Arthur C. Banks, Res/cross-app V. City Of Tacoma, App/cross-res. ( 2021 )


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  •                                                          Filed
    Washington State
    Court of Appeals
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    Division Two
    DIVISION II                                       June 2, 2021
    ARTHUR C. BANKS, an individual; TONEY                               No. 52072-9-II
    MONTGOMERY, an individual; and
    WHITNEY BRADY, an individual,
    Respondent/Cross-Appellant,
    v.
    CITY OF TACOMA, a municipal corporation,                     UNPUBLISHED OPINION
    Appellant/Cross-Respondent.
    GLASGOW, A.C.J.—Four Tacoma residents jointly requested records under the Public
    Records Act (PRA), chapter 42.56 RCW, from the City of Tacoma Police Department about its
    use of cell site simulators, which allow the Department, with a court order, to locate a cell phone.
    The requesters then sued the City, alleging its response violated the PRA.
    Both parties filed cross motions for summary judgment. The trial court ruled in favor of
    the plaintiffs, concluding that the City violated the PRA by failing to disclose an unedited billing
    spreadsheet, certain records that had been provided to prior PRA requesters, a warrant application
    template, and citizen review panel meeting minutes. The trial court also partially granted the City’s
    motion for summary judgment, holding that make, model, and pricing information about cell site
    simulators was exempt from disclosure. The trial court awarded penalties due to inadequate
    searches and improper withholding but did not order the City to perform further searches. The trial
    court awarded attorney fees to the plaintiffs.
    On appeal, the City contends that the trial court erred by deciding it violated the PRA. The
    plaintiffs cross appeal, arguing that the trial court erred by determining that make, model, and
    No. 52072-9-II
    pricing information was exempt and not ordering additional searches, including for simulator
    operating manuals. The City appeals the penalty and attorney fees award in favor of the plaintiffs
    and both parties request attorney fees on appeal.
    We reverse the trial court’s ruling in favor of the plaintiffs regarding the billing spreadsheet
    and remand for an evidentiary hearing because deposition and affidavit testimony conflicted about
    the spreadsheet, but we otherwise affirm the PRA violations. We affirm the trial court’s ruling
    allowing redaction of make, model, and pricing information because this information is specific
    intelligence information exempt from disclosure. We also affirm the trial court’s decision not to
    require additional searches but remand for an evidentiary hearing to determine whether the City
    used any operating manual at the time of the request, making it a responsive public record that
    should have been disclosed with appropriate redactions.
    We affirm the trial court’s penalties except for those associated with citizen review panel
    meeting minutes and the billing spreadsheet, which we reverse. We remand for recalculation of
    penalties consistent with our opinion and the resolution of the remaining factual issues identified
    above. We affirm the award of attorney fees to the plaintiffs below and grant attorney fees to the
    plaintiffs on appeal.
    FACTS
    In 2015, Gregory Christopher,1 Arthur C. Banks, Toney Montgomery, and Whitney
    Brady jointly requested records from the Tacoma Police Department about its use of cell site
    simulators under the PRA.
    1
    Gregory Christopher was a requester and a plaintiff. On July 6, 2017, the trial court entered an
    order granting Christopher’s CR 41 motion for voluntary dismissal and amended the caption.
    2
    No. 52072-9-II
    A.      Cell Site Simulators
    Cell site simulators mimic wireless carrier cell towers. See RCW 9.73.260(1)(f). When
    deployed, nearby mobile phones and cellular data devices connect to a cell site simulator, which
    can locate the device based on its signaling information. Id. This type of surveillance technology
    is also commonly referred to as a “Stingray” device although the manufacturer, Harris Corporation,
    makes several different models with different names. See Clerk’s Papers (CP) at 224.
    A cell site simulator is similar to a “pen, trap, and trace” device. CP at 1392; RCW
    9.73.260(1)(d)-(f). Both are used to locate cellular devices, but a cell site simulator may pinpoint
    the location of a cell phone more precisely. Law enforcement cannot use either device without a
    warrant. RCW 9.73.260(2). Under RCW 9.73.260(5), a phone company can be ordered to provide
    certain services and information to law enforcement if presented with a warrant authorizing use of
    a cell site simulator.
    In 2013, the City purchased cell site simulator technology and entered into a nondisclosure
    agreement with the Federal Bureau of Investigation (FBI), requiring the City to consult with the
    FBI before disclosing information about the simulators to the public. Only the officers who worked
    in the special investigations unit (also known as the technical unit) of the Department used or
    operated the City’s cell site simulator.
    B.      Request for Records and Response
    Relevant to this appeal, Christopher, Banks, Montgomery, and Brady requested:
       “1. All records regarding [Tacoma Police Department’s] acquisition, use, or
    lease of Cell Site Simulators.” CP at 16.
        “8. All communications regarding Cell Site Simulators, including . . . between
    Tacoma Police Department and any other local, state, or federal agency or
    person.” CP at 17.
       “10. All applications submitted to . . . courts for warrants, orders, or other
    authorization for use of Cell Site Simulators in criminal investigations, as well
    as any warrants, orders, authorizations, denials of warrants, denials of orders,
    3
    No. 52072-9-II
    denials of authorization, and returns of warrants associated with those
    applications.” CP at 17.
    Michael Smith, a deputy City attorney and legal advisor to the Department, coordinated
    the search for responsive records. The City ultimately provided 560 pages of responsive
    documents. The City generally withheld or redacted records that revealed the make, model, and
    pricing of Harris Corporation cell site simulators, as well as operational details of the City’s device.
    The City claimed this information was exempt from disclosure because it was specific intelligence
    information essential for effective law enforcement. The City later provided some missed
    spreadsheets, but otherwise confirmed it had provided all possible responsive material.
    C.     Procedural History
    In 2016, the requesters filed a complaint alleging that the City violated the PRA by failing
    to disclose all responsive records, failing to provide a complete log or cite valid exemptions for
    withheld records, and improperly redacting and withholding records. The plaintiffs sought all
    responsive records, penalties, attorney fees, and costs, and asked the trial court to order any other
    appropriate equitable relief.
    During discovery, the City provided additional documents relating to its use of cell site
    simulators that it had previously failed to disclose. The plaintiffs also obtained documents from
    non-City sources that related to the City’s use of cell site simulators, some of which the City had
    failed to provide. During depositions, where disputes arose about the adequacy of the City’s search,
    the City performed some additional searches to ensure that all responsive records had been
    provided.
    The City and the plaintiffs then filed cross motions for summary judgment. The plaintiffs
    argued that the City violated the PRA by unlawfully withholding 11 responsive documents that
    4
    No. 52072-9-II
    the plaintiffs later obtained during litigation. Primarily, the plaintiffs alleged that an inadequate
    search caused the failure to disclose these responsive documents in response to the PRA request.
    The plaintiffs included the 11 documents as exhibits to their motion for summary judgment.
