Schmidt v. Coogan ( 2014 )


Menu:
  •                              NOTICE: SLIP OPINION
    (not the court’s final written decision)
    The opinion that begins on the next page is a slip opinion. Slip opinions are the
    written opinions that are originally filed by the court.
    A slip opinion is not necessarily the court’s final written decision. Slip opinions
    can be changed by subsequent court orders. For example, a court may issue an
    order making substantive changes to a slip opinion or publishing for precedential
    purposes a previously “unpublished” opinion. Additionally, nonsubstantive edits
    (for style, grammar, citation, format, punctuation, etc.) are made before the
    opinions that have precedential value are published in the official reports of court
    decisions: the Washington Reports 2d and the Washington Appellate Reports. An
    opinion in the official reports replaces the slip opinion as the official opinion of
    the court.
    The slip opinion that begins on the next page is for a published opinion, and it
    has since been revised for publication in the printed official reports. The official
    text of the court’s opinion is found in the advance sheets and the bound volumes
    of the official reports. Also, an electronic version (intended to mirror the
    language found in the official reports) of the revised opinion can be found, free of
    charge, at this website: https://www.lexisnexis.com/clients/wareports.
    For more information about precedential (published) opinions, nonprecedential
    (unpublished) opinions, slip opinions, and the official reports, see
    https://www.courts.wa.gov/opinions and the information that is linked there.
                                                
    <3 OFI'ICE
    .~   ........ ..-..~......-......
    IN THE SUPREME COURT OF THE STATE OF WASHINGTON
    TERESA SCHMIDT,                                )
    )
    Petitioner,                  )                   No. 88460-9
    v.                                             )
    )                     En Bane
    TIMOTHY P. COOGAN and DEBORAH                  )
    COOGAN, and the marital community              )
    comprised thereof; and THE LAW                 )         Filed       OCT 0 9 2014
    -----------------
    OFFICES OF TIMOTHY PATRICK                     )
    COOGAN and all partners thereof,               )
    )
    Respondents.                )
    )
    WIGGINS, J.-This legal malpractice case presents two questions that we
    have never before addressed. The first is whether the elements of legal malpractice
    include the collectibility of an underlying judgment. Jurisdictions are split. We adopt
    the growing trend to make the uncollectibility of an underlying judgment an affirmative
    defense that negligent attorneys must plead and prove.        The second is whether
    emotional distress damages are available in legal malpractice cases. We hold that
    the facts of this case do not support an award of emotional distress damages.
    FACTS AND PROCEDURE
    In December 1995, Teresa Schmidt slipped and fell while visiting a Tacoma
    Grocery Outlet. She retained Timothy Coogan to represent her in a claim against the
    store. On December 21, 1998, just days before the statute of limitations ran, Coogan
                                                  
    Schmidt   v. Coogan et ux. et at., No. 88460-9
    filed a complaint naming the wrong defendant. He subsequently filed two amended
    complaints, but the trial court dismissed the case as barred by the statute of
    limitations.
    Schmidt then filed a complaint against Coogan, asserting claims for negligence
    and breach of contract. The case went to trial in November 2003, and the jury returned
    a verdict in favor of Schmidt in the amount of $32,000 for past economic damage and
    $180,000 for noneconomic damages. The trial court granted a new trial on the issue
    of damages only, finding that Coogan was denied a fair trial. Schmidt's counsel gave
    an improper closing argument, and the damages were so excessive as to
    unmistakably indicate that the verdict was the result of passion and prejudice. The
    Court of Appeals affirmed the trial court's order granting a new trial on damages. 1
    In March 2010, Schmidt moved for leave to amend the complaint to add a claim
    for outrage/reckless infliction of emotional distress. She alleged that Coogan
    harassed, intimidated, and belittled her when she raised the problem of the statute of
    limitations before it expired. 2    During the 2003 trial, the jury was instructed to
    determine general damages arising out of Coogan's conduct and malpractice. In the
    second trial, however, Coogan challenged the availability of general damages in legal
    1The Court of Appeals opinion followed our decision in Schmidt v. Coogan, 
    162 Wn.2d 488
    ,
    
    173 P.3d 273
     (2007). In Schmidt, we held that Schmidt produced enough evidence of Grocery
    Outlet's constructive notice of the dangerous condition to withstand a motion for judgment as
    a matter of law. /d. at 492-93. Therefore, we reversed the Court of Appeal's holding that
    Coogan should have been granted judgment as a matter of law and directed the court to
    consider the remaining issues on appeal. /d.
    2Schmidt worked at Coogan's law office for a portion of the time he was representing her.
    Their relationship extended beyond a simple attorney-client relationship.
    2
                                              
    Schmidt   v. Coogan et ux. eta/., No. 88460-9
    malpractice cases.     Because her counsel could not find settled authority either
    affirming or denying the availability of emotional distress damages in Washington,
    Schmidt sought to add a claim that encompassed the damages. The trial court denied
    Schmidt's motion to amend. Schmidt also filed a motion for summary judgment on
    the availability of general damages and a motion in limine. The court denied both
    motions.
    After Schmidt rested her case in the damages-only trial, Coogan moved for
    judgment as a matter of law. He argued that collectibility was an essential element of
    legal malpractice and that Schmidt presented no evidence that a judgment against
    Grocery Outlet would have been collectible. The court denied the motion, and the jury
    returned a verdict in favor of Schmidt for $83,733.16 plus interest.
    Coogan appealed the jury verdict, arguing that the trial court should have
    granted his motion for judgment as a matter of law. Schmidt cross appealed on the
    ground that general damages are available in attorney malpractice claims and that the
    trial court erred in denying her motion to amend the complaint. The Court of Appeals
    concluded that collectibility was an essential component of damages that Schmidt
    failed to prove, and it reversed the trial court's denial of Coogan's motion for judgment
    as a matter of law. Schmidt    v.   Coogan, 
    171 Wn. App. 602
    , 604, 
    287 P.3d 681
     (2012),
    review granted, 
    177 Wn.2d 1019
    , 
    304 P.3d 115
     (2013).
    ANALYSIS
    The primary questions before us are (1) whether collectibility is an element of
    malpractice and (2) whether a plaintiff may recover emotional distress damages for
    legal malpractice. These are questions of law, which we review de novo. Cost Mgmt.
    3
                                                     
    Schmidt v. Coogan et ux. et at., No. 88460-9
    Servs., Inc.   v.   City of Lakewood, 
    178 Wn.2d 635
    , 641, 
    310 P.3d 804
     (2013).
    I.   Collectibility
    Our court has never addressed how the collectibility of an underlying judgment
    intersects with the elements of legal malpractice.              We hold that the burden of
    establishing collectibility is not on the plaintiff-client.       Rather, uncollectibility is an
    affirmative    def~nse   that a defendant-attorney must plead and prove.
    Uncollectibility may be a relevant inquiry because it relates to proximate cause
    and damages elements of legal malpractice. The essential elements are:
    "(1) The existence of an attorney-client relationship which gives rise to
    a duty of care on the part of the attorney to the client; (2) an act or
    omission by the attorney in breach of the duty of care; (3) damage to the
    client; and (4) proximate causation between the attorney's breach of the
    duty and the damage incurred."
    Ang v. Martin, 
    154 Wn.2d 477
    , 482, 
    114 P.3d 637
     (2005) (quoting Hizey                         v.
    Carpenter, 
    119 Wn.2d 251
    , 260-61, 
    830 P.2d 646
     (1992)). The measure of damages
    is the "amount of loss actually sustained as a proximate result of the attorney's
    conduct." Matson v. Weidenkopf, 
    101 Wn. App. 472
    , 484, 
    3 P.3d 805
     (2000). If the
    underlying judgment was uncollectible, for example, due to insufficient assets or
    bankruptcy, the lost value of the judgment is not the proximate result of an attorney's
    negligence. The client could not have collected the judgment even if the attorney used
    reasonable care.
    While U1e collectibility of an underlying judgment may be relevant, the great
    weight of public policy considerations support our holding that uncollectibility is an
    ·affirmative defense.       Traditionally, a majority of jurisdictions placed the burden of
    proving collectibility on the plaintiff. See McDow      v.   Dixon, 
    138 Ga. App. 338
    , 339, 226
    4
                                                  
