Junghee Kim Spicer v. Paul Patnode , 443 P.3d 801 ( 2019 )


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  •                                                               FILED
    JUNE 25, 2019
    In the Office of the Clerk of Court
    WA State Court of Appeals, Division III
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    DIVISION THREE
    JUNGHEE KIM SPICER and                        )          No. 36065-2-III
    DAVID SPICER, wife and husband;               )
    YAKIMA ARTS ACADEMY, a                        )
    Washington limited liability company,         )
    )
    Respondents,             )
    )
    v.                              )          PUBLISHED OPINION
    )
    PAUL PATNODE, individually and on             )
    behalf of the marital community,              )
    )
    Appellant.               )
    LAWRENCE-BERREY, C.J. — Over the course of four months, Paul Patnode
    regularly and repeatedly remote-started his Ford F-250 pickup, revved its engine, and
    activated its alarm to scare Junghee Spicer’s young piano students as they walked past his
    truck on the way to their piano lessons. Mr. Patnode’s purpose was to interfere with Ms.
    Spicer’s piano lesson business and to cause her severe distress. He failed in his first
    objective, but accomplished the second. The trial court found in favor of Ms. Spicer on
    her claim of outrage and awarded her $40,000.
    No. 36065-2-III
    Spicer v. Patnode
    The primary question we answer is whether Mr. Patnode’s conduct was
    sufficiently outrageous and extreme to sustain the trial court’s award. Conduct that is
    done infrequently merely to annoy a person cannot form the basis of an outrage claim.
    But the same conduct, done frequently over a period of weeks or months with the intent to
    cause severe emotional distress to a person, can form the basis of an outrage claim. We
    hold that Mr. Patnode’s conduct was sufficiently outrageous and extreme to present a
    question of fact. For this reason, we defer to the finder of fact and affirm.
    FACTS1
    Background prior to purported tortious conduct
    Paul and Melissa Patnode live across Lyle Loop Road from Junghee and David
    Spicer. In 2009, Ms. Spicer began teaching private piano lessons in her home, mostly to
    children. That year, Mr. Spicer suffered a stroke. Three years later, he had to retire early.
    To supplement their income, Ms. Spicer increased the number of piano lessons she
    taught.
    In February 2012, Mr. Patnode complained to the Spicers about Ms. Spicer’s piano
    teaching business. Unable to resolve the problems, Mr. Patnode complained to Yakima
    Mr. Patnode challenges 16 of the trial court’s findings of fact. Of these, 12 are
    1
    quite nuanced and are unimportant to the issues on appeal. The remaining challenges,
    those to findings of fact 23, 32, 33, and 34, are specifically addressed below.
    2
    No. 36065-2-III
    Spicer v. Patnode
    County. His complaints included increased traffic, damage to a sprinkler in his front
    yard, noise from car doors shutting and remotely locking, and headlights coming into his
    house.
    The complaints prompted Yakima County to require the Spicers to obtain a
    conditional use permit for their business. On July 11, 2012, the Spicers obtained a minor
    home occupation permit from Yakima County. The permit authorized Ms. Spicer to teach
    piano lessons for up to five students per day. Lessons were permitted from 2:00 p.m. to
    6:00 p.m., Monday through Friday, September through May. The permit required the
    Spicers to provide off-street parking for customers.
    In August 2012, Yakima County issued a modified permit that authorized Ms.
    Spicer to provide lessons for two additional months per year and increase the number of
    students to six per day. The Spicers were still required to provide off-street parking for
    customers.
    Throughout 2012, Mr. Patnode continued complaining to Yakima County about
    Ms. Spicer’s business. His complaints included Ms. Spicer teaching instruments other
    than piano and teaching outside the authorized hours. In addition, he complained that
    parents dropped their children off and picked them up along the street. He believed that
    this violated the off-street parking requirement.
