    5
    Yelp asserts additional assignments of error in
    connection with its contention that enforcement of the subpoena
    was inconsistent with the First Amendment to the Constitution.
    In light of our holding that the circuit court lacked the
    authority to enforce the subpoena duces tecum, we need not
    reach these assignments of error.
    6
    The General Assembly has also recognized that "[a] court
    of this State may exercise jurisdiction on any other basis
    authorized by law." Code § 8.01-330.
    5
    against [the defendant]."   Code § 8.01-328.1(C).7   In contrast
    to the express provisions authorizing the exercise of personal
    jurisdiction over nonresident defendants and the manner of
    service of process on such nonresident defendants, the General
    Assembly has not expressly authorized the exercise of subpoena
    power over non-parties who do not reside in Virginia.8
    Similarly, our Rules do not recognize the existence of
    subpoena power over nonresident non-parties.   Rule 4:9A sets
    forth the procedure for issuing a subpoena duces tecum to a
    non-party.   The subpoena duces tecum may be issued by the clerk
    7
    The long-arm statute further provides that "nothing
    contained in this chapter shall limit, restrict or otherwise
    affect the jurisdiction of any court of this Commonwealth over
    foreign corporations which are subject to service of process
    pursuant to the provisions of any other statute." Code § 8.01-
    328.1(C). In this regard, Code § 8.01-301 sets forth the most
    common modes of service upon a foreign corporation depending on
    whether the foreign corporation is authorized to transact
    business in Virginia and the basis for exercising jurisdiction
    over such corporation.
    8
    The dissent contends that Code § 8.01-301 confers upon
    the circuit courts a general subpoena power extending beyond
    Virginia because the statute lists how process may be served on
    a foreign corporation. However, there is a fundamental
    difference between the issuance of an enforceable subpoena and
    the manner by which a subpoena may be served. See Bellis v.
    Commonwealth, 
    241 Va. 257
    , 261-62, 
    402 S.E.2d 211
    , 214 (1991).
    Service by one of the modes prescribed by law does not make the
    subpoena served enforceable. Service of process "cannot cure
    defects in the 'process' itself." Lifestar Response of Md.,
    Inc. v. Vegosen, 
    267 Va. 720
    , 725, 
    594 S.E.2d 589
    , 591 (2004).
    Thus, the General Assembly's authorization of a method of
    service does not make all process served by such a method
    lawful.
    6
    pursuant to Rule 4:9A(a)(1) or by an attorney pursuant to Rule
    4:9A(a)(2).    Rule 4:9A does not address the issuance of a
    subpoena duces tecum to persons who reside or have a principal
    place of business outside of Virginia.   Likewise, Rule 4:9A
    does not address the issuance of a subpoena duces tecum for
    documents located outside of Virginia.   Rule 4:9A also does not
    address service on the non-party of the subpoena duces tecum or
    service upon a nonresident or foreign corporation.9
    The General Assembly's authorization of the exercise of
    personal jurisdiction over nonresident defendants does not
    confer upon Virginia courts subpoena power over nonresident
    non-parties.   It is axiomatic that "[t]he underlying concepts
    of personal jurisdiction and subpoena power are entirely
    different."    In re National Contract Poultry Growers' Ass'n,
    9
    The Rule does provide that copies of the subpoena duces
    tecum must be served pursuant to Rule 1:12 upon counsel of
    record and parties having no counsel. Rule 4:9A(a)(1) and (2).
    In addition, Rule 4:1(f) provides, in pertinent part, "that any
    notice or document required or permitted to be served under
    this Part Four shall be served as provided in Rule 1:12." Rule
    1:12 governs service of process after the initial process of
    "[a]ll pleadings, motions and other papers not required to be
    served otherwise and requests for subpoenas duces tecum" and
    provides for service "by delivering, dispatching by commercial
    delivery service, transmitting by facsimile, delivering by
    electronic mail when Rule 1:17 so provides or when consented to
    in writing signed by the person to be served, or by mailing, a
    copy to each counsel of record on or before the day of filing."
    (Emphasis added.)
    7
    
    771 So. 2d 466
    , 469 (Ala. 2000).       "Personal jurisdiction is
    based on conduct that subjects the nonresident to the power of
    the [state] courts to adjudicate its rights and obligations in
    a legal dispute."   
    Id. "By contrast,
    the subpoena power of [a
    state] court over an individual or a corporation that is not a
    party to a lawsuit is based on the power and authority of
    the court to compel the attendance of a person at a deposition,
    or the production of documents by a person or entity."      Id.;
    Phillips Petroleum Co. v. OKC Ltd. Partnership, 
    634 So. 2d 1186
    ,
    1187 (La. 1994) ("The concepts, and/or underlying purposes, of
    personal jurisdiction and subpoena power are simply
    different.").