    Schmidt v. Coogan et ux. eta/., No. 88460-
    9 S.E.2d 145
     (1976); Whiteakerv. State, 
    382 N.W.2d 112
    , 114-15 (Iowa 1986); Jernigan
    v. Giard, 
    398 Mass. 721
    , 723, 
    500 N.E.2d 806
     (1986); Eno v. Watkins, 
    229 Neb. 855
    ,
    857, 
    429 N.W.2d 371
     (1988).          However, in more recent years, states have begun
    departing from this rule and have placed the burden on the defendant-attorney. See
    Power Constructors, Inc. v. Taylor & Hintze, 
    960 P.2d 20
    , 31 (Alaska 1998); Clary v.
    Lite Machines Corp., 
    850 N.E.2d 423
    , 440 (Ind. Ct. App. 2006); Jourdain v. Dineen,
    
    527 A.2d 1304
    , 1306 (Me. 1987); Teodorescu v. Bushnell, Gage, Reizen & Byington,
    
    201 Mich. App. 260
    , 268, 
    506 N.W.2d 275
     (1993); Hoppe v. Ranzini, 
    158 N.J. Super. 158
    , 171, 
    385 A.2d 913
     (1978); Carbone v. Tierney, 
    151 N.H. 521
    , 533, 
    864 A.2d 308
    (2004); Kituskie v. Corbman, 
    552 Pa. 275
    ,285, 714A.2d 1027 (1998).
    The traditional approach rests primarily on the theory that it is consistent with
    tort law: plaintiffs may recover only the amount that will make them whole (and not a
    windfall), and the plaintiff must prove both proximate cause and injury. See Klump v.
    Duffus, 
    71 F.3d 1368
    , 1374 (7th Cir.1995); McKenna v. Forsyth & Forsyth, 280A.D.2d
    79, 84, 
    720 N.Y.S.2d 654
     (2001 ). This approach overlooks major policy concerns.
    First, the traditional approach unfairly presumes that an underlying judgment is
    uncollectible when the record is silent. See Power Constructors, lnc., 960 P .2d at 31-
    32.    The presumption is unnecessary and requires a client to always prove the
    opposite, even when there is no real question regarding solvency.                Generally,
    collectibility is an issue only after the client has established the existence of a fiduciary
    relationship, the failure of the attorney to exercise due care, the attorney's negligence
    resulted in losing a valid claim (i.e., proving the "case within a case"), and the amount
    of the lost judgment. The need to establish collectibility is the result of an attorney's
    5
                                                 
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    established malpractice atthis point in the trial. It is a burden created by the negligent
    attorney . The presumption that a judgment would have been uncollectible places an
    unfair burden on the wronged client.
    Second, the negligent attorney is in as good a position, if not better, than the
    client to discover and prove uncollectibility. If the underlying judgment would have
    been uncollectible, the original attorney should have advised his client of this fact.
    Failing to do so is negligent and, potentially, a breach of the attorney-client fiduciary
    relationship.   Here, Coogan undertook an investigation of whether the slip-and-fall
    case was a good faith lawsuit when he represented Schmidt. Coogan testified by
    deposition (in a statement not placed into evidence before the jury) that an insurance
    company representative for Tacoma Grocery Outlet confirmed insurance coverage on
    more than one occasion. This suggests that the attorney is in a better position than
    the client to establish uncollectibility because the attorney has investigated the
    underlying claim closer to the time of the accident.
    Third, the traditional approach has the unfortunate effect of introducing
    evidence of liability insurance into every legal malpractice case. The rules of evidence
    and the case law generally prohibit introducing evidence of liability insurance in
    negligence cases. See ER 411; Todd v. Harr, Inc., 
    69 Wn.2d 166
    , 168, 
    417 P.2d 945
    (1966) ("[T]he fact that a personal injury defendant carries liability insurance is entirely
    immaterial, and the deliberate or wanton injection of this matter into the case by
    plaintiff is ground for reversal."); Kappelman v. Lutz, 
    141 Wn. App. 580
    , 590, 
    170 P.3d 1189
     (2007) ("[T]he fact that a defendant in a personal injury case carries -liability
    insurance is not material to the questions of negligence and damages."). Our holding
    6
                                                
    Schmidt v. Coogan et ux. et at., No. 88460-9
    is more consistent with this rule by limiting introduction of evidence of liability
    insurance to a subset of the cases, i.e., when an attorney raises uncollectibility as an
    affirmative defense.
    Fourth, a delay usually, if not always, ensues between the original injury and
    the legal malpractice action.      The delay may hinder the client's ability to gather
    evidence of collectibility. Here, Schmidt fell in 1995 and nearly two decades later this
    case is still unresolved.      In that amount of time, companies may have failed,
    ownerships changed, and other circumstances may have made evidence of
    collectibility unavailable.   It is unfair to place this burden on plaintiffs when the
    attorney's negligence created the delay in the first place. See Kituskie, 552 Pa. at
    283, 285.
    Fifth, clients are further burdened because requiring them to prove collectibility
    ignores the fact that judgments are valid for 10 years after entry in Washington and
    may be renewed thereafter.         See RCW 4.56.190; 28 MARJORIE DICK ROMBAUER,
    WASHINGTON PRACTICE: CREDITORS' REMEDIES-DEBTORS' RELIEF§ 7.8 (1998 & Supp.
    2014); see also Hoppe v. Ranzini, 
    158 N.J. Super. 158
    , 169-71, 385A.2d 913 (1978).
    This is significant because people and entities have financial positions that change
    over time.     If a judgment would not have been immediately collectible against the
    original defendant, it may have become collectible over time.         Ignoring this reality
    unfairly harms clients. It also seems to go against the guiding principle in tort law,
    which '"is to make the injured party as whole as possible through pecuniary
    compensation."' 16 DAVID K. DEWOLF & KELLER W. ALLEN, WASHINGTON PRACTICE:
    7
                                               
