Nat'l Sur. Corp. v. Immunex Corp. ( 2013 )


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  •           FILE
    IN CLERKS OFFICE
    llJII8E COURT, STAlE OF WA8HifGTON
    DATE     MAR 0 7£(]13
    ~/11_ OL cfaJL-r .C '· ()
    CHIEF JUSfiCi>
    IN THE SUPREME COURT OF THE STATE OF WASHINGTON
    NATIONAL SURETY CORPORATION,
    NO. 86535-3
    Petitioner,
    v.                                ENBANC
    IMMUNEX CORPORATION,
    Respondent.    Filed - - MAR- - - -
    - 0 7 2013
    STEPHENS, J.-This court has long recognized that a liability insurer
    uncertain of its obligation to defend its insured may undertake a "reservation of
    rights" defense while seeking a declaration regarding coverage. The question in
    this case is whether the insurer may unilaterally condition its reservation of rights
    defense on making the insured absorb the defense costs if a court ultimately
    determines there is no coverage. We answer no. We recognize, however, that an
    insurer may avoid or minimize its responsibility for defense costs when an insured
    belatedly tenders a claim and the insurer demonstrates actual and substantial
    prejudice as a result. We affirm the Court of Appeals.
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    I
    FACTS AND PROCEDURAL HISTORY
    National Surety Corporation insured Immunex Corporation 1 under excess
    and umbrella liability policies between 1998 and 2002. In August 2001, Immunex
    notified National Surety that it was the subject of state and federal government
    investigations into its wholesale drug pricing. Immunex represented that it could
    not release information because of a confidentiality agreement. National Surety
    acknowledged receiving this notice and requested copies of any complaints that
    might emerge.
    Beginning no later than 2001, a string of complaints was filed against
    Immunex.        These complaints alleged that Immunex reported inflated average
    wholesale prices of its drugs that enabled providers of drugs-such as physicians,
    hospitals, and pharmacies-to receive reimbursements from Medicare and other
    third-party payors in amounts greater than what they actually paid. In all, at least
    23 lawsuits related to pricing manipulation were filed against Immunex and other
    drug manufacturers under theories including breach of contract, civil conspiracy,
    fraud, and violations of state unfair trade and protection statutes and the federal
    Racketeer Influenced and Corrupt Organizations Act (RICO), 18 U.S.C. §§ 1961-
    1968.
    It was not until October 3, 2006 that Immunex first tendered defense of the
    litigation to National Surety.     In its tender letter, Immunex informed National
    1
    Immunex Corporation merged with Amgen Corporation in 2002.
    -2-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    Surety that it was on the eve of settling a California lawsuit, identified other
    pending lawsuits, and requested payment for reasonable defense expenditures and
    settlement costs.   Specifically, Immunex asserted that coverage fell under the
    umbrella insurance "Coverage B," which applied to cover "injury ... arising out
    of ... [d]iscrimination," Clerk's Papers (CP) at 654. National Surety requested
    suit papers and documentation, which Immunex sent in December 2006.
    In March 2008, National Surety informed Immunex by letter that it
    "believe[d] there [wa]s no coverage ... for the claims alleged against Immunex in
    the [average wholesale price] litigation."      CP at 1074. While National Surety
    disclaimed any obligation to defend or indemnify, it indicated it "wishe[d] to
    complete its investigation regarding coverage," CP at 1075, suggesting that its lack
    of coverage determination was only preliminary. The letter stated:
    [National Surety] agrees to defend Immunex until such time as it can
    obtain a court determination confirming its coverage decision. [National
    Surety] agrees to provide a defense even though it has not completed its
    investigation regarding the known loss and breach of conditions issues
    because [National Surety] wants to be sure it has protected Immunex's
    interests while it pursues that investigation.
    The lawsuit[s] were tendered to [National Surety] for defense on
    October 3, 2006 ... and that is the date from which [National Surety] is
    prepared to reimburse reasonable defense fees and costs .... [National
    Surety] reserves the right to recoup the amounts paid in defense if it is
    determined by a court that there is no coverage or duty to defend and that
    [National Surety] is entitled to reimbursement.
    CP at 1074-75.
    About the same time it issued its reservation of rights letter, National Surety
    filed a declaratory judgment action in King County Superior Court.            Immunex
    continued to be represented by its independent counsel in the average wholesale
    -3-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    price litigation. After determining in April 2009 that National Surety had no duty
    to defend because the complaints did not allege claims arising out of
    discrimination, the trial court considered cross motions for summary judgment on
    the issue of defense costs. The court concluded National Surety bore responsibility
    for these costs incurred until the April 2009 ruling under its reservation of rights
    defense, subject to set-offifit could prove prejudice from Immunex's late tender at
    trial. The court denied National Surety's motion for reconsideration and entered
    partial final judgment under CR 54(b) to facilitate an appeal. Both parties
    appealed.
    The Court of Appeals affirmed. Nat'l Sur. Corp. v. Immunex Corp., 
    162 Wash. App. 762
    , 
    256 P.3d 439
     (2011). The Court of Appeals held National Surety
    was liable for defense costs incurred up until the April 2009 determination of no
    coverage, unless it could show prejudice from late notice. Id. at 780. Because fact
    issues remained on the question of prejudice, the appellate court affirmed the
    denial of National Surety's summary judgment motion. Id. at 782. We granted
    National Surety's petition for review. Nat'l Sur. Corp. v. Immunex Corp., 
    173 Wash. 2d 1006
    , 
    266 P.3d 880
     (2012).
    II
    ANALYSIS
    The first question to be answered is whether an insurer may recover defense
    costs incurred under a reservation of rights in the event a court ultimately
    determines no duty to defend is owed. In answering this question, it is useful to
    -4-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    consider the nature of the duty to defend and the purposes of providing a defense
    under a reservation of rights.
    A. Overview of the Duty To Defend
    Both courts and the legislature have recognized that insurance contracts are
    imbued with public policy concerns. Or. Auto. Ins. Co. v. Salzberg, 
    85 Wash. 2d 372
    ,
    376-77, 
    535 P.2d 816
     (1975); RCW 48.01.030 ("The business of insurance is one
    affected by the public interest."). Indeed,
    [i]nsurance contracts are unique in nature and purpose. An insured
    does not enter an insurance contract seeking profit, but instead seeks
    security and peace of mind through protection against calamity. The
    bargained-for peace of mind comes from the assurance that the
    insured will receive prompt payment of money in times of need.
    Love v. Fire Ins. Exch., 
    221 Cal. App. 3d 1136
    , 1148, 
    271 Cal. Rptr. 246
     (1990)
    (citations omitted). Because security and peace of mind are principal benefits of
    insurance, insurers must fulfill their contractual obligations in good faith, "giving
    equal consideration in all matters to the insured's interests." Tank v. State Farm
    Fire & Cas. Co., 
    105 Wash. 2d 381
    , 386, 
    715 P.2d 1133
     (1986).
    The insurer's duty to defend is separate from, and substantially broader than,
    its duty to indemnify. Truck Ins. Exch. v. VanPort Homes, Inc., 
    147 Wash. 2d 751
    ,
    760, 
    58 P.3d 276
     (2002) (citing Hayden v. Mut. of Enumclaw Ins. Co., 
    141 Wash. 2d 55
    , 64, 
    1 P.3d 1167
     (2000)). The duty to indemnify applies to claims that are
    actually covered, while the duty to defend '"arises when a complaint against the
    insured, construed liberally, alleges facts which could, if proven, impose liability
    upon the insured within the policy's coverage."' Truck Ins. Exch., 147 Wn.2d at
    -5-
    Nat'l Surety Corp. v. Immunex Corp., 86535-3
    760 (quoting Unigard Ins. Co. v. Leven, 
    97 Wash. App. 417
    , 425, 
    983 P.2d 1155
    (1999)); see also Woo v. Fireman's Fund Ins. Co., 
    161 Wash. 2d 43
    , 53-54, 
    164 P.3d 454
     (2007) (recognizing duty to defend when claims against the insured are
    conceivably covered).
    "[I]f there is any reasonable interpretation of the facts or the law that could
    result in coverage, the insurer must defend." Am. Best Food, Inc. v. Alea London,
    Ltd., 
    168 Wash. 2d 398
    , 405, 
    229 P.3d 693
     (2010). Facts that are extrinsic to the
    pleadings, but readily available to the insurer, may give rise to the duty. Woo, 161
    Wn.2d at 54. Although this duty to defend is broad, it is not triggered by claims
    that clearly fall outside the policy. Kirk v. Mt. Airy Ins. Co., 
    134 Wash. 2d 558
    , 561,
    
