State v. Decoteau , 2007 Vt. 94 ( 2007 )


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  • State v. Decoteau  (2006-228)
    
    2007 VT 94
    [Filed 31-Aug-2007]
    NOTICE:  This opinion is subject to motions for reargument under V.R.A.P.
    40 as well as formal revision before publication in the Vermont Reports.
    Readers are requested to notify the Reporter of Decisions, Vermont Supreme
    Court, 109 State Street, Montpelier, Vermont 05609-0801 of any errors in
    order that corrections may be made before this opinion goes to press.
    
    2007 VT 94
    No. 2006-228
    State of Vermont                            Supreme Court
    On Appeal from
    v.                                     District Court of Vermont,
    Unit No. 1, Windsor Circuit
    Richard Decoteau                            March Term, 2007
    Theresa S. DiMauro, J.
    Eric M. Lo_pez, Windsor County Deputy State's Attorney, White River
    Junction, for  Plaintiff-Appellee.
    Matthew F. Valerio, Defender General, Anna Saxman, Deputy Defender General
    and Josh O'Hara, Legal Intern, Montpelier, for Defendant-Appellant.
    PRESENT:  Reiber, C.J., Dooley, Johnson, Skoglund and Burgess, JJ.
    ¶ 1.   JOHNSON, J.   Defendant appeals a violation of probation and
    subsequent probation revocation.  On appeal, defendant argues that the
    district court: (1) erred in admitting a discharge summary and hearsay
    testimony at the probation revocation hearing; (2) abused its discretion in
    finding that the probation violation was willful; and (3) violated
    defendant's Fourteenth Amendment due-process right to confront adverse
    witnesses.  We conclude that the trial court committed plain error in
    admitting the discharge summary and hearsay testimony; thus, we vacate and
    remand for a new hearing.
    ¶ 2.   On July 5, 2005, defendant was arraigned for violation of an
    abuse prevention order.  Subsequently, defendant was arraigned on
    additional charges, including disorderly conduct and violations of
    conditions of release.  Defendant entered several plea agreements to
    resolve these charges.  Most recently, defendant entered a global plea
    agreement in February 2006.  Pursuant to this agreement, he pleaded guilty
    to a violation of probation and was released on probation with several
    conditions, including that he attend, participate in, and complete a
    residential treatment program to the satisfaction of his probation officer.
    On March 7, 2006, defendant entered a residential treatment facility called
    Serenity House.  Ten days later, Serenity House staff contacted defendant's
    probation officer to inform him that they were discharging defendant from
    treatment for inappropriate language and threatening behavior.
    ¶ 3.   On March 20, 2006, defendant was arraigned on his
    probation-violation charge and held without bail.  The court held a merits
    hearing on the probation-violation charge on May 17, 2006.  At the hearing,
    the State questioned defendant's probation officer regarding defendant's
    dismissal from Serenity House.  Defendant's probation officer recounted
    that his overall impression from conversations he had with Serenity House
    staff, in particular defendant's caseworker, was that defendant's attitude
    and behavior had been counterproductive to treatment.  Defendant's
    probation officer stated that defendant's caseworker told him that staff
    reminded defendant on a daily basis to watch his attitude.  Defendant's
    probation officer offered no dates or specifics concerning these
    conversations, but testified that the caseworker had spoken to defendant a
    couple of times, as had other staff members.  Defendant did not object to
    the admission of this testimony.
    ¶ 4.   The State also introduced, without objection, the discharge
    summary from Serenity House.  The discharge summary explained that, while
    in treatment, defendant "displayed intimidating behavior and made several
    derogatory remarks to female clients."  In addition, the attached incident
    report explained that defendant was discharged for "violating program
    rules, such as using inappropriate language and threatening behavior."  The
    report also commented that defendant exhibited a "general failure to follow
    clear cut staff directives."  The report contained no specifics about
    conversations that staff had with defendant and the progress notes
    contained no entries of particular instances when defendant violated
    program rules.
    ¶ 5.   Defendant testified at the hearing and recounted his version of
    events leading up to his discharge from Serenity House.  Although he
    acknowledged three instances where his behavior may have been construed as
    inappropriate or threatening, he maintained that he had not threatened
    anyone and that Serenity House staff had warned him about his behavior on
    only one occasion prior to discharge.  Defendant explained that he felt
    another resident had falsely accused him of threatening behavior in order
    to have defendant removed from the program.  The resident's roommate
    testified that he overheard the conversation between defendant and the
    resident in which defendant allegedly threatened the resident.  Although
    the roommate could not remember exactly what was said, he testified that
    there were no threatening comments and that the exchange seemed civil.
    ¶ 6.   At the close of the evidence, defendant objected to the
    admission of the discharge summary and his probation officer's testimony
    regarding what his caseworker had relayed about defendant's behavior at
    Serenity House.  Defendant's counsel explained that she did not object
    sooner because she thought the caseworker would testify and thus be
    available for cross-examination.  Without his live testimony, defendant
    argued that admission of the caseworker's statements through defendant's
    probation officer's testimony violated defendant's  right to confront
    adverse witnesses.