    Therefore, the power to compel a nonresident non-party to
    produce documents in Virginia or appear and give testimony in
    Virginia is not based on consideration of whether the
    nonresident non-party would be subject to the personal
    jurisdiction of a Virginia court if named as a defendant in a
    hypothetical lawsuit.10   See, e.g., In re National Contract
    Poultry Growers' 
    Ass'n, 771 So. 2d at 469
    ("The fact that NCPGA
    may have sufficient contacts with the State of Alabama to
    10
    While the exercise of subpoena power over nonresident
    non-parties may certainly raise Due Process considerations, the
    issue before us on appeal is whether the circuit court had
    authority to exercise subpoena power in the first instance.
    8
    subject it to the jurisdiction of the Alabama courts under the
    Alabama long-arm personal-jurisdiction provisions is irrelevant
    to the question [of whether it is required to respond to a
    subpoena in a lawsuit in which it is not a party]."); Colorado
    Mills, LLC v. SunOpta Grains & Foods Inc., 
    269 P.3d 731
    , 734
    (Colo. 2012) (There is no "authority applying our long-arm
    statute, or the long-arm statute of any other state for that
    matter, to enforce a civil subpoena against an out-of-state
    nonparty."); Ulloa v. CMI, Inc., 
    133 So. 3d 914
    , 920 (Fla. 2013)
    ("The long-arm statute does not extend the subpoena power of a
    Florida court to command the in-state attendance of a non-
    resident, non-party person or entity, or compel that person or
    entity to produce documents."); Phillips Petroleum 
    Co., 634 So. 2d at 1188
    ("Whereas the long-arm statute extends
    Louisiana's personal jurisdiction over persons or legal
    entities beyond Louisiana's borders, there is no similar
    authority for extending the subpoena power of a Louisiana court
    beyond state lines to command in-state attendance of
    nonresident nonparty witnesses."); Syngenta Crop Prot., Inc. v.
    Monsanto Co., 
    908 So. 2d 121
    (Miss. 2005) ("[A] Mississippi
    court cannot subpoena a nonresident nonparty to appear and/or
    produce in Mississippi documents which are located outside the
    State of Mississippi, even if that nonresident nonparty is
    subject in another context to the personal jurisdiction of the
    9
    court."); Craft v. Chopra, 
    907 P.2d 1109
    , 1111 (Okla. Ct. App.
    1995) (rejecting the assertion that "discovery of documents
    from non-resident non-parties by subpoena issued in the State
    of Oklahoma" is permitted "so long as the non-resident has
    sufficient due process 'minimum contacts' with the State of
    Oklahoma").11
    Thus, enforcement of a subpoena seeking out-of-state
    discovery is generally governed by the courts and the law of
    the state in which the witness resides or where the documents
    are located.    See, e.g., In re National Contract Poultry
    Growers' 
    Ass'n, 771 So. 2d at 469
    (where documents located in
    foreign jurisdiction are sought from non-party foreign
    corporation, subpoena must issue from foreign jurisdiction and
    be served in accordance with law of foreign jurisdiction);
    Colorado Mills, 
    LLC, 269 P.3d at 734
    ("enforcing civil
    subpoenas against out-of-state nonparties is left to the state
    11
    This principle holds true even in states where the
    designation by a foreign corporation of a registered agent for
    service of process is deemed to confer personal jurisdiction
    upon the state court. See, e.g., Ulloa v. CMI, 
    Inc., 133 So. 3d at 920
    ("[d]esignating an agent for service of process subjects
    a foreign corporation to the jurisdiction of the Florida court
    to adjudicate its rights and obligations in a legal dispute,"
    but it does not confer subpoena power beyond state lines);
    Phillips Petroleum 
    Co., 634 So. 2d at 1188
    (although "[a]
    principal consequence of designating an agent for service of
    process is to subject the foreign corporation to jurisdiction
    in a Louisiana court," it does not subject the corporation to
    the subpoena power of the court).
    10
    in which the discovery is sought").    In recognition of the
    territorial limits of subpoena power, most states have adopted
    some form of the Uniform Interstate Depositions and Discovery
    Act ("UIDDA"), which sets forth procedures for litigants to
    pursue out-of-state discovery.12
    The Virginia General Assembly enacted the UIDDA, Code §§
    8.01-412.8 et seq., in 2009.     The Act provides reciprocal
    mechanisms by which discovery of persons and documents in
    Virginia may be obtained in connection with actions pending in
    a foreign jurisdiction through presentment of a subpoena issued
    by the foreign jurisdiction.13    "In applying and construing this
    uniform act, consideration shall be given to the need to
    promote uniformity of the law with respect to its subject
    matter among states that enact it."    Code § 8.01-412.14.     Thus,
    12
    See Uniform Law Commission, Uniform Interstate
    Depositions and Discovery Act, Legislative Enactment Map,
    http://www.uniformlaws.org/Act.aspx?title=Interstate
    Depositions and Discovery Act (last visited March 9, 2015).
    13
    Pursuant to Code § 8.01-412.10, a party seeking to
    conduct discovery in Virginia in aid of a lawsuit pending in
    another jurisdiction "shall submit to the clerk of court in the
    circuit in which discovery is sought to be conducted in the
    Commonwealth (i) a foreign subpoena and (ii) a written
    statement that the law of the foreign jurisdiction grants
    reciprocal privileges to citizens of the Commonwealth for
    taking discovery in the jurisdiction that issued the foreign
    subpoena."