    3
    No. 36065-2-III
    Spicer v. Patnode
    In December 2012, Mr. Patnode sued the Spicers and alleged that their piano
    business violated the restrictive covenants that applied to the neighborhood. In 2014, the
    Spicers prevailed on summary judgment. Mr. Patnode was ordered to pay more than
    $30,000 for the Spicers’ attorney fees and costs.
    In 2014, the city of Selah annexed the parties’ neighborhood. Mr. Patnode began
    complaining to the city of Selah that Ms. Spicer continued to violate her modified permit.
    That year, the Spicers formed Yakima Arts Academy, LLC (YAA). Ms. Spicer, through
    YAA, continued to teach piano lessons, both in her house and also in a leased building in
    Yakima.
    Purported tortious conduct
    From around Thanksgiving 2015 to March 24, 2016, Mr. Patnode parked his Ford
    F-250 diesel pickup along the sidewalk next to the Spicers’ residence where piano
    students entered the Spicers’ home. Other vehicles belonging to Mr. Patnode or his
    household also parked along the Spicers’ side of the street.
    During this time, Mr. Patnode regularly and repeatedly remote-started his F-250
    and set off its alarm when Ms. Spicer’s students and their parents walked by the F-250.
    Ms. Spicer observed this conduct approximately 12 times. When Ms. Spicer observed
    4
    No. 36065-2-III
    Spicer v. Patnode
    this conduct, it frightened her and her students. Mr. Spicer observed this conduct about
    six times.
    Ms. Spicer’s 2016 anti-harassment petition
    In 2016, Ms. Spicer petitioned for an anti-harassment order against Mr. Patnode.
    Based on evidence presented at the anti-harassment hearing, the court granted Ms.
    Spicer’s request and entered an anti-harassment order. The order prevented Mr. Patnode
    from parking vehicles on Ms. Spicer’s side of the street and required him to disable the
    remote-start and alarm for his F-250. Mr. Patnode complied with the order.
    This lawsuit
    Partial grant of summary judgment for the Spicers
    In May 2016, the Spicers filed this lawsuit against Mr. Patnode. They sought
    damages for intentional interference with their piano business and damages for intentional
    infliction of emotional distress. Prior to trial, the Spicers moved for partial summary
    judgment. The motion sought to preclude Mr. Patnode from disputing (1) his conduct had
    no legitimate or lawful purpose and (2) his conduct caused Ms. Spicer substantial
    emotional distress. The Spicers contended that these issues had already been litigated and
    necessarily decided when they obtained the anti-harassment order in March 2016. The
    trial court granted their motion.
    5
    No. 36065-2-III
    Spicer v. Patnode
    Trial
    At trial, Ms. Spicer testified that Mr. Patnode’s conduct caused her severe
    emotional distress because she feared for her safety and the safety of her children and
    students. She explained that Mr. Patnode’s remote-starting his truck scared her because
    she was concerned he would “go to the next step and actually physically harm
    somebody.” Report of Proceedings at 131.
    Ms. Spicer testified that Mr. Patnode caused her to suffer from anxiety and
    insomnia, and that she began taking anti-anxiety medication in 2013. At some point after
    Mr. Patnode began remote-starting his truck, Ms. Spicer began taking an additional anti-
    anxiety medication.
    Two parents and one piano student testified about arriving for and leaving from
    piano lessons between Thanksgiving 2015 and March 24, 2016. They testified they
    observed Mr. Patnode’s F-250 remotely starting, its engine revving, and its alarm
    activating on multiple occasions. One parent testified that this made her scared and
    concerned for her children’s safety. One student testified that every time he had a piano
    lesson between those dates, he observed the F-250 remotely start, its engine rev loudly,
    and its alarm activate. The parents did not take their children out of piano lessons with
    Ms. Spicer, and the student who testified did not quit taking lessons from Ms. Spicer.