    ¶ 7.   In response, the court noted that defendant did not object at
    the time the evidence was introduced.  Nonetheless, the court considered
    the objection and held that the disputed evidence was admissible.  The
    court noted that hearsay can be admitted at a probation-revocation
    proceeding if it bears indicia of reliability.  The court concluded that
    the discharge summary was reliable because it was the type of information a
    probation officer regularly relies on to make decisions.  Further, the
    court reasoned that because the probation officer had direct communication
    with defendant's caseworker, who had the most knowledge about defendant's
    behavior, the content of these conversations was also reliable.  Addressing
    the merits, the court found that defendant knew he was required to complete
    a treatment program and that he did not complete this program.  Further,
    the court found that defendant engaged in a pattern of disrespectful
    behavior, which he failed to correct after staff repeatedly spoke with him.
    Thus, the court rejected defendant's argument that the violation was not
    willful and therefore did not amount to a violation of probation.  Based on
    this violation, the court revoked probation and imposed the underlying
    sentence.  This appeal followed.
    ¶ 8.   In a probation revocation proceeding, the State has the burden
    of establishing that a probation violation occurred by a preponderance of
    the evidence.  State v. Klunder, 
    2005 VT 130
    , ¶ 7, 
    179 Vt. 563
    , 
    892 A.2d 927
    .  The State may meet its burden by establishing that the probationer
    violated an express condition.  Id.  If the State meets its burden, then
    the burden of persuasion shifts to the probationer to demonstrate that his
    violation was not willful but, instead, resulted from factors beyond his
    control.  State v. Austin, 
    165 Vt. 389
    , 398, 
    685 A.2d 1076
    , 1082 (1996).
    Whether a violation occurred is a mixed question of law and fact.  Id.  The
    trial court must first determine what actions the probationer took and then
    make a legal conclusion regarding whether those acts violate probation
    conditions.   Id.  We will not disturb the court's findings if they are
    fairly and reasonably supported by credible evidence, and we will uphold
    the court's legal conclusions if reasonably supported by the findings.  Id.
    ¶ 9.   On appeal, defendant first claims that the court erroneously
    admitted the discharge summary and defendant's probation officer's
    statements regarding what Serenity House staff members told him about
    defendant.  Defendant argues that the statements are unreliable hearsay and
    should be excluded.  Defendant contends that, without the hearsay evidence,
    the evidence does not support the court's finding that defendant's failure
    to complete the program was willful.  The State counters that defendant did
    not preserve his objection and that, in any event, the statements are
    reliable.
    ¶ 10.   Defendant failed to make a timely objection to the admission
    of hearsay statements in his probation officer's testimony and the
    discharge summary at the time they were admitted.  See State v. Kinney, 
    171 Vt. 239
    , 253, 
    762 A.2d 833
    , 844 (2000) (requiring party to make a timely
    motion to exclude evidence).  Although defendant claims his failure to make
    a timely objection was predicated on the assumption that defendant's
    caseworker would testify, such a misunderstanding does not rectify
    defendant's failure to object.  Defendant's argument that he preserved the
    objection by challenging the admission at the close of the evidence also
    fails.  The party opposing introduction of evidence must object at the time
    the evidence is offered to preserve this issue for appeal.  Id. (concluding
    that objection not preserved when made the day after the testimony was
    introduced).
    ¶ 11.   Having concluded that defendant failed to preserve his
    argument for appeal, we consider whether plain error applies in this
    situation.  Generally, in civil proceedings, issues not raised below are
    waived.  Pope v. Town of Windsor, 
    140 Vt. 283
    , 286, 
    438 A.2d 388
    , 390
    (1981).  We conclude, however, that a plain-error analysis is appropriate
    in this case.  Even though probation-revocation proceedings are not
    "essentially 'criminal' in nature," State v. Brunet, 
    174 Vt. 135
    , 141, 
    806 A.2d 1007
    , 1011 (2002), neither are the proceedings wholly civil.  State v.
    Leggett, 
    167 Vt. 438
    , 446, 
    709 A.2d 491
    , 496 (1997) ("A
    probation-revocation proceeding is a hybrid criminal/civil proceeding.").
    Furthermore, we have applied plain error in civil proceedings when
    "important interests and basic constitutional rights" were implicated.
    Varnum v. Varnum, 
    155 Vt. 376
    , 382, 
    586 A.2d 1107
    , 1110 (1990) (addressing
    mother's free exercise of religion claim, even though it was raised for the
    first time on appeal because "fundamental rights and interests [were] at
    stake").  Because defendant's claim involves his right to confront adverse
    witnesses and implicates the validity of the entire proceeding, we examine
    whether the court committed an error that "strikes at the heart of
    defendant's constitutional rights or results in a miscarriage of justice."
    State v. Ayers, 
    148 Vt. 421
    , 426, 
    535 A.2d 330
    , 333 (1987); see V.R.Cr.P.