    11
    [t]he privilege extended to persons in other
    states for discovery under this article shall
    only apply if the jurisdiction where the action
    is pending has extended a similar privilege to
    persons in the Commonwealth, by that
    jurisdiction's enactment of the Uniform
    Interstate Depositions and Discovery Act, a
    predecessor uniform act, or another comparable
    law or rule of court providing substantially
    similar mechanisms for use by out-of-state
    parties.
    
    Id. The UIDDA,
    as enacted in Virginia, is the successor to the
    Uniform Foreign Depositions Act ("UFDA"), "rooted in principles
    of comity and provides a mechanism for discovery of evidence in
    aid of actions pending in foreign jurisdictions."   America
    Online, Inc. v. Anonymous Pub. Traded Co., 
    261 Va. 350
    , 360,
    
    542 S.E.2d 377
    , 382 (2001) (applying UFDA).   Comity "is a
    matter of favor or courtesy, based on justice and good will. It
    is permitted from mutual interest and convenience, from a sense
    of the inconvenience which would otherwise result, and from
    moral necessity to do justice in order that justice may be done
    in return."   
    Id. at 361,
    542 S.E.2d at 383; see also America
    Online, Inc. v. Nam Tai Elec., Inc., 
    264 Va. 583
    , 591, 
    571 S.E.2d 128
    , 132 (2002) (applying UFDA).
    In determining the scope of subpoena power over
    nonresident non-parties, it is important to consider the policy
    underlying the General Assembly's enactment of the UIDDA.     The
    UIDDA provides a reciprocal and fair process that assists out-
    12
    of-state litigants seeking discovery from non-parties and seeks
    to "promote uniformity of the law with respect to its subject
    matter among the states that enact it."    Code § 8.01-412.14.
    The UIDDA affords protection to Virginia citizens subject to a
    subpoena from another state by providing for enforcement of the
    subpoena in Virginia.   In turn, the UIDDA contemplates that
    Virginia courts will respect the territorial limitations of
    their own subpoena power.   Such respect furthers the
    preservation of comity and uniformity among the states, which
    ultimately benefits Virginia citizens.14
    The language of the statute also manifests the intent of
    the General Assembly to respect the territorial limitations of
    out-of-state discovery.   Under the UIDDA, the place where
    "discovery is sought to be conducted" determines which circuit
    court issues and enforces a subpoena.   See Code §§ 8.01-412.10
    and -412.13.   The location of discovery also determines which
    jurisdiction's law governs a non-party's discovery obligations.
    See § 8.01-412.12.   This language indicates the General
    14
    Consistent with this policy, Rule 4:5(a1)(iii), which
    governs depositions taken in another state, requires
    enforcement matters to be pursued "by process issued and served
    in accordance with the law of the jurisdiction where the
    deposition is taken."
    13
    Assembly has not created two mechanisms for obtaining discovery
    from a non-party residing outside of Virginia.15
    In sum, we conclude that the circuit court was not
    empowered to enforce the non-party subpoena duces tecum
    directing Yelp to produce documents located in California in
    connection with Hadeed's underlying defamation action against
    the John Doe defendants in the Virginia circuit court.    The
    information sought by Hadeed is stored by Yelp in the usual
    course of its business on administrative databases within the
    custody or control of only specified Yelp employees located in
    San Francisco, and thus, beyond the reach of the circuit
    court.16   Our holding is consistent with the traditional limits
    15
    If the UIDDA provided additional authority for Virginia
    courts to exercise subpoena power over nonresidents, this could
    subject non-parties to greater discovery than litigants. A
    Virginia subpoena that was quashed or limited could be "re-
    litigated" under another jurisdiction's law by resorting to the
    UIDDA. See, e.g. Cal. Civ. Pro. Code 2029.600(a).
    16
    The dissent argues that Yelp has not proved that user
    operations team members are the only Yelp employees with access
    to the database, or that all other employees with access, if
    any, are only in San Francisco. This argument misses the
    point. Regardless of the number of employees who have access
    to the data comprising information that would identify Yelp
    users, such data is maintained in the regular course of Yelp's
    business by employees in California. For this reason, we
    cannot accept the dissent's position that the concept of out-
    of-state discovery is outdated in this "digital era" in which
    data is more easily accessed and disseminated in electronic
    form. Even data that is maintained in a tangible form can be,
    and has long been, subject to reproduction and dissemination.
    Yet, corporate data, in any form, is necessarily created and
    14
    on subpoena power of state courts and the public policy
    established by the General Assembly through enactment of the
    UIDDA.17   Although the General Assembly has expressly authorized
    Virginia courts to exercise personal jurisdiction over
    nonresident parties, it has not expressly authorized Virginia
    courts to compel nonresident non-parties to produce documents
    located outside of Virginia.   Because the underlying concepts
    of personal jurisdiction and subpoena power are not the same,
    the question of whether Yelp would be subject to personal
    jurisdiction by Virginia courts as a party defendant is
    irrelevant.18   Therefore, subpoena power was not conferred upon
    maintained in the regular course of a corporation's business by
    designated corporate employees who are located at a place that
    is either within Virginia or out-of-state.
