Stafford Health Services, Inc. v. The Estate Of Lawrence X. Sullivan ( 2018 )


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  •                                                                     t
    COURT OF APPEALS OIYl
    -STATE OF WASHINGTON
    2018 NOV 26 AM 10: 1i
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    In the Matter of the Estate of          )      No. 77166-3-1
    LAWRENCE X. SULLIVAN,                   )
    )      DIVISION ONE
    Deceased.                          )
    )
    STAFFORD HEALTH SERVICES, INC.,)
    a Washington corporation, d/b/a         )
    STAFFORD HEALTHCARE AT                  )
    BELMONT,                                )
    )
    Respondent/Third  Party  Defendant,)
    )
    v.                   )      UNPUBLISHED OPINION
    )
    THE ESTATE OF LAWRENCE X.               )
    SULLIVAN and THE LAWRENCE AND )
    ARLENE SULLIVAN LIVING TRUST )
    and DEANNA MERKATZ AND "JOHN )
    DOE" MERKATZ, individually and the )
    marital community comprised thereof, )
    )
    Appellants/Third Party Plaintiffs. )      FILED: November 26, 2018
    SCHINDLER, J. — Stafford Health Services Inc.(SHS)filed a creditor's claim for
    nursing services and care against the Estate of Lawrence X. Sullivan. After the
    personal representative rejected the claim, SHS filed a Trust and Estate Dispute
    Resolution Act(TEDRA), chapter 11.96A RCW, petition against the Estate and the
    Lawrence and Arlene Sullivan Living Trust (collectively, the Estate) and the personal
    representative of the Estate, Deanna Merkatz, individually. The Estate and Merkatz
    No. 77166-3-1/2
    filed counterclaims against SHS alleging violation of the Consumer Protection Act
    (CPA), chapter 19.86 RCW,and damages under the abuse of vulnerable adults act
    (AVA), chapter 74.34 RCW. The court dismissed the counterclaim for violation of the
    CPA and noneconomic damages under the AVA on a CR 12(b)(6) motion. On
    summary judgment, the court dismissed the claim for economic damages under the
    AVA. The court ruled the Estate must pay SHS under the terms of the "Admission and
    Financial Agreement" and unjust enrichment. The court awarded attorney fees and
    costs under the terms of the Agreement and TEDRA. We affirm but remand to enter
    findings of fact and conclusions of law on the reasonableness of the award of attorney
    fees and costs.
    FACTS
    In 2013, 94-year-old Lawrence Sullivan lived at an assisted living facility, Crista
    Shores. Sullivan was admitted to the Harrison Medical Center emergency department
    on October 23 with "[s]epsis secondary to urinary tract infection," pneumonia,
    hypertension, and dementia. After nine days in the hospital, Sullivan improved and his
    "mental status" returned to "baseline." However, Sullivan was "weak and debilitated and
    unable to return to his prior assisted living arrangements." Harrison Medical Center
    discharged Sullivan to a skilled nursing facility, Stafford Health Services Inc.(SHS).
    SHS admitted Sullivan for treatment and therapy on November 1. Sullivan's
    niece Deanna Merkatz signed the "Admission and Financial Agreement" as the "POA
    [(Power of Attorney)] or Responsible Party" and consented to nursing services. The
    Agreement states the "Resident has the right to consent or refuse medical care
    provided by the staff, consultants or physicians" and the "undersigned Resident(or the
    No. 77166-3-1/3
    undersigned responsible party on behalf of Resident)" consents to the "nursing services
    provided by" SHS. The Agreement states the "Resident or decision maker will be
    informed of the treatment options, risk and benefits of treatment and of no treatment."
    Merkatz promised as the Responsible Party to pay for services provided by SHS
    and charges not covered by Medicare from "the Resident's income or resources legally
    available for payment of such obligations." The Admission and Financial Agreement
    states, in pertinent part:
    THIRD PARTY PAYERS - Where third party payers such as Medicare,
    Medicaid, or insurance pay some or all of the charges, the undersigned
    hereby agrees to pay the Resident's portion of the covered charges, all
    charges for any period the Resident is determined to be ineligible for the
    program involved, all charges which are chargeable to the Resident under
    any such program, and any balance not paid by third party payers.