    Exhibit 4 was the complete billing log spreadsheet that the City used to track payments to phone
    companies. Exhibits 5-9 were e-mails between the Department and the FBI addressing what the
    City could disclose about its cell site simulator. Exhibit 10 was a blank warrant application
    template that the City used to obtain court orders for the use of cell site simulators. Exhibits 11-13
    were meeting minutes that discussed cell site simulators. Exhibit 15 was an invoice from Harris
    Corporation.
    The plaintiffs further argued that the City misapplied the specific intelligence exemption
    and improperly redacted or withheld make, model, and price information about the simulators and
    an operator’s manual. The plaintiffs also argued that the City violated the PRA by failing to
    adequately search for certain records that the plaintiffs believed should have been disclosed, but
    were not. The plaintiffs sought an order requiring the City to more thoroughly search for these
    additional records.
    The City responded that it had conducted an adequate and reasonable search for all
    responsive records, properly redacted specific intelligence information, and had no duty to provide
    nonexistent records. The City asserted that the later discovery of some additional responsive
    documents did not mean the City’s search violated the PRA.2
    The trial court partially granted the plaintiffs’ motion for summary judgment, concluding
    that the City violated the PRA by failing to disclose exhibits 4-13 and 15. The trial court partially
    granted the City’s motion for summary judgment, ruling that make and model information relating
    2
    Detailed facts relevant to each issue are discussed in the analysis below.
    5
    No. 52072-9-II
    to cell site simulators was exempt and could be redacted. The trial court did not specify whether
    any operator’s manuals were also exempt on this basis. The trial court declined to order additional
    searches. The plaintiffs moved for reconsideration or clarification, arguing again for an order
    requiring additional searches. The trial court denied this request.
    The trial court awarded a total of $182,340 in statutory penalties against the City. The trial
    court discussed the Yousoufian II3 factors used by Washington courts to inform public records
    penalties and found at least five aggravating factors but did not mention mitigating factors. The
    trial court also awarded the plaintiffs $109,885 in attorney fees.
    The City appeals the order granting the plaintiffs’ motion for summary judgment, the
    penalty award, and the attorney fee award in favor of the plaintiffs. The plaintiffs cross appeal the
    order to the extent it granted partial summary judgment to the City on the application of the specific
    intelligence information exemption. The plaintiffs also cross appeal the denial of their motion for
    reconsideration or clarification and ask this court to order the City to search for additional
    responsive records. Both parties request attorney fees and costs on appeal.
    3
    Yousoufian v. Office of Ron Sims, 
    168 Wn.2d 444
    , 
    229 P.3d 735
     (2010) (Yousoufian II).
    6
    No. 52072-9-II
    ANALYSIS4
    I. THE CITY’S APPEAL
    A.     Public Records Act
    The PRA is a “‘strongly worded mandate for broad disclosure of public records.’” Serv.
    Emps. Int’l Union Local 925 v. Univ. of Wash., 
    193 Wn.2d 860
    , 866, 
    447 P.3d 534
     (2019) (SEIU)
    (internal quotation marks omitted) (quoting Yakima County v. Yakima Herald-Republic, 
    170 Wn.2d 775
    , 791, 
    246 P.3d 768
     (2011)). The PRA is “liberally construed and its exemptions
    narrowly construed.” RCW 42.56.030. An agency must disclose responsive records unless it
    proves a specific exemption in the PRA or another statute applies. RCW 42.56.070(1); Fisher
    Broad.-Seattle TV LLC v. City of Seattle, 
    180 Wn.2d 515
    , 521-22, 
    326 P.3d 688
     (2014). But an
    agency does not have to create or disclose records that do not already exist. West v. City of Tacoma,
    12 Wn. App. 2d 45, 79, 
    456 P.3d 894
     (2020).
    The PRA requires adequate searches for responsive records. Neigh. All. of Spokane County
    v. Spokane County, 
    172 Wn.2d 702
    , 721, 
    261 P.3d 119
     (2011). An inadequate search is treated as
    a PRA violation. 
    Id.
    A trial court reviews agency actions under the PRA de novo and “may conduct a [PRA]
    hearing based solely on affidavits.” RCW 42.56.550(3). If a requester alleges that an agency
    wrongfully denied its request, “The burden of proof shall be on the agency to establish that refusal
    4
    As an initial matter, we note that neither party included assignments of error in its opening brief.
    The plaintiffs assert assignments of error are unnecessary for their cross appeal in this case because
    the issues are subject to de novo review. They are wrong. RAP 10.3(a)(4) requires assignments of
    error with no exceptions. We address issues not raised in assignments of error only “when the
    nature of the challenge is perfectly clear.” State v. Slanaker, 
    58 Wn. App. 161
    , 166, 
    791 P.2d 575
    (1990).
    7
    No. 52072-9-II
    . . . is in accordance with a statute that exempts or prohibits disclosure in whole or in part of specific
    information or records.” RCW 42.56.550(1).
    We review de novo “both the agency action and the court opinions below.” Fisher, 180
    Wn.2d at 522; see also RCW 42.56.550(3). And if “the record on appeal consists solely of
    declarations or other documentary evidence, we stand in the same position as the trial court” and
    do not make credibility determinations. SEIU, 193 Wn.2d at 866. We review penalty assessments
    and attorney fees awarded under the PRA for abuse of discretion. Hoffman v. Kittitas County, 
    194 Wn.2d 217
    , 228, 
    449 P.3d 277
     (2019); Cedar Grove Composting, Inc. v. City of Marysville, 
    188 Wn. App. 695
    , 729, 
    354 P.3d 249
     (2015).
    B.      Summary Judgment Burden and Standard of Review
    Ordinary summary judgment burdens and standards apply in PRA cases. Bldg. Indus. Ass’n
    of Wash. v. McCarthy, 
    152 Wn. App. 720
    , 735-36, 
    218 P.3d 196
     (2009). We apply the same
    standard as the trial court. Neigh. All., 
    172 Wn.2d at 715
    . Summary judgment is appropriate if
    “there is no genuine issue as to any material fact and . . . the moving party is entitled to a judgment
    as a matter of law.” CR 56(c). We review all evidence and reasonable inferences in the light most
    favorable to the nonmoving party and consider only the evidence that was brought to the trial
    court’s attention. West, 12 Wn. App. 2d at 69-70; RAP 9.12. We review the trial court’s
    conclusions of law de novo and may affirm on any basis supported by the record. Bavand v.
    OneWest Bank, FSB, 
    196 Wn. App. 813
    , 825, 
    385 P.3d 233
     (2016); RAP 2.5(a).
    On summary judgment, “the moving party bears the initial burden of showing the absence
    of a genuine issue of material fact.” Block v. City of Gold Bar, 
    189 Wn. App. 262
    , 269, 
    355 P.3d 266
     (2015). If the moving party meets its initial burden, “the inquiry shifts to the nonmoving
    party,” who must “make a showing sufficient to establish the existence of a genuine issue of
    8
    No. 52072-9-II
    material fact” in order to defeat summary judgment. 