    6
    No. 36065-2-III
    Spicer v. Patnode
    The trial court found that Mr. Patnode did not cause any loss of business to the
    Spicers. The court, however, did find that Mr. Patnode’s conduct was sufficiently
    outrageous to constitute intentional infliction of emotional distress. The trial court further
    found that Ms. Spicer, but not Mr. Spicer, had proved compensable damages.
    The trial court entered the following findings of fact to which Mr. Patnode assigns
    error:
    23.     In 2016, Ms. Spicer filed a petition for an anti-harassment
    order against Mr. Patnode. The Court takes judicial notice that following a
    hearing, the Yakima County Superior Court orally concluded that Mr.
    Patnode was remotely starting his F-250 and setting off vehicle alarms and
    doing so on purpose repeatedly for the purpose of harassing the Spicers,
    making their lives more difficult. . . .[2]
    ....
    32.     Junghee Spicer suffered severe emotional distress as a result
    of Mr. Patnode parking vehicles on the street alongside the Spicers [sic]
    house from Thanksgiving 2015 to March 24, 2016, and regularly and
    repeatedly remote starting his F-250 pickup (which included revving the
    engine, lights turning on) and remotely setting off the vehicle alarm while it
    was parked on the street alongside the Spicers’ house, where
    children/students and their parents were walking to and from lessons at the
    Spicers’ residence.
    33.     The conduct of Mr. Patnode described above was directed
    towards Ms. Spicer. Mr. Patnode sought to interfere with the Spicers’
    music business. Ms. Spicer was the direct recipient of Mr. Patnode’s
    2
    Mr. Patnode persuasively argues that the trial court erred by taking judicial
    notice of the previous court’s oral ruling. See State v. Hescock, 
    98 Wash. App. 600
    , 606,
    
    989 P.2d 1251
    (1999). We give no weight to finding of fact 23. This does not impair the
    same findings contained in finding of fact 32, subject to those findings being supported
    by substantial evidence.
    7
    No. 36065-2-III
    Spicer v. Patnode
    conduct even though she was not present for, and did not observe, all
    instances when Mr. Patnode remote-started his F-250 or remotely set off the
    vehicle alarm when students and/or parents were walking to or from piano
    lessons.
    34.      Ms. Spicer was fearful for her safety and for the safety of her
    students. . . . Ms. Spicer suffered insomnia and anxiety as a result of Mr.
    Patnode’s conduct. Ms. Spicer began taking anti-anxiety medication in
    2013. At some time after the remote-start/alarm incidents described above,
    Ms. Spicer began to take one additional anti-anxiety medication. At the
    time of trial Ms. Spicer was also taking a third anti-anxiety medication.
    Clerk’s Papers (CP) at 322-26.
    In addition, the trial court entered the following conclusion of law, to which Mr.
    Patnode also assigns error:
    6.     Mr. Patnode’s conduct . . . was outrageous conduct. Ms.
    Spicer was the object of Mr. Patnode’s course of conduct. Mr. Patnode’s
    conduct was directed at Ms. Spicer through her piano students and their
    parents. Mr. Patnode’s object was to interfere with the teaching business
    and cause distress to Ms. Spicer. Mr. Patnode’s conduct went beyond all
    possible bounds of decency, and was atrocious and utterly intolerable in a
    civilized society. Mr. Patnode’s conduct was intentional, he knew it would
    cause or inflict Ms. Spicer with emotional distress, and his conduct in fact
    caused Ms. Spicer severe emotional distress.
    CP at 327-28 (emphasis added).
    The trial court awarded Ms. Spicer $40,000 in damages.
    Mr. Patnode timely appealed. A panel of this court granted oral argument, which
    occurred at Whitman College, in Walla Walla, Washington.
    8
    No. 36065-2-III
    Spicer v. Patnode
    ANALYSIS
    Mr. Patnode makes three arguments: (1) conduct that Ms. Spicer or her immediate
    family members did not observe cannot form the basis of Ms. Spicer’s outrage claim,
    (2) his conduct does not rise to the level of extreme and outrageous conduct as a matter of
    law, and (3) substantial evidence does not support the trial court’s finding that Ms. Spicer
    suffered severe emotional distress. We address the issues in the order argued by Mr.