    Stafford Healthcare cannot and does not guarantee that benefits will be
    paid by any third party or guarantee the Resident's eligibility for any
    programs.
    RESPONSIBLE PARTY AGREEMENT: The party who manages the
    Resident's financial affairs and has legal access to the Resident's income
    or resources available to pay for Facility services is required to sign this
    agreement in addition to the Resident and in signing this agreement
    represents that he/she actually manages the Resident's financial affairs
    and/or has access to the Resident[']s income or resources available to pay
    for Facility services.
    Without incurring personal liability for the Resident's financial obligations
    to Stafford Healthcare, the undersigned responsible party promises to pay
    for the items and services provided to the Resident by Stafford
    Healthcare, from the Resident's income or resources legally available for
    payment of such obligations. In the event that the undersigned fails to
    make timely payments from such sources in accordance with terms and
    conditions of the agreement, the undersigned shall be personally
    responsible for the amount past due, interest charges on the past due
    balance and penalties, including reasonable attorney's fees and costs.
    3
    No. 77166-3-1/4
    On November 25, SHS nurse Prescilla Piete discussed Sullivan's "new baseline
    ADLsoi" with Merkatz and Crista Shores employee Diana Allen. Piete explained that
    when Medicare coverage ends, Sullivan would be responsible for those costs.
    [Merkatz] stated that she was happy with [Sullivan] remaining in this
    facility with the possibility of. .. moving to a facility closer to her in
    Kirkland. [Allen] agreed that [Sullivan] needs more care than Crista
    Shores can offer. [Allen] &[Merkatz] will communicate with one another;
    disclosed to both that I was speaking to each of them & to keep the lines
    of communication open to best meet the needs of[Sullivan]. [Sullivan] still
    on Medicare with secondary Tricare for Life; explained to [Merkatz] that
    [Sullivan] will be private pay when Medicare coverage ends.
    SHS determined Medicare would no longer pay benefits for physical and
    occupational therapy effective December 15. Nothing in the records indicated whether
    Sullivan could not make the decision to either assume responsibility to pay for the
    therapy after December 15 or decline to do so. On December 9, SHS employee Laney
    Beach provided an "Advance Beneficiary Notice" and "Notice of Medicare Non-
    Coverage" to Sullivan and explained the options to him. The Advance Beneficiary
    Notice states, in pertinent part:
    NOTE: You need to make a choice about receiving these health care
    items or services.
    It is not Medicare's opinion, but our opinion, that Medicare will not pay for
    the item(s) or service(s) described below. Medicare does not pay for all of
    your health care costs. Medicare only pays for covered items and
    services when Medicare rules are met. The fact that Medicare may not
    pay for a particular item or service does not mean that you should not
    receive it. There may be a good reason to receive it. Right now, in your
    case, Medicare probably will not pay for —
    Items or Services: [physical therapy] & [occupational therapy] skilled
    Because: Reached max potential will continue with restorative.
    1 Activities of daily living.
    4
    No. 77166-3-1/5
    The purpose of this form is to help you make an informed choice about
    whether or not you want to receive these items or services, knowing that
    you might have to pay for them yourself.
    The Advance Beneficiary Notice sets forth two options: "Option 1. YES. I want to
    receive these items or services" and "Option 2. NO. I will not receive these items
    or services." Sullivan checked the box next to Option 2 and signed the Advance
    Beneficiary Notice. Sullivan also signed the Notice of Medicare Non-Coverage that
    states, "Services Will End: 12/14/2013."
    On January 20, 2014, SHS contacted Merkatz about the outstanding amount
    due. Merkatz disputed the charges for $17,520. On January 28, Merkatz faxed SHS a
    copy of a "Durable Power of Attorney and Nomination of Guardian" signed by Sullivan
    and the "Acceptance of Appointment" as Sullivan's attorney-in-fact signed by Merkatz.