    Id.
     A material fact is one “upon which the
    outcome of the action depends.” McCarthy, 152 Wn. App. at 735.
    Under CR 56(e), the nonmoving party “may not rest upon the mere allegations or denials
    of a pleading, but a response, by affidavits or as otherwise provided in this rule, must set forth
    specific facts showing that there is a genuine issue” that must be resolved at a hearing. See also
    Block, 189 Wn. App. at 269. “[T]o avoid summary judgment,” the nonmoving party must “present
    the court with ‘facts . . . not just mere speculation, not wishes, not thoughts, but facts that would
    be admissible at trial.’” McCarthy, 152 Wn. App. at 736 (alteration in original) (quoting transcript).
    C.     Trial Court’s Conclusions About PRA Violations
    “[T]he mere fact that a record is eventually found does not itself establish the inadequacy
    of an agency’s search.” West, 12 Wn. App. 2d at 79. And the failure to locate and disclose a record
    is not a per se violation of the PRA. See Block, 189 Wn. App. at 278. The touchstone is instead the
    adequacy of the agency’s search. Id.
    The adequacy of a search depends on the specific facts of the case. Id. The search must be
    “reasonably calculated to uncover all relevant documents.” Neigh. All., 
    172 Wn.2d at 720
    . An
    agency must search more than one place “if there are additional sources for the information
    requested.” 
    Id.
     Even so, it need not “search every possible place a record may conceivably be
    stored, but only those places where it is reasonably likely to be found.” 
    Id.
     Courts consider “the
    scope of the agency’s search as a whole and whether that search was reasonable, not whether the
    requester has presented alternatives that [they] believe[] would have more accurately produced the
    records [they] requested.” West, 12 Wn. App. 2d at 79. “[A]gencies are required to make more
    than a perfunctory search and to follow obvious leads as they are uncovered.” Neigh. All., 
    172 Wn.2d at 720
    .
    9
    No. 52072-9-II
    On summary judgment, an agency must show the search was adequate beyond material
    doubt. Id at 721. “[T]he agency may rely on reasonably detailed, nonconclusory affidavits
    submitted in good faith[,] . . . [which] should include the search terms[,] . . . the type of search
    performed, and . . . establish that all places likely to contain responsive materials were searched.”
    Id.
    1.      The City’s search for responsive records, generally
    Smith distributed a copy of the plaintiffs’ request to all members of the Department’s
    technical unit and people in their chain of command, including deputy chiefs, and Smith discussed
    the request with them. Smith and the technical unit members searched their computers and e-mail
    accounts. Smith was confident the team would thoroughly search their e-mails and hard drives
    because they had processed similar requests before, were familiar with what responsive records
    existed, and knew how the records were retained.
    Smith also contacted other City departments that he thought might have responsive records,
    including the finance department, internal affairs, the training unit, and possibly the city manager’s
    office. Smith testified in a deposition that he typically followed up with people gathering records
    to “close the loop” and ensure that all responsive records were being provided. CP at 576. Our
    record does not contain a contemporaneous written log or description of the people and
    departments Smith contacted about the plaintiffs’ request, nor does our record contain a
    contemporaneous list of the places searched or the search terms used. Smith explained that he was
    describing the steps he took in response to this request from memory.
    2.      Billing spreadsheet (ex. 4)
    Facts: Phone companies charged the City every time it used a pen, trap, and trace device
    or cell site simulator, so the police department kept one billing spreadsheet to track their use of
    10
    No. 52072-9-II
    both devices. Because the plaintiffs only requested records regarding the use of cell site simulators,
    not pen, trap, and trace devices, Smith and the plaintiffs’ attorney agreed that the City would
    provide an edited spreadsheet containing only entries relating to the use of a cell site simulator
    during 2015. The City then provided the agreed-upon document, which Smith believed contained
    only entries relating to the cell site simulator.
    During discovery, the plaintiffs received the complete, unedited billing spreadsheet (Ex. 4)
    from the City. In a deposition, Detective Terry Krause said that the complete billing spreadsheet
    included instances where a pen, trap, and trace instrument was used as a well as instances where a
    cell site simulator was used. But he explained, “[W]here we deployed the equipment, it would say
    ‘capture’” in a field on the spreadsheet. CP at 854.
    J. Shipp,5 on the other hand, testified in his deposition that nothing in the spreadsheet
    consistently indicated whether a cell site simulator, rather than a pen, trap, and trace device, was
    used. And J. Shipp said that when he added entries to the spreadsheet, he put his name in the
    “‘Driver’” column to indicate that a cell site simulator was used, but he did not know if other
    detectives did the same. CP at 302.
    Citing Krause’s deposition testimony, the plaintiffs argued on summary judgment that the
    edited spreadsheet was not fully responsive because it contained only 3 entries while the complete
    spreadsheet contained 11 entries with the phrase “capture” or “attempt capture.” CP at 668-70,
    1260.
    The trial court concluded that the City’s failure to provide the complete spreadsheet
    violated the PRA. The trial court appeared to focus on the City’s failure to disclose the full
    5
    There are two witnesses with the same last name of Shipp, Jeffrey Shipp (a former employee of
    the Department) and Christopher Shipp (a detective with the Department). These witnesses are
    referred to as J. Shipp and C. Shipp.
    11
    No. 52072-9-II
    spreadsheet without claiming an exemption justifying withholding, but the parties agree on appeal
    that the real issue was whether the City complied with the agreement between the parties to provide
    an edited spreadsheet that reflected all instances where the cell site simulator was used.
    After the hearing on summary judgment but before the penalty hearing, the City submitted
    a clarifying affidavit from C. Shipp in which he addressed whether “the word ‘capture’ on the
    billing spreadsheet indicate[d] that the cell site simulator was used.” CP at 1469. C. Shipp clarified,
    “It is possible that in some instances that is what the word indicates,” but “the word capture also
    means that the cellular device was located by the information provided by the phone company
    without the use of the cell site simulator.” Id. C. Shipp stated, “The word ‘capture’ can also mean
    officers successfully located a suspect by other means.” Id.
    Analysis: The City contends the trial court erred by deciding that it violated the PRA when
    it disclosed the billing spreadsheet. We conclude that a genuine issue of material fact exists as to
    whether the spreadsheet that the City disclosed complied with the parties’ agreement, and an
    evidentiary hearing on this issue is required on remand.
    Viewing the evidence in the light most favorable to the nonmoving party, the City provided
    testimony that the edited spreadsheet it provided contained all of the cell site simulator uses during
    the relevant time period. C. Shipp’s affidavit provided evidence that, contrary to what Krause
    described, the word “capture” did not necessarily correspond to the use of a cell site simulator.
    There is an issue of fact about whether the edited spreadsheet contained all responsive information
    because the City offered nonspeculative, admissible testimony from C. Shipp supporting its
    argument. McCarthy, 152 Wn. App. at 736.