    17
    Thus, our holding does not mean that a Virginia court
    could not compel in-state discovery from a non-party foreign
    corporation that maintains an office in Virginia. This case
    presents the issue of a Virginia court's power to compel out-
    of-state discovery from a non-party foreign corporation.
    18
    The dissent proposes to subject nonresidents to the
    jurisdiction of Virginia courts even though they have not been
    sued in our courts by extending subpoena power to the limits of
    personal jurisdiction using the minimum contacts analysis.
    However, the minimum contacts analysis is premised upon the
    existence of actual litigation against a nonresident defendant.
    "Where a forum seeks to assert specific jurisdiction over an
    out-of-state defendant who has not consented to suit there,
    this fair warning requirement is satisfied if the defendant has
    purposefully directed his activities at residents of the forum,
    and the litigation results from alleged injuries that arise out
    of or relate to those activities." Burger King Corp. v.
    Rudzewicz, 
    471 U.S. 462
    , 472 (1985)(emphasis added) (internal
    quotation marks and citations omitted).
    15
    the circuit court by Yelp's act in registering to conduct
    business in Virginia or designating a registered agent for
    service of process in the Commonwealth.
    III.   CONCLUSION
    For the foregoing reasons, we will vacate the judgment of
    the Court of Appeals, vacate the contempt order of the circuit
    court, and remand for further proceedings consistent with this
    opinion.19
    Reversed and remanded.
    JUSTICE MIMS, with whom JUSTICE MILLETTE joins, concurring in
    part and dissenting in part.
    The majority opinion holds that the General Assembly has
    not provided for the exercise of “subpoena power” over non-
    The dissent also assumes an "out-of-state bank" with a
    "pervasive presence" in Virginia would be subject to general
    personal jurisdiction in our courts. However, general personal
    jurisdiction over a foreign corporation exists only if it is at
    "home" in the forum state. Daimler AG v. Bauman, 
    134 S. Ct. 746
    , 760-62 (2014). A corporation is not "at home" in "every
    state in which [it] 'engages in a substantial, continuous, and
    systematic course of business.'" 
    Id. at 760-61.
    It would be an
    "exceptional case" that "a corporation's operations in a forum
    other than its formal place of incorporation or principal place
    of business [are] so substantial and of such a nature as to
    render the corporation at home in that State." 
    Id. at 761
    n.19.
    19
    We will not quash the subpoena duces tecum since Hadeed
    may choose to seek enforcement of the subpoena duces tecum
    through the versions of the UIDDA enacted in California, Cal.
    Civ. Proc. Code §§ 2029.100 et seq. See also, Delaware, Del.
    Code Ann. Tit. 10, § 4311.
    16
    resident non-parties.   Because the relevant statutory text is
    clear, I disagree.
    The General Assembly has said that a subpoena duces tecum
    is “process.”   Code § 1-237 (defining “process” to include a
    subpoena); Code § 8.01-2(8) (defining “subpoena” to include a
    subpoena duces tecum for the purposes of Title 8.01).   It has
    said that “[u]pon commencement of an action, process shall be
    served in the manner set forth in” Chapter 8 of Title 8.01.
    Code § 8.01-287.   Chapter 8 of Title 8.01 includes Code § 8.01-
    301.   In Code § 8.01-301(1), the General Assembly provides that
    a foreign corporation may be served with process through its
    Virginia registered agent.   Nothing in the Code restricts
    service of process if the foreign corporation is a non-party or
    redefines process to exclude subpoenas or subpoenas duces tecum
    if the foreign corporation is a non-party.   Finally, the
    General Assembly has said that Virginia courts may use their
    contempt power to punish any person who disobeys lawful
    process.   Code § 18.2-456(5).
    Thus, the General Assembly has provided for the exercise
    of subpoena power over a non-resident non-party, where that
    non-resident non-party is a foreign corporation with a Virginia
    resident agent (as Yelp is in this case).    The majority opinion
    17
    overlooks the clear statutory language.1   As far as the General
    Assembly is concerned, if a foreign corporation can be lawfully
    served with process in Virginia, Virginia courts can compel it
    to respond to discovery here.   However, for reasons I discuss
    below, state statutes are not the last word on this subject.
    Rather, the Due Process Clause of the Fourteenth Amendment
    narrows the broad authority the General Assembly has given
    Virginia courts.
    But before undertaking the constitutional analysis, some
    important observations are in order.   First, in its statement
    of facts, the majority opinion says that Yelp stores IP
    addresses in administrative databases accessible only by
    specified Yelp employees located in San Francisco.   No evidence
    supports this statement.   Rather, through an affidavit by its
    Associate Director of User Operations, Yelp says only that the
    1
    In footnote 8, the majority opinion correctly observes
    that valid service cannot make unlawful process lawful.