    At the direction of Merkatz, SHS discharged Sullivan to Crista Shores on
    February 4. Crista Shores had to take additional steps to care for Sullivan, including
    hiring physical and occupational therapists. SHS sent Sullivan an invoice each month
    for the amount owed of $19,025 forservices provided from December 15, 2013 to
    February 4, 2014.
    Sullivan passed away in 2015. On May 22, 2015, the Estate sent a "Non-
    Probate Notice to Creditors" to SHS. SHS filed a creditor's claim for $19,025 against
    the Estate. On August 17, Merkatz acting as the personal representative of the Estate
    rejected the claim.
    On September 14, SHS filed a Trust and Estate Dispute Resolution Act
    (TEDRA), chapter 11.96A RCW, petition against the Estate of Lawrence X. Sullivan and
    5
    No. 77166-3-1/6
    the Lawrence and Arlene Sullivan Living Trust (collectively, the Estate) and Deanna
    Merkatz individually.
    The Estate and Merkatz filed counterclaims against SHS alleging violation of the
    Consumer Protection Act(CPA), chapter 19.86 RCW,and claims for damages under
    the abuse of vulnerable adults act(AVA), chapter 74.34 RCW. The counterclaim
    alleged filing the TEDRA petition against Merkatz individually was a deceptive act or
    practice in violation of the CPA and an abuse of process. The Estate and Merkatz
    alleged financial exploitation under the AVA.
    SHS filed a CR 12(b)(6) motion to dismiss the counterclaim for violation of the
    CPA and the claim for noneconomic damages under the AVA. SHS asserted the
    counterclaim did not allege a cause of action under the CPA. SHS argued filing the
    TEDRA petition against Merkatz individually and as the personal representative of the
    Estate is not an unfair or deceptive practice that impacts the public interest under the
    CPA. SHS argued that because Merkatz is not a statutory beneficiary, as a matter of
    law she is not entitled to noneconomic damages under the AVA. The court granted the
    CR 12(b)(6) motion to dismiss the counterclaim for violation of the CPA and the
    counterclaim for noneconomic damages under the AVA.
    SHS filed a motion for summary judgment dismissal of the counterclaim for
    economic damages under the AVA. SHS argued billing for the services provided to
    Sullivan is not financial exploitation under the AVA. The court granted the motion and
    dismissed of the counterclaim against SHS for economic damages under the AVA.
    SHS filed a second motion for summary judgment on the claim against the Estate
    and Merkatz for the amount owed under the terms of the Admission and Financial
    6
    No. 77166-3-1/7
    Agreement and unjust enrichment. SHS argued it was entitled to payment of $19,025
    for the care of Sullivan from December 15, 2013 to February 4, 2014. In opposition, the
    Estate and Merkatz argued the Notice of Medicare Non-Coverage was an invalid
    "'contract' extension for care." Merkatz asserted she was not responsible for payment
    under the Admission and Financial Agreement. SHS argued the Notice of Medicare
    Non-Coverage did not modify the terms of the Admission and Financial Agreement.
    The court dismissed the claim against Merkatz individually. The court ruled
    under the terms of the Admission and Financial Agreement and unjust enrichment, the
    Estate must pay SHS for services from December 15 to February 4. The court ordered
    the Estate to pay $19,025 with interest "both under the contract and based upon unjust
    enrichment."
    SHS filed a motion for attorney fees and costs against the Estate under the terms
    of the Admission and Financial Agreement and TEDRA, RCW 11.69A.150. The court
    entered an order awarding SHS $44,426.94. The court did not enter findings of fact on
    the amount of fees. The order states the award is "against all defendants jointly and
    severally other than Deanna Merkatz, who shall have no responsibility for payment."
    ANALYSIS
    A. CR 12(b)(6) Dismissal
    The Estate and Merkatz contend the court erred by granting the CR 12(b)(6)
    motion to dismiss the counterclaim for violation of the CPA and the counterclaim for
    noneconomic damages under the AVA.