    We reverse the trial court’s conclusion that the City violated the PRA with regard to the
    edited billing spreadsheet and remand for an evidentiary hearing to resolve whether the edited
    12
    No. 52072-9-II
    spreadsheet was fully responsive and compliant with the parties’ agreement. We recognize that it
    is rare for a public records action to require an evidentiary hearing with testimony, but because the
    detectives’ statements appear to conflict, this is the rare case where an evidentiary hearing with
    testimony is warranted.
    3.      E-mails and invoice (exhibits 5-9 and 15)
    Facts: Regarding the records provided to prior PRA requesters (exhibits 5-9 and 15), Smith
    testified that he looked for responsive records in a folder where he typically placed e-mails relating
    to prior PRA requests for cell site simulator records, but he stated that he might not have placed
    all relevant e-mails in the folder. Smith did not look for responsive materials among copies of prior
    PRA responses. The City gave exhibits 5-9 and 15 to the plaintiffs during discovery months later
    when the plaintiffs asked for records provided to past PRA requests about cell site simulators.6
    Analysis: The City argues that the trial court erred by ruling that it violated the PRA by
    failing to disclose these five sets of e-mails and one invoice. We disagree.
    In Fisher, a journalist submitted a PRA request for a list of dash camera videos tagged by
    the police department for retention. 180 Wn.2d at 519. The city denied the journalist’s request,
    explaining that it would be technologically infeasible and prohibitively expensive to search the
    computer system for the requested list. Id. at 519-20. However, a different journalist then
    submitted a nearly identical PRA request, and the city provided that requester with a list of dash
    camera videos that would have been responsive to the first journalist’s request. Id. at 520, 524.
    The court held that the city’s response to the second journalist’s request was “uncontroverted
    6
    The City’s attorney stated in an affidavit that one invoice was also “inadvertently omitted from
    [the City’s] initial production to the plaintiffs but which the City subsequently produced in
    discovery.” CP at 483.
    13
    No. 52072-9-II
    evidence . . . that a partial response could have been produced at the time of the original denial,”
    and the city violated the PRA. Id. at 524.
    Here, the City’s response to discovery similarly shows that these documents could have
    been disclosed in response to the PRA request. The City does not dispute on appeal that these e-
    mails or invoices were responsive to the plaintiffs’ request and acknowledges that the e-mails still
    existed in the Department’s computer system.7 While the City is correct that an agency need not
    “search every possible place a record may conceivably be stored,” it does have to search those
    places where responsive records are “reasonably likely to be found” and the search must be
    “reasonably calculated to uncover all relevant documents.” Neigh. All., 
    172 Wn.2d at 720
    (emphasis omitted). Smith explained that he knew where to look for records because the City had
    received and responded to dozens of prior requests for the same or similar records. The files in
    which the City stored responses to past PRA requests about cell site simulators were an obvious
    place to look for responsive records.
    The City claims it would be an unreasonable “months-long task” to search previous PRA
    responses for documents responsive to each new request on the same subject. Reply Br. of
    Appellant at 24. But inconvenience is no excuse: “free and open examination of public records is
    in the public interest, even though such examination may cause inconvenience . . . to public
    officials or others.” RCW 42.56.550(3). And the City produced prior PRA responses to similar
    requests in discovery. This belies the City’s assertion that these records were so burdensome to
    locate that the task could not conceivably be done.
    7
    Accordingly, the City’s contention that it had no obligation under the PRA to provide a record
    that did not exist at the time of the PRA request is misplaced.
    14
    No. 52072-9-II
    Moreover, there are ways for an agency to ensure a PRA-compliant response, even where
    locating responsive documents is difficult. The City could have tracked prior requests in a
    searchable spreadsheet containing the language of each request, and requests and responses could
    have been assigned unique tracking numbers. This would allow prior requests to be easily searched
    and prior responses easily located.
    Upon realizing that plaintiffs’ PRA request was similar to a prior request, the City could
    have contacted the plaintiffs, explained that the City had similar but not completely coextensive
    prior responses, and clarified whether the plaintiffs wanted copies of the prior responses right away
    even if they were overinclusive. This would not have relieved the City of the obligation to update
    their search for responsive documents, see RCW 42.56.520(1)(d), but it could have eased the
    burden of carefully reviewing prior responses to remove nonresponsive records. And if the
    plaintiffs declined copies of prior responses, the City could have confirmed this clarification in
    writing. 
    Id.
    Finally, the City could have provided a time estimate for gathering and producing records
    from its collection of responses to prior requests. RCW 42.56.520(1)(c). Where locating and
    reviewing records is difficult, an agency can commit to working on the request for a reasonable
    amount of time per week, for example, to avoid negatively impacting other requesters. See
    Cortland v. Lewis County, 14 Wn. App. 2d 249, 258, 
    473 P.3d 272
     (2020), review denied, 
    196 Wn.2d 1039
     (2021). An agency can disclose responsive records in installments until the response
    is complete. 
    Id.
     Sometimes this process takes months, or even years. But simply concluding that
    locating and disclosing requested records would be too hard or too time-consuming is not adequate
    under the PRA.
    15
    No. 52072-9-II
    We affirm that the City violated the PRA by failing to disclose exhibits 5-9 and 15 in
    response to the plaintiffs’ PRA request.
    4.      Blank warrant application template (exhibit 10)
    Facts: The City did not provide a blank warrant application template (exhibit 10) to the
    plaintiffs because it thought the template was not responsive to the plaintiffs’ request. This
    template was a customizable document that technical unit officers used whenever they sought a
    warrant from the superior court authorizing the use of a cell site simulator. The warrant application
    portion included predrafted sections describing how cell site simulators worked, a description of
    what information could be gathered by a cell site simulator, and prompts for inserting a probable
    cause statement and other statutorily required information. The document also explained when the
    police department might need to use a cell site simulator rather than a pen, trap, and trace device.
    Krause stated in a deposition that the template for the warrant application “just incorporates
    that language [of the statute] so that they don’t have to rewrite. . . . But . . . there’s nothing in the
    blank other than the RCW.” CP at 1497. Similarly, the City’s attorney, Margaret Elofson, said the
    template was a “blank form” that was not responsive to the plaintiffs’ request because the City did
    not provide blank forms or templates to requesters unless the request specifically asked for blank
    documents. CP at 1479.
    Analysis: The City argues that the trial court erred in concluding it violated the PRA by not
    providing the blank warrant template because the blank template was not responsive to the
    plaintiffs’ request for materials relating to the Department’s use of cell site simulators. We
    disagree.
    The template shows what the City must do to obtain a warrant to use a cell site simulator,
    which is a step necessary for the City’s use of a cell site simulator. Although it does not appear
    16
    No. 52072-9-II
    that the City was trying to hide the warrant template, the City interpreted the plaintiffs’ request
    more narrowly than its actual wording and failed to recognize that the blank warrant template fit
    within the plain language of the request.