    Patnode.
    1.     EVIDENCE NOT DIRECTLY WITNESSED BY MS. SPICER
    Mr. Patnode argues the trial court erred by considering evidence not directly
    witnessed by Ms. Spicer or her immediate family members. His argument implies that his
    conduct was directed at the young piano students.
    When the outrageous conduct is directed at a third person, the plaintiff must be an
    immediate family member of the person who is the object of the defendant’s action, and
    he must be present at the time of the conduct. Grimsby v. Samson, 
    85 Wash. 2d 52
    , 60, 
    530 P.2d 291
    (1975) (citing RESTATEMENT (SECOND) OF TORTS § 46 cmt. l (AM. LAW INST.
    (1965)). This rule has no application here, where the outrageous conduct was directed at
    Ms. Spicer rather than at a third person.
    9
    No. 36065-2-III
    Spicer v. Patnode
    Here, the trial court found:3
    Ms. Spicer was the object of Mr. Patnode’s course of conduct. Mr.
    Patnode’s conduct was directed at Ms. Spicer through her piano students
    and their parents. Mr. Patnode’s object was to interfere with the teaching
    business and cause distress to Ms. Spicer.
    CP at 327.
    The above finding is well supported by the evidence. For years, Mr. Patnode
    sought to substantially prevent, Ms. Spicer from teaching piano lessons at her house. He
    began by acting within the legal process. He first complained to Ms. Spicer, later he
    complained to Yakima County, and still later he complained to the city of Selah. When
    these complaints failed, he brought a lawsuit to prevent Ms. Spicer from teaching piano
    lessons out of her house. He alleged that Ms. Spicer’s piano lesson business violated the
    neighborhood’s restrictive covenants. The Spicers had that lawsuit dismissed and were
    awarded their reasonable attorney fees.
    Shortly after, Mr. Patnode began acting outside the legal process. Mr. Patnode
    began scaring Ms. Spicer’s young piano students by remote-starting his F-250, revving its
    engine, and activating its alarm. The young students, walking by his truck, did nothing to
    3
    This finding comes from the trial court’s conclusion of law 6. To the extent a
    conclusion of law contains a finding of fact, an appellate court will treat it as a finding of
    fact. Hegwine v. Longview Fibre Co., 
    162 Wash. 2d 340
    , 353, 
    172 P.3d 688
    (2007).
    10
    No. 36065-2-III
    Spicer v. Patnode
    warrant being scared. In fact, Mr. Patnode testified he did not remote-start his truck for
    the purpose of scaring the piano students or their parents. The trial court reasonably
    found that Mr. Patnode’s conduct was not directed at the young piano students, but
    instead was directed through them to Ms. Spicer. Because Mr. Patnode’s conduct was
    directed at Ms. Spicer, the trial court did not err by considering evidence not directly
    witnessed by Ms. Spicer.
    2.     EXTREME AND OUTRAGEOUS CONDUCT
    Mr. Patnode argues, as a matter of law, his conduct does not amount to extreme
    and outrageous conduct.
    To constitute outrage, the conduct at issue “must be ‘so outrageous in character,
    and so extreme in degree, as to go beyond all possible bounds of decency, and to be
    regarded as atrocious, and utterly intolerable in a civilized community.’” Reyes v.
    Yakima Health Dist., 
    191 Wash. 2d 79
    , 91, 
    419 P.3d 819
    (2018) (internal quotation marks
    omitted) (quoting 
    Grimsby, 85 Wash. 2d at 59
    ). “Consequently, the tort of outrage ‘does not
    extend to mere insults, indignities, threats, annoyances, petty oppressions, or other
    trivialities.’ In this area plaintiffs must necessarily be hardened to a certain degree of
    rough language, unkindness and lack of consideration.” Kloepfel v. Bokor, 
    149 Wash. 2d 11
    No. 36065-2-III
    Spicer v. Patnode
    192, 196, 
    66 P.3d 630
    (2003) (internal quotation marks omitted) (quoting 
    Grimsby, 85 Wash. 2d at 59
    ).