    951 P.2d 1124
     (1998). An insurer's broad duty to defend against colorable claims
    tendered by the insured, particularly when the insurer elects to defend under a
    reservation of rights, is central to our decision.    While the dissent focuses on
    National Surety's contractual obligations, we have repeatedly held that the scope
    of an insurer's duty to defend is broader than the terms of the policy.
    When an insured is uncertain of its duty to defend, it may defend under a
    reservation of rights while seeking a declaratory judgment relieving it of its duty.
    Woo, 161 Wn.2d at 54 (citing Truck Ins. Exch., 147 Wn.2d at 761). Because a
    reservation of rights defense is fraught with potential conflicts, it implicates an
    enhanced duty of good faith toward the insured. Tank, 105 Wn.2d at 383. But we
    have recognized that the risks of a reservation of rights defense are coupled with
    benefits:
    -6-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    Although the insurer must bear the expense of defending the insured, by
    doing so under a reservation of rights and seeking a declaratory judgment,
    the insurer avoids breaching its duty to defend and incurring the potentially
    greater expense of defending itself from a claim of breach.
    Woo, 161 Wn.2d at 54. Additionally, defending under a reservation of rights
    enables the insurer to protect its interests without facing claims of waiver or
    estoppel and to walk away from the defense once a court declares it owes no duty.
    By insuring itself against potentially disastrous findings of breach, bad faith,
    waiver, and coverage by estoppel, an insurer unquestionably benefits from its
    decision to defend under a reservation of rights-even when, as here, a court later
    finds that it owes no duty to continue that defense. The dissent's conviction that
    National Surety was pressed into defending Immunex without receiving any
    benefit in return simply ignores the context in which this arrangement occurred.
    We are not dealing here with otter sanctuaries, marital property, or choice-of-
    forum rules. Instead, the insurance relationship-a relationship affected by the
    public interest-allows for situations such as this when an insurer makes a rational
    decision to protect itself against a greater downstream risk by undertaking certain
    costs.     Unjust enrichment is simply irrelevant because any "enrichment" of
    Immunex was more than matched by benefit to National Surety.                             Our
    understanding of the broad and reciprocal nature of an insurer's duty to defend
    provides the proper context for answering the principal question in this case.
    -7-
    Nat'l Surety Corp. v. Immunex Corp., 86535-3
    B. May an Insurer Avoid Paying Defense Costs under a Reservation
    of Rights Defense by Asserting a Right to Recoupment?
    National Surety contends the trial court erred in requiring it to reimburse
    Immunex for reasonable defense costs. Here, as a matter of contract, the relevant
    policy imposed on National Surety "the right and duty to ... defend any [i]nsured
    against any [s]uit, seeking damages ... [t]o which Coverage B applies." CP at
    630-31 (emphasis omitted). National Surety was apparently unsure whether the
    complaints filed against Immunex in the average wholesale pricing litigation were
    covered under its policy. In light of its contractual obligations, it chose to defend,
    subject to a reservation of rights as allowed under Tank and its progeny.
    National Surety now contends it should not have to pay Immunex's defense
    costs-despite its offer to defend subject to a reservation of rights-because the
    court later determined it had no duty to defend. See, e.g., Suppl. Br. of Pet'r at 8
    (arguing against imposing defense costs "now, after a determination of non-
    coverage").
    Recognizing that we have not considered this issue before, National Surety
    relies on the leading California decision allowing recoupment of defense costs,
    Buss v. Superior Court, 
    16 Cal. 4th 35
    , 
    65 Cal. Rptr. 2d 366
    , 
    939 P.2d 766
     (1997).
    There, a complaint filed against the insured asserted 27 causes of action, only one
    of which (defamation) fell within coverage under its insurance policy with
    Transamerica Insurance Company.         Transamerica accepted the defense of the
    action as tendered, but reserved its rights to reimbursement or an allocation of
    -8-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    covered and noncovered claims. !d. at 42. Later, the insured and Transamerica
    entered into an agreement providing that the insured would reimburse
    Transamerica a proportionate amount as determined by a court. !d.
    Eventually, the insured settled the claims against him for over $8 million.
    Transamerica had paid over $1 million in defense fees, only a small fraction of
    which was allocable to defending the defamation claim. !d. The court first noted
    that in a "mixed" action involving covered and uncovered claims, the insurer's
    contractual duty to defend extends only to the potentially covered claims, even
    though a prophylactic defense of the entire action is necessary to meaningfully
    defend the potentially covered claims. !d. at 48-49. The court held that an insurer
    may not seek reimbursement for defense costs as to claims that are at least
    potentially covered because it has bargained to bear those costs. !d. at 49. In such
    a situation, the court reasoned that "the insurer may not proceed by means of     a
    'reservation' of its 'right' of reimbursement" because there is no such right to
    reserve. !d. at 50. Where claims are not even potentially covered, however, the
    court held that an insurer may seek to recover defense costs allocable solely to
    such claims. !d. at 52-53.
    Similarly, Colorado courts have endorsed reimbursement in situations in
    which the insurer "believes . . . it is under no obligation to defend" but defends
    under a reservation of rights to seek reimbursement. Hecla Mining Co. v. N.H Ins.
    Co., 
    811 P.2d 1083
    , 1089 (Colo. 1991).
    -9-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    A few other states have allowed recoupment with reasoning along these
    lines. See, e.g., Sec. Ins. Co. of Hartford v. Lumbermens Mut. Cas. Co., 
    264 Conn. 688
    , 
    826 A.2d 107
    , 125 (2003) ("Where the insurer defends the insured against an
    action that includes claims not even potentially covered by the insurance policy, a
    court will order reimbursement for the cost of defending the uncovered claims in
    order to prevent the insured from receiving a windfall."); Jim Black & Assocs. Inc.
    v. Transcontinental Ins. Co., 
    932 So. 2d 516
    , 518 (Fla. Dist. Ct. App. 2006)
    (holding insurer entitled to reimbursement of defense costs where duty to defend
    never existed and the insurer sent a reservation of rights letter and appointed
    mutually agreeable defense counsel); Hebela v. Healthcare Ins. Co., 370 N.J.
    Super. 260, 
    851 A.2d 75
    , 86 (Ct. App. Div. 2004); see also United Nat 'l Ins. Co. v.
    SST Fitness Corp., 
    309 F.3d 914
    , 920 (2002) (predicting Ohio would allow
    recoupment where there is no duty to defend if the insurer "1) timely and explicitly
    reserve[s] its right to recoup the costs; and 2) provide[s] specific and adequate
    notice of the possibility of reimbursement" and insured fails to object); Cincinnati
    Ins. Co. v. Grand Pointe, LLC, 
    501 F. Supp. 2d 1145
    , 1168 (E.D. Tenn. 2007)
    (predicting Tennessee law would permit reimbursement for defense costs if insurer
    reserves its right to recoupment and it is later determined insurer had no duty to
    defend); Illinois Union Ins. Co. v. NRI Constr. Inc., 
    846 F. Supp. 2d 1366
     (2012)
    (predicting Georgia courts would permit reimbursement).
    -10-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    More recently, however, courts deciding in the first instance whether
    insurers can recover defense costs have generally concluded that they cannot.
    Their decisions provide valuable guidance.
    In refusing to allocate costs between covered claims and uncovered claims in
    a "mixed" action, the Supreme Court of Wyoming held that "unless an agreement
    to the contrary is found in the policy, the insurer is liable for all of the costs of
    defending the action." Shoshone First Bank v. Pac. Employers Ins. Co., 
    2 P.3d 510
    , 514 (Wy. 2000). The court likened a reservation of rights to recoup costs to a
    unilateral modification ofthe coverage policy. Id. at 515-16.
    Adopting similar reasoning, the Supreme Court of Illinois held that "[a]s a
    matter of public policy, we cannot condone an arrangement where an insurer can
    unilaterally modify its contract, through a reservation of rights, to allow for
    reimbursement of defense costs in the event a court later finds that the insurer owes
    no duty to defend." Gen. Agents Ins. Co. of Am., Inc. v. Midwest Sporting Goods
    Co., 
    215 Ill. 2d 146
    , 
    293 Ill. Dec. 594
    , 
    828 N.E.2d 1092
    , 1102 (2005). Likewise,
    the Supreme Court of Pennsylvania reasoned:
    Where the insurance contract is silent about the insurer's right to
    reimbursement of defense costs, permitting reimbursement for costs the
    insurer spent exercising its right and duty to defend potentially covered
    claims prior to a court's determination of coverage ... would amount to a
    retroactive erosion of the broad duty to defend ... by making the right and
    duty to defend contingent upon a court's determination that a complaint
    alleged covered claims, and would therefore narrow Pennsylvania's long-
    standing view that the duty to defend is broader than the duty to indemnify.
    -11-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    Am. & Foreign Ins. Co. v. Jerry's Sport Ctr., Inc., 
    606 Pa. 584
    , 
    2 A.3d 526
    , 544
    (2010).
    Following this line of reasoning, courts have refused to allow reimbursement
    of defense costs based on a later determination of no coverage. See, e.g., Perdue
    Farms, Inc. v. Travelers Cas. & Sur. Co. of Am., 
    448 F.3d 252
    , 258-59 (4th Cir.
    2006) (predicting Maryland law would not permit reimbursement of defense costs
    for noncovered claims); Capitol Indem. Corp. v. Blazer, 
    51 F. Supp. 2d 1080
    , 1090
    (D. Nev. 1999) (holding that under Nevada law, reimbursement for defense costs is
    allowed only if an agreement between the parties provides for reimbursement);
    Med. Liab. Mut. Ins. Co. v. Alan Curtis Enters., Inc., 
    373 Ark. 525
    , 
    285 S.W.3d 233
    , 237 (2008) (holding that in the absence of statutory authority, insurer may not
    recoup defense fees under a unilateral reservation of rights); Shoshone First Bank,
    2 P .3d at 513-14 (disallowing allocation of defense costs where the policy did not
    provide for recoupment).     Notably, a federal district court in Virginia recently