    We review an order dismissing a claim under CR 12(b)(6) de novo. Kinney v.
    Cook 
    159 Wash. 2d 837
    , 842, 154 P.3d 206(2007). Dismissal under CR 12(b)(6) is
    7
    No. 77166-3-1/8
    warranted only if we conclude, beyond a doubt, the plaintiff cannot prove "'any set of
    facts which would justify recovery.'" Kinney, 159 Wn.2d at 842(quoting Tenore v.
    AT&T Wireless Servs., 
    136 Wash. 2d 322
    , 329-30, 
    962 P.2d 104
    (1998)). On a CR
    12(b)(6) motion, the trial court must not consider testimony outside the pleadings.
    Brown v. MacPherson's, Inc., 
    86 Wash. 2d 293
    , 297, 545 P.2d 13(1975). "Washington is
    a notice pleading state and merely requires a simple, concise statement of the claim
    and the relief sought." Pac. Nw. Shooting Park Ass'n v. City of Sequim, 
    158 Wash. 2d 342
    ,
    352, 
    144 P.3d 276
    (2006); CR 8(a).
    1. CPA Claim
    The Estate and Merkatz claim filing a lawsuit against Merkatz individually to
    collect a "debt" is an unfair and deceptive act occurring in trade or commerce that
    "affects the public interest."
    The CPA prohibits "[unfair methods of competition and unfair or deceptive acts
    or practices in the conduct of any trade or commerce." RCW 19.86.020. Hangman
    Ridge Training Stables, Inc. v. Safeco Title Ins. Co., 
    105 Wash. 2d 778
    , 783, 
    719 P.2d 531
    (1986). We liberally construe the CPA. RCW 19.86.920; Panag v. Farmers Ins. Co. of
    Wash., 
    166 Wash. 2d 27
    , 37, 204 P.3d 885(2009). "Any person who is injured in his or
    her business or property by a violation of" the CPA may file a civil action. RCW
    19.86.090.
    To establish a violation of the CPA,the plaintiff must prove (1)the defendant
    engaged in an unfair or deceptive act or practice,(2)the act occurred in trade or
    commerce,(3) the act impacts the public interest,(4) the plaintiff suffered injury to his or
    her business or property, and (5)the injury was causally related to the unfair or
    8
    No. 77166-3-1/9
    deceptive act. 
    Panaq, 166 Wash. 2d at 37
    . A plaintiff must establish all five elements to
    prevail on a CPA claim. Indoor Billboard/Wash., Inc. v. Integra Telecom of Wash., Inc.,
    
    162 Wash. 2d 59
    , 74, 170 P.3d 10(2007).
    Whether the allegations in the complaint allege a CPA claim is a question of law
    that we review de novo. Leingang v. Pierce County Med. Bureau, Inc., 
    131 Wash. 2d 133
    ,
    150, 930 P.2d 288(1997). In the counterclaim, the Estate and Merkatz do not allege
    that filing a TEDRA petition against Merkatz to obtain payment for health care services
    impacts the public interest.
    To establish an act or practice impacts the public interest, the complaint must
    allege a real and substantial potential for repetition, "'as opposed to a hypothetical
    possibility of an isolated unfair or deceptive act's being repeated.'" Michael v.
    Mosguera-Lacy, 
    165 Wash. 2d 595
    , 604-05, 200 P.3d 695(2009)(quoting Eastlake
    Constr. Co. v. Hess, 
    102 Wash. 2d 30
    , 52,686 P.2d 465 (1984)). In determining whether
    an alleged deceptive act or practice affects the public interest, the court evaluates four
    factors: (1) whether the alleged acts were committed in the course of defendant's
    business;(2) whether the defendant advertised to the public in general;(3) whether the
    defendant actively solicited this particular plaintiff, indicating potential solicitation of
    others; and (4) whether the plaintiff and defendant have unequal bargaining positions.
    Hangman 
    Ridge, 105 Wash. 2d at 790-91
    . These factors are not exclusive; no one factor
    is dispositive and it is not necessary that all factors be present. Hangman 
    Ridge, 105 Wash. 2d at 791
    .