    In order to prevail on a claim of intentional infliction of emotional distress, the
    plaintiff must show (1) extreme and outrageous conduct, (2) intentional or reckless
    infliction of emotional distress, and (3) actual result to plaintiff of emotional distress.
    Lyons v. U.S. Bank Nat’l Ass’n, 
    181 Wash. 2d 775
    , 792, 
    336 P.3d 1142
    (2014). The claim is
    also known as the tort of outrage. 
    Id. “Although the
    three elements are fact questions
    for the jury, th[e] first element of the test goes to the jury only after the court
    ‘determine[s] if reasonable minds could differ on whether the conduct was sufficiently
    extreme to result in liability.’” Robel v. Roundup Corp., 
    148 Wash. 2d 35
    , 51, 
    59 P.3d 611
    (2002) (quoting Dicomes v. State, 
    113 Wash. 2d 612
    , 630, 
    782 P.2d 1002
    (1989)).
    We examine Washington4 decisions to determine what type of conduct is
    sufficiently outrageous and extreme to impose liability on an actor. Mr. Patnode cites
    Strong v. Terrell, 
    147 Wash. App. 376
    , 
    195 P.3d 977
    (2008) and Snyder v. Medical Service
    Corporation of Eastern Washington, 
    98 Wash. App. 315
    , 
    988 P.2d 1023
    (1999), aff’d, 145
    4
    Each party cites several cases from other jurisdictions in support of their
    arguments. As shown below, even Washington cases are inconsistent on what type of
    conduct is sufficiently egregious to constitute outrage. It is, therefore, unsurprising that
    the out-of-state cases discussed by the parties and the dissent are inconsistent and
    unhelpful.
    12
    No. 36065-2-III
    Spicer v. Patnode
    Wn.2d 233, 
    35 P.3d 1158
    (2001) for the proposition that inflicting emotional harm on
    another over a period of months is insufficient to meet the high standard of
    outrageousness. In both cases, the plaintiff employees were subject to demeaning and
    insulting verbal treatment by their supervisors over a period of months. Strong, 147 Wn.
    App. at 381; 
    Snyder, 98 Wash. App. at 319
    . Both courts noted that liability for outrage does
    not extend to treatment akin to “‘mere insults, indignities, threats, annoyances, petty
    oppressions, or other trivialities.’” 
    Snyder, 98 Wash. App. at 321-22
    (internal quotation
    marks omitted) (quoting 
    Grimsby, 85 Wash. 2d at 59
    ); accord 
    Strong, 147 Wash. App. at 386
    .
    The courts reviewed the supervisors’ treatment of their respective employees, determined
    that the treatment did not rise above insults, threats, and trivialities, and concluded that no
    liability existed. 
    Strong, 147 Wash. App. at 386
    -87; 
    Snyder, 98 Wash. App. at 322
    .
    Mr. Patnode next cites Saldivar v. Momah, 
    145 Wash. App. 365
    , 
    186 P.3d 1117
    (2008) to further support the proposition that inflicting emotional harm on another over a
    period of months is insufficient to meet the high standard of outrage. In that case, a
    woman and her husband fabricated allegations of sexual abuse against a physician and
    filed a lawsuit against him alleging that he sexually abused her. 
    Id. at 390.
    The trial court
    dismissed the plaintiffs’ claims after they rested, finding that the sexual abuse claim was
    not credible and that the purported victim had lied on the stand. 
    Id. at 383-84.
    The trial
    13
    No. 36065-2-III
    Spicer v. Patnode
    court also found that the attorney for the plaintiffs filed “‘irrelevant and salacious
    declarations . . . for the improper purpose of eliciting media/public attention, to harass and
    damage the reputation of Dr. Momah, and to . . . gain advantage in other litigation.’” 