    Even if the City had a general policy of not providing blank templates to requesters unless
    specifically requested, the City nonetheless violated the PRA, which requires broad disclosure,
    because the template was responsive under the plain language of the request. SEIU, 193 Wn.2d at
    866. And if the City was not sure the template was being requested, it could have complied with
    the PRA simply by asking the requesters for clarification. RCW 42.56.520(1)(d).
    The City also argues that the plaintiffs’ use of the phrase “‘all records regarding [the police
    department]’s use . . . of Cell Site Simulators’” was overbroad and not allowed under the PRA
    because the language did not specifically “identify the records sought.” Br. of Appellant at 17
    (bold face omitted). But this argument is misplaced because “a request for all records regarding a
    particular topic . . . shall not be considered a request for all of an agency’s records” and thus is not
    overbroad under the statute. RCW 42.56.080(1) (emphasis added).
    We affirm that the City violated the PRA by withholding exhibit 10.
    5.      Citizen review panel meeting minutes (exhibits 11-13)
    Facts: The city manager’s office, a City department separate from the police department,
    administered a citizen review panel that focused on community oversight of policing in Tacoma.
    During 2015, members of the Department presented about the use of the cell site simulator at two
    meetings, and the panel discussed simulators at a third. These presentations and discussions were
    recorded in meeting minutes, which were posted on the City’s website accessible to the public.
    The City did not disclose these minutes, but the plaintiffs acquired them from an outside source.
    17
    No. 52072-9-II
    Smith asked several City departments outside the police department to look for responsive
    records, which he testified was common practice. Smith did not recall if he contacted the city
    manager’s office in this particular case because he was “no longer able to distinguish the various
    requests clearly in [his] memory.” CP at 1116. But Smith was clear that he had contacted the city
    manager for other PRA requests.
    Analysis: The City argues that the trial court erred by deciding that it violated the PRA
    when it did not disclose the meeting minutes because it was not reasonably likely that the city
    manager’s office would have responsive records. We disagree.
    The City acknowledges that the meeting minutes were responsive to the plaintiffs’ request.
    Smith obtained responsive records from the city manager’s office for prior PRA requests about
    cell site simulators and there was no evidence he specifically ruled out the city manager’s office
    in this case. The city manager’s office housed the citizen review panel, which reviews police
    department actions. A reasonably calculated search would have included the city manager’s office
    given that the request incorporated a topic addressed by the citizen review panel. The City has not
    established that its failure to search the city manager’s office was reasonable, even though this was
    likely an oversight. Neigh. All., 
    172 Wn.2d at 720-21
    .
    To the extent the City suggests it did not violate the PRA because the meeting minutes
    were available on the City’s website, this may be relevant to severity of the appropriate penalty,
    but it does not prohibit a conclusion that the City violated the PRA. Under RCW 42.56.520(1)(b),
    an agency may comply with a PRA request by “[p]roviding an internet address and link on the
    agency’s web site to the specific records requested,” but there is no evidence the City did so.
    We affirm that the City violated the PRA by failing to disclose exhibits 11-13.
    18
    No. 52072-9-II
    In sum, we reverse the trial court’s conclusion that the City violated the PRA by providing
    the edited version of the billing spreadsheet and remand for an evidentiary hearing to resolve
    apparent conflicts in the detectives’ testimony regarding this spreadsheet. We affirm all of the trial
    court’s other conclusions regarding PRA violations.
    II. PLAINTIFFS’ CROSS APPEAL
    A.      Specific Intelligence Information Exemption and Redactions
    Facts: The City redacted from invoices and other responsive records the make, model, and
    price of its cell site simulator components under the specific intelligence information exemption.
    The United States Department of Justice submitted a statement of interest and provided an affidavit
    from FBI Supervisory Special Agent Russell Hansen. The statement of interest explained the FBI’s
    position that disclosure of make and model information about cell site simulators could threaten
    national security. Hansen’s affidavit discussed the national security importance of cell site
    simulators. Hansen emphasized that disclosing even seemingly “innocuous” information about the
    simulators could give “adversaries . . . information about the capabilities, limitations, and
    circumstances of the equipment’s use,” from which they could “accumulate information and draw
    conclusions about the use and technical capabilities of the technology” and “take countermeasures
    designed to thwart the use of the technology.” CP at 501-02. The Department of Justice also
    explained in a letter to the City that “technical information” about the City’s cell site simulator is
    considered homeland security information and its disclosure is prohibited under federal law. CP at
    675.8
    8
    The PRA also permits withholding or redaction of information that cannot be disclosed under
    another statute prohibiting disclosure, including federal statutes. RCW 42.56.070(1). This is an
    independent basis for withholding component make, model, and pricing information.
    19
    No. 52072-9-II
    The City also submitted an affidavit from FBI Supervisory Special Agent Benjamin R.
    Inman. Inman said that criminals could use information about the specific makes and models of
    cell site simulators in concert with other publicly available information about cell site simulators
    “to exploit any weaknesses of the particular make and model, to purchase or build counteracting
    equipment, or to utilize a different type of cellphone or device that is not vulnerable to the specific
    [cell site simulator] equipment.” CP at 1139 (emphasis added).
    Analysis: The plaintiffs contend that the trial court erred by granting the City’s motion for
    summary judgment to the extent it approved redaction of the make, model, and pricing of cell site
    simulators. We disagree.
    Under RCW 42.56.240(1), an agency is not required to disclose “[s]pecific intelligence
    information . . . compiled by investigative, law enforcement, and penology agencies . . . the
    nondisclosure of which is essential to effective law enforcement or for the protection of any
    person’s right to privacy.” The purpose of this exemption is to “protect the integrity of law
    enforcement investigations.” West, 12 Wn. App. 2d at 70-71.
    The PRA does not define the term “specific intelligence information,” but Washington
    courts have held that the word “‘specific’” refers to “‘disclos[ing] particular methods or procedures
    for gathering or evaluating intelligence information.’” Id. at 71 (quoting Haines-Marchel v. Dep’t
    of Corr., 
    183 Wn. App. 655
    , 669, 
    334 P.3d 99
     (2014)).
    Washington courts have held that footage from prison video surveillance systems, for
    example, was specific intelligence information because it “would allow prisoners to exploit
    weaknesses in [the] surveillance system.” Gronquist v. Dep’t of Corr., 
    177 Wn. App. 389
    , 400,
    
    313 P.3d 416
     (2013); Fischer v. Dep’t of Corr., 
    160 Wn. App. 722
    , 727-28, 
    254 P.3d 824
     (2011).
    By contrast, footage from university campus security cameras did not qualify for an exemption
    20
    No. 52072-9-II
    under RCW 42.56.240(1) in part because a university campus is a very different setting than a
    prison, reducing the chances that releasing footage would hinder essential law enforcement
    activity. See Jane Does 1-15 v. King County, 
    192 Wn. App. 10
    , 28, 
    366 P.3d 936
     (2015).