    9
    No. 77166-3-1/10
    The counterclaim alleges violation of RCW 19.86.093.2 The counterclaim
    alleges, in pertinent part:
    Defendant Deanna Merkatz, individually, bears no liability and is not a
    proper party to the Plaintiff's Complaint. Suing Deanna Merkatz
    personally is an abuse of process and a deceptive act or practice in
    violation of the Consumer Protection Act. As a result she has incurred
    personal legal expenses and fees. She has suffered damages to her
    name and business.
    ... The Plaintiff skilled nursing facility, and its Administrator, as to
    vulnerable adult Lawrence X. Sullivan, a dementia patient now-deceased,
    violated the Consumer Protection Act by engaging in unfair and deceptive
    acts or practices in the conduct of the Plaintiffs business subjecting
    Plaintiff and its Administrator to treble damages, litigation expenses,
    expert witness fees, and attorney fees incurred by Defendants.
    The lawsuit filed by SHS to collect payment for services is a private dispute that
    does not impact the public interest. The counterclaim does not allege SHS advertised
    to the public, actively solicited Merkatz or Sullivan, or there was a "pattern of
    generalized course of conduct" creating a "real and substantial potential for repetition of
    defendant's conduct." Eifler v. Shurgard Capital Mgmt. Corp., 
    71 Wash. App. 684
    , 697,
    
    861 P.2d 1071
    (1993).
    The Estate and Merkatz cite Panag to argue the SHS Admission and Financial
    Agreement impacts the public interest. Panag does not support their argument. In
    Panag, the Washington Supreme Court concluded unregulated debt collection could
    constitute a violation of the CPA "when a collection agency holds itself out as collecting
    2 RCW   19.86.093 states:
    In a private action in which an unfair or deceptive act or practice is alleged under RCW
    19.86.020, a claimant may establish that the act or practice is injurious to the public
    interest because it:
    (1) Violates a statute that incorporates this chapter;
    (2) Violates a statute that contains a specific legislative declaration of public
    interest impact; or
    (3)(a) Injured other persons;(b) had the capacity to injure other persons; or (c)
    has the capacity to injure other persons.
    10
    No. 77166-3-1/11
    a liquidated debt when, in fact, it is pursuing recovery of an unadjudicated insurance
    subrogation claim." 
    Panaq, 166 Wash. 2d at 54-55
    . For the first time in the reply brief on
    appeal, the Estate and Merkatz argue filing the lawsuit against Merkatz individually
    impacts the public interest because the Admission and Financial Agreement violates 42
    C.F.R. § 483.15(a)(3).3 We do not consider arguments raised for the first time in the
    reply brief. Cowiche Canyon Conservancy v. Bosley, 
    118 Wash. 2d 801
    , 809, 828 P.2d
    549(1992). We conclude the court did not err by granting the CR 12(b)(6) motion to
    dismiss the counterclaim for violation of the CPA.
    2. Noneconomic Damages under the AVA
    We also conclude the court did not err in dismissing the counterclaim for
    noneconomic damages under CR 12(b)(6). The AVA establishes a cause of action to
    protect vulnerable adults from abandonment, abuse, financial exploitation, or neglect.
    RCW 74.34.200. RCW 74.34.210 allows a party to file a claim for noneconomic
    damages after the death of a vulnerable adult for the benefit of the decedent's
    beneficiaries as defined by RCW 4.20.020. RCW 74.34.210 states, in pertinent part:
    An action for damages under this chapter may be brought by the
    vulnerable adult, or where necessary, by his or her family members and/or
    guardian or legal fiduciary. The death of the vulnerable adult shall not
    deprive the court of jurisdiction over a petition or claim brought under this
    chapter. Upon petition, after the death of the vulnerable adult, the riqht to
    initiate or maintain the action shall be transferred to the executor or
    administrator of the deceased, for recovery of all damaqes for the benefit
    of the deceased person's beneficiaries set forth in chapter 4.20 RCW or if
    3 42 C.F.R. § 483.15(a)(3) provides:
    The facility must not request or require a third party guarantee of payment to the facility as
    a condition of admission or expedited admission, or continued stay in the facility.