    Id. at 386.
    Due to plaintiffs’ false claims and their attorney’s actions, Dr. Momah lost his
    job, suffered a stroke, and was uninsurable and unemployable. 
    Id. at 384.
    The trial court
    awarded Dr. Momah substantial damages on his outrage claim against the plaintiffs and
    their attorney. 
    Id. at 385.
    The appellate court reversed and concluded that the conduct
    was insufficient to constitute outrage. 
    Id. at 390.
    We contrast Saldivar with Phillips v. Hardwick, 
    29 Wash. App. 382
    , 
    628 P.2d 506
    (1981). There, the Phillips agreed to purchase the Hardwicks’ house and entered into an
    earnest money agreement. 
    Id. at 384.
    The Hardwicks later learned that their new house
    would not be ready until shortly after the agreed closing date of November 25. 
    Id. The Phillips
    agreed to rent the house to the Hardwicks until December 1. 
    Id. The Hardwicks
    did not vacate as agreed. 
    Id. On December
    2, the Hardwicks told the Phillips that
    because they were tenants, the Phillips were powerless to remove them. 
    Id. The Phillips
    drove by the house on December 3. 
    Id. They looked
    inside, noticed the furniture was
    gone, and arranged to move in the following day. 
    Id. The next
    day, when they arrived
    with a carload of furniture, the Hardwicks initially prevented them from moving in. 
    Id. 14 No.
    36065-2-III
    Spicer v. Patnode
    When the Phillips returned with a second carload, they noticed two deputy sheriffs. 
    Id. at 384-85.
    The deputies determined that the Phillips had the right of possession and advised
    the Hardwicks of this, yet the Hardwicks refused to leave. 
    Id. at 385.
    The next day, the
    Phillips commenced two lawsuits. 
    Id. The first
    lawsuit was an unlawful detainer, and the
    second lawsuit sought damages on various theories, including intentional infliction of
    emotional distress. 
    Id. The Hardwicks
    moved out a few days later and gave the keys to
    the Phillips. 
    Id. In the
    second lawsuit, the trial court found in favor of the Phillips and
    awarded them over $11,000. 
    Id. at 383.
    On appeal, the trial court affirmed the damages
    award on the basis that reasonable minds could differ as to whether the Hardwicks’
    conduct was sufficiently outrageous. 
    Id. at 388-89.
    We cannot reconcile Saldivar with Phillips. Saldivar involved extreme conduct
    that caused extensive emotional and financial damages. Yet, the appellate court reversed
    the trial court’s finding of outrage. Phillips involved a few days’ delay in occupancy that
    caused a mere annoyance to a home purchaser. Yet, the appellate court affirmed the trial
    court’s finding of outrage. We disagree with both decisions.
    We find support for our disagreement in Wolf v. Scott Wetzel Servs., Inc., 
    113 Wash. 2d 665
    , 
    782 P.2d 203
    (1989), which appears to take a middle approach. There, Mr.
    Wolf lifted a heavy timber at work and injured his lower back. 
    Id. at 667.
    He filed a
    15
    No. 36065-2-III
    Spicer v. Patnode
    workers’ compensation claim. 
    Id. His employer
    was self-insured, and Mr. Wolf’s claim
    was administered by Scott Wetzel Services, Inc. (SWS). 
    Id. Mr. Wolf
    received time loss
    and medical payments. About six months after the injury, SWS learned from Mr. Wolf’s
    attending physician that Mr. Wolf could return to work. 
    Id. As a
    consequence, SWS
    closed Mr. Wolf’s claim. 
    Id. A few
    months later, Mr. Wolf and his new physician
    requested the claim to be reopened on the basis that the lower back injury “‘may have
    contributed to psychological problems.’” 
    Id. SWS denied
    the request. 
    Id. Mr. Wolf
    appealed the denial and the denial eventually was reversed. 