    In West, which involved a similar PRA request for information about Tacoma’s cell site
    simulators, we held that the city failed to establish that make, model, and pricing information about
    the city’s cell site simulators constituted specific intelligence information subject to a PRA
    exemption. 12 Wn. App. 2d at 73. The West court emphasized that neither the city’s evidence nor
    the FBI affidavit in support of the federal government’s statement of interest explained how certain
    cell site simulator “technology makes or models might differ from others and why knowledge of
    these distinctions would be dangerous in the hands of criminals.” Id. at 75.
    Here, Inman specifically stated that criminals could combine information about the makes
    and models of Tacoma equipment with publicly available information about the capabilities of
    various cell site simulators to thwart their effectiveness and evade law enforcement detection. He
    explained that this information could be used to evade or counteract the cell site simulator.
    The plaintiffs’ own expert report demonstrates that pricing information must be withheld
    because it can be used to determine what cell site simulator components the City has purchased.
    The plaintiffs’ experts used component pricing information to glean what upgrade the Department
    had purchased and attached this pricing information as an exhibit to their report. In addition, the
    plaintiffs’ experts were able to obtain at least one manual, which they used to draw inferences
    about the City’s devices, showing that non-law enforcement parties can obtain such things. This
    evidence supports redaction of pricing information as well as makes and models from invoices and
    other documents.
    21
    No. 52072-9-II
    We depart from West based on differences in our record and affirm the trial court’s ruling
    in favor of the City with regard to redaction of make, model, and pricing information about cell
    site simulators.
    B.     The Trial Court’s Refusal to Order Additional Searches
    In their cross appeal, the plaintiffs contend that the trial court erred by declining to order
    the City to conduct additional searches.
    1.      Data allegedly stored on the simulator and associated laptop
    Facts: The plaintiffs retained two experts, a computer science doctoral student and a former
    University of Washington computer science researcher, who submitted a report about the data
    collecting capacity of the City’s cell site simulator. Although they did not examine the City’s
    simulator, the experts opined that the City’s device collected, processed, and stored in the
    associated laptop “identifiable metadata from target and bystander cellular devices,” possibly
    “without the knowledge of the operator.” CP at 885. The experts described software that they
    believed was necessary to view or export data from the simulator. The experts also noted that their
    “opinions [could not] be established with certainty without inspecting the cell-site simulator radio
    devices and the computers running the software that controls them.” CP at 888.
    Krause, on the other hand, stated in his deposition that neither the City’s cell site simulator
    nor the associated laptop stores data or metadata. Krause reiterated this position in a later
    declaration, stating, “I am aware that the plaintiffs in this lawsuit allege that the City has retained
    data on its computers associated with the cell site simulator. That is incorrect.” CP at 1393. Krause
    explained that he had since “searched the cell site simulator laptop for any retained data and there
    is none.” CP at 1393-94. Similarly, FBI agent Hanson stated that cell site simulators do not collect
    and retain data.
    22
    No. 52072-9-II
    Analysis: The plaintiffs ask this court to order the City to search again for stored data. We
    decline.
    The plaintiffs rely on their expert report. But the experts did not examine the City’s cell
    site simulators and instead inferred that the City’s simulators must have collected and stored data
    in some form. Krause’s deposition testimony and Hansen’s affidavit rebut the plaintiffs’
    contentions. Krause searched the cell site simulator and laptop for responsive records and found
    nothing, which he explained in detail in his affidavit. Because the plaintiffs’ experts have not
    actually examined the City’s devices, they acknowledged that they could not “establish with
    certainty” whether the City’s cell site simulators actually collected and stored data. CP at 888. And
    there is no evidence in the expert report or elsewhere in the record that the City’s cell site simulator
    runs on the same type of software described in the expert’s report. The City has thus met its burden
    by providing reasonably detailed, nonconclusory, good faith affidavits establishing that the City
    searched for stored data on the simulator and laptop and found none. See Neigh. All., 
    172 Wn.2d at 720-21
    .
    Even if stored data existed, the plaintiffs also have not offered any nonspeculative evidence
    that it would be an “identifiable record” under RCW 42.56.080(1). “The PRA does not . . . require
    agencies to ‘create or produce a record that is nonexistent.’” Fisher, 180 Wn.2d at 522 (internal
    quotation marks omitted) (quoting Gendler v. Batiste, 
    174 Wn.2d 244
    , 252, 
    274 P.3d 346
     (2012)).
    The PRA defines “public record” broadly and requires disclosure of “existing data compilations
    from which information may be obtained” “regardless of physical form or characteristics.” RCW
    42.56.010(3)-(4). But “mining data” and “creating a new document . . . is more than the PRA
    requires.” Fisher, 180 Wn.2d at 523. The City was not obligated under the PRA to create a record
    23
    No. 52072-9-II
    by obtaining new software or mining data from the simulator or laptop to create a new document.
    RCW 42.56.010(3)-(4); see also Fisher, 180 Wn.2d at 523-24.
    We reject the plaintiffs’ argument that the City failed to adequately search and disclose
    records about stored data. The plaintiffs are not entitled to an order requiring additional searches
    on the basis of this claim.
    2.      Additional warrant and related e-mail records
    Facts: Upon receiving authorization from the superior court to use a cell site simulator,
    officers in the technical unit would send the warrant to the phone company. C. Shipp, Smith, and
    Krause testified that warrants were scanned and sent directly from the police department’s copy
    machines, leaving no record of the warrant or e-mail on the machine or Department computers.
    The City also provided a manual for City copy machines establishing that for data security reasons,
    the machines were programed to overwrite any records transmitted by the machine.9
    Technical unit officers sometimes received warrant applications for the use of cell site
    simulators from law enforcement officers in other jurisdictions, but Smith and Krause testified that
    the City did not retain any copies of these documents. C. Shipp also noted that the Department
    disclosed the use of cell site simulators to prosecutors and those communications might happen
    “either verbally or by e[-]mail,” but said he personally could only recall talking to a prosecutor
    about a cell site simulator over the phone. CP at 808.
    Analysis: The plaintiffs argue that the City failed to adequately search for e-mails related
    to cell site simulator warrants that officers may have sent to telecommunications companies, e-
    9
    Although the plaintiffs also suggest that the police department would e-mail telecommunications
    companies for additional information about operating the cell site simulator, C. Shipp testified that
    he would generally call the company or verbally communicate with his supervisors who would
    pursue the issue.
    24
    No. 52072-9-II
    mails to prosecutors about cell site simulators, and related warrant applications delivered to the
    Department by law enforcement in other jurisdictions. We disagree.
    The City presented uncontroverted evidence that materials associated with an application
    for a warrant to use a cell site simulator were filed under seal at the superior court and the City did
    not retain copies. The City also did not retain warrant applications from other jurisdictions and
    only speculated about e-mails to prosecutors containing references to cell site simulators. The
    technical unit detectives searched their own e-mail accounts for responsive records and there is no
    evidence in the record that others had e-mails related to cell site simulator warrants. And under the
    PRA, the City had no obligation to disclose nonexistent records and only had to perform searches
    that were “reasonably calculated” to unearth responsive records. Neigh. All., 
    172 Wn.2d at 720
    ;
    Gendler, 
    174 Wn.2d at 252
    . In light of the City’s evidence, the plaintiffs are not entitled to
    additional searches based on these claims.