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    TORT LAW AND PRACTICE § 6:1, at 259 (2013) (quoting Shoemake ex ref. Guardian V.
    Ferrer, 
    168 Wn.2d 193
    , 198, 
    225 P.3d 990
     (201 0)).
    Sixth, placing the burden of disproving collectibility on the negligent attorney
    acknowledges the important fiduciary relationship between client and attorney. See
    1-/oppe, 
    158 N.J. Super. at 171
    . The traditional approach places every burden on the
    client. Our holding is more balanced. It requires the client to prove the existence of
    a fiduciary relationship, that the attorney did not exercise proper care, that this
    negligence caused the loss of a judgment, and the amount of that loss.             If the
    wrongdoer believes the lost judgment amount could not have been collected from
    original defendant, the burden is on him or her to establish the fact as an affirmative
    defense.
    After weighing these policy concerns, we conclude that the plaintiff-client does
    not bear the burden of establishing collectibility. Rather, a negligent attorney may
    raise uncollectibility as an affirmative defense to mitigate or eliminate damages.
    Coogan did not argue in either of the two trials that a judgment against Grocery
    Outlet would be uncollectible. Nor did he argue that collectibility was an affirmative
    defense.     He argued in an oral motion for judgment as a matter of law only that
    Schmidt presented no evidence of collectibility, and the judge did not err in denying
    his motion because Schmidt presented sufficient evidence of damages. Therefore,
    we reverse the Court of Appeals. Coogan is not entitled to a third trial concerning
    whether he may prove the affirmative defense.
    The concurrence argues that we should not address the merits of Coogan's
    collectibility argument for two reasons: it was not raised in the first trial and Coogan
    8
                                               
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    invited the error when he successfully moved at the second trial to exclude evidence
    of Coogan's malpractice insurance policy.         While we are sympathetic with the
    unfairness of allowing Coogan to raise this issue for the first time after the case had
    been pending for several decades and after multiple appellate reviews, we address
    the issue because it is important and in order to provide guidance on legal malpractice
    cases in the future.
    Our appellate rules allow us to decline to address on appeal issues
    inadequately raised at the trial court, but they do not require us to decline
    consideration of such issues. RAP 2.5(a) ("The appellate court may refuse to review
    any claim of error which was not raised in the trial court." (emphasis added)). Our
    rules also encourage us to decide cases on the merits, not on procedural flaws. RAP
    1.2(a) ("These rules will be liberally interpreted to promote justice and facilitate the
    decision of cases on the merits. Cases and issues will not be determined on the basis
    of compliance or noncompliance with these rules except in compelling circumstances
    where justice demands[ subject to timeliness exceptions not relevant here].")
    The concurrence would also decline to address collectibility on the ground of
    invited error, reasoning that Coogan succeeded in excluding evidence that the grocery
    store was insured-.thus providing an asset making any judgment collectible-and
    then arguing that Schmidt failed to present any evidence of collectibility. Coogan's
    argument to exclude evidence of insurance was inconsistent with his argument that
    Schmidt was required to prove collectibility, but it did not lead to invited error because
    the trial court did not decide whether collectibility was an element of legal malpractice.
    9
                                               
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    Instead, the trial court held that collectibility was outside the scope of the remanded
    trial on damages.
    The issue of collectibility was extensively briefed by the parties in almost
    every brief filed here and in the Court of Appeals. The issue is of first impression in
    Washington State, and we granted review in order to address it. Making collectibility
    an element of a legal malpractice claim would be a major change in litigating these
    cases in Washington. While we respect the differing opinion of the concurrence, this
    was an appropriate case in which to exercise our discretion to resolve the issue.
    II.    Damages
    Schmidt also argues that the trial court and the appellate court denied her right
    to recover emotional distress damages and attorney fees. The measure of damages
    is the "amount of loss actually sustained as a proximate result of the attorney's
    conduct."     Matson, 101 Wn. App. at 484.           We hold that the plaintiff in a legal
    malpractice case may recover emotional distress damages when significant emotional
    distress is foreseeable from the sensitive or personal nature of representation or when
    the attorney's conduct is particularly egregious.           However, simple malpractice
    resulting in pecuniary loss that causes emotional upset does not support emotional
    distress damages.       Here, the nature of representation was not sensitive nor was
    Coogan's conduct particularly egregious.           We hold that Schmidt is not entitled to
    attorney fees.
    Because no Washington case has settled whether emotional distress damages
    are available in a legal malpractice action, we look to the availability of emotional
    10
                                                  
    Schmidt   v. Coogan et ux. eta/., No. 88460-9
    distress damages under other Washington claims and consider the rules developed
    in other jurisdictions.
    We begin by analyzing the availability of emotional distress damages in
    Washington. When emotional distress is the sole damage resulting from negligent
    acts, our court is cautious in awarding damages. See Bylsma          v. Burger King Corp.,
    
    176 Wn.2d 555
    , 560-61, 
    293 P.3d 1168
     (2013). Originally, we adopted a general rule
    of "no liability for mental distress" when a "defendant's actions were negligent and
    there was no impact to the plaintiff .... " Hunsley       v. Giard, 
    87 Wn.2d 424
    , 432, 
    553 P.2d 1096
     (1976). However, we departed from this rule and now allow recovery when
    a plaintiff's emotional distress is "within the scope of foreseeable harm ... , a
    reasonable reaction given the circumstances, and . . . manifest by objective
    symptomatology." Bylsma, 176 Wn.2d at 560.
    Our reluctance to award emotional distress damages absent an impact in
    negligence cases contrasts starkly to emotional distress damages for intenJional torts.
    "From early in its history, this court has allowed recovery for damages for mental
    distress ... when the defendant's act was willful or intentional." Hunsley, 
    87 Wn.2d at 431
    ; see Kloepfel v. Bokor, 
    149 Wn.2d 192
    , 201, 
    66 P.3d 630
     (2003) (intentional
    infliction of emotional distress); Birchler      v. Castello Land Co., 
    133 Wn.2d 106
    , 116,
    
    942 P.2d 968
     ( 1997) (violation of the timber trespass statute); Cagle     v. Burns & Roe,
    Inc., 
    106 Wn.2d 911
    , 914-18, 
    726 P.2d 434
     (1986) (wrongful discharge in violation of
    public policy). We have also allowed emotional distress damages in a variety of other
    statutory and common law tort claims. See Chuang Van Pham              v. Seattle City Light,
    