    52(b) (explaining that in exceptional cases where errors "affect[]
    substantial rights," error can lead to reversal absent a timely objection).
    ¶ 12.   Thus, we consider whether the court committed plain error in
    admitting the discharge summary and defendant's probation officer's
    testimony, both of which contained hearsay about why defendant was
    discharged from the program at Serenity House.  Hearsay is not
    categorically inadmissible in a probation-revocation proceeding because the
    rules of evidence do not apply.  V.R.E. 1101(b)(3).  A probationer is
    entitled to due process under the Fourteenth Amendment and, as such, is
    afforded the right to confront adverse witnesses.  See Morrissey v. Brewer,
    
    408 U.S. 471
    , 489 (1972) (holding that a parolee is entitled to due
    process, including the right to confront and cross-examine adverse
    witnesses); see also Gagnon v. Scarpelli, 
    411 U.S. 778
    , 782, 786 (1973)
    (extending due-process protections to probationers facing revocation).
    Therefore, "a trial court must make an explicit finding, and must state its
    reasons on the record, whether there is good cause for dispensing with the
    probationer's confrontation right and admitting hearsay into evidence."
    Austin, 165 Vt. at 396, 685 A.2d at 1081.  Although we have not explicitly
    outlined the elements of good cause, we made clear in Austin that the
    reliability of the evidence is a key factor.(FN1)  Id.
    ¶ 13.   Defendant argues that the discharge-summary report and the
    probation officer's hearsay statements do not bear sufficient indicia of
    reliability to be admissible.  In this case, the trial court reasoned that
    the probation officer's testimony was reliable because he spoke directly
    with Serenity House staff, and that the discharge summary was reliable
    because it is the type of evidence probation officers routinely rely upon.
    We disagree that these facts alone make the hearsay reliable and conclude
    that the hearsay evidence admitted in this case does  not contain any of
    the typical guarantees of reliability.
    ¶ 14.   We have not adopted a formal test to assess reliability, but
    some important considerations emerge from our review of past cases.  The
    first is the presence of corroborative evidence.  See Watker v. Vt. Parole
    Bd., 
    157 Vt. 72
    , 74, 
    596 A.2d 1277
    , 1279 (1991) (finding hearsay
    sufficiently reliable where defendant's own testimony corroborated hearsay
    statements); State v. Finch, 
    153 Vt. 216
    , 218, 
    569 A.2d 494
    , 495 (1989)
    (concluding that hearsay testimony was reliable because the statements of
    the two hearsay declarants were mutually supportive).  Another factor is
    "whether the proffered hearsay is an objective fact reported by the
    declarant or instead contains conclusions which ought to be tested by
    cross-examination."  Bailey v. State, 
    612 A.2d 288
    , 294 (Md. 1992); see
    Austin, 165 Vt. at 397, 685 A.2d at 1081-82 (concluding that a police
    report does not bear indicia of reliability because unlike a urinalysis it
    is more personal and subject to inferences and conclusions).  Finally,
    hearsay evidence is more reliable if it contains a greater level of
    specific detail.  See Watker, 157 Vt. at 77, 596 A.2d at 1280 (hearsay
    reliable where specific observations of various police officers included
    same details such as the weather and where the victim was found); see also
    State v. James, 
    2002 ME 86
    , ¶ 15, 
    797 A.2d 732
     (including specificity as a
    factor in determining reliability of evidence).
    ¶ 15.   In light of these factors, we conclude that the evidence
    admitted by the trial court does not meet any of the traditional guarantees
    of trustworthiness.  First, there was no evidence to corroborate the
    hearsay allegations regarding defendant's misbehavior at Serenity House.
    Cf. Leggett, 167 Vt. at 440-441, 709 A.2d at 492-93 (1997) (affirming where
    ample direct evidence supported hearsay allegations).  Defendant's
    probation officer testified about what he heard from defendant's caseworker
    and the summary contained in notes by staff members, but no non-hearsay
    testimony supported these accounts of defendant's behavior at Serenity
    House or the measures staff took to address defendant's behavior.  See
    United States v. Taveras, 
    380 F.3d 532
    , 537-38 (1st Cir. 2004) (concluding
    that hearsay testimony was unreliable where there was no corroborating
    evidence of the declarant's statement).
    ¶ 16.   We disagree with the dissent's contention that defendant's own
    statements corroborated, and were cumulative of, the hearsay evidence.
    Defendant testified that he did not complete the program, but explained
    that he followed staff instructions and did not threaten anyone at Serenity
    House.  In addition, although defendant admitted that he made inappropriate
    comments, he testified that Serenity House staff spoke to him about his
    behavior on only one occasion prior to his discharge.  Rather than
    corroborating the hearsay statements, this testimony directly conflicted
    with the allegations that staff routinely spoke to defendant about his
    behavior, that he failed to follow staff instructions and that he engaged
    in threatening behavior.