    However, the facility may request and require a resident representative who has legal
    access to a resident's income or resources available to pay for facility care to sign a
    contract, without incurring personal financial liability, to provide facility payment from the
    resident's income or resources.
    11
    No. 77166-3-1/12
    there are no beneficiaries, then for recovery of all economic losses
    sustained by the deceased person's estate.[4]
    RCW 4.20.020 states:
    Every such action shall be for the benefit of the wife, husband, state
    registered domestic partner, child or children, including stepchildren, of the
    person whose death shall have been so caused. If there be no wife,
    husband, state registered domestic partner, or such child or children, such
    action may be maintained for the benefit of the parents, sisters, or
    brothers, who may be dependent upon the deceased for support, and who
    are resident within the United States at the time of his or her death.
    In the answer and counterclaim, Merkatz identifies herself as the "niece of
    decedent." The niece of a decedent is "not among the beneficiaries on whose behalf
    the decedent's personal representative can maintain a cause of action." Tait v. Wahl,
    
    97 Wash. App. 765
    , 769-70, 
    987 P.2d 127
    (1999); RCW 4.20.020.
    B. Summary Judgment Dismissal
    The Estate and Merkatz contend the court erred by granting summary judgment
    dismissal of the counterclaim for economic damages under the AVA and ordering the
    Estate to pay $19,025 for services provided from December 15, 2013 to February 4,
    2014.
    We review summary judgment de novo. Keck v. Collins, 
    184 Wash. 2d 358
    , 370,
    357 P.3d 1080(2015). A party is entitled to summary judgment only if no genuine issue
    exists as to any material fact and the moving party is entitled to judgment as a matter of
    law. CR 56(c); 
    Keck, 184 Wash. 2d at 370
    . We engage in the same inquiry as the trial
    court, viewing the facts and all reasonable inferences in the light most favorable to the
    nonmoving party. Owen v. Burlington N. Santa Fe R.R., 
    153 Wash. 2d 780
    , 787, 
    108 P.3d 4
      Emphasis added.
    12
    No. 77166-3-1/13
    1220 (2005). When reasonable minds could reach but one conclusion, summary
    judgment is appropriate. 
    Owen, 153 Wash. 2d at 788
    .
    1. Economic Damages under the AVA
    The Estate and Merkatz claim that because SHS financially exploited Sullivan,
    genuine issues of material fact preclude summary judgment on the claim for economic
    damages under the AVA.
    The AVA protects vulnerable adults from financial exploitation. RCW 74.34.200.
    The Estate and Merkatz contend the Admission and Financial Agreement violates the
    AVA. RCW 74.34.020(7) defines "financial exploitation" as follows:
    [T]he illegal or improper use, control over, or withholding of the property,
    income, resources, or trust funds of the vulnerable adult by any person or
    entity for any person's or entity's profit or advantage other than for the
    vulnerable adult's profit or advantage.
    The court interprets a statute de novo. In re Estate of Kissinger, 
    166 Wash. 2d 120
    ,
    125, 206 P.3d 665(2009). If the plain language is subject to only one interpretation, the
    inquiry ends. HomeStreet, Inc. v. Dep't of Revenue, 166 Wn.2d 444,451, 
    210 P.3d 297
    (2009). The plain language of RCW 74.34.020(7) states that financial exploitation is the
    "illegal or improper use, control over, or withholding of the property" of a vulnerable
    adult for the advantage of a person or entity "other than for the vulnerable adult[ ]."
    The Estate and Merkatz cannot show financial exploitation because the costs
    incurred for the nursing services and care were for Sullivan's "advantage." The
    undisputed record shows SHS provided room and board, restorative care, and nursing
    13
    No. 77166-3-1/14
    services for 94-year-old Sullivan.5
    2. Order To Pay SHS for Services
    The Estate and Merkatz contend the court erred by granting summary judgment
    on the claim for $19,025. The Estate and Merkatz argue the charges accrued after
    Sullivan reached "maximum potential" under Medicare and there is a material issue of
    fact as to whether Sullivan was competent to agree to remain in the facility after
    Medicare coverage ended.