    159 Wn.2d 527
    ,      533-38,   
    151 P.3d 976
     (2007) (Washington      Law Against
    11
                                              
    Schmidt       v. Coogan et ux. eta/., No. 88460-9
    Discrimination, ch. 49.60 RCW); Bergerv. Sonneland, 
    144 Wn.2d 91
    , 112-·13, 
    26 P.3d 257
     (2001) (medical malpractice under chapter 7.70 RCW based on unauthorized
    disclosure by a physician of confidential information); Whaley v.Dep't of Soc. &Health
    Servs., 
    90 Wn. App. 658
    , 674, 
    956 P.2d 1100
     (1998) (breach of professional duty by
    a day care provider); Price v. State, 
    114 Wn. App. 65
    , 71-74, 
    57 P.3d 639
     (2002)
    (wrongful adoption). With the increasing availability of emotional distress damages,
    we see no reason to categorically preclude the damages in attorney malpractice
    actions.
    We now turn to the issue of when emotional distress damages are available for
    attorney negligence.         To determine whether emotional distress damages are
    compensable, we should consider the foreseeability of emotional distress.            See
    Hunsley, 
    87 Wn.2d at 435
     ("The element of foreseeability plays a large part in
    determining the scope of defendant's duty."). In Bylsma, we noted that the court has
    allowed emotional distress damages in cases concerning "emotionally laden personal
    interests, and [when] emotional distress was an expected result of the objectionable
    conduct .... " 176 Wn.2d at 561 (emphasis added). The nature of the parties'
    relationship is also relevant to foreseeability of emotional distress damages. See
    Price    v.   State, 
    114 Wn. App. 65
    , 71-74, 
    57 P.3d 639
     (2002). In Price, the Court of
    Appeals stated:
    The availability of emotional distress damages depends on
    whether the parties had a relationship that preexisted the defendant's
    breach of duty. If the parties lacked a preexisting relationship, and the
    defendant's breach was negligent rather than intentional, emotional
    distress damages are available only if the plaintiff proves "objective
    symptomatology." If the parties had a preexisting relationship, the
    availability of emotional distress damages turns generally on the
    12
                 .                          
    Schmidt v: Coogan et ux. et a/., No. 88460-9
    characteristics of the particular relationship. If the relationship was
    primarily economic, emotional distress damages may not be available.
    If the relationship was not primarily economic, emotional distress
    damages may be available.
    /d. at 71 (footnotes omitted). The relationship in Price was between an adoption
    agency and prospective adoptive parents. /d. at 73. The Court of Appeals held that
    the relationship was "not merely economic, and a reasonable person standing in the
    defendant's shoes would easily foresee that its breach is likely to cause significant
    emotional distress." /d.
    Other jurisdictions consider the foreseeability of emotional distress when
    deciding whether to award emotional distress damages. See RESTATEMENT (THIRD)
    OF THE LAW GOVERNING LAWYERS § 53 cmt. g at 393 (2000) ("General principles
    applicable to the recovery of damages for emotional distress apply to legal-
    malpractice actions. In general, such damages are inappropriate in types of cases in
    which emotional distress is unforeseeable. Thus, emotional-distress damages are
    ordinarily not recoverable when a lawyer's misconduct causes the client to lose profits
    from a commercial transaction, but are ordinarily recoverable when misconduct
    causes a client's imprisonment.").
    Many jurisdictions do not allow emotional distress damages for legal
    malpractice unless there has been an intentional act, egregious conduct, or physical
    injury. See Vincent v. De Vries, 
    2013 VT 34
    ,
    193 Vt. 57
     4, 
    72 A. 3d 886
    , 894-95. Other
    courts allow recovery when a '"lawyer is contracted to perform services involving
    deeply emotional responses in the event of a breach."' /d. at 894-95 (quoting Miranda
    v. Said,   noted at 
    820 N.W.2d 159
    , 
    2012 WL 2410945
    , at *4 (Iowa Ct. App. 2012)).
    13
                                                 
    Schmidt v. Coogan et ux. et at., No. 88460-9
    This has included cases in which "legal malpractice [led] to a loss of liberty or of one's
    child, as contrasted with purely pecuniary loss." /d. at 895.
    For example, a Florida court created a narrow exception to its impact rule for
    certain legal malpractice claims. Rowell v. Holt, 
    850 So. 2d 474
     (Fla. 2003). The
    exception applies when a harm is grievous and foreseeable. See 
    id. at 478-81
    . The
    , court held that a plaintiff could recover emotional distress damages when he "had
    been wrongfully arrested and confined" and had given his attorney the documents
    necessary to "secure his immediate release .... " /d. at 479. The attorney did not
    give the documents to the "judge as the judge had specifically instructed," and a
    lengthy period of wrongful confinement resulted. /d. at 479-80. The rule was narrow:
    The instant case does not simply involve negligence arising from
    insufficient preparation, incomplete investigation, legal ineptitude, or any
    other subjective indicia of a lawyer's performance. To obtain his client's
    release, [petitioner's] attorney ... needed only to deliver, transmit, or
    hand over to the judge the document which he had been provided and
    which he held in his hands.
    /d. at 481. The exception created by the Florida court follows the national trend of
    allowing emotional distress damages when the attorney's actions are particularly
    egregious and the harm is both great and foreseeable.
    Having examined Washington law and explored the rule in other jurisdictions,
    we hold that emotional distress damages are available for attorney negligence when
    emotional distress is foreseeable due to the particularly egregious (or intentional)
    conduct of an attorney or the sensitive or personal nature of the representation. Here,
    the facts do not warrant damages for emotional distress.           Schmidt experienced a
    pecuniary loss when Coogan negligently failed to perfect her personal injury lawsuit,
    14
                                                     
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    and this lawsuit compensates her for that loss . Additionally, the subject matter of the
    litigation was not particularly sensitive: she did not lose her freedom and Coogan's
    actions were not egregious. Therefore, we affirm the trial court's rulings concerning
    the availability of general and emotional distress damages.
    The dissent misreads our opinion and accordingly expends considerable
    energy defeating an imaginary straw man. The dissent accuses us of "[i]nsisting that
    emotional distress damages require a showing that the attorney's actions were
    'particularly egregious,"' dissent at 1. 3 We have quite clearly said that egregious
    action is one way of establishing a claim for emotional distress damages: "emotional
    distress damages are available for attorney negligence when emotional distress is
    foreseeable due to the particularly egregious (or intentional) conduct of an attorney or
    the sensitive or personal nature of the representation." Supra p. 14; accord supra p.
    10. In other words, egregious action is sufficient, but not necessary.
    The dissent urges that the attorney-client relationship should lead us to
    conclude that emotional distress damages are available without proof of physical
    impact or objective symptomatology. Dissent at 3. Nothing in this opinion requires
    either impact or symptomatology.
    The dissent criticizes our characterization of Schmidt's harm as primarily
    pecuniary, citing testimony from the underlying trial. /d. This is another misreading of
    3 We  do not understand the dissent's accusation that our opinion "discounts the special nature
    of the attorney-client relationship and relies on a faulty analogy between attorney malpractice
    claims and negligent infliction of emotional distress ... claims involving strangers." Dissent
    at 1. Unlike the dissent, we have considered out-of-state authorities and a leading treatise on
    lawyers, all analyzing this very issue in the context of lawyering. It is the dissent that ranges
    far afield of the attorney-client relationship.
    15
                                               
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    our opinion. Two types of emotional distress damages are involved here: Schmidt's
    emotional distress caused by her underlying injury and Schmidt's emotional distress
    caused by defendant-attorney Coogan. The emotional distress damages at issue in
    this appeal are the emotional distress damages caused by Coogan, not the damages
    caused by her fall in the grocery store. The dissent cites only to emotional distress
    caused by the grocery store fall, which does not support a conclusion that it is
    foreseeable that Coogan's malpractice might cause emotional distress damages to
    Schmidt. /d.
    The dissent argues that we should analogize legal malpractice claims against
    attorneys to insurance bad faith cases in order to determine the recoverability of
    emotional distress damages. /d. This argument places the cart before the horse in
    that we have never before addressed the availability of emotional distress damages
    for insurance bad faith, and the dissent cites only one case asserting without analysis
    that emotional distress damages are recoverable for insurance bad faith. See dissent
    at 5 (citing Miller v. Kenny, 180 Wn. App. _, 
    325 P.3d 278
    , 293 (2014) (citing
    Anderson     v.   State Farm Mut. Ins. Co., 
    101 Wn. App. 323
    , 333, 
    2 P.3d 1029
     (2000))).
    Anderson simply cites to Coventry Assocs.          v.   American States Insurance Co., 
    136 Wn.2d 269
    , 
    961 P.2d 933
     (1998).           Neither Miller nor Anderson actually analyzes
    emotional distress damages. They simply say that insurance bad faith is a tort, and
    therefore emotional distress damages are available.               Miller, 325 P.3d at 293;
    Anderson, 101 Wn. App. at 333. Coventry simply says that general tort damages are
    available for insurer bad faith. 136 Wn.2d at 285. In other words, the dissent relies
    on three bad faith cases that fail to analyze the availability of emotional distress
    16
                                                  