    Id. Mr. Wolf
    brought suit
    against SWS alleging bad faith denial of his claim and outrage. 
    Id. In denying
    Mr. Wolf’s outrage claim, our high court explained:
    As illustrative of what constitutes [outrage], . . . [i]n [an appellate case from
    California], it was alleged that an investigator hired by the insurance carrier
    befriended the claimant, misrepresenting his true capacity and intentions.
    Then, during an excursion to Disneyland, the investigator enticed the
    claimant into crossing a rope bridge and engaging in other physically
    demanding activities. Unbeknownst to the claimant, another investigator
    filmed her while she did so. Upon discovering at a subsequent hearing how
    she had been deceived, the claimant suffered a physical and mental
    breakdown requiring hospitalization. We agree that such conduct is indeed
    outrageous under the standard adopted by this court.
    The same cannot be said for the conduct involved in the present
    case. . . . The facts . . . in the present case in no way suggest that the claims
    administrator for the self-insured employer engaged in conduct that could
    constitute the tort of outrage. Furthermore, . . . Mr. Wolf is alleging only
    “bad faith” in the administration of his workers’ compensation claim.
    16
    No. 36065-2-III
    Spicer v. Patnode
    
    Id. at 678-795
    (footnote omitted).
    As the cases reflect, what constitutes outrage is nebulous and difficult to define.
    But three things are clear. First, to impose liability, the law requires the conduct to be so
    outrageous in character, and so extreme in degree, as to go beyond all possible bounds of
    decency as to be utterly intolerable in a civilized community. 
    Reyes, 191 Wash. 2d at 91
    .
    Second, liability may not be imposed for mere insults, indignities, threats, annoyances,
    petty oppressions, or other trivialities. 
    Strong, 147 Wash. App. at 386
    ; Snyder, 98 Wn.
    App. at 321-22. And third, somewhere between these standards, the question of liability
    passes from a court of law to the trier of fact. 
    Robel, 148 Wash. 2d at 51
    .
    Had Mr. Patnode remote-started his truck occasionally to scare passing piano
    students, this would not be actionable. Rather, it would constitute a mere annoyance—a
    triviality. But this is not what Mr. Patnode did. Instead, he engaged in a course of
    conduct over a period of four months intending to cause Ms. Spicer sufficient emotional
    distress so she would stop teaching piano lessons at her house. He intended to achieve
    through harassment what he had been unable to achieve through legal means. In order to
    5
    The Wolf court’s analysis comports with the various illustrations contained in the
    Restatement (Second) of Torts § 46. Whereas the conclusions reached in the intermediate
    appellate decisions in Strong and Snyder do not comport with the illustrations.
    17
    No. 36065-2-III
    Spicer v. Patnode
    achieve his purpose, he knew he had to cause Ms. Spicer severe emotional distress. And
    he did.
    The dissent classifies this conduct as merely childish. We disagree. The
    conduct—because it occurred frequently over a period of months—clearly exceeds
    insults, indignities, threats, annoyances, petty oppressions, or other trivialities. We
    believe a trier of fact could consider the conduct to be so outrageous in character, and so
    extreme in degree, as to be utterly intolerable in a civilized community. For this reason,
    the question of liability passes from us to the trier of fact.
    3.     SEVERE EMOTIONAL DISTRESS
    Mr. Patnode argues substantial evidence does not support the trial court’s finding
    that Ms. Spicer suffered severe emotional distress. We disagree.
    We will not overturn a trial court’s finding of fact if it is supported by substantial
    evidence. Gorman v. Pierce County, 
    176 Wash. App. 63
    , 87, 
    307 P.3d 795
    (2013).
    Substantial evidence is that amount of evidence sufficient to persuade a fair-minded
    person that a given premise is the truth. 
    Phillips, 29 Wash. App. at 387
    .
    To prevail on an outrage claim, a plaintiff must show that he or she actually
    suffered severe emotional distress as a result of the defendant’s conduct. 