    ¶ 17.   Second, the type of evidence introduced here contains
    judgments and conclusions, not objective facts.  As the Maryland Supreme
    Court in Bailey explained, "whether proffered hearsay evidence is a
    straightforward, objective fact observed by the declarant, or whether it
    contains inferences or conclusions drawn by the declarant, will weigh in
    the court's determination of its reliability."  612 A.2d at 294.  The
    hearsay admitted in this case did not recite objective facts about
    defendant's stay at Serenity House, but consisted primarily of conclusions
    and inferences concerning his behavior.  Cf. Id. at 293-94 (admitting
    hearsay letter from a treatment center where admitted for the sole purpose
    of demonstrating that probationer failed to complete the program and
    explaining the result might be different "if the State were alleging that
    [the probationer] violated his probation based on characterizations of [the
    probationer's] behavior").  For example, defendant's probation officer
    testified that his impression after speaking with defendant's caseworker
    was that defendant's attitude was counterproductive to treatment.  The
    discharge summary reported that defendant violated program rules and
    displayed threatening behavior, but provided no specifics of either.  The
    only objective fact in the report was that defendant had been discharged.
    This is the type of evidence we addressed in Austin, a case in which we
    distinguished a urinalysis report that relies on scientific data from a
    police officer's arrest report, concluding that the latter did not bear the
    same indicia of reliability because it was subject to personal opinion.
    165 Vt. at 397, 685 A.2d at 1081-82 (citing United States v. Bell, 
    785 F.2d 640
    , 644 (8th Cir. 1986) ("While police reports may be demonstrably
    reliable evidence of the fact that an arrest was made, they are
    significantly less reliable evidence of whether the allegations of criminal
    conduct they contain are true.")).  Like the relationship between police
    officers and those they arrest, there is a personal and sometimes
    adversarial relationship between treatment providers and their patients;
    consequently, a treatment report, like a police report, is subjective and
    less inherently reliable than a laboratory report.(FN2)  See Bell, 785 F.2d
    at 643-44 (explaining that police reports are inherently more subjective
    than lab reports because of the personal and adversarial relationship
    between officers and those they arrest).
    ¶ 18.   Finally, the hearsay allegations were not factually detailed,
    but rather stated as general statements and conclusions.  Cf. Egerstaffer
    v. Israel, 
    726 F.2d 1231
    , 1235 (7th Cir. 1984) (finding statement reliable
    in part because it was reasonably detailed).  Defendant's probation officer
    could not identify any particular conversations that staff had with
    defendant, nor did the discharge summary contain specific information about
    defendant's conduct.  Rather, the information that defendant's probation
    officer relayed in his testimony and that was contained in the discharge
    summary amounted to general allegations that defendant had displayed
    threatening behavior and violated rules.  In contrast, defendant offered
    detailed accounts of his behavior at Serenity House, including behavior or
    instances he thought staff may have construed as threatening.  He also
    recounted the conversation he had with his caseworker prior to his
    discharge.  He was unable, however, to effectively rebut the hearsay
    allegations because he could not question witnesses to determine which
    behavior they deemed threatening or to ascertain when he had violated
    rules.  See Mason, 631 P.2d at 1055 (noting that it is impossible for the
    defendant to test the accuracy of statements made by state's witnesses if
    they are not available to testify and finding plain error where defendant
    was unable to demonstrate alternative theory).  Thus, in considering these
    factors, we conclude that none demonstrate that the evidence was reliable.
    ¶ 19.   Having concluded that the hearsay evidence was not reliable,
    we further hold that the admission of hearsay was not harmless and was
    plain error.(FN3)  The hearsay evidence was critical to the main issue at
    trial--whether defendant's discharge from Serenity House was willful.
    Defendant's entire theory at trial was that although he was discharged from
    Serenity House, the discharge was due to circumstances beyond his control
    and was not a result of his willful conduct.  Thus, the information
    regarding defendant's behavior at Serenity House, the measures staff took
    to address his behavior and the ultimate reason for his discharge were the
    primary disputes at trial.  The State demonstrated defendant's behavior and
    the reasons for his violation solely through improperly admitted hearsay
    evidence.  See United States v. Comito, 
    177 F.3d 1166
    , 1171 (9th Cir. 1999)
    (explaining that the more significant particular evidence is to a finding,
    the more important it is to demonstrate that the proffered evidence is
    reliable); Mason v. State, 
    631 P.2d 1051
    , 1057 (Wyo. 1981) (finding plain
    error in admission of hearsay testimony and concluding that defendant's
    interest in questioning the actual source of the information is far
    stronger when the evidence is introduced to establish a substantive
    violation, not merely defendant's general character).
    ¶ 20.   Moreover, the court relied on the hearsay evidence in its
    findings and in its decision to revoke probation.  Specifically rejecting
    defendant's defense that his violation was not willful, the court found
    that defendant "feels that other people are responsible for his conduct
    when, after ten days of conversations by staff his conduct remained
    unchanged, [and] he was discharged from that program."  The court also
    found that defendant engaged in a pattern of inappropriate behavior.  The
    only basis in the record for the court's finding that defendant had engaged
    in a pattern of behavior that Serenity House staff tried to speak to him
    about on several occasions is the hearsay testimony related by defendant's
    probation officer.(FN4) Defendant's testimony that staff spoke to him about
    his behavior only on one occasion directly contradicted these findings.