    Schmidt   v. Coogan et ux. eta/., No. 88460-9
    damages in the context of insurance bad faith, and that say nothing about legal
    malpractice.
    Moreover, attorney malpractice differs considerably from insurer bad faith. 4 We
    have not articulated a sufficiently narrow definition of insurance bad faith to use it as
    a model to determine attorney malpractice. See, e.g., Tank v. State Farm Fire & Cas.
    Co., 
    105 Wn.2d 381
    , 386, 
    715 P.2d 1133
     (1986) ("an insurer must deal fairly with an
    insured, giving equal consideration in all matters to the insured's interests"); Smith v.
    Safeco Ins. Co., 
    150 Wn.2d 478
    , 484, 
    78 P.3d 1274
     (2003) ("To succeed on a bad
    faith claim, the policyholder must show the insurer's breach of the insurance contract
    was 'unreasonable, frivolous, or unfounded"' (quoting Overton      v.   Canso!. Ins. Co., 
    145 Wn.2d 417
    , 433, 
    38 P.3d 322
     (2002))); Beset        v.   Viking Ins. Co. of Wisconsin, 
    146 Wn.2d 730
    , 737, 
    49 P.2d 887
     (2002) ("The[se] principles ... do not depend on how
    an insurer acted in bad faith. Rather, the principles apply whenever an insurer acts in
    bad faith, whether by poorly defending a claim under a reservation of rights, refusing
    to defend a claim, or failing to properly investigate a claim." (citations omitted)).
    Additionally, insurance bad faith does not constitute a single body of law; it "derives
    from statutory and regulatory provisions, and the common law." St. Paul Fire & Marine
    Ins. Co. v. On via, Inc., 
    165 Wn.2d 122
    , 128, 
    196 P.3d 664
     (2008). Insurance bad faith
    4 The negligence basis for attorney malpractice and the bad faith standard are distinct
    theories of liability. Coventry, 136 Wn.2d at 280 (noting that "an insured is not entitled
    to base a bad faith or [Consumer Protection Act, chapter 19.86 RCW] claim against
    its insurer on the basis of a good faith mistake"); First State Ins. Co. v. Kemper Nat'/
    Ins. Co., 
    94 Wn. App. 602
    , 612, 
    971 P.2d 1133
     (1999) ("the plaintiff is entitled to a jury
    verdict on theories of either neglige·nce or bad faith, independent of each other
    because a party may fail to use ordinary care yet still not act in bad faith" (footnote
    omitted)).
    17
                                             
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    claims are often brought under common law, the Insurance Fair Conduct Act (ch.
    48.30 RCW), and the Consumer Protection Act (ch. 19.86 RCW).              Each of these
    causes of action offers unique remedies. See RCW 19.86.090 (attorney's fees
    available for Consume·r Protection Act claims); RCW 48.30.015(2) (treble damages
    available for Insurance Fair Conduct Act claims); Wash. State Physicians Ins. Exch.
    & Ass'n v. Fisons Corp., 
    122 Wn.2d 299
    , 318, 
    858 P.2d 1054
     (1993) (emotional
    distress damages unavailable for Consumer Protection Act claims). Importing
    insurance bad faith standards into the arena of attorney malpractice will only cause
    confusion. The analogy between insurance bad faith and attorney malpractice must
    await a fuller exploration than either the dissent or the parties have offered.
    Schmidt also argues that plaintiffs in legal malpractice claims should recover
    the cost of obtaining the malpractice award. She argues that it is within the scope of
    foreseeability that a client will incur additional attorney fees, expert fees, and other
    costs when an attorney commits malpractice. Schmidt offers no case law to support
    her position. In fact, our case law does not support an award of attorney fees in
    attorney malpractice cases.     Perez v. Pappas, 
    98 Wn.2d 835
    , 845, 
    659 P.2d 4
     75
    (1983) (Our court rejected the client's argument that "a defendant is always liable for
    attorney fees when a lawsuit results from the defendant's breach of fiduciary duties."
    We held that the trial court properly refused to award attorney fees.); Shoemake v.
    Ferrer, 
    143 Wn. App. 819
    , 830-31, 
    182 P.3d 992
     (trial court abused its discretion by
    awarding attorney fees to the injured client), aff'd on different grounds, 
    168 Wn.2d 193
    , 
    225 P.3d 990
     (201 0); Kelly v. Foster, 
    62 Wn. App. 150
    , 153-55, 
    813 P.2d 598
    (1991) (trial court did not abuse its discretion when it denied attorney fees). Attorney
    18
                                                
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    fees are not awarded to plaintiffs in other tort cases, including other forms of
    malpractice. See Cosmo. Eng'g Grp., Inc. v. Ondeo Degremont, Inc., 
    159 Wn.2d 292
    ,
    296-97, 
    149 P.3d 666
     (2006) ("The general rule in Washington, commonly referred to
    as the 'American rule,' is that each party in a civil action will pay its own attorney fees
    and costs. This general rule can be modified by contract, statute, or a recognized
    ground in equity." (citations omitted)); Jaramillo v. Morris, 
    50 Wn. App. 822
    , 826-27,
    
    750 P.2d 1301
     (1988) (court reversed attorney fee award because the claims
    concerned professional negligence/malpractice and were not a violation of the
    Consumer Protection Act).      It would be anomalous to award attorney fees in this
    context but not in other tort cases.
    The facts in Shoemake are similar to the facts of our case. The Shoemakes
    were seriously injured in a car accident, they hired an attorney to represent them, and
    the attorney failed to perfect the lawsuit before the statute of limitations ran. 143 Wn.
    App. at 821. The case was initially dismissed, but the attorney convinced the court to
    reinstate the claim. /d. at 821-22. He failed to appear for the scheduled trial, and the
    court dismissed the Shoemakes' complaint. /d. at 822. The attorney never told the
    Shoemakes about the events; instead, he lied to them for years. !d. The trial court
    awarded the Shoemakes attorney fees, but the Court of Appeals reversed the award.
    /d. at 823, 832. It rejected the argument that an injured client was entitled to attorney
    fees in a "malpractice action based on their breach of fiduciary duty claims."
    Shoemake, 143 Wn. App. at 830. "Attorney fees may be awarded only if authorized
    by contract, statute, or a recognized ground in equity." /d. The court concluded that
    "breach of fiduciary duty by a lawyer is not a recognized equitable ground upon which
    19
                                                    
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    to award attorney fees under Washington law, the trial court erred in [awarding
    attorney fees]." /d. The Court of Appeals also noted, '"Washington courts have not
    recognized the ordinary legal malpractice action as one in which attorney's fees can
    be recovered as part of the cost of litigation."' /d. at 832 (quoting Kelly, 
    62 Wn. App. at 155
    ). We denied review of the attorney fee award issue while accepting review of
    other issues. Shoemake, 168 Wn.2d at 197.
    The approach taken by the court in Shoemake follows the rule as sefout in the
    Restatement:
    Like other civil litigants, the winning party in a malpractice action
    ordinarily cannot recover its attorney fees and other expenses in the
    malpractice action itself, except to the limited extent that the jurisdiction
    allows the recovery of court costs. The rule barring fee recovery has
    exceptions, which may be applicable in a malpractice action in
    appropriate circumstances. For example, many jurisdictions allow
    recovery of attorney fees against a plaintiff or defendant that litigates in
    bad faith.
    RESTATEMENT (THIRD) OF LAW GOVERNING LAWYERS § 53 cmt. fat 392-93. We hold
    that plaintiffs in legal malpractice cases are not automatically entitled to attorney fees.
    None of the remaining issues presented by Schmidt are errors or merit
    discussion. 5
    5 The trial court did not err when it denied Schmidt's motion to amend to add a claim for
    outrage/reckless infliction of emotional distress. The Court of Appeals held, "[T]he trial court
    did not abuse its discretion in denying Schmidt's motion to amend her complaint because she
    sought to amend the complaint only after an undue delay and an amended complaint would
    have worked an undue hardship on Coogan's defense." Schmidt, 171 Wn. App. at 611-12.
    The court noted that the amendment wa·s proposed "well over a decade after the alleged
    infliction of emotional distress occurred, and well after the first trial established Coogan's
    liability for negligence in failing to comply with the statute of limitations .... " /d. at 612.
    Allowing the amendment "would have broadened the trial's scope and forced Coogan to
    reformulate his defense strategies." /d. We agree. It was not an error to deny the motion to
    amend.
    20
                                            