    The interpretation of an unambiguous contract is a question of law and may be
    resolved by summary judgment. In re Estates of Wahl, 
    99 Wash. 2d 828
    , 831,664 P.2d
    1250 (1983). Summary judgment as to a contract interpretation is proper if the parties'
    written contract, viewed in light of the parties' other objective manifestations, has only
    one reasonable meaning. GMAC v. Everett Chevrolet, Inc., 
    179 Wash. App. 126
    , 135,
    317 P.3d 1074(2014).
    Below and on appeal, the Estate and Merkatz characterize the Advance
    Beneficiary Notice as a modification of the terms of the Admission and Financial
    Agreement. The Estate and Merkatz contend there are material issues of fact as to
    whether Sullivan was competent to sign and inform Merkatz of the modification.
    The burden of proving modification of a contract is on the party asserting it.
    Flowery. T.R.A. Indus., Inc., 
    127 Wash. App. 13
    , 28, 111 P.3d 1192(2005). One party
    may not unilaterally modify a contract. Jones v. Best, 
    134 Wash. 2d 232
    , 240, 
    950 P.2d 1
    5 The federal and state regulations the Estate and Merkatz cite do not create a genuine issue of
    material fact. See WAC XXX-XX-XXXX ("nursing home" must determine whether resident has a surrogate
    decision maker); WAC XXX-XX-XXXX (nursing home must ensure informed consent for treatment); WAC
    XXX-XX-XXXX(3)(nursing home resident has right to be informed of health status and to accept or refuse
    treatment); WAC XXX-XX-XXXX(8)(prohibiting Medicare certified nursing facilities from charging for any
    item or service not requested by resident); 42 C.F.R.§ 483.10(c)(resident of long term care facility has
    right to be informed of and participate in care); 42 C.F.R.§ 483.15 (admission, transfer, and discharge
    rights of residents in long term care facilities).
    14
    No. 77166-3-1/15
    (1998). "Mutual modification of a contract by subsequent agreement arises out of the
    intentions of the parties and requires a meeting of the minds." 
    Jones, 134 Wash. 2d at 240
    . "'Without a mutual change of obligations or rights, a subsequent agreement lacks
    consideration and cannot serve as modification of an existing contract.'" 
    Flower, 127 Wash. App. at 27-28
    (quoting Ebling v. Gove's Cove, Inc., 
    34 Wash. App. 495
    , 499, 663
    P.2d 132(1983)).
    The Advance Beneficiary Notice is not a "'mutual change of obligations or
    rights' "under the Admission and Financial Agreement. 
    Flower, 127 Wash. App. at 27-28
    (quoting 
    Ebling, 34 Wash. App. at 499
    ). The Admission and Financial Agreement
    explicitly states that when Medicare coverage ended, Sullivan agreed to pay for SHS's
    services out-of-pocket. The Advance Beneficiary Notice informed Sullivan that
    Medicare coverage was ending and that he could elect to pay for further physical or
    occupational therapy or decide not to pay. Sullivan declined to pay for further therapies.
    Under the plain and unambiguous language of the Advance Beneficiary Notice
    and Notice of Medicare Non-Coverage, Sullivan elected not to receive only physical
    therapy and occupational therapy. Merkatz signed the Admission and Financial
    Agreement as the "Responsible Party."6 Merkatz consented and agreed as the
    Responsible Party to pay for "nursing services provided by" SHS. Merkatz agreed to
    pay SHS from Sullivan's "income or resources legally available for payment of such
    obligations." The plain and unambiguous language of the Admission and Financial
    Agreement states SHS accepts third party payment, including Medicare; and Merkatz
    6 The undisputed record shows SHS did not receive the Durable Power of Attorney
    documentation until January 28, 2014.