    predicted, albeit without much analysis, that Washington would disallow
    recoupment of defense costs incurred in defending uncovered claims. Zurich Am.
    Ins. Co. v. Pub. Storage, 
    743 F. Supp. 2d 548
    , 550-51 (E.D. Va. 2010).
    By our decision today, this prediction proves accurate.           Disallowing
    reimbursement is most consistent with Washington cases regarding the duty to
    defend, which have squarely placed the risk of the defense decision on the
    insurer's shoulders.
    -12-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    It is the insurer that decides whether to defend (with or without a reservation
    of rights) before any judicial determination of coverage.      Providing a defense
    benefits the insurer by giving it the ability to monitor the defense and better limit
    its exposure. When an insurer defends under a reservation of rights, it insulates
    itself from potential claims of breach and bad faith, which can lead to significant
    damages, including coverage by estoppel. Truck Ins. Exch., 147 Wn.2d at 761. In
    turn, the insured receives the benefit of a defense until a court declares none is
    owed. Conversely, when an insurer declines to defend altogether, it saves money
    on legal fees but assumes the risk it may have breached its duty to defend or
    committed bad faith. See id.; Woo, 161 Wn.2d at 54.
    We reject National Surety's view that an insurer can have the best of both
    options: protection from claims of bad faith or breach without any responsibility
    for the costs of defense if a court later determines there is no duty to defend. This
    "all reward, no risk" proposition renders the defense portion of a reservation of
    rights defense illusory. The insured receives no greater benefit than if its insurer
    had refused to defend outright.
    National Surety argues that we approved its win-win option for insurers in
    our decisions in Truck Insurance and Kirk. In Truck Insurance, we described a
    reservation of rights defense while seeking a declaratory judgment as "a means by
    which the insurer avoids breaching its duty to defend while seeking to avoid
    waiver and estoppel." 147 Wn.2d at 761. Quoting Kirk, we then observed that
    "' [w]hen that course of action is taken, the insured receives the defense promised
    -13-
    Nat'l Surety Corp. v. Immunex Corp., 86535-3
    and, if coverage is found not to exist, the insurer will not be obligated to pay."' I d.
    (quoting Kirk, 134 Wn.2d at 563 n.3). National Surety relies on ambiguity in the
    phrase "will not be obligated to pay" as supporting its contention that an insurer
    need not pay for defense costs incurred before a court determination of no
    coverage.
    Taken in context, the language in Kirk and Truck Insurance does not support
    National Surety's view. After obtaining a declaration of noncoverage, an insurer
    "will not be obligated to pay" from that point forward. Any other rule would be at
    odds with our observation that, under a reservation of rights defense, "the insured
    receives the defense promised"-at least until the determination of noncoverage.
    Kirk, 134 Wn.2d at 563 n.3 (emphasis added). If there were any question after
    Kirk and Truck Insurance that a reservation of rights defense must be a real
    defense, there is no question after Woo that "the insurer must bear the expense of
    defending the insured." Woo, 161 Wn.2d at 54.
    If National Surety were allowed to recover defense costs, its "offer" to
    defend would serve solely to protect itself from claims of breach while placing the
    full risk of a determination of noncoverage on its insured.            This provides no
    security to the insured. As the Third Circuit Court of Appeals has explained:
    A rule permitting such recovery would be inconsistent with the legal
    principles that induce an insurer's offer to defend under reservation of
    rights. Faced with uncertainty as to its duty to indemnify, an insurer offers
    a defense under reservation of rights to avoid the risks that an inept or
    lackadaisical defense of the underlying action may expose it to if it turns
    out there is a duty to indemnify. At the same time, the insurer wishes to
    preserve its right to contest the duty to indemnify if the defense is
    unsuccessful. Thus, such an offer is made at least as much for the insurer's
    -14-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    own benefit as for the insured's. If the insurer could recover defense costs,
    the insured would be required to pay for the insurer's action in protecting
    itself against the estoppel to deny coverage that would be implied if it
    undertook the defense without reservation.
    Terra Nova Ins. Co. v. 900 Bar, Inc., 
    887 F.2d 1213
    , 1219-20 (3d Cir. 1989)
    (footnote and citations omitted).
    Additionally, allowing recoupment to be claimed in a reservation of rights
    letter would allow the insurer to impose a condition on its defense that was not
    bargained for.
    "The question as to whether there is a duty to defend an insured is a
    difficult one, but because that is the business of an insurance carrier, it
    is the insurance carrier's duty to make that decision. If an insurance
    carrier believes that no coverage exists, then it should deny its insured
    a defense at the beginning instead of defending and later attempting to
    recoup from its insured the costs of defending the underlying action.
    Where the insurance carrier is uncertain over insurance coverage for
    the underlying claim, the proper course is for the insurance carrier to
    tender a defense and seek a declaratory judgment as to coverage under
    the policy. However, to allow the insurer to force the insured into
    choosing between seeking a defense under the policy, and run the
    potential risk of having to pay for this defense 1f it is subsequently
    determined that no duty to defend existed, or giving up all meritorious
    claims that a duty to defend exists, places the insured in the position
    of making a Hobson's choice. Furthermore, endorsing such conduct
    is tantamount to allowing the insurer to extract a unilateral
    amendment to the insurance contract. If this became common
    practice, the insurance industry might extract coercive arran~ements
    from their insureds, destroying the concept of liability and litigation
    insurance."
    Midwest Sporting Goods, 828 N.E.2d at 1102 (quoting Shoshone First Bank, 2
    P.3d at 516). Forcing an insured to make this "Hobson's choice" is inconsistent
    with our holding in Tank, which requires an insurer to give its insured's interests
    equal consideration. See Tank, 105 Wn.2d at 385-86.
    -15-
    Nat'l Surety Corp. v. Immunex Corp., 86535-3
    Disallowing recoupment in this instance does not leave insurers without
    options to protect their interests. An insurer is not forced to undertake a defense if
    it believes the claims asserted against the insured are not covered at all. See id. at
    391. Here, however, National Surety did choose to defend Immunex, following
    the reservation of rights approach our precedent allows.            It cannot claim the
    benefits of doing so and simultaneously avoid the costs.
    We hold that insurers may not seek to recoup defense costs incurred under a
    reservation of rights defense while the insurer's duty to defend is uncertain. 2
    Accordingly, National Surety may be held responsible for the reasonable defense
    costs incurred by its insured until the trial court determined National Surety had no
    duty to defend. 3
    We next consider whether National Surety's duty to defend may be excused
    because oflmmunex's untimely tender of the claims.
    2
    We are aware of contrary dicta in Holly Mountain Resources, Ltd. v. Westport
    Insurance Corp., 
    130 Wash. App. 635
    , 652 n.8, 
    104 P.3d 725
     (2005), which appears to
    support National Surety's position. There, the court posited that "[a] reservation of rights
    is a means by which the insurer conditionally defends its insured, subject to potential
    reimbursement by the insured upon later discovery that there was no duty to defend." !d.
    We disaffirm this language in Holly Mountain in line with our holding. In doing so, we
    note that our state's leading insurance law treatise refers to Holly Mountain's suggestion
    that reimbursement is allowed under a unilateral reservation of rights as "erroneous[]"
    and "wholly inconsistent" with the principles articulated in Tank. THOMAS V. HARRIS,
    WASHINGTON INSURANCE LAW§ 17.01, at 17-1, 17-2 (3d ed. 2010).
    3
    It makes no difference that National Surety never actually paid any defense costs
    before the declaration of noncoverage on April 14, 2009. We agree with the Court of
    Appeals that this fact "cannot support a different result here than in a case where the
    insurer had already provided a defense." Immunex, 162 Wn. App. at 777.
    -16-
    Nat'l Surety Corp. v. Immunex Corp., 86535-3
    C. Under What Circumstances Does an Insured's Late Tender
    Relieve the Insurer of its Duty To Defend?
    National Surety argues it cannot be held to pay for defense costs when
    Immunex breached the policy by providing late notice of the underlying litigation.
    There are two components to its argument. First, National Surety argues that no
    duty to defend arises until a claim is tendered, and therefore it cannot be
    responsible for defense costs incurred before this point. Second, it contends that
    Immunex's late tender caused prejudice as a matter of law so that it is entitled to
    summary judgment relieving it of any responsibility for defense costs.
    In support of its argument that no duty to defend arose before tender,
    National Surety cites to Leven, 
    97 Wash. App. 417
    . There, this court noted that "an
    insurer's duty to defend does not arise unless the insured specifically asks the
    insurer to undertake the defense of the action." !d. at 426-27. National Surety
    interprets this language to mean that an insurer is exempt from paying pretender
    defense costs. But Leven clearly states that an insured's late tender in violation of
    the insurance contract does not relieve the insurer of its duty to defend unless it
    proves actual and substantial prejudice from late notice. !d. at 427.
    Leven is consistent with our decision in Mutual of Enumclaw Insurance Co.
    v. USF Insurance Co., 
    164 Wash. 2d 411
    , 421, 
    191 P.3d 866
     (2008), which
    recognized that "[t]he duties to defend and indemnify do not become legal
    obligations until a claim for defense or indemnity is tendered." National Surety
    seems to interpret this statement to mean that it cannot be legally obligated to pay
    -17-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    pretender defense costs. All that USF establishes, however, is that a "'breach of
    the duty to defend cannot occur before tender.'" Id. (quoting Griffin v. Allstate Ins.
    Co., 