    Schmidt v. Coogan et ux. eta!., No. 88460-9
    CONCLUSION
    We reverse the Court of Appeals and affirm the trial court's judgment. We hold
    that the uncollectibility of an underlying judgment is an affirmative defense to legal
    malpractice that defendant-attorneys must plead and prove. We also hold that the
    trial court properly denied emotional distress damages because Coogan's actions
    were not particularly egregious, nor was the subject matter personal.
    21
                                      
    Schmidt v. Coogan et ux. eta/., No. 88460-9
    WE CONCUR.
    22
                                                     
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    No. 88460-9
    FAIRHURST, J. (concurring)-! agree with the lead opinion that the Court
    of Appeals should be reversed. However, I believe it is unnecessary and improper
    for this court to hold that collectibility is an affirmative defense under the facts of
    this case. 1 Rather than fashion new rules of law, I would simply affirm the trial
    court's denial of Timothy P. Coogan's motion for judgment as a matter of law. I
    would hold Coogan could not raise collectibility in the damages only trial because
    Coogan ( 1) failed to expressly raise collectibility as an issue in the first jury trial and
    (2) sought to exclude insurance evidence from the damages only trial.
    This case has a long and tortured history. The events began almost 20 years
    ago when Teresa Schmidt slipped and fell at a Tacoma grocery store on December
    23, 1995. In January 1996, Schmidt retained attorney Coogan to handle her personal
    injury suit against the store. In 2000, Schmidt filed this attorney malpractice suit
    against Coogan for his failure to perfect her claim. In 2003, a jury entered a verdict
    against Coogan for $32,000 in past economic damages and $180,000 for
    1
    Also under the facts of this case emotional distress damages are not available.
    1
                                            
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    noneconomic damages.             Coogan moved for a new trial, remittitur, and
    reconsideration, claiming Schmidt failed to prove the grocery store had notice of the
    hazardous condition, a necessary element of the underlying claim. The trial court
    granted a new trial on the issue of damages only on the basis that Coogan was denied
    a fair trial.
    Specifically, the court found that a new trial on damages was warranted
    because (1) Schmidt's counsel improperly promoted awarding punitive damages
    during closing arguments to the jury, (2) the damages were so excessive as to
    unmistakably indicate that the verdict must have been the result of passion and
    prejudice, (3) the verdict for noneconomic damages was not supported by the
    evidence, and (4) the trial court improperly allowed the lack of Schmidt's insurance
    testimony to be presented during the course of trial.
    Both parties appealed the trial court's decision. Schmidt v. Coogan, noted at
    
    134 Wn. App. 1055
    , 
    2006 WL 2556633
    . Schmidt claimed the trial court erred in
    overturning the jury's damage award. 
    2006 WL 2556633
    , at* 1. Coogan claimed
    Schmidt failed to prove the elements of her underlying claim. !d. The Court of
    Appeals agreed with Coogan, reversing and remanding the case for dismissal. !d.
    On appeal, this court reversed the Court of Appeals decision, holding there was
    sufficient evidence to support the jury's verdict with respect to the underlying slip
    2
                                            
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    and fall. Schmidt v. Coogan, 
    162 Wn.2d 488
    , 492, 
    173 P.3d 273
     (2007). The court
    remanded for consideration on the remaining issues. I d. at 493.
    On remand, the Court of Appeals affirmed the trial court order granting a new
    trial limited to the issue of damages. Schmidt v. Coogan, noted at 
    145 Wn. App. 1030
    , 
    2008 WL 5752059
    . The Court of Appeals found that the trial court did not
    abuse its discretion in granting a new trial on damages only because Schmidt proved
    no factual basis for the jury's award of $32,000 for past economic damages. 
    2008 WL 5752059
    , at* 1. The Court of Appeals mandated the case back to the trial court
    for a new trial on damages. I d.
    On remand for the damages only trial, Coogan sought to confine Schmidt's
    damages to "what [Schmidt would] have gotten in her claim against the Grocery
    Outlet" if Coogan had done his job properly.        Verbatim Report of Proceedings
    Motion in Limine (Aug. 20. 201 0) at 21. Pretrial, Coogan never directly briefed or
    argued the issue of collectibility. Coogan alleges he raised collectibility in a motion
    contesting Schmidt's motion for summary judgment on the issue of general damages
    by discussing Lavigne v. Chase, Haskell, Hayes & Kalamon, PS, 
    112 Wn. App. 677
    ,
    
    50 P.3d 306
     (2002) and by quoting and attaching an 86 page article in support of his
    motion in limine on the issue of general damages.
    3
                                              
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    Neither reference was focused on collectibility. Coogan was arguing that
    Schmidt's damages should be limited to actual damages.              During the pretrial
    proceedings, Coogan never directly stated that collectibility was a necessary element
    of Schmidt's case. To the contrary, Coogan affirmatively moved for and the trial
    court granted a motion in limine that excluded a reference to the grocery store's
    msurance.
    The first time Coogan expressly raised collectibility was in an oral motion to
    dismiss following the completion of Schmidt's case-in-chief during the damages
    only trial. 3 Verbatim Tr. of Proceedings (Aug. 25, 2010) at 503-04. His counsel
    stated:
    One element in a legal malpractice case is proof that if, in fact,
    the lawyer had done a better job and there would have been a better
    result, that they actually wouldn't have been able to collect on that
    result. In other words, collectability is an essential element of the
    plaintiffs case.
    There has been no evidence presented in this case, none
    whatsoever, as to whether or not even if Mr. Coogan had handled this
    case right, even if Mr. Coogan had taken it to a jury trial and got a
    verdict for Ms. Schmidt that that verdict would have been collectible.
    That is an essential element of their case, they put on no proof;
    therefore, dismissal is warranted.
    !d. at 504.
    The trial court then asked Coogan's counsel whether collectibility is an
    element of malpractice or a component of damages. !d. at 507. Counsel responded:
    4
                                              
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    Element two, proximate cause is what I'm talking about here.
    They're still going to have to prove proximate cause of damages. And
    in this context, [Schmidt] has to prove that but for his negligence, she
    would have faired [sic] better. An element of that concept and that goes
    to the value of the underlying claim. An element of that concept is the
    plaintiffs burden of proof collectability.
    