    Although the district court found that defendant was not credible as a
    witness, there was no source independent of the hearsay evidence from which
    the court could find defendant had engaged in a pattern of inappropriate
    activity and that staff had continually confronted him about this
    behavior--findings that were integral to the court's decision to find a
    violation and revoke defendant's probation.  Compare Leggett, 167 Vt. at
    444, 709 A.2d at 495 (affirming probation revocation where sufficient
    evidence supported finding without reliance on objectionable hearsay
    testimony), with Austin, 165 Vt. at 398 (holding that probation-violation
    finding was not supported by credible, non-hearsay evidence). Vacated and
    remanded for a new hearing.
    FOR THE COURT:
    _______________________________________
    Associate Justice
    ------------------------------------------------------------------------------
    Dissenting
    ¶ 21.   REIBER, C.J., dissenting.   I agree that because defendant
    never objected at trial to admission of the hearsay evidence, he can
    prevail only if we conclude that this is an extraordinary case involving
    manifest injustice.  Unlike the majority, however, I conclude that plain
    error is conspicuously absent in this case.  Indeed, a review of the
    record, particularly defendant's own testimony, demonstrates unequivocally
    that defendant violated an express probation condition, and further that he
    failed to meet his burden of showing that the violation was beyond his
    control and therefore not willful.  At the probation revocation hearing,
    defendant conceded his awareness of the express condition requiring him to
    successfully complete the substance abuse treatment program.  He also
    acknowledged engaging in confrontational behavior that resulted in the
    treatment center terminating him from the program.  As permitted in
    probation proceedings, the district court allowed hearsay evidence
    concerning the alleged violation.  For the most part, that evidence merely
    confirmed the undisputed fact that defendant had been terminated from the
    program and indicated general grounds for the termination.  In light of
    defendant's admissions during his testimony, the cumulative nature of the
    admitted hearsay evidence, and defendant's failure to meet his burden of
    demonstrating that his conduct was beyond his control, there is no plain
    error, if any error at all.  Accordingly, I respectfully dissent.
    ¶ 22.   At the probation revocation hearing, defendant acknowledged in
    his direct testimony that he had been to court on alleged violations of
    probation four times in the past year, and that he was aware he would be in
    violation of his probation if he did not complete the substance-abuse
    treatment program.  He also testified that he understood he had been
    terminated from the program for engaging in threatening behavior, and
    further that he knew exactly what incidents had led to the termination
    decision.   Defendant then gave a detailed account of those incidents from
    his perspective.
    ¶ 23.   Regarding the first incident, defendant acknowledged making a
    derogatory remark to a homosexual resident participating in the program--a
    person whom he further acknowledged had expressed great anxiety over being
    picked on at the facility.  He also admitted that (1) following the
    incident, the resident informed a counselor that he felt threatened by
    defendant; (2) the counselor confronted defendant about the incident; and
    (3) defendant agreed to stay away from the resident in the future.  The
    second incident concerned defendant making inappropriate comments to a
    female resident during a group discussion.  Defendant admitted that several
    people in the group were upset by his comments, and that the woman to whom
    he directed the comments was "crazed" over his remarks.
    ¶ 24.   Regarding the third incident that ultimately led to his
    discharge from the treatment program, defendant acknowledged confronting
    the same resident he was warned to stay away from to tell him of his
    displeasure about perceived insults and threats he had received from the
    resident and his "boyfriend."  Defendant conceded that he initiated the
    confrontation and informed the resident that he was "pissed . . . off"
    about the perceived insults and threats.  He also acknowledged that
    immediately following the confrontation, the resident went to the
    counselor, who shortly thereafter told defendant that his stay at the
    facility was "tenuous."  Moreover, by his own admission at the revocation
    hearing, defendant confided to the resident's roommate shortly after the
    third incident that he was concerned about the resident reporting the
    confrontation to the counselor.  He further testified that he himself
    approached the counselor shortly after the incident to present his side of
    the story.  That same day, defendant was terminated from the program.
    ¶ 25.   To be sure, defendant's testimony was interspersed with a
    litany of excuses for each of the incidents--he meant the derogatory remark
    only as a joke, he did not mean to insult the woman in the group meeting,
    he never threatened anybody, etcetera.  He also relied upon the testimony
    of the roommate of the resident he was accused of threatening--the same
    person he confided in following the incident.  Apparently, the counselor
    did not believe him, however, and, as the majority acknowledges, neither
    did the district court.  Indeed, in finding a probation violation, the
    court concluded that defendant engaged in the alleged confrontational
    behavior of his own volition despite being warned about it and told to stay
    away from the resident whom he later confronted.  Noting that defendant was
    "agitated" and "angry" even when testifying about the conversation he had
    had with the resident, the court concluded that defendant was unwilling to
    acknowledge the threatening nature of his behavior at the facility.