    However, the majority opinion does not explain why the process
    at issue in this case is unlawful. Cf. Lifestar Response of
    Md., Inc. v. Vegosen, 
    267 Va. 720
    , 724, 
    594 S.E.2d 589
    , 591
    (2004) (holding that the amended motion for judgment validly
    served on the defendant was not lawful process because it did
    not include the notice required by Rule 3:3(c)).
    Hadeed’s subpoena duces tecum is authorized by Code §
    8.01-407.1. Nothing in that statute, or any other, says that
    it does not apply to non-resident non-parties. Accordingly, it
    appears that under the majority opinion, the “lawfulness” of
    process appears to turn not on whether its form and substance
    is authorized by law but on the status of the entity upon whom
    it is served.
    18
    user operations team has access to the database, and the user
    operations team is in San Francisco.   This does not establish
    that user operations team members are the only Yelp employees
    with access to the database, or that all other employees with
    access, if any, are only in San Francisco.2
    This misstatement of the evidence is compounded by
    footnote 17, in which the majority opinion states that the
    Court’s holding does not mean that Virginia courts cannot
    compel production in Virginia by a non-party foreign
    corporation that (unlike Yelp) has an office in Virginia.    The
    implication of this footnote is that if the record at issue is
    located in Virginia, Virginia courts can compel the non-party
    foreign corporation to produce it here.   Yet the majority
    opinion’s conclusion makes that impossible.   If the General
    Assembly has not provided for the exercise of subpoena power
    over a non-resident non-party (as the majority opinion says),
    how can Virginia courts acquire this authority based solely on
    2
    In footnote 1, the majority opinion correctly notes that,
    according to the affidavit, user operations team members have
    specialized access to the database and only they respond to
    subpoenas seeking that information. However, this statement
    does not support the majority opinion’s extrapolation that only
    those employees have access to the database.
    Despite the majority opinion’s characterization in
    footnote 16, the issue is not whether Yelp proved that only
    employees in California have access to the database. Rather,
    the issue is that the majority opinion states as a fact that
    only employees in California do, when that proposition is not
    supported by the record.
    19
    the location of the record being sought?     The majority opinion,
    which is based solely upon an interpretation of what the
    General Assembly has authorized, cites no statute for this
    proposition.
    Further, to base the courts’ power to compel production on
    the geographic location of a record is simply incompatible with
    the digital era.    The majority opinion appears to presume that
    records are still printed on paper as documents and stored in
    filing cabinets in a file room, where they can be seen and
    touched.    This practice is waning in modern interstate commerce
    and soon only nostalgic vestiges will remain, the lingering
    artifacts of an earlier age.     Now, records are more commonly
    intangible and incorporeal, stored electronically in binary
    form.    Where are such records located?   Only on the device
    where the information is created?      On any device where a copy
    can be found?    On any device that can access it remotely?
    Under the majority opinion, the answers to these questions will
    determine whether the General Assembly has authorized Virginia
    courts to exercise subpoena power.     And the questions cannot be
    answered in the abstract.     Circuit courts throughout the
    Commonwealth will be forced to grapple with them often.
    To illustrate the practical difficulty the majority
    opinion needlessly creates, one can consider a hypothetical
    case where an employer sues a former employee to recover funds
    20
    he embezzled by falsely endorsing a customer’s check and
    depositing it in his personal account.    The check is both drawn
    on and deposited into accounts at a national bank incorporated
    in Delaware with its principal place of business in North
    Carolina.   The bank has a registered agent, hundreds of
    branches, and thousands of employees in Virginia.   The employer
    serves a subpoena duces tecum on the bank’s Virginia registered
    agent, seeking production of the check.   The bank routinely
    scans all paid and deposited checks, stores the images
    electronically on a server located at its principal office in
    North Carolina, and destroys the physical check.
    According to the majority opinion, whether the General
    Assembly has authorized Virginia courts to compel this out-of-
    state bank, a non-party foreign corporation but with pervasive
    presence in and contacts with Virginia, to produce its
    electronic record depends on where the record is located.   That
    cannot be the case, but it is the effect of the majority
    opinion’s analysis.3,   4
    3
    Incidentally, if an attorney wants to issue a subpoena to
    such a foreign corporation, how can he or she do so without
    first knowing where the record is located? Issuing such a
    subpoena without sufficient knowledge that it is located in
    Virginia would be sanctionable under Code § 8.01-271.1.
    4
    Contrary to the majority opinion’s assertion in footnote
    18, this dissent does not assume that Virginia would have
    personal jurisdiction over the hypothetical bank. Rather,
    whether a Virginia court can compel the bank to produce the
    record depends on whether the bank has constitutionally
    21
    Second, the majority opinion states that the General
    Assembly has not authorized courts to exercise subpoena power
    over a non-resident non-party in the long-arm statute, Code §
    8.01-328.1.   However, the long-arm statute is irrelevant.    It
    neither confers nor constrains the power at issue here.    As
    noted above, the authority is provided by Code §§ 1-237, 8.01-
    2(8), 8.01-287, 8.01-301, and 18.2-456(5).