    108 Wash. App. 133
    , 141, 
    29 P.3d 777
    , 
    36 P.3d 552
     (2001)). In noting that the
    duty to defend is not a legal obligation until tender, the court was stating the rather
    obvious proposition that in terms of timing, the duty to defend or indemnify is not
    legally enforceable until the insured has apprised its insurer that it seeks its
    performance. Nothing in our opinion in USF suggests that pretender defense costs
    are not recoverable once tender has been made.
    In fact, the duty to defend arises not at the moment of tender, but upon the
    filing of a complaint alleging facts that could potentially require coverage. Truck
    Ins. Exch., 147 Wn.2d at 760. As the Court of Appeals noted in Griffin, "Certainly
    breach of the duty to defend cannot occur before tender. The scope of a duty,
    however, is defined not by its breach, but by the contract." 108 Wn. App. at 141.
    Accordingly, an insured can recover pretender fees and costs except where a late
    tender prejudiced the insurer. Id. at 139. 4
    As in other contexts involving breach of policy provisions by the insured,
    the insurer must show that late notice actually and substantially prejudiced its
    interests before performance of its duties will be excused. USF, 164 Wn.2d at 426.
    4
    Notably, National Surety's reservation of rights letter recognized its need to
    establish prejudice before being excused from its duty to defend based on the untimely
    tender. See, e.g., CP at 1067 ("[T]o the extent that breach of the policy conditions caused
    prejudice to [National Surety]-and it seems likely that [National Surety] has been
    prejudiced by the late notice-Immunex has forfeited coverage under the policies."); CP
    at 1074 ("To the extent Immunex's breach of those conditions has caused prejudice to
    [National Surety], the breach will result in a loss of coverage.").
    -18-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    "Prejudice" means a damage or detriment to one's legal claims. BLACK'S LAW
    DICTIONARY 1299 (9th ed. 2009). In line with this definition, to establish prejudice
    an "insurer must prove that an insured's breach of a notice provision had an
    identifiable and material detrimental effect on its ability to defend its interests."
    USF, 164 Wn.2d at 430. This rule will require a different showing depending on
    the interest at stake. See id. Several of the factors mistakenly seized upon by the
    dissent as free-floating "equitable considerations" are in fact relevant to a showing
    of actual and substantial prejudice. See dissent at 11-12 (failure to cooperate with
    the insurer or comply with policy terms); id. at 12-13 (long delay).
    National Surety insists that Immunex's late tender caused prejudice as a
    matter of law. In this regard, National Surety argues that "prejudice to the insurer
    is established as a matter of law when, as here, an insured selectively delays tender
    of a claim for years in order to control the defense and settlement of the claims
    without the consent of the insurer." Br. ofResp't/Cross-Appellant at 45-46.
    It is possible a declaratory judgment might have been obtained much earlier
    had Immunex promptly tendered the defense. However, in its alternative motion
    for summary judgment, National Surety asserted it was not liable for any defense
    costs. 5 Simply showing that tender was late fails to establish, as a matter of law,
    that timely tender would have prevented incurring any defense costs. Indeed, the
    5
    National Surety argued Immunex forfeited its right to coverage by belatedly
    tendering the defense of the average wholesale pricing litigation. CP at 1170, 1177. As
    already discussed, however, an insured's breach of a policy provision does not result in a
    forfeiture unless, and then only to the extent, that the breach prejudices the insurer.
    -19-
    Nat'! Surety Corp. v. Immunex Corp., 86535-3
    fact that National Surety offered to pay for Immunex's defense cuts against this
    contention: it is clear that National Surety would have incurred some defense costs,
    regardless of the time of tender. Discovery remains to be conducted, and questions
    of prejudice generally involve disputed facts.       See USF, 164 Wn.2d at 427
    ("Whether or not late notice prejudiced an insurer is a question of fact, and it will
    seldom be decided as a matter of law."). Summary judgment on the question of
    prejudice is inappropriate.
    III
    CONCLUSION
    When an insurer undertakes to defend its insured under a reservation of
    rights, it must pay defense costs until it obtains a judicial declaration that it owes
    no duty to defend. It cannot unilaterally disavow its financial responsibility in a
    reservation of rights letter. An insurer who owes a duty to defend may nonetheless
    be excused from its obligation to the extent it demonstrates actual and substantial
    prejudice flowing from its insured's untimely tender of the claim.
    We affirm the trial court's orders requiring National Surety to reimburse
    Immunex for reasonable defense fees incurred before the determination of no
    coverage and denying summary judgment on the late tender question. We remand
    for further proceedings consistent with this opinion.
    -20-
    Nat 'I Surety Corp. v. Immunex Corp., 86535-3
    · WECONCUR:
    21
    Nat'/ Surety Corp. v. lmmunex Corp., No. 86535-3
    No. 86535-3
    WIGGINS, J. (dissenting)-Rather than focus on the equities of the case at
    hand, the majority seizes on this opportunity to pronounce that insurers who defend
    under a reservation of rights may never recoup defense costs after a court
    determines that an insurance policy does not cover an insured's claim and that the
    insurer never had a duty to defend. This rule is both overly broad and unnecessary,
    and in the context of this case, it is unjust. I dissent.
    I would reverse the Court of Appeals in part1 and remand with instructions to
    the trial court to vacate its order granting summary judgment to lmmunex on the
    issue of defense costs. The trier of fact, not this court, should weigh the facts of this
    case to decide whether National Surety should be forced to pay for lmmunex's
    defense costs.
    DISCUSSION
    The majority concludes that insurers may never recoup defense costs paid
    under a reservation of rights because a defense under a reservation of rights
    protects insurers by limiting their liability on claims of bad faith or breach, rendering
    "the defense portion of a reservation of rights defense illusory," majority at 13
    (emphasis omitted). But the out-of-state authority the majority says provides
    "valuable guidance," majority at 11, actually gives little guidance at all. And even the
    1
    I agree with the Court of Appeals and with the majority that summary judgment is
    inappropriate on the issue of prejudice resulting from lmmunex's late tender of its claim.
    See Nat'/ Sur. Corp. v. lmmunex Corp., 
    162 Wash. App. 762
    , 782, 
    256 P.3d 439
     (2011);
    majority at 19-20.
    No. 86535-3
    cases that do provide some support for the majority's position involve facts and
    circumstances very distinct from those at issue here.
    More importantly, the majority fails to acknowledge that its rule-that insurers
    may never recoup defense costs paid under a reservation of rights even when it is
    later determined that the insurer owed no duty to defend-is the minority view. The
    majority does not mention that a majority of American courts have allowed insurance
    companies to recoup reservation-of-rights defense costs and overlooks the leading
    theory, unjust enrichment, that most of these jurisdictions, and the Restatement
    (Third) of Restitution and Unjust Enrichment, have invoked to justify insurer
    recoupment.
    This court should follow the majority rule and majority rationale, opting to
    engage in an analysis based on fairness under the circumstances of this case to
    determine whether National Surety's payment of lmmunex's defense costs would
    work an unjust enrichment in lmmunex's favor. The majority does not acknowledge
    these considerations and would allow lmmunex and other similarly situated insureds
    to receive defense costs, after a determination that no defense is owed, in exchange
    for nothing at all. Instead of announcing such a sweeping and categorical rule that
    ignores the unique facts at hand, Washington courts should make individualized
    determinations on the recoupment issue by balancing the equities of each case.
    In this case,    because individualized determinations on the issue of
    recoupment reveal several genuine issues of material fact, summary judgment on
    the issue of defense costs was inappropriate. We should remand this case for
    2
    No. 86535-3
    consideration of the facts that bear on whether payment of lmmunex's defense costs
    would result in an unjust enrichment to the detriment of National Surety.
    I.   A majority of American jurisdictions allow recoupment under an unjust
    enrichment theory
    The majority ignores the fact that a majority of American jurisdictions that
    have     considered   the   recoupment issue        have permitted      recoupment,2 The
    jurisdictions that have allowed recoupment have largely done so on the basis of
    unjust enrichment, holding that insureds who receive their defense costs for
    uncovered claims are unjustly enriched because they gain a benefit they never
    bargained for. This is also the position taken by the drafters of the Restatement
    (Third) of Restitution and Unjust Enrichment.
    The leading case allowing recoupment, Buss v. Superior Court, 
    16 Cal. 4th 35
    , 
    65 Cal. Rptr. 2d 366
    , 
    939 P.2d 766
     (1997), held that forcing an insurer who
    reserves its right to recoup defense costs paid for uncovered claims would work an
    unjust '"enrichment' of the insured by the insurer through the insurer's bearing of
    unbargained-for defense costs." 939 P.2d at 777. Following the line of reasoning in
    Buss, several other courts the majority cites have recognized the importance of
    2
    A couple of the cases cited by the majority for its position recognize that the majority rule
    allows insurers to recoup costs under a reservation of rights for uncovered claims. See
    Med. Liab. Mut. Ins. Co. v. Alan Curtis Enters., Inc., 
    373 Ark. 525
    , 
    285 S.W.3d 233
    , 235
    (2008); Shoshone First Bank v. Pac. Employees Ins. Co., 
    2 P.3d 510
    , 514 (Wyo. 2000); see
    also Michael M. Marick, An Insurer's Right to Recoup Non-Covered Defense Costs and
    Indemnity Payments, in NEW APPLEMAN ON INSURANCE: CURRENT CRITICAL ISSUES IN
    INSURANCE LAW 3 (Jul. 2007) ("A majority of the state courts to have considered the issue of
    whether an insurer may recoup defense costs expended on behalf of its insured have
    allowed recoupment."); see also id. at 23-37 (50-state survey demonstrating a majority of