    3.      Records held by South Sound 911
    Facts: South Sound 911 was an entity contracted to provide record-keeping services for
    the police department. South Sound 911 held the City’s investigative files, which were then
    accessed directly by police department staff. Smith sometimes directed requesters to seek records
    from South Sound 911, but he did not think South Sound 911 could have had responsive documents
    in this case because investigative files did not contain warrant applications for cell site simulators.
    Analysis: The plaintiffs contend that the City’s search was inadequate because it failed to
    search South Sound 911 for responsive records. We disagree.
    The plaintiffs did not offer specific evidence that South Sound 911 housed responsive
    records, or that the City should have considered it a reasonably likely location for responsive
    25
    No. 52072-9-II
    records. The plaintiffs, rather, speculate that some of South Sound 911’s investigative files might
    contain references to cell site simulators.
    The City, however, provided specific evidence in the form of Smith’s deposition testimony
    establishing it was not reasonable to look for responsive records at South Sound 911 because
    investigative files did not contain information about the use of cell site simulators. Because the
    City did not have to disclose nonexistent records or search a location not reasonably likely to have
    responsive records, its failure to search South Sound 911 was not an inadequate search. The
    plaintiffs are not entitled to relief on the basis of this claim. Neigh. All., 
    172 Wn.2d at 720
    ; Gendler,
    
    174 Wn.2d at 252
    .10
    In sum, we affirm the trial court’s decision not to order additional searches for stored data,
    additional warrant and e-mail records, or South Sound 911 records.
    C.      Operator’s Manual
    Facts: The City originally listed “[o]perator’s manuals for cell sit[e] simulators” in its
    privilege log as withheld records. CP at 23. Later, Krause testified that the Department received
    hard copy manuals with the original equipment, but destroyed or sent them back to the
    10
    The City suggested below that South Sound 911 was an independent agency and the City had
    no duty to ask South Sound 911 to search for responsive records on the plaintiffs’ behalf, but it
    does not raise this argument on appeal. The City’s position that it can simply refer requesters to
    South Sound 911 was risky given that the City used South Sound 911’s database on a daily basis.
    Nissen v. Pierce County, 
    183 Wn.2d 863
    , 881-83, 
    357 P.3d 45
     (2015) (records “used” by an agency
    employee must be gathered and disclosed if they are responsive to a public records request, even
    if the device storing the record is not owned by the agency). In contrast, Washington courts have
    held that where responsive materials are stored by another entity but the agency does not actively
    use the records held by the other entity, the agency does not need to look outside its own materials.
    See Limstrom v. Ladenburg, 
    136 Wn.2d 595
    , 604 n.3, 
    963 P.2d 869
     (1998) (lead opinion) (The
    PRA “does not require, and we do not interpret it to require, an agency to go outside its own records
    and resources to try to identify or locate the record requested.”), and Koenig v. Pierce County, 
    151 Wn. App. 221
    , 232-33, 
    211 P.3d 423
     (2009) (prosecutor’s office had no duty to inquire if other
    county departments held responsive records to PRA request).
    26
    No. 52072-9-II
    manufacturer before the plaintiffs’ PRA request was received. J. Shipp also recalled that the
    original physical manuals were destroyed, but said that the police department received an
    electronic copy of an updated manual with a software upgrade around the same time, possibly in
    2011. J. Shipp said officers accessed the electronic manual from the laptop associated with the
    simulator and described the electronic manual as “[p]art of the equipment.” CP at 1085.
    Analysis: The plaintiffs argue the City improperly withheld operator’s manuals for the cell
    site simulators and ask this court to order the City to search the laptop associated with the simulator
    and disclose a redacted copy. The City responds that it did not have any operating manuals in any
    form at the time of the plaintiffs’ request and the reference to a manual in the privilege log was a
    scrivener’s error. We remand for an evidentiary hearing to determine the existence of any operating
    manuals.
    “[W]hether an entity must disclose a public record” depends on “whether the record
    requested is ‘prepared, owned, used, or retained’ by that entity, not simply whether that entity
    possesses the record at the time of the request.” Associated Press v. Wash. State Legislature, 
    194 Wn.2d 915
    , 930, 
    454 P.3d 93
     (2019) (quoting RCW 42.56.010(3)). Accordingly, even if officers
    only accessed the manual through the laptop, as suggested by J. Shipp, the manual might still be
    an identifiable public record that must be disclosed in a redacted form if City employees used the
    manual. See id.; see also RCW 42.56.080(1); Nissen, 
    183 Wn.2d at 881-83
    .
    The plaintiffs rebutted the City’s motion for summary judgment because J. Shipp’s
    deposition testimony created a genuine issue of material fact with regard to whether City
    employees used an electronic version of an operating manual that could be disclosed. CR 56(e);
    Block, 189 Wn. App. at 269. J. Shipp’s testimony provides admissible, nonspeculative evidence
    supporting the plaintiffs’ contention that an electronic copy of the operating manual could be
    27
    No. 52072-9-II
    accessed through the laptop. There is also an issue of fact about whether officers otherwise used
    an operating manual, which could trigger a duty to disclose under the PRA regardless of where the
    manual is housed. See Associated Press, 194 Wn.2d at 930.
    If City employees used an electronic version of an operating manual at the time the public
    records request was submitted, then a redacted version of the manual must be provided. In light of
    the specific intelligence information exemption discussed above, redactions would likely be
    extensive. Nevertheless, unless the City can show that no part of the manual is disclosable, the
    plaintiffs would be entitled to a redacted copy.
    We remand for an evidentiary hearing to determine if the City possessed or used any cell
    site simulator operating manuals at the time of the plaintiffs’ request and whether the City violated
    the PRA by failing to provide any responsive manuals in redacted form.
    III. PENALTIES
    The trial court imposed penalties for the City’s PRA violations by grouping the 11 records
    into 5 categories and entering separate per day penalties ranging from $50 to $80 for each category.
    For the 2 categories comprised of more than 1 record, the trial court multiplied the per day penalty
    by the number of records. The trial court grouped the 4 e-mails and 1 invoice (exhibits 6-9 and 15)
    into one category and imposed a $50 per day penalty, multiplied by 192 days and 5 records, for a
    penalty of $48,000. Similarly, for the category containing 3 sets of citizen review panel meeting
    minutes (exhibits 11-13), the trial court imposed a daily penalty of $80, multiplied by 324 days
    and 3 records, resulting in a $77,760 penalty. The total penalty award was $182,340.
    The City contends the trial court abused its discretion when it applied the Yousoufian II
    factors and set penalties for the City’s PRA violations. The City does not argue that the trial court
    28
    No. 52072-9-II
    failed to apply the Yousoufian II factors, but contests the trial court’s conclusions about individual
    factors.