    To the contrary, the long-arm statute expressly provides
    that “nothing contained in this chapter shall limit, restrict
    or otherwise affect the jurisdiction of any court of this
    Commonwealth over foreign corporations which are subject to
    service of process pursuant to the provisions of any other
    statute.”   Code § 8.01-328.1(C).    Foreign corporations with
    Virginia registered agents are subject to service of process
    under Code § 8.01-301(1).   The long-arm statute therefore does
    not deny Virginia courts jurisdiction over them, whether they
    are parties or not.   This is consistent with our previous
    holdings that by enacting the long-arm statute, the General
    Assembly intended to confer as much jurisdiction upon Virginia
    courts as constitutional due process allows.    E.g., Peninsula
    Cruise, Inc. v. New River Yacht Sales, Inc., 
    257 Va. 315
    , 319,
    sufficient contacts with Virginia, not whether the record is
    located here.
    22
    
    512 S.E.2d 560
    , 562 (1999); John G. Kolbe, Inc. v. Chromodern
    Chair Co., 
    211 Va. 736
    , 740, 
    180 S.E.2d 664
    , 667 (1971).
    Third, the majority opinion refers to the legislature’s
    enactment of the Uniform Interstate Depositions and Discovery
    Act, Code §§ 8.01-412.8 to -412.15, as further support for its
    conclusion that the General Assembly has not authorized
    Virginia courts to exercise subpoena power over non-resident
    non-parties.   However, that Act only provides Virginia courts
    with additional authority.5   Nothing in it subtracts from the
    statutory authority the General Assembly has already provided
    Virginia courts in Code §§ 1-237, 8.01-2(8), 8.01-287, 8.01-
    301, and 18.2-456(5).   Consequently, Virginia courts had
    authority to compel production by a non-party foreign
    corporation prior to the Act’s enactment, and that authority
    remains.
    Fourth, the majority opinion cites several decisions by
    appellate courts in other states finding that trial courts in
    those states could not enforce a subpoena against a non-
    resident non-party.   However, those decisions are not relevant
    in this case because they are interpretations holding that the
    applicable state law did not provide those states’ courts with
    5
    Specifically, the Act supplies Virginia courts the
    statutory authority to compel a Virginia resident to produce
    information relevant to litigation pending in another state’s
    courts. The Act has no effect on Virginia courts’ authority
    over non-residents.
    23
    the broad authority the General Assembly has provided Virginia
    courts in Code §§ 1-237, 8.01-2(8), 8.01-287, 8.01-301, and
    18.2-456(5).
    The majority opinion relies principally on In re National
    Contract Poultry Growers’ Ass’n, 
    771 So. 2d 466
    (Ala. 2000).
    That Alabama case involved a non-party corporation incorporated
    in Arkansas.   Its principal place of business was in Louisiana
    and it did not have an Alabama registered agent.   A party
    obtained a subpoena against the corporation and served it by
    certified mail at its Louisiana office.    The corporation did
    not respond to the subpoena and the trial court thereafter
    found it in contempt.   
    Id. at 466-67.
      On appeal, the Supreme
    Court of Alabama reversed.   
    Id. at 470.
      It determined that an
    Alabama statute and the Alabama Rules of Civil Procedure
    permitted a subpoena to be “served at any place within the
    
    state.” 771 So. 2d at 468-69
    (quoting Ala. R. Civ. P.
    45(b)(2)).    Because the subpoena was served by certified mail
    in Louisiana, the subpoena was not served on the corporation
    within the state as Alabama law required.   
    Id. at 469-70.
    Similarly, Craft v. Chopra, 
    907 P.2d 1109
    (Okla. Civ. App.
    1995), involved a plaintiff suing a doctor in Oklahoma,
    alleging that he sexually abused her while she was under
    anesthesia.    She obtained a subpoena against a Texas hospital
    for letters of recommendation pertaining to the doctor’s
    24
    privileges there.   There is no indication of whether the
    hospital had a registered agent in Oklahoma.   Rather, the
    subpoena was served on it by certified mail in Texas.     When the
    hospital resisted the subpoena, the trial court refused to
    enforce it and awarded the hospital damages.   
    Id. at 1110-11.
    On appeal, the Oklahoma Court of Civil Appeals affirmed.     It
    determined that under the Oklahoma statute, subpoenas could be
    served only within the state.   
    Id. (construing former
    Okla.
    Stat. tit. 12, § 2004.1(A)(1)(c)).
    These cases are irrelevant here because Yelp was served in
    Virginia according to Virginia law.   Code § 8.01-301(1).
    Another case cited in the majority opinion, Syngenta Crop
    Prot., Inc. v. Monsanto Co., 
    908 So. 2d 121
    (Miss. 2005),
    involved three non-party corporations.   All three were
    incorporated in Delaware.   One had its principal place of
    business in North Carolina, another in Minnesota, and the last
    in Indiana.   All had Mississippi registered agents.   
    Id. at 124.