    American jurisdictions allow recoupment).
    3
    No. 86535-3
    reimbursement under an unjust enrichment theory. As the Connecticut Supreme
    Court noted,
    A cause of action for reimbursement is cognizable to the extent
    required to ensure that the insured not reap a benefit for which it has
    not paid and thus be unjustly enriched. Where the insurer defends the
    insured against an action that includes claims not even potentially
    covered by the insurance policy, a court will order reimbursement for
    the cost of defending the uncovered claims in order to prevent the
    insured from receiving a windfall.
    Sec. Ins. Co. of Harford v. Lumbermens Mut. Cas. Co., 
    264 Conn. 688
    , 
    826 A.2d 107
    , 125 (2003). Similarly, in Hebela v. Healthcare Insurance Co., the Appellate
    Division of the New Jersey Superior Court held that "the right of reimbursement
    exists because the insured would be unjustly enriched in benefiting by, without
    paying for, the defense of a non-covered claim." 
    370 N.J. Super. 260
    , 
    851 A.2d 75
    ,
    86 (Ct. App. Div. 2004); see also Cincinnati Ins. Co. v. Grand Pointe, LLC, 501 F.
    Supp. 2d 1145, 1169 (E.D. Tenn. 2007) ("It would be inequitable for Defendants to
    retain the benefits of the defense [of claim not covered in the insurance policy]
    without repayment of the defense costs."). These cases hold that insurers that
    defend subject to a reservation of rights, despite believing a claim is not covered,
    have an equitable right to reimbursement under an unjust enrichment theory if it
    turns out the claim was not covered by the pertinent insurance policy.
    The Restatement (Third) of Restitution and Unjust Enrichment also endorses
    the view that insurers should be able to pursue a restitution claim in this scenario.
    The Restatement provides:
    If one party to a contract demands from the other a performance that is
    not in fact due by the terms of their agreement, under circumstances
    making it reasonable to accede to the demand rather than to insist on
    4
    No. 86535-3
    an immediate test of the disputed obligation, the party on whom the
    demand is made may render such performance under protest or with
    reservation of rights, preserving a claim in restitution to recover the
    value of the benefit conferred in excess of the recipient's contractual
    entitlement.
    RESTATEMENT (THIRD) OF RESTITUTION AND UNJUST ENRICHMENT                  § 35(1 ), at 571
    (2011 ). 3 The American Law Institute included a specific illustration very similar to the
    facts of this case that clearly supports recoupment of defense costs to insurers that
    defend under a reservation of rights:
    [Insured] repudiates the obligation to reimburse [Insurer], no matter
    what the outcome, but accepts [lnsurer]'s defense of [Piaintiff]'s claims.
    [Insurer] proceeds to defend [Insured], having notified [Insured] that it is
    acting pursuant to a unilateral reservation of rights. [Insurer]
    subsequently obtains a declaratory judgment that [Plaintiff's] lawsuit is
    outside the scope of [lnsurer]'s duty to defend, because it states no
    claims that even potentially covered under the policy. [Insurer] has a
    claim under this section to recover the amounts reasonably expended
    in the defense of the [Plaintiff's] lawsuit.
    /d. at 580, cmt. c, illus. 12. The Reporter's Note following the illustrations indicates
    that this scenario is "based on" Buss and other similar cases, concluding that
    "[r]estitution then permits the insurer to recover that part of the benefit conferred on
    the policyholder that exceeds the insurer's obligation." /d. at 585, Reporter's Note on
    cmt. c.
    Given that the leading theory permitting recoupment in this context, unjust
    enrichment, is found both in reported cases and the Restatement, the majority's
    3
    This court has repeatedly relied on the current and previous iterations of the Restatement
    of Restitution for guidance in a variety of contexts in which issues of unjust enrichment and
    quasi contractual claims arise. See, e.g., Young v. Young, 
    164 Wash. 2d 477
    ,489-91, 
    191 P.3d 1258
     (2008); Bank of Am., N.A. v. Prestance Corp., 
    160 Wash. 2d 560
    , 576 n.13, 
    160 P.3d 17
    (2007); Nelson v. Appleway Chevrolet, Inc., 
    160 Wash. 2d 173
    , 187-88, 
    157 P.3d 847
     (2007);
    In re Marriage of Langham & Kolde, 
    153 Wash. 2d 553
    , 566-67, 
    106 P.3d 212
     (2005);
    Chandler v. Wash. Toll Bridge Auth., 
    17 Wash. 2d 591
    , 601, 
    137 P.2d 97
     (1943).
    5
    No. 86535-3
    assertion that unjust enrichment is "simply irrelevant," majority at 7, is simply
    disingenuous. The majority fixates on the benefit that National Surety receives by
    providing a defense under a reservation of rights, concluding that lmmunex's
    enrichment is matched by National Surety's avoidance of claims of breach, bad faith,
    and coverage by estoppel. /d. But it is baffling to say that National Surety is
    benefited or enriched by complying with the decisional law of this court. National
    Surety, uncertain of its duty to defend, did exactly as we have instructed: it offered to
    defend under a reservation of rights to ensure that it complied with its obligation to
    its insured. See Woo v. Fireman's Fund Ins. Co., 
    161 Wash. 2d 43
    , 54, 
    164 P.3d 454
    (2007); Truck Ins. Exch. v. VanPort Homes, Inc., 
    147 Wash. 2d 751
    , 761, 
    58 P.3d 276
    (2002); Kirk v. Mt. Airy Ins. Co., 
    134 Wash. 2d 558
    , 562, 
    951 P.2d 1124
     (1998); Tank v.
    State Farm Fire & Cas. Co., 
    105 Wash. 2d 381
    , 386-87, 390, 
    715 P.2d 1133
     (1986).
    National Surety did not receive a "benefit"; rather, it prudently made certain that it
    complied with its duties under the law..
    The trial court granted summary judgment in National Surety's favor because
    it determined that "National Surety ha[d] no duty to defend lmmunex with regard to
    any of the claims made against lmmunex in the actions tendered to National Surety."
    Clerk's Papers (CP) at 1023. Because National Surety never had a duty to defend
    lmmunex under the terms of the insurance policy, ordering National Surety to pay
    lmmunex's defense costs, as the majority does today, gives lmmunex something
    6
    No. 86535-3
    that it never bargained for in its insurance contract. 4 I turn to Washington law to
    consider whether majority's opinion would result in lmmunex's unjust enrichment.
    II.   Unjust enrichment theory provides a more flexible and equitable approach to
    respond to the various facets each case presents
    Unjust enrichment is an equitable doctrine that allows recovery for the value
    of benefits retained absent a contractual relationship, as required by the notions of
    fairness and justice. Young       v.   Young, 
    164 Wash. 2d 477
    , 484, 
    191 P.3d 1258
     (2008).
    '"[E]quitable doctrines grew naturally out of the humane desire to relieve under
    special circumstances from the harshness of strict legal rules."' Kingery         v.   Dep't of
    Labor & Indus., 
    132 Wash. 2d 162
    , 173, 
    937 P.2d 565
     (1997) (quoting Ames v. Dep't of
    Labor & Indus., 
    176 Wash. 509
    , 513, 
    30 P.2d 239
     (1934 )). When a court sits in
    equity, it has great discretion in considering the complex factual matters involved in
    each case to "fashion[] broad remedies to do substantial justice to the parties."
    Esmieu      v.   Hsieh, 
    92 Wash. 2d 530
    , 535, 
    598 P.2d 1369
     (1979).
    Our case law applying equitable principles supports a balancing approach
    that weighs case-specific facts to determine whether a party has been unjustly
    enriched. Most recently in Young, this court considered work performed by Jim and
    4
    The majority accuses me of "focus[ing] on National Surety's contractual obligations"
    instead of on the proposition that "the scope of an insurer's duty to defend is broader than
    the terms of the policy." Majority at 6. But my focus is on unjust enrichment, the purpose of
    which is to remedy the value of benefits undeservedly conferred outside the contractual
    relationship. As to the majority's statement that an insurer's duty to defend is broader than
    the policy's terms, I am mystified. While I agree with the majority's general proposition that
    an insurer's duty to defend is broader than its duty to indemnify, see majority at 5 (citing
    Truck Ins. Exch., 147 Wn.2d at 760 (citing Hayden v. Mut. of Enumclaw Ins. Co., 
    141 Wash. 2d 55
    , 64, 
    1 P.3d 1167
     (2000))), I am aware of no authority--and the majority provides none-
    that would broaden the duty·to defend to matters beyond the policy's terms.
    7
    No. 86535-3
    Shannon Young to prepare Judith Young's otter sanctuary. 5 164 Wn.2d at 481. Later,
    when Judith Young refused to pay Jim and Shannon, the trial court determined that it
    would be unjust for Judith Young to retain the value of Jim and Shannon's work
    without compensation. !d. at 482. Under the unjust enrichment theory, the trial court
    allowed Jim and Shannon to recover the market value of their improvements but
    deducted general contractor's costs pursuant to a cost expert's report. /d. We held
    that the trial court used the improper measure of unjust enrichment recovery by
    deducting the general contractor's costs without analysis of the circumstances: "[t]he
    trial court erred in totally deducting all of these costs without an examination of
    whether these costs had some consequential relationship to the value of the benefit
    conferred." !d. at 488-89. Young demonstrates the importance of placing the unjust
    enrichment inquiry into the unique factual context of every case.
    We engage in a careful balancing of the facts and circumstances in other
    equitable contexts as well. See, e.g., Gildon   v.   Simon Prop. Grp., Inc., 
    158 Wash. 2d 483
    , 495, 
    145 P.3d 1196
     (2006) (noting that the court looks to equity and good
    conscience that calls for determinations dependent on the facts and circumstances
    of individual cases when considering joinder of a necessary party under CR 19); In
    re Pennington, 
    142 Wash. 2d 592
    , 603, 
    14 P.3d 764
     (2000) (considering the various
    factors under Connell    v.   Francisco, 
    127 Wash. 2d 339
    , 
    898 P.2d 831
     (1995), to
    determine whether and how to equitably distribute parties' property at the end of a
    5
    The majority ignores Young, this court's most recent opinion discussing the principle of
    unjust enrichment, because it concerned an otter sanctuary instead of an insurance policy.
    Majority at 7. It should go without saying that Young and other cases are cited for the
    principles of law they espouse, not for factual distinctions that make no difference.
    8
    No. 86535-3
    meretricious relationship in order to avoid unjust enrichment); Myers   v. Boeing Co.,
    