    Id.
       The trial court denied the motion to dismiss, finding that collectibility was
    outside the scope of the damages only trial: "[T]his case is not about any element of
    malpractice other than damages and proximate cause as it relates to damages. If there
    was a question as to collectability, that should have been addressed at the first trial.
    This trial is about damages only." 
    Id. at 508
    .
    In August 2010, the jury returned a verdict in favor of Schmidt for $3,733.16
    in past economic damages and $80,000.00 in noneconomic damages.                   Coogan
    moved for judgment as a matter of law and for a new trial on the basis that Schmidt
    failed to prove collectibility, an essential element of a legal malpractice claim. The
    trial court denied the motions.
    Coogan appealed, claiming the trial court erred by denying his motion for
    judgment as a matter of law. The Court of Appeals reversed the trial court's denial
    of Coogan's motion for judgment as a matter of law and remanded for dismissal of
    Schmidt's claim. Schmidt v. Coogan, 
    171 Wn. App. 602
    , 611,
    287 P.3d 681
     (2012).
    The court first determined Coogan preserved the issue of collectibility for appeal,
    5
                                                 
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    reasoning collectibility is a component for damages. !d. at 609. Further, the court
    held that Schmidt failed to prove collectibility. 
    Id. at 611
    .
    I believe the trial court properly denied Coogan's motion for judgment as a
    matter of law. First, Coogan did not expressly raise collectibility as an issue in the
    first trial. He raised it when this case was almost 15 years old and after there had
    been multiple appellate reviews. If collectibility was an issue, it should have been
    raised during the first jury trial. If collectibility had been argued successfully in the
    first trial, there would have been a defense verdict and the case would have been
    over. I would hold, as the trial court did, that the claim of collectibility had no place
    in the damages only trial.
    Second, collectibility was not at issue in the damages only trial because during
    pretrial proceedings Coogan moved to exclude evidence of the grocery store's
    insurance. To support the exclusion of insurance information, among other exhibits,
    Coogan reasoned,
    a number of these exhibits are now irrelevant given the fact that this
    case is now limited to a new trial on the issues of damages only. In
    other words, any exhibit submitted by the plaintiff that relates to
    liability should be excluded as generally being irrelevant ... as well as
    unduly confusing and prejudicial.
    Resp't's Mot. for Recons. (of Court of Appeals decision, filed Nov. 16, 2012), App.
    at 22.     Specifically, Coogan objected to "Exhibit 1. Cover of Coogan's file
    6
                                                
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    regarding Ms. Schmidt; this exhibit is objected to on the grounds that it clearly
    depicts the words 'Safeco' on its cover thus inappropriately references insurance
    which as discussed above is inadmissible." 
    Id.
     Schmidt demurred, and the trial
    court granted the motion in limine.
    Coogan's motion in limine evidences that at the beginning of the damages
    only trial, he did not consider insurance relevant. However, insurance would be
    relevant if collectibility was an issue. Under the invited error doctrine, Coogan
    waived the right to complain of the fact that Schmidt did not present any evidence
    of collectibility. The invited error doctrine prohibits a party from setting up an error
    in the trial court and then complaining about it on appeal. In re Pers. Restraint of
    Tortorelli, 
    149 Wn.2d 82
    , 94, 
    66 P.3d 606
     (2003). Here, Coogan moved to exclude
    the exact type of evidence that he later claimed Schmidt had to present in order to
    prevail in her case.
    I would reverse the Court of Appeals and hold that collectibility was not at
    issue in the damages only trial because it was not raised during the first jury trial and
    Coogan invited error by moving to exclude evidence of insurance during the
    damages only trial.       Although there may be unanswered questions about
    collectibility, this case is not the proper vehicle to decide them.
    7
                               
    Schmidt v. Coogan, No. 88460-9
    Fairhurst, J. (concurring)
    ~(!
    qmy~¢P.-r,
    8
                                                    
    Schmidt v. Coogan, et ux., et al.
    No. 88460-9
    STEPHENS, J. (dissenting)-The attorney-client relationship is vital to the
    functioning of our justice system. The lead opinion erodes the trust that is central
    to this relationship by erecting artificial barriers to a client's ability to fully recover
    damages against a negligent attorney. Insisting that emotional distress damages
    require a showing that the attorney's actions were "particularly egregious," lead
    opinion at 14, the lead opinion discounts the special nature of the attorney-client
    relationship and relies on a faulty analogy between attorney malpractice claims and
    negligent infliction of emotional distress (NIED) claims involving strangers. It
    would make more sense to analogize attorney malpractice claims to tort claims in
    other fiduciary contexts more closely resembling the attorney-client relationship.
    Because such damages should be allowed, where proved, I respectfully dissent. 1
    The lead opinion begins its analysis by discussing claims between strangers
    and noting that historically, Washington courts were cautious to award emotional
    1
    I agree with the lead opinion that collectability is an affirmative defense, not an
    element of every plaintiff-client's case. Lead opinion at 4. This dissent addresses only
    the issue of emotional distress damages in attorney malpractice cases.
       Schmidt
     v.   et
    Coogan,                    
    ux., et al., 88460-9         J. Dissent)
    (Stephens,              
    distress damages. Lead opinion at 9. This reasoning relies on the refrain that "a
    negligent act should have some end to its legal consequences." Hunsley v. Giard,
    