    ¶ 26.   Notwithstanding the district court's findings regarding
    defendant's testimony, the majority concludes that the court committed
    plain error by allowing the State to present evidence that merely stated
    what was obvious from defendant's testimony--that defendant was terminated
    from the facility for engaging in inappropriate and threatening behavior.
    Apparently, the majority would have the district court hold a trial within
    a trial to determine the precise nature of the confrontational
    conversations between defendant and other residents--conversations to which
    even the counselor was not privy.  I cannot agree.  Defendant acknowledged
    that he was terminated from the program after (1) he angrily confronted a
    resident he was asked to stay away from, and (2) the counselor considered
    conflicting accounts of what happened.  That is sufficient evidence, in and
    of itself, to support the district court's finding that he violated a
    probation condition requiring him to successfully complete the program.
    ¶ 27.   Following defendant's testimony, the court admitted, without
    objection, a discharge report and testimony from defendant's probation
    officer stating what the counselor had told the officer concerning the
    grounds for defendant's discharge.  The brief discharge report indicated
    that defendant had been terminated from the program for violating program
    rules by using inappropriate language and engaging in threatening behavior.
    Defendant's probation officer briefly testified that defendant's counselor
    told him of defendant's counterproductive attitude and behavior,
    particularly with respect to one male and one female resident.  He also
    testified that defendant had been warned on several occasions about his
    behavior but did not listen.  Although the report and the probation
    officer's testimony did not offer much detail as to exactly what behavior
    led to defendant's discharge from the program, defendant's own detailed
    testimony concerning the incidents revealed the basis for the discharge and
    rendered the hearsay evidence essentially cumulative in nature.
    ¶ 28.   As the majority acknowledges, although a probationer has due
    process rights at a probation revocation hearing, the scope of those rights
    is not as extensive as those in a criminal proceeding.  For example, the
    "right to confront adverse witnesses does not require the exclusion of all
    hearsay evidence" in probation proceedings.  Reporter's Notes, V.R.Cr.P.
    32.1; see State v. Austin, 
    165 Vt. 389
    , 395, 
    685 A.2d 1076
    , 1089 (1996)
    (holding that the trial court may dispense with a probationer's
    confrontation right and admit hearsay evidence upon a showing of good
    cause, which turns on the reliability of the proffered evidence); see also
    State v. James, 
    2002 ME 86
    , ¶¶ 10-11, 
    797 A.2d 732
     (deciding to follow
    United States Supreme Court decisions allowing reliable hearsay evidence in
    probation hearings).
    ¶ 29.   The majority also recognizes that a probationer objecting to
    the admission of hearsay evidence on confrontation grounds "must apprise
    the trier of fact of the possible violation, express a desire to question
    the witness, ask the State to produce the witness or show 'good cause' why
    the witness is not present, ask for a continuance, raise the confrontation
    issue, or object to the absence of the witness."  Austin, 165 Vt. at 392,
    685 A.2d at 1078-79.  We require a specific objection on confrontation
    grounds "because it triggers the consideration of a secondary issue,
    namely, whether circumstances making production of the witness difficult or
    impractical outweigh the parolee's need to confront and cross-examine the
    witness."  Watker v. Vt. Parole Bd., 
    157 Vt. 72
    , 78, 
    596 A.2d 1277
    , 1281
    (1991).  Hence, "when ruling on the admissibility of hearsay evidence to
    which a probationer has objected on confrontation grounds, [a trial court]
    must make an explicit finding of good cause for dispensing with the
    probationer's confrontation right and admitting the evidence against him."
    Austin, 165 Vt. at 395, 695 A.2d at 1080 (emphasis added).
    ¶ 30.   In this case, however, defendant did not make a timely
    objection to admission of the hearsay evidence, and thus the district court
    had no opportunity to weigh the bases for such an objection against any
    proffered reasons for not calling potential witnesses against defendant.
    Indeed, it is conceivable that the testimony of the counselor would have
    been more damaging than helpful to defendant.  At best from defendant's
    perspective, the counselor's testimony would likely have elicited only
    further hearsay on what the resident and defendant had told him about their
    confrontation.  In my view, the district court was not compelled to require
    testimony from the principle actors involved in the confrontations to try
    and determine who said what to whom.  Defendant had already testified that
    he had engaged in confrontational behavior that led to his dismissal from
    the program.  Thus, defendant's own testimony corroborated the essential
    truth of the hearsay evidence.