    115 Wash. 2d 123
    , 138, 
    794 P.2d 1272
     (1990) (holding that balancing various factors to
    determine whether to apply forum non conveniens "will lead to fair and equitable
    results"); Tyler Pipe Indus., Inc.   v. Dep't of Revenue, 
    96 Wash. 2d 785
    , 792, 
    638 P.2d 1213
     (1982) ("[S]ince injunctions are addressed to the equitable powers of the court,
    the [injunction] criteria must be examined in light of equity including balancing the
    relative interests of the parties."). In short, as in other equitable contexts, when
    considering unjust enrichment, courts balance the unique circumstances of each
    case to determine whether one party will receive a benefit to which, under notions of
    fairness and justice, it is not entitled.
    Turning to the mechanics of the claim itself, in order to establish an unjust
    enrichment claim, the plaintiff must demonstrate that "(1) the defendant receive[ d) a
    benefit, (2) the received benefit is at the plaintiff's expense, and (3) the
    circumstances make it unjust for the defendant to retain the benefit without
    payment.'' Young, 164 Wn.2d at 484-85. As a result of the majority's opinion,
    lmmunex will receive the benefit of payment for its defense costs at National
    Surety's expense. Thus, the first two elements of National Surety's unjust
    enrichment claim would be easily met. The only remaining issue-whether
    circumstances would make it unjust for lmmunex to receive payment of its litigation
    costs instead of paying for them itself-depends on a careful balancing of the
    equities in this case.
    9
    No. 86535-3
    Ill.     Genuine issues of material fact exist regarding whether National Surety's
    payment of lmmunex's defense costs would unjustly enrich lmmunex
    Several considerations would assist in determining whether forcing National
    Surety to pay lmmunex's defense costs would result in lmmunex's unjust
    enrichment. These considerations should be carefully balanced before disposal on
    summary judgment.
    A. Timing of Payment
    "Recoupment" of National Surety's payments for lmmunex's defense is not an
    actual issue in this case. At least at the time the trial court determined the summary
    judgment motion on defense costs, National Surety had not paid for any of
    lmmunex's legal defense. Thus, the real issue is whether National Surety now must
    pay for defense costs that have already been determined to fall outside National
    Surety's duty to defend.
    The majority states that "[i]t makes no difference that National Surety never
    actually paid any defense costs before the declaration of noncoverage on April 14,
    2009." Majority at 16 n.3. The Court of Appeals came to the same conclusion. Nat'!
    Sur. Corp., 162 Wn. App. at 777. I fail to see how this could be so. This is not a clear
    situation where National Surety is at fault for not paying defense costs. In fact, the
    record reveals that delay over executing a confidentiality agreement was at least
    one reason that attorney bills were not more promptly produced to National Surety.
    See CP at 1199 (letter from lmmunex's counsel to National Surety's counsel on April
    28, 2009, stating, "for some time we have worked to put in place a confidentiality
    agreement to allow lmmunex to produce to National Surety the attorney bills that it
    10
    No. 86535-3
    has requested in connection with making payment to lmmunex"). National Surety
    actually requested that lmmunex provide attorney billings in its March 2008
    reservation of rights letter.
    If National Surety's failure to pay costs was a result of its lack of access to
    billings through no fault of its own, it seems particularly unjust to force National
    Surety to pay defense costs now, after a determination that it never owed any
    defense costs. This is just the type of fact-specific inquiry that should enter the
    calculus in determining whether National Surety's payment for defense costs at this
    late date would unjustly enrich lmmunex.
    B. Participation in the defense and compliance with policy terms
    When insurers are uncertain regarding their duty to defend, Washington law
    permits them to defend under a reservation of rights and simultaneously seek a
    declaratory judgment that they have no duty to defend. Woo, 161 Wn.2d at 54. Upon
    providing a defense subject to a reservation of rights, insurers are generally able to
    participate   in   forming      the   defense   by   hiring   lawyers,   making   budgetary
    determinations, a!ld gathering additional information regarding the claims.
    An insurer's participation in setting up a defense to claims against its insured
    is an important consideration in determining whether insurers should be permitted to
    recoup defense costs paid under a reservation of rights. This is so because it
    comprises an essential part of the insurer's bargain with its insured. In this case,
    lmmunex's policies provided that lmmunex must "[c]ooperate with [National Surety]
    in the investigation or settlement of any claim; or defense of [lmmunex] against any
    Suit . . . [m]ake no admission of liability ... [i]ncur no expense ... [a]ssume no
    11
    No. 86535-3
    obligation ... without [National Surety's] consent." CP at 639. lmmunex appears to
    have violated this portion of its policy, at least in one respect, when it sent a letter to
    National Surety "to inform ... that lmmunex is in the process of negotiating a
    settlement of State of California, pursuant to which lmmunex would pay an amount
    within the limits of its insurance coverage." CP at 584, 1059. Informing National
    Surety of its plans for imminent settlement does not seem to comply with the policy
    terms that National Surety bargained for: at the very least, lmmunex was required to
    cooperate with National Surety and keep it informed of important developments like
    settling lawsuits. 6 Such facts should be considered in determining whether lmmunex
    would be unjustly enriched if National Surety is now required to pay for defense
    costs-. including costs of settlements-despite perhaps never obtaining the benefit
    of its bargain to participate in providing a defense.
    C. Unreasonable delay
    The facts of this case demonstrate a protracted claim process. In 2001,
    lmmunex first notified National Surety of civil investigations. National Surety
    promptly responded, requesting more information. In 2003, lmmunex provided a
    status report, stating that it would forward any complaints against it as soon as they
    were served. More than three years elapsed before lmmunex tendered its claims.
    Eighteen more months passed while lmmunex and National Surety exchanged
    correspondence regarding whether lmmunex's claims were covered until National
    Surety agreed to provide a reservation-of-rights defense and instituted the instant
    6
    RCW 48.18.520 provides in pertinent part that "[e]very insurance contract shall be
    construed according to the entirety of its terms and conditions as set forth in the policy .... "
    12
    No. 86535-3
    declaratory judgment action in King County Superior Court in March 2008. lmmunex
    sought a stay of the declaratory judgment action resulting in another year before the
    trial court made its determination that National Surety owed no duty to defend.
    I am not suggesting that any of the delays in this claim process were
    unreasonable, but only that this is a valid question that remains open. The majority
    and the Court of Appeals acknowledge that lmmunex's delay in tender should be
    considered as to whether National Surety was prejudiced. Nat'/ Sur. Corp., 162 Wn.
    App. at 782; majority at 19. Delay should also be considered in the context of a
    restitutionary claim for recoupment of defense costs.
    D. Entitlement to recover for the same loss under other policies
    The record before us does not disclose much regarding lmmunex's policy with
    National Surety, other than that there is an excess policy, not at issue here, and an
    umbrella policy, under which lmmunex sought coverage. Whether such policies
    cover claims in the first instance depends on whether a primary policy is in place,
    actually applies, or is exhausted. See Hodge    v.   Raab, 
    151 Wash. 2d 351
    , 355, 
    88 P.3d 959
     (2004) (quoting RCW 48.22.030(2), which describes "umbrella policies" as
    policies that apply only in excess to primary insurance); MacKenzie v. Empire Ins.
    Cos., 
    113 Wash. 2d 754
    , 757-59, 
    782 P.2d 1063
     (1989) (describing differences
    between umbrella policies and general liability policies). If an insured may recover
    for the same loss from several different insurance providers but opts to pursue only
    one of them, that fact should certainly be considered as to whether the insured
    would be unjustly enriched by forcing the insurer to foot the bill, especially where the
    insurer had no duty to do so.
    13
    No. 86535-3
    E. Good faith
    Washington insurance statutes require that "all persons be actuated by good
    faith, abstain from deception, and practice honesty and equity in all insurance
    matters. Upon the insurer, the insured, their providers, and their representative rests
    the duty of preserving inviolate the integrity of insurance." RCW 48.01.030. Because
    the legislature has recognized the central importance of good faith in the general
    context of insurance, whether insurers and insureds meet their good faith standard
    should certainly enter into the determination of whether an insurer may recover
    defense costs paid under a reservation of rights.
    F. Disparity in bargaining power between the parties
    At least in the context of awarding attorney fees to insureds that are forced to
    litigate against their insurers for coverage determinations, we have recognized a
    "disparity of bargaining power between an insurance company and its policyholder."
    Olympic S.S. Co. v. Centennial Ins. Co., 
    117 Wash. 2d 37
    , 52, 
    811 P.2d 673
     (1991).
    This disparity should also be taken into account in a situation like the one before us:
    if there is a significant imbalance of power between insurer and insured, the
    insurer's ability to recoup defense expenditures under a reservation of rights should
    be limited accordingly.
    At the same time, this court has indicated that the power differential is at its
    greatest when insurance companies use standardized, nonnegotiable contracts
    presented on a take-it-or-leave-it basis. McGreevy v. Or. Mut. Ins. Co., 
    128 Wash. 2d 26
    , 35, 
    904 P.2d 731
     (1995). This suggests that when the parties have the ability to
    negotiate the terms of an insurance policy on relatively equal footing, the power
    14
    No. 86535-3
    differential would change significantly. Where the insured is, as here, a sophisticated
    corporation with ready access to legal advice that negotiates an insurance policy in
    its corporate capacity, one would expect the power differential to be less than for an
    individual purchasing an insurance policy for personal use. In short, the parties'
    relative bargaining power is another important factor in considering whether an
    insurer can assert a restitution claim to recoup defense costs paid under a
    reservation of rights.
    Though by no means exhaustive, the factors discussed here should be .used
    to determine whether insurance companies that provide defenses subject to
    reservations of rights may state restitution claims to recover defense costs paid to
    their insureds if it turns out they never had a duty to defend in the first place. In this
    case, these fact-specific considerations indicate that a genuine issue of material fact
    still exists whether lmmunex's enrichment would be unjust. Summary judgment on
    the defense cost issue was therefore inappropriate.
    IV.   The cases cited by the majority in support of categorically denying
    recoupment are unpersuasive and distinguishable
    The majority's conclusion is based on an assumption that the issue before us
    7
    is a binary one-either recoupment is allowed in all cases or it is allowed in none.
    7
    The majority also makes the unsupported assertion that "[m]ore recently . . . courts
    evaluating whether insurers can recover defense costs have generally concluded that they
    cannot." Majority at 11. The majority's perception of a recent trend to disallow recoupment is
    belied by a number of recent cases reaching the opposite result. See, e.g., Ill. Union Ins.
    Co. v. NRI Constr., Inc., 
    846 F. Supp. 2d 1366
    , 1377 (N.D. Ga. 2012); EMC Ins. Cos. v. Mid-
    Continent Cas. Co., 
    884 F. Supp. 2d 1147
    , '1173 (D. Colo. 2012) ("[W]here an insurer
    discharged its duty to defend and coverage was nonexistent, it may seek reimbursement for
    those costs it expended in defending the insured."); Dupree v. Scottsdale Ins. Co., 
    947 N.Y.S.2d 428
    , 429, 
    96 A.D.3d 546
     (N.Y. App. Div. 2012) ("Absent a final adjudication that
    plaintiff's alleged wrongdoing does indeed fall under the policy's exclusions, the policy
    15
    No. 86535-3
    See majority at 10-11. A closer examination of the cases the majority relies on
    demonstrates that the majority's assumption oversimplifies and inaccurately portrays
    the pertinent case law. The cases cited by the majority are largely a grab bag of
    unrelated theories and distinguishable facts, never leading to any discernible
    coherent theory on which to deny recoupment.
    The majority cites several cases for the proposition that permitting
    recoupment of defense costs under a reservation of rights would permit insurers to
    '"unilaterally modify its contract."' Majority at 11 (quoting Gen. Agents Ins. Co. of
    Am., Inc. v. Midwest Sporting Goods Co., 215 111.2d 146, 
    293 Ill. Dec. 594
    , 828
    f\I.E.2d 1092, 1102 (2005); see also majority at 11-12. Although Midwest Sporting
    Goods held that it could not "condone an arrangement where an insurer can
    unilaterally modify its contract, through a reservation of rights, to allow for
    reimbursement of defense costs in the event a court later finds that the insurer owes
    no duty to defend," 828 N.E.2d at 1102, none of the other cases the majority relies
    on provides such unequivocal support to sustain, factually or legally, a categorical
    rule against recoupment. 8
    remains in effect and defendant is required to pay attorneys' fees and defense costs,
    subject to recoupment in the event it is ultimately determined that the exclusions apply."
    (citation omitted)); Maxum lndem. Co. v. Eclipse Mfg. Co., 
    848 F. Supp. 2d 871
    , 884 (N.D.
    Ill. 2012) (holding that insurer is entitled to reimbursement of its costs because it provided a
    defense even though it had no duty to defend).
    8
    Even Midwest Sporting Goods is factually distinct. There, Midwest Sporting Goods timely
    tendered defense of the suit to its liability carrier, Gainsco, which denied coverage. 828
    N.Ed.2d at 1093. After the complaint against it was amended, Midwest Sporting Goods
    again timely sought coverage from Gainsco, which offered to defend under a reservation of
    rights that would have permitted it to recoup any defense costs that were later determined
    that Gainsco did not owe. /d. at 1093-94. Unlike this case, the tender of claims was
    immediate and Gainsco actually paid defense costs and participated in the litigation as it
    16
    No. 86535-3
    In Shoshone First Bank v. Pacific Employers Insurance Co., 
    2 P.3d 510
    , 512
    (Wyo. 2000), the Wyoming Supreme Court rejected recoupment where there was at
    least one covered claim and the insurer had already paid for the defense. The court
    reasoned that the insurance_ policy did not distinguish "between covered and non-
    covered claims so far as the defense of those claims [was] concerned." /d. at 515.
    Thus, the Shoshone court felt that allowing recoupment for all defense costs when
    some claims were covered under the policy would allow the insurer to unilaterally
    modify the insurance contract. /d. Unlike Shoshone, there was no mixture of covered
    and uncovered claims here, just a claim that was never covered by the parties'
    insurance policy.
    Several of the majority's cases are readily distinguished by the fact that those
    insurers participated in selecting counsel and reviewing bills, and thus benefited
    from providing a defense. See Am. & Foreign Ins. Co.    v.   Jerry's Sport Ctr., Inc., 
    606 Pa. 584
    , 
    2 A.3d 526
    , 544-45 (201 0) (noting that the insurer "had not only the duty to
    defend, but the right to defend under the insurance contract. This arrangement
    benefited both parties." (emphasis added)); Terra Nova Ins. Co.     v.   900 Bar, Inc., 
    887 F.2d 1213
    , 1219 (3d Cir. 1989) (noting that by defending under a reservation of
    rights, the insurer avoided the risk of what "an inept or lackadaisical defense of the
    underlying action may expose [the insurer] to if it turns out there is a duty to
    indemnify"); see also Perdue Farms, Inc. v. Travelers Cas. & Sur. Co. of Am., 
    448 F.3d 252
    , 259 (4th Cir. 2006) (same). Unlike these cases, it cannot be said that
    was occurring. /d. at 1093, 1095.
    17
    No. 86535-3
    National Surety was given an opportunity to avoid a subpar defense because, as
    already discussed, lmmunex paid its own defense costs well before it tendered any
    claim to National Surety and National Surety never participated in any aspect of
    lmmunex's defense.
    The majority's other cases are even more easily distinguished. In Capitol
    Indemnity Corporation v. Blazer, 
    51 F. Supp. 2d 1080
     (D. Nev. 1999), the court
    denied recoupment because the insurer failed to give its insured '"unambiguous
    notice that it may later be held responsible for costs incurred,"' id. at 1090 (quoting
    Forum Ins. Co.   v. County of Nye, No. 91-16724, 
    1994 WL 241384
    , at *3 (9th Cir.
    June 3, 1994) (unpublished)). Had the insurer clearly indicated that it was reserving
    its rights and intended to seek reimbursement, as National Surety did in this case,
    the court likely would have allowed reimbursement. Blazer cuts against the
    majority's categorical rule.
    In Medical Liability Mutua/Insurance Co. v. Alan Curtis Enterprises, Inc., 
    373 Ark. 525
    , 
    285 S.W.3d 233
     (2008), the real issue was not recoupment of fees
    following a defense under a reservation of rights but lack of statutory authority to
    award attorney fees. The court considered various approaches to the issue of
    recoupment, but ultimately stated that the recoupment issue was irrelevant "because
    ... attorneys' fees are not allowed in Arkansas except where expressly provided for
    by statute." /d. at 235. This case hardly supports the majority's position.
    In Zurich American Insurance Co.    v. Public Storage, applying Washington law,
    the court denied the insurer's request for recoupment because "[a]s a court sitting in
    diversity, it [was] inappropriate to blaze a new trail in Washington insurance law."
    18
    No. 86535-3
    