      The Supreme Court of Mississippi ruled that a state
    statute permitted service of process on foreign corporations by
    registered or certified mail but that a rule of court required
    subpoenas to be served personally.    
    Id. at 127-28
    (construing
    Miss. Code Ann. § 79-4-15.10 and Miss. R. Civ. P. 45(c)(1)).
    Reconciling these conflicting provisions of Mississippi law,
    the court determined that subpoenas were not process and
    25
    therefore could not be served on a foreign corporation through
    its registered agent.    
    Id. This case
    is not relevant here because a subpoena is
    process under Virginia law and can be served on a foreign
    corporation through its Virginia registered agent.     Code §§ 1-
    237 and 8.01-301(1).
    Other cases cited in the majority opinion are also
    irrelevant.   Ulloa v. CMI, Inc., 
    133 So. 3d 914
    (Fla. 2013)
    involved criminal defendants charged with driving under the
    influence who sought technical data from the corporation that
    manufactured breathalyzer equipment.     The corporation was
    incorporated in Kentucky.      There is no indication of where it
    had its principal place of business, but it had a Florida
    registered agent.   
    Id. at 915.
       The Supreme Court of Florida
    determined that the applicable Florida statute provided that
    subpoenas in criminal cases ran only within the state.     
    Id. at 920-21
    (construing Fla. Stat. § 914.001(1)).
    Similarly, Phillips Petroleum Co. v. OKC Ltd. P’ship, 
    634 So. 2d 1186
    (La. 1994), involved a non-party corporation
    incorporated in Texas.    Its principal place of business was in
    Texas, but it had a Louisiana registered agent.     
    Id. at 1187.
    The Supreme Court of Louisiana determined that the applicable
    Louisiana statute simply did not “provide for the subpoena of a
    26
    nonresident witness.”    
    Id. at 1188
    n.3 (construing La. Code
    Civ. Proc. Ann. art. 1352).
    These cases are not relevant here because Virginia law
    does provide for the subpoena of a non-resident non-party, if
    that non-party is a foreign corporation with a Virginia
    registered agent that can be served with process.
    Each of these opinions also includes language (recited in
    the majority opinion in this case) rejecting the claims made by
    the parties seeking discovery that the subpoenas should be
    enforced because the courts could exercise personal
    jurisdiction over the foreign corporations.   I agree with the
    majority opinion and these out-of-state cases that having
    personal jurisdiction over a non-resident non-party is not
    enough to allow a court to enforce a subpoena; there must also
    be statutory authority enabling a court to exercise that
    jurisdiction by enforcing a subpoena.   Where I part with the
    majority opinion is its conclusion that the General Assembly
    has not provided that authority here, under Virginia law.
    These flaws in the majority opinion are significant and
    problematic.   Nevertheless, it reaches the correct conclusion
    that the circuit court cannot enforce Hadeed’s subpoena duces
    tecum in this case.   However, the reasons are constitutional
    rather than statutory.   Specifically, a state court’s coercive
    judicial power is limited by the Due Process Clause of the
    27
    Fourteenth Amendment.   J. McIntyre Mach., Ltd. v. Nicastro, 564
    U.S., ___, ___, 
    131 S. Ct. 2780
    , 2786-87 (2011).    This extends
    to enforcement of subpoenas and subpoenas duces tecum.    Eli
    Lilly & Co. v. Gottstein, 
    617 F.3d 186
    , 192 & n.4 (2d Cir.
    2010) (collecting cases); see also United States Catholic
    Conference v. Abortion Rights Mobilization, Inc., 
    487 U.S. 72
    ,
    76 (1988) (“[T]he subpoena power of a court cannot be more
    extensive than its jurisdiction.”).
    Hadeed argues that Virginia courts may constitutionally
    exercise personal jurisdiction over Yelp because it has a
    Virginia registered agent and therefore has consented to being
    subject to jurisdiction here.   There is historical authority
    supporting the proposition that a foreign corporation consents
    to be sued in a state when it appoints an agent for the receipt
    of process there.   E.g., Railroad Co. v. Harris, 
    79 U.S. 65
    , 81
    (1871); Pennoyer v. Neff, 
    95 U.S. 714
    , 735 (1878); Ex parte
    Schollenberger, 
    96 U.S. 369
    (1878); Pennsylvania Fire Ins. Co.
    v. Gold Issue Mining & Milling Co., 
    243 U.S. 93
    , 95-96 (1917).
    However, to the extent that these cases are applicable to
    a non-party foreign corporation at all, I believe they have
    been supplanted by the contacts-based theory of personal
    jurisdiction articulated in International Shoe Co. v.
    Washington, 
    326 U.S. 310
    (1945).     Shaffer v. Heitner, 
    433 U.S. 186
    , 212 (1977) (“[A]ll assertions of state-court jurisdiction
    28
    must be evaluated according to the standards set forth in
    International Shoe and its progeny.”)    Contacts-based
    jurisdiction comes in two forms, general and specific.     Burger
    King Corp. v. Rudzewicz, 
    471 U.S. 462
    , 472 n.15 (1985).     The
    party claiming that a court may exercise jurisdiction bears the
    burden of showing a prima facie case for that claim.      ESAB
    Group, Inc. v. Zurich Ins. PLC, 
    685 F.3d 376
    , 391 (4th Cir.