    87 Wn.2d 424
    , 435, 
    553 P.2d 1096
     (1976). But, Washington has moved away
    from the reasoning of Hunsley and allows recovery "when a plaintiffs emotional
    distress is 'within the scope of foreseeable harm ... , a reasonable reaction given
    the circumstances, and ... manifest by objective symptomology. "' Lead opinion
    at 11 (alterations in original) (quoting Bylsma v. Burger King Corp., 
    176 Wn.2d 555
    , 560, 
    293 P.3d 1168
     (2013)).
    As the lead opinion acknowledges, there are numerous circumstances where
    the State's interest in protecting members of the public supersedes any reluctance
    to recognize valid emotional distress and does not require a physical impact or
    "objective symptomology." Lead opinion at 10-11 (citing Chuang Van Pham v.
    Seattle City Light, 
    159 Wn.2d 527
    , 533-38, 
    151 P.3d 976
     (2007) (emotional
    distress damages available for ethnic and race discrimination under Washington's
    Law Against Discrimination, ch. 49.60 RCW); Berger v. Sonneland, 
    144 Wn.2d 91
    , 113, 
    26 P.3d 257
     (2001) (emotional distress damages available for medical
    malpractice); Whaley v. State, 
    90 Wn. App. 658
    , 674, 
    956 P.2d 1100
     (1998)
    (emotional distress damages for breach of professional duty by a day care
    provider)). These situations reveal a common thread justifying the imposition of
    liability for emotional distress: a special relationship based on trust. When such a
    special relationship exists,
    -2-
       Schmidt
     v.   et
    Coogan,                    
    ux., et al., 88460-9         J. Dissent)
    (Stephens,                
    [i]t is not merely economic, and a reasonable person standing in the
    defendant's shoes would easily foresee that its breach is likely to cause
    significant emotional distress. It will support emotional distress damages
    without proof of physical impact or objective symptomatology.
    Price v. State, 
    114 Wn. App. 65
    , 73, 
    57 P.3d 639
     (2002). In Price the court held
    that emotional distress damages were available against an agency that negligently
    facilitated a wrongful adoption.      We should recognize that the attorney-client
    relationship is similarly a special relationship.
    Instead, the lead opinion places a new restriction on plaintiffs alleging legal
    malpractice: they must prove the attorney's negligence was "particularly
    egregious." Lead opinion at 9. "Egregious" means "[e]xtremely or remarkably
    bad." BLACK'S LAW DICTIONARY 629 (10th ed. 2014). The lead opinion provides
    no additional guidance on how plaintiffs might show this. Yet, the lead opinion
    holds as a matter of law that Coogan's actions were not egregious. Lead opinion at
    14-15. Coogan failed to file a personal injury lawsuit against the correct defendant
    before the statute of limitations ran. Schmidt repeatedly inquired about the case,
    and Coogan ridiculed her for not trusting him. These actions look "remarkably
    bad" to me.
    The lead opinion also characterizes Schmidt's harm as primarily pecuniary,
    though her testimony at trial suggested that her personal injury has materially
    affected every aspect of her life. 
    Id. at 15-16
    ; Pet'r's Suppl. Br. App. at 22-36.
    The authorities the lead opinion cites to draw a dividing line between negligence
    that foreseeably causes emotional distress and negligence that produces only
    economic losses do not support cutting off Schmidt's emotional distress damages.
    -3-
       Schmidt
     v.   et
    Coogan,                    
    ux., et al., 88460-9         
    (Stephens,        
    J. Dissent)             
    Lead opinion at 12-13 (citing Vincent v. DeVries, 
    2013 VT 34
    , 
    193 Vt. 574
    , 
    72 A.3d 886
    , 894-95 (2013); RESTATEMENT (THIRD) OF THE LAW GOVERNING
    LAWYERS § 53 cmt. g (1998)). Rather, they speak to commercial transactions or
    purely pecuniary losses. A personal injury involves much more. As the Court of
    Appeals recognized in Price, emotional distress damages are appropriate when
    negligence occurs in the context of a relationship preexisting the defendant's duty,
    i.e., within a special relationship. Price, 114 Wn. App. at 71.
    There is a significant difference between the relationship of a tortfeasor and
    a bystander and between an attorney and a client. While a negligent driver might
    .
    not foresee that his negligent driving will cause emotional distress to a stranger, an
    attorney handling a personal injury case can foresee that negligent performance
    might cause emotional distress to the client.       Our NIED rule anticipates the
    tortfeasor/bystander scenario, and applies in the particular situation where a
    plaintiff "observ[es] an injured relative at the scene of an accident after its
    occurrence and before there is substantial change in the relative's condition or
    location." Hegel v. McMahon, 
    136 Wn.2d 122
    , 132, 
    960 P.2d 424
     (1998). I do not
    see why the lead opinion chose to analogize this situation to the present case,
    where an attorney, who owes specified fiduciary duties to a client, violates those
    duties and causes both financial and emotional harm to the client.
    A far better analogy is to torts involving special relationships. Consider, for
    example, insurance bad faith, which involves a quasi-fiduciary relationship. "An
    action for bad faith handling of an insurance claim sounds in tort." Safeco Ins. Co.
    -4-
       Schmidt
     v.   et
    Coogan,                    
    ux., et al., 88460-9         
    (Stephens,        
    J. Dissent)              
    of Am. v. Butler, 
    118 Wn.2d 383
    , 389, 
    823 P.2d 499
     (1992). "Claims of insurer
    bad faith 'are analyzed applying the same principles as any other tort: duty, breach
    of that duty, and damages proximately caused by any breach of duty."' Mut. of
    Enumclaw Ins. Co. v. Dan Paulson Constr., Inc., 
    161 Wn.2d 903
    , 916, 169 PJd 1
    (2007) (quoting Smith v. Safeco Ins. Co., 
    150 Wn.2d 478
    , 485, 
    78 P.3d 1274
    (2003)). Emotional distress damages are recognized in this context based on the
    relationship of trust between the insurer and insured. As the Colorado Supreme
    Court explained:
    [I]nsurance contracts are unlike ordinary bilateral contracts. First, the
    motivation for entering into an insurance contract is different. Insureds
    enter into insurance contracts for the financial security obtained by
    protecting themselves from unforeseen calamities and for peace of mind,
    rather than to secure commercial advantage. Second, there is a disparity of
    bargaining power between the insurer and the insured; because the insured
    cannot obtain materially different coverage elsewhere, insurance policies
    are generally not the result of bargaining.
    Goodson v. Am. Standard Ins. Co. of Wis., 
    89 P.3d 409
    , 414 (Colo. 2004) (citations
    omitted); see also Miller v. Kenny, 
    180 Wn. App. 722
    , 802, 
    325 P.3d 278
     (2014)
    (explaining that tort damages for insurance bad faith in Washington include
    emotional distress damages).
    Many of the same characteristics are equally prominent in the attorney client
    relationship. People turn to attorneys to help them recover after calamities occur.
    People hire attorneys for the peace of mind that comes from having the assistance
    of a professional, rather than facing a lawsuit alone. Attorneys inherently have
    more bargaining power than their clients when entering into a contract for service,
    -5-
         v.
    Schmidt      et
    Coogan,                   
    ux., eta!., 88460-9         
    (Stephens,        
    J. Dissent)              
    if for no other reason than such contracts are legal documents; laypeople hire
    attorneys primarily because they need assistance to understand the legal
    consequences of events and documents.
    These considerations appear in this case as well.          Schmidt suffered
    significant injuries from an unexpected slip and fall at a grocery store. Lead
    opinion at 1; Pet'r's Suppl. Br. App. at 12-34. These injuries interfered with her
    relationships and work. Pet'r's Suppl. Br. App. at 12-34. She sought legal counsel
    because she needed professional assistance in order to bring her claims. 
    Id. at 40
    -
    41. Coogan prepared a contingency fee arrangement without any bargaining with
    Schmidt. 
    Id. at 39-40
    . There is no evidence in the record to suggest that Schmidt
    had a realistic chance of finding a substantially different arrangement with another
    attorney. See Goodson, 
    89 P.3d 409
    . And, Schmidt continued relying on Coogan
    because she trusted him. Pet'r's Suppl. Br. App. at 55. Certainly the relationship
    between attorney and client here was no less one of trust than the insurer/insured
    relationship. The lead opinion offers no justification for cutting off the emotional
    distress damages in this true fiduciary relationship when an insured would be
    entitled to pursue such damages against a negligent insurer in a quasi-fiduciary
    relationship.
    In the end, the lead opinion's rule rests on the wrong analogy, that ofNIED
    claims between strangers. It reflects nothing more than a judicial determination
    that emotional distress damages are unforeseeable in this context. The proffered
    rationale for erecting a barrier to recovery is the lead opinion's conclusion that
    -6-
         v.
    Schmidt      et
    Coogan,                   
    ux., eta!., 88460-9         
    (Stephens,        
    J. Dissent)                     
    Schmidt suffered merely a "pecuniary loss" and that the subject matter of her
    personal injury suit "was not particularly sensitive" because "she did not lose her
    freedom and Coogan's actions were not egregious." Lead opinion at 14. Given
    that other classes of fiduciaries and quasi-fiduciaries do not receive the special
    protections that attorneys do under the lead opinion's rule, I find this unsatisfying.
    The special relationship between attorneys and their clients should not shield
    attorneys whose malpractice foreseeably causes emotional distress. Rather, the
    special relationship should allow for greater recovery because of the greater harm
    that a negligent attorney may inflict upon a trusting client. I respectfully dissent.
    -7-
       Schmidt
     v.    et
    Coogan,                    
    ux., et al., 88460-9        J. Dissent)
    (Stephens,            
    '-~42
    ~«{7
    -8-