    ¶ 31.   One could argue that there was no error at all, let alone
    plain error, in admission of the unchallenged hearsay evidence.  As the
    majority points out, the most important factor in determining good cause
    for allowing hearsay evidence in probation proceedings "is the reliability
    of the evidence offered by the State."  Austin, 165 Vt. at 396, 685 A.2d at
    1081; see Bailey v. State, 
    612 A.2d 288
    , 293 (Md. 1992) ("In determining
    whether there is good cause to admit hearsay in a probation revocation
    hearing, it is obvious that the most important factor is the reliability of
    the proffered hearsay evidence.").  The reliability of evidence "is
    essentially a fact specific issue" within the trial court's discretion, and
    therefore subject to reversal by this Court only upon a showing of an abuse
    of discretion.  Bailey, 612 A.2d at 293.  Further, as the majority
    acknowledges, the key factors in determining the reliability of hearsay
    evidence at a probation revocation hearing are (1) whether the hearsay
    evidence is corroborated in whole or in part by other evidence at the
    hearing, including the testimony of the probationer; (2) whether the
    hearsay is sufficiently detailed; (3) whether the source of the hearsay
    presents the possibility of bias or a motive to fabricate; and (4) whether
    the hearsay is being offered to prove a central issue in the case.  See
    James, 
    2002 ME 86
    , ¶ 15; Bailey, 612 A.2d at 293.
    ¶ 32.   In my view, these factors point towards admitting the hearsay
    evidence in this case because of its reliability.  As described above, the
    hearsay evidence--a discharge summary report and the probation officer's
    testimony concerning the reasons the counselor gave him for terminating
    defendant from the program--was essentially cumulative with respect to
    defendant's own testimony, which acknowledged he was terminated for
    engaging in confrontational and threatening behavior.  Cf. State v.
    Leggett, 
    167 Vt. 438
    , 443 n.6, 
    709 A.2d 491
    , 494 n.6 (1998) (noting that a
    probationer's own implausible and inherently contradictory explanation of
    events can corroborate the State's case); Watker, 157 Vt. at 77, 596 A.2d
    at 1280 (concluding that probationer's acknowledgment of the victim being
    beaten "actually bolstered the hearsay evidence against him,"
    notwithstanding his self-serving assertion that he was not responsible for
    the beating).  Moreover, although the hearsay evidence was not detailed, it
    was corroborated by defendant's own detailed testimony.
    ¶ 33.   Nor do I believe that the source of the hearsay evidence
    introduced here makes it inherently unreliable.  Although the majority is
    correct that the hearsay evidence in this case includes subjective
    judgments and conclusions, I disagree that the discharge summary and the
    probation officer's testimony regarding the counselor's reason for the
    discharge are the equivalent of a police affidavit following an arrest.
    The potential bias that might be present in a police report because of the
    personal and adversarial relationship between a police officer and an
    arrested person, see Austin, 165 Vt. at 397, 685 A.2d at 1081-82, is not
    present with respect to the relationship between a counselor or probation
    officer and a probationer participating in a rehabilitative program.  See
    Bailey, 612 A.2d at 295 (noting that a letter from a facility explaining
    why the defendant was discharged from its program was inherently reliable
    because of a lack of motive to fabricate the basis for the discharge).  In
    any event, the salient effect of the hearsay evidence in this case was to
    confirm that defendant had been terminated from the program for engaging in
    threatening behavior, which resulted in a violation of an express condition
    of his probation.  This basic fact, although the central issue in the case,
    was undisputed and admitted by defendant.
    ¶ 34.   Once the State demonstrated by a preponderance of the
    evidence, either through defendant's testimony or otherwise, that defendant
    had violated a probation condition, the burden was on defendant to prove "
    'that his failure to comply was not willful but rather resulted from
    factors beyond his control and through no fault of his own.' " Austin, 165
    Vt. at 398, 685 A.2d at 1082 (quoting Bailey, 612 A.2d at 291) (internal
    citation omitted).  Here, as in Bailey, defendant utterly failed to meet
    his burden of showing a willful violation--indeed, his own testimony
    confirmed a willful violation.  In Bailey, the defendant claimed that the
    court violated his confrontation rights at a probation revocation hearing
    by admitting a letter from a facility stating, among other things, the
    reasons for the defendant's discharge from its program.  In determining
    that there was good cause to admit the letter, the court concluded not only
    that the letter was inherently reliable and corroborated by the defendant's
    own testimony, but also that the letter was admitted in support of the
    undisputed fact that the defendant had not successfully completed the
    program.  Bailey, 612 A.2d at 295.  In response to the defendant's argument
    that the letter was offered to prove the additional proposition that the
    violation was not willful, the court reiterated that it was the defendant's
    burden, not the State's, to prove that the violation occurred through no
    fault of his own and therefore was not willful.  Id.
    ¶ 35.   The same is true here.  The State plainly met its initial
    burden--through defendant's own testimony--in showing that defendant had
    not successfully completed the program and thus had violated an express
    probation condition.  The discharge summary report and the probation
    officer's testimony merely confirmed this fact, the details of which were
    brought to light through defendant's testimony.  Thus, the hearsay evidence
    was admissible on that point.  To the extent that the hearsay evidence
    could have been considered in determining the willfulness of the violation,
    it was defendant's burden, not the State's, to satisfy that burden--and
    defendant plainly failed to meet that burden.  Indeed, on
    cross-examination, defendant backtracked from his statement that he had
    been warned about his behavior on only one occasion, admitting that his
    counselor had talked to him on a regular basis.  As the district court
    found, defendant's own testimony demonstrated that defendant purposely
    confronted a resident even after being told to stay away from him.