    2012).
    To be subject to general jurisdiction, a foreign
    corporation must have “‘continuous corporate operations within
    a state . . . so substantial and of such a nature as to justify
    suit on causes of action arising from dealings entirely
    distinct from’” the activities it purposefully directs there.
    Daimler AG v. Bauman, 571 U.S. ___, ___, 
    134 S. Ct. 746
    , 761
    (2014) (quoting International 
    Shoe, 326 U.S. at 318
    )
    (alteration and emphasis omitted).   A corporation has such
    operations in the states where it is incorporated and where it
    has its principal place of business.    
    Id. at 760.
      A
    corporation may also be subject to general jurisdiction in
    other states, provided that the corporation’s operations there
    are “‘so continuous and systematic as to render [it]
    essentially at home’” there.   
    Id. at 761
    & n.19 (quoting
    Goodyear Dunlop Tires Operations, S.A. v. Brown, 564 U.S. ___,
    29
    ___, 
    131 S. Ct. 2846
    , 2851 (2011) (internal quotation marks
    omitted)).
    Yelp is incorporated in Delaware.   Its principal place of
    business is in California.     Hadeed has neither alleged nor
    shown that Yelp has any corporate operations within the
    Commonwealth, much less operations that are sufficiently
    “continuous and systematic,” for the purposes of the Goodyear
    Dunlop test.    Accordingly, I cannot conclude on this record
    that Virginia courts may exercise general jurisdiction over
    Yelp.
    Specific jurisdiction assesses whether a foreign
    corporation has sufficient contacts with a state for its courts
    to constitutionally exercise jurisdiction over the corporation
    based on its activity there.     Burger 
    King, 471 U.S. at 472
    .
    Further, the foreign corporation’s activities must be
    “purposefully directed” at that state.      
    Id. Activity is
    purposefully directed at a state if it is “such that [the
    corporation] should reasonably anticipate being haled into
    court there.”    
    Id. at 474.
      “[R]andom, fortuitous, or
    attenuated” activity or “the unilateral activity of another
    party or a third person” is insufficient.      
    Id. at 475
    (internal
    quotation marks and citations omitted).
    The limited record in this case does not establish that
    Yelp has sufficient contacts with the Commonwealth or that it
    30
    has purposefully directed activities here such that Virginia
    courts may exercise specific jurisdiction over it.   Neither the
    complaint nor the materials Hadeed submitted in support of the
    subpoena duces tecum alleges any such contacts or purposeful
    direction; rather, each merely states that Yelp operates a
    website with approximately 54 million unique visitors per year.
    Hadeed has not shown whether Yelp has paid subscribers or
    how many of them reside in Virginia.   It has not shown how many
    Virginians view or contribute to Yelp’s website, or that merely
    viewing or contributing to the website would amount to more
    than “the unilateral activity of . . . a third person,” which
    is insufficient to confer specific jurisdiction.   Burger 
    King, 471 U.S. at 475
    .   It has not shown whether Yelp solicits
    advertising from Virginia businesses or that it has any
    contracts with Virginia residents.   Accordingly, the record
    does not include evidence from which I can conclude that Yelp
    has sufficient contacts with or has purposefully directed
    activity into Virginia so that courts here may constitutionally
    exercise specific jurisdiction over it.6
    6
    Hadeed also argues that under Code § 8.01-277.1, Yelp
    waived any objection to jurisdiction because it failed to make
    a special appearance. Hadeed contends that Yelp’s written
    objections to the subpoena duces tecum are not a motion to
    quash, so they did not preserve a jurisdictional argument under
    Code § 8.01-277(A). I disagree.
    Yelp has done none of the things listed as examples of
    “conduct related to adjudicating the merits of the case” in
    31
    For these reasons, I must respectfully dissent from the
    majority opinion’s determination that the circuit court lacked
    statutory authority to enforce the subpoena duces tecum against
    Yelp.    However, I conclude that the evidence was insufficient
    to establish that the court could exercise personal
    jurisdiction over Yelp within the limits of Fourteenth
    Amendment due process.    I therefore concur in the judgment
    vacating both the judgment of the Court of Appeals and the
    contempt order of the circuit court.
    Code § 8.01-277.1(A). The merits of this case involve whether
    the defendants defamed Hadeed and conspired against it in
    violation of Code § 18.2-500, as alleged in the complaint.
    Yelp’s participation in the proceedings is not related to the
    adjudication of those claims. All Yelp has done is resist the
    enforcement of Hadeed’s subpoena duces tecum in the manner
    expressly provided by Code § 8.01-407.1(A)(4), which includes
    the filing of written objections. Unlike conducting discovery,
    resisting discovery is not one of the means by which
    jurisdictional objections may be waived under Code § 8.01-
    277.1.
    32