    743 F. Supp. 2d 548
    , 551 (E.D. Va. 201 0). The majority's claim that the court
    predicted Washington would disallow recoupment is not accurate, majority at 12; the
    federal court simply refused to allow recoupment because there was no Washington
    case on point that permitted it to do so. Public Storage, 743 F. Supp. 2d at 551.
    In sum, while some of the cases point to the majority's desired result, they are
    very factually different from the case we must decide here. The majority has relied
    on these cases for their ultimate conclusion but has overlooked their facts and their
    reasoning. These cases are unpersuasive and should not control our decision.
    CONCLUSION
    The majority's blanket determination that insurers may never recoup defense
    costs under a reservation of rights ignores the unique facts of each case and fails to
    appreciate the diversity and inapplicability of the different theories on which out-of-
    state jurisdictions have denied recoupment in certain circumstances. The majority
    fails to acknowledge that a majority of jurisdictions allow recoupment and that most
    do so on the equitable basis of avoiding unjust enrichment. Rather than accept the
    majority's all or nothing approach, this court should balance the equities of each
    case to determine whether an insurer has stated a legitimate claim in restitution to
    recover for its insured's unjust enrichment. Instead of affirming summary judgment
    on the issue of lmmunex's entitlement to enrichment in the form of uncovered
    defense costs, I would reverse the Court of Appeals and remand this matter to the
    trial court to consider the facts specific to this case as discussed in this opinion to
    determine whether such enrichment would be unjust.
    19
    No. 86535-3
    I dissent.
    20
    