    ¶ 36.   But even assuming that the district court erred in admitting
    the hearsay evidence, defendant did not object (unlike the defendant in
    Bailey), and there is no plain error.  There is no precise standard for
    judging whether plain error exists--"we must examine the record in each
    case, and determine whether the error is so prejudicial that 'it undermines
    confidence in the outcome of the trial.' "  State v. Johnson, 
    158 Vt. 508
    ,
    513, 
    615 A.2d 132
    , 134 (1992) (quoting United States v. Sblendorio, 
    830 F.2d 1382
    , 1388 (7th Cir. 1987)).  Because of defendant's failure to object
    to the hearsay evidence, the district court did not have the opportunity to
    consider or make findings on the question we review for plain error on
    appeal--whether other evidence, including defendant's testimony,
    corroborated the hearsay testimony and thus supported a finding of a
    probation violation.  In these circumstances, it becomes this Court's duty
    to "examine the record" and determine whether plain error exists.  Johnson,
    158 Vt. at 513, 615 A.2d at 134; see United States v. Young, 
    470 U.S. 1
    , 16
    (1985) (reviewing court must evaluate claim of plain error against entire
    record of case).
    ¶ 37.   As we have stated on numerous occasions, "[p]lain error exists
    only in exceptional circumstances where a failure to recognize error would
    result in a miscarriage of justice, or where there is glaring error so
    grave and serious that it strikes at the very heart of the defendant's
    constitutional rights."  State v. Pelican, 
    160 Vt. 536
    , 538, 
    632 A.2d 24
    ,
    26 (1993).  In this case, we should be even more reluctant to find plain
    error.  As noted, probation proceedings are considered civil in nature and
    do not involve the full panoply of rights to which defendants are entitled
    in criminal trials.  See State v. Kasper, 
    152 Vt. 435
    , 439, 
    566 A.2d 982
    ,
    985 (1989) (noting that "the scope of a probationer's due process rights at
    [a probation revocation] hearing does not parallel the constitutional
    rights afforded a defendant during a criminal trial"); State v. Schroeder,
    
    149 Vt. 163
    , 164, 
    540 A.2d 647
    , 647 (1987) (per curiam) (holding that a
    parole or probation proceeding "is not the same as a criminal prosecution
    and that such a hearing is flexible enough to allow in evidence that would
    not be admissible in an adversary criminal proceeding").  Therefore, plain
    error should be found only when there is serious and flagrant error calling
    into question the very integrity of the trial.  See C. Wright & K. Graham,
    Federal Practice and Procedure § 5043, at 980 (2d ed. 2005) (plain error is
    rarely found in civil cases because the "parties have fewer constitutional
    rights to introduce or exclude evidence").
    ¶ 38.   In any event, regardless of which standard of plain error we
    apply, a careful review of the record reveals that there was no glaring
    error or manifest injustice at defendant's hearing.  Nor does allowing the
    discharge report or probation officer's hearsay testimony undermine one's
    confidence in the outcome of the hearing.  Accordingly, I would hold that
    admission of the hearsay evidence in this case was not plain error, if any
    error at all.
    ____________________________________
    Chief Justice
    ----------------------------------------------------------------------------
    Footnotes
    FN1.  Other courts consider additional factors, such as the availability of
    the declarant and "whether the evidence is offered to prove the principal
    contested issue in the violation or a matter peripheral thereto."  Bailey
    v. State, 
    612 A.2d 288
    , 293 (Md. 1992).
    FN2.  The dissent contends that the potential bias or motive to fabricate
    present in a police affidavit following arrest is not present here because
    a counselor or probation officer does not have the same personal and
    adversarial relationship with a probationer as a police officer and an
    arrested person.  Whether a counselor's relationship with a probationer is
    adversarial, the relationship is definitely personal and any reports are
    inherently subject to bias and interpretation.
    FN3.  Because we conclude that the hearsay testimony did not bear
    sufficient indicia of reliability to establish good cause, we do not reach
    defendant's additional arguments that the district court: (1) abused its
    discretion in finding that defendant's violation was willful, and (2)
    violated defendant's Fourteenth Amendment due-process right to confront
    adverse witnesses.
    FN4.  The dissent concludes that if there was error, it was harmless
    because defendant's own testimony supported the court's finding of a
    probation violation.  Although defendant admitted that he was removed from
    the program, the court's conclusion that defendant's violation was willful
    relied on more than the simple fact that defendant did not complete the
    program.  The court's findings  supporting its conclusion that his
    violation was willful--that staff spoke regularly to defendant and that
    defendant continually engaged in a pattern of inappropriate behavior--were
    based solely on the inadmissible hearsay evidence.  Thus, the admission of
    the hearsay testimony was not harmless because it supported the court's
    findings on the disputed issue in the case.