    The PRA gives the trial court discretion to impose penalties for violations “not to exceed
    one hundred dollars for each day that [they were] denied the right to inspect or copy said public
    record.” RCW 42.56.550(4). In Yousoufian II, the Supreme Court “set forth a nonexclusive list of
    aggravating and mitigating factors, including agency bad faith, to guide trial courts as they exercise
    discretion.” Hoffman, 194 Wn.2d at 219. “[T]he factors may overlap, are offered only as guidance,
    may not apply equally or at all in every case, and are not an exclusive list of appropriate
    considerations,” and no single factor controls. Id. “We holistically review the overall penalty
    assessment for abuse of discretion,” and do not perform “piecemeal de novo review of individual
    Yousoufian II factors.” Id. at 228.
    The trial court entered an order expressly considering many of the Yousoufian II factors.
    The trial court did not mention mitigating factors and found at least five aggravating factors,
    including delayed responses, lack of supervision, negligence, and unreasonableness in any
    explanations given for noncompliance as well as lack of proper training, and the need to award a
    penalty “in an amount necessary to deter future misconduct,” especially “when considering the
    City’s agency size and the facts of this case.” CP at 1657.
    Although the trial court did not expressly consider all of the Yousoufian II aggravating and
    mitigating factors in its written order, the case law does not require a trial court to formulaically
    apply these factors, nor does this court conduct piecemeal review of the factors. Hoffman, 194
    Wn.2d at 228. Moreover, both parties extensively discussed the aggravating and mitigating
    Yousoufian II factors in their briefs and oral argument at the penalty stage. The trial court addressed
    faulty practices in the City’s public records processes, including failure to search prior public
    29
    No. 52072-9-II
    records responses and failure to treat templates as responsive regardless of the language of the
    request. We conclude that the trial court’s penalty award, viewed holistically and deferring to the
    trial court’s discretion, is not manifestly unreasonable in most respects, but we remand for
    redetermination of two individual awards.
    With regard to the withheld meeting minutes, some penalty was appropriate but we hold
    the severe penalty for these records was an abuse of discretion. The trial court imposed an $80 per
    day, per record penalty for the City’s failure to provide 3 sets of citizen review panel minutes,
    exhibits 11-13, for a total of $240 per day for 324 days, resulting in $77,760 for those records
    alone.
    The undisputed evidence shows that Smith typically worked with the city manager if he
    believed that office had responsive records, but through an oversight the city manager’s office did
    not provide the citizen review panel meeting minutes in response to this request, either because
    Smith did not alert them to the request or that office overlooked them. There is no evidence that
    this was anything more than an oversight. Although the trial court emphasizes that these documents
    were available on the City’s website, it used this factor to aggravate, rather than mitigate, the
    penalty. The City had an obligation to disclose these records, either by providing copies or by
    alerting the plaintiffs to where they could be located on the website. But their availability to the
    public on the website during the entire penalty period should mitigate, rather than aggravate, the
    penalty amount. $80 per record is excessive for this mistake and we conclude that it amounts to
    an abuse of discretion.
    In addition, the penalty calculation may need to be adjusted based on further proceedings
    on remand. The trial court’s resolution of factual disputes regarding the billing spreadsheet and
    the operator’s manuals may also require the trial court to revisit appropriate penalties on remand
    30
    No. 52072-9-II
    for these records. The trial court has discretion to impose no penalties or different penalties
    regarding these records after the further development of facts. See RCW 42.56.550(4) (trial court
    has discretion to impose penalties only for violations of the PRA).
    The trial court must reevaluate penalties for the delay in disclosing the citizen review board
    minutes and it may recalculate penalties if needed after resolution of factual issues on remand. We
    otherwise affirm the penalties imposed.
    IV. ATTORNEY FEES
    A.     Attorney Fees Below
    The trial court also awarded the plaintiffs attorney fees in the amount of $109,885. The
    City claims that the trial court abused its discretion when it awarded attorney fees to the plaintiffs
    without “reducing the plaintiffs’ fees for unsuccessful claims, duplicated effort and other
    unproductive time.” Br. of Appellant at 34. The City asks us to remand for a redetermination of
    attorney fees.
    We review a trial court’s fee segregation decision for abuse of discretion. King County v.
    Vinci Constr. Grands Projects/Parsons RCI/Frontier-Kemper, JV, 
    188 Wn.2d 618
    , 632, 
    398 P.3d 1093
     (2017). The trial court abuses its discretion when its decision is manifestly unreasonable or
    its reasons untenable. 
    Id.
     “[W]here the ‘plaintiff’s claims for relief . . . involve a common core of
    facts or [are] based on related legal theories,’ a lawsuit cannot be ‘viewed as a series of discrete
    claims’ and, thus, the claims should not be segregated in determining an award of fees.” Fiore v.
    PPG Indus., Inc., 
    169 Wn. App. 325
    , 352, 
    279 P.3d 972
     (2012) (alteration in original) (internal
    quotation marks omitted) (quoting Brand v. Dep’t of Labor & Indus., 
    139 Wn.2d 659
    , 672-73, 
    989 P.2d 1111
     (1999)).
    31
    No. 52072-9-II
    Here, the plaintiffs substantially prevailed because the trial court granted their motion for
    summary judgment in full, but granted the City’s motion for summary judgment on only one issue.
    The adequate search, withholding, and redaction arguments relied on the same common core of
    facts because the depositions and affidavits on which they relied discussed all the issues and
    evidence for all three claims and was often elicited from the same witnesses. The trial court’s
    decision not to further segregate attorney fees in these circumstances was not manifestly
    unreasonable and we affirm the attorney fees award.
    B.     Attorney Fees on Appeal
    Both parties request attorney fees on appeal under RAP 18.1. Under RCW 42.56.550(4), a
    PRA requester who prevails against the agency in a court action is entitled to attorney fees. This
    court’s commissioner should determine the amount to be awarded to the plaintiffs and has
    flexibility to determine whether the fees can be segregated at this level and, if so, what portion of
    the total fees are attributable to the arguments on which the plaintiffs have prevailed on appeal.
    CONCLUSION
    We reverse the trial court’s ruling in favor of the plaintiffs regarding the billing spreadsheet
    and remand for an evidentiary hearing on this issue. We also remand for an evidentiary hearing to
    determine whether the City used any operating manual at the time of the request, making it a
    responsive public record that should have been disclosed in a redacted form. We reverse the trial
    court’s penalties associated with the citizen review panel meeting minutes and the billing
    spreadsheet. We remand for recalculation of penalties consistent with our opinion and further
    resolution of factual issues on remand. Otherwise, we affirm. We award attorney fees to the
    plaintiffs on appeal.
    32
    No. 52072-9-II
    A majority of the panel having determined that this opinion will not be printed in the
    Washington Appellate Reports, but will be filed for public record in accordance with RCW 2.06.040,
    it is so ordered.
    Glasgow, A.C.J.
    We concur:
    Maxa, J.
    Sutton, J.
    33