    15
    No. 77166-3-1/16
    agreed to pay "all charges for any period [Sullivan] is determined to be ineligible for the
    program involved" and "any balance not paid by third party payers."
    For the first time in the reply brief, the Estate and Merkatz cite 42 C.F.R.§
    483.15(a)(3) to argue the Admission and Financial Agreement is void and
    unenforceable. Under RAP 9.12, we do not consider an argument that was not raised
    below on summary judgment. See also Cowiche 
    Canyon, 118 Wash. 2d at 809
    (court will
    not consider issue raised for the first time in a reply brief).
    We conclude the court did not err by granting summary judgment and ordering
    the Estate to pay SHS $19,025 under the Admission and Financial Agreement and
    unjust enrichment.
    C. Attorney Fees
    The Estate and Merkatz contend the court abused its discretion by awarding
    SHS attorney fees and costs for time spent on the CPA and AVA counterclaims. The
    Estate and Merkatz contend the attorneys did not provide sufficient documentation of
    the work performed, legal invoices include inadmissible hearsay, and the court abused
    its discretion by including paralegal fees in the award without considering factors under
    Absher Construction Co. v. Kent School District No. 415, 
    79 Wash. App. 841
    , 845, 
    917 P.2d 1086
    (1995).
    We review the award attorney of fees and the reasonableness of the award for
    an abuse of discretion. Gander v. Yeager, 
    167 Wash. App. 638
    , 647, 
    282 P.3d 1100
    (2012). We review de novo whether there is a legal basis for awarding attorney fees by
    statute, under contract, or in equity. 
    Gander, 167 Wash. App. at 647
    .
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    No. 77166-3-1/17
    SHS is entitled to an award of attorney fees under the Admission and Financial
    Agreement:
    ENFORCEMENT OF THIS AGREEMENT - This agreement shall be
    governed by the laws of the State of Washington.. . . In the event of any
    dispute arising out of the payment or nonpayment of any funds due and
    owing pursuant to this Agreement, the substantially prevailing party shall
    be entitled to an award from the other party of its reasonable attorney's
    fees and costs. . . incurred at trial, arbitration, on appeal, or in bankruptcy
    proceedings, as well as reasonable attorney's fees and costs incurred in
    collecting any award or judgment.
    The court also had discretion to award attorney fees under TEDRA. "RCW
    11.96A.150 grants broad discretion to courts to award attorney fees 'in such manner as
    the court determines to be equitable' in 'all proceedings governed by this title.'" In re
    Estate of Berry, 
    189 Wash. App. 368
    , 379, 358 P.3d 426(2015). The authority to award
    attorney fees and costs under RCW 11.96A.150 "is not limited to actions initiated under
    chapter 11.96A RCW." 
    Berry, 189 Wash. App. at 379
    . Under RCW 11.96A.150(1), the
    court may consider "any and all factors that it deems to be relevant and appropriate."
    The court did not abuse its discretion by including fees and costs SHS incurred
    responding to the Estate and Merkatz's counterclaims.
    However, we conclude the court erred in failing to enter findings of fact and
    conclusions of law on the award of fees. The trial court must enter findings of fact and
    conclusions of law supporting its decision to award fees. Mahler v. Szucs, 
    135 Wash. 2d 398
    , 434-35, 957 P.2d 632(1998). Because the trial court did not enter findings of fact
    and conclusions of law supporting the reasonableness of the award of attorney fees, we
    remand.
    SHS requests attorney fees and costs on appeal under RAP 18.1(a). RAP
    18.1(a) allows a party to recover attorney fees on appeal if allowed under the applicable
    17
    No. 77166-3-1/18
    law. Because SHS is entitled to fees under the terms of the Admission and Financial
    Agreement and TEDRA, RCW 11.96A.150, upon compliance with RAP 18.1, SHS is
    entitled to an award of attorney fees and costs on appeal.
    We affirm but remand to enter findings of fact and conclusions of law on the
    reasonableness of the award of attorney fees and costs.
    WE CONCUR:
    e_   ,
    18