Document Info

Docket Number: 86535-3

Filed Date: 3/7/2013

Precedential Status: Precedential

Modified Date: 3/3/2016

Authorities (38)

Medical Liability Mutual Insurance v. Alan Curtis ... , 373 Ark. 525 ( 2008 )

terra-nova-insurance-company-ltd-v-900-bar-inc-ta-and-dba-mark-iv , 887 F.2d 1213 ( 1989 )

United National Insurance Company v. Sst Fitness Corporation , 309 F.3d 914 ( 2002 )

Jim Black & Assoc. v. TRANSCONTINENTAL INS. , 932 So. 2d 516 ( 2006 )

General Agents Insurance Co. of America, Inc. v. Midwest ... , 215 Ill. 2d 146 ( 2005 )

perdue-farms-incorporated-retirement-benefits-committee-of-the-perdue , 448 F.3d 252 ( 2006 )

Cincinnati Ins. Co. v. Grand Pointe, LLC , 501 F. Supp. 2d 1145 ( 2007 )

Olympic Steamship Co., Inc. v. Centennial Ins. Co. , 117 Wash. 2d 37 ( 1991 )

Gildon v. Simon Property Group, Inc. , 145 P.3d 1196 ( 2006 )

Kirk v. Mt. Airy Ins. Co. , 951 P.2d 1124 ( 1998 )

American & Foreign Insurance v. Jerry's Sport Center, Inc. , 606 Pa. 584 ( 2010 )

Hebela v. Healthcare Ins. Co. , 370 N.J. Super. 260 ( 2004 )

Zurich American Insurance v. Public Storage , 743 F. Supp. 2d 548 ( 2010 )

Capitol Indemnity Corp. v. Blazer , 51 F. Supp. 2d 1080 ( 1999 )

American Best Food v. Alea London , 229 P.3d 693 ( 2010 )

Kingery v. Dept. of Labor and Industries , 937 P.2d 565 ( 1997 )

Connell v. Francisco , 127 Wash. 2d 339 ( 1995 )

Truck Ins. Exchange v. VanPort Homes, Inc. , 58 P.3d 276 ( 2002 )

Bank of America, NA v. Prestance Corp. , 160 P.3d 17 ( 2007 )

Hodge v. Raab , 88 P.3d 959 ( 2004 )

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