    Kloepfel, 149 Wash. 2d at 201-03
    . Mr. Patnode first argues that regularly and repeatedly remote-starting
    18
    No. 36065-2-III
    Spicer v. Patnode
    his F-250 over the course of four months, revving its engine, and activating its alarm
    could not have caused a reasonable person to suffer severe emotional distress. We
    disagree. It was Mr. Patnode’s objective to cause Ms. Spicer to suffer sufficient
    emotional distress so she would stop teaching piano lessons at her house. This objective
    could not be accomplished by mere insults, indignities, threats, annoyances, petty
    oppressions, or other trivialities. Mr. Patnode’s argument that Ms. Spicer could not have
    suffered severe emotional distress runs counter to his objective. If he did not think his
    conduct would accomplish his objective, he would not have engaged in it.
    Mr. Patnode next argues no one could believe his conduct could reasonably cause
    Ms. Spicer to fear for her safety. We disagree. One of the parents testified that Mr.
    Patnode’s conduct made her scared and concerned for her children’s safety.
    Mr. Patnode, citing Sutton v. Tacoma School District No. 10, 
    180 Wash. App. 859
    ,
    
    324 P.3d 763
    (2014), argues that Ms. Spicer’s symptoms of stress and insomnia were
    insufficient to constitute extreme emotional distress. There, a teacher pinned a first grade
    special education student against the wall and cornered her by chest-bumping her while
    yelling insults at her. 
    Id. at 863.
    The child’s grandmother witnessed the incident. 
    Id. She testified
    that the child was scared, angry, sad, and mad, and did not want to return to
    the teacher’s class. 
    Id. at 872.
    We held that this evidence was sufficient to constitute
    19
    No. 36065-2-III
    Spicer v. Patnode
    emotional distress. 
    Id. However, there
    was no evidence of how long the emotional
    distress lasted. 
    Id. Because actionable
    outrage requires emotional distress that is more
    than transient, we affirmed the trial court's summary judgment. 
    Id. at 874.
    Sutton is distinguishable. Here, Ms. Spicer suffered emotional distress throughout
    Mr. Patnode's four-month course of conduct.
    Affirmed.
    l" . . .-<.,.. c.-..- ~W\.\1   • c.. ~.
    Lawrence-Berrey, C.J.
    I CONCUR:
    Fearing, J.
    20
    No. 36065-2-III
    KORSMO,J. -
    Outrageous conduct is conduct "which the recitation of the facts to an
    average member of the community would arouse his resentment against the
    actor and lead him to exclaim 'Outrageous!' "
    Reid v. Pierce County, 
    136 Wash. 2d 195
    , 201-02, 961 P .2d 333 (1998) (quoting Browning
    v. Slenderella Sys., 
    54 Wash. 2d 440
    , 448, 341 P .2d 859 ( 1959) (quoting RESTATEMENT
    (SECOND) OF TORTS § 46(g) (AM LAW INST. 1965)). As the court more recently stated:
    The conduct must be "' so outrageous in character, and so extreme in
    degree, as to go beyond all possible bounds of decency, and to be regarded
    as atrocious, and utterly intolerable in a civilized community.'"
    Reyes v. Yakima Health Dist., 
    191 Wash. 2d 79
    , 91,
    419 P.3d 819
    (2018) (quoting Grimsby
    V.   Samson, 
    85 Wash. 2d 52
    , 59, 
    530 P.2d 291
    (1975) (quoting RESTATEMENT§ 46 cmt. d).
    The main element of an outrage claim is, of course, outrageous behavior. Remote
    starting a car or setting off a car _alarm when someone is walking past simply is not
    atrocious conduct, nor is it "utterly intolerable in a civilized community." Mr. Patnode's
    behavior was juvenile, childish, oafish, puerile, immature, infantile, and lame. It would
    not have even qualified as a bad junior high school prank in a less sophisticated time. He
    was annoying, but he was not outrageous.
    No. 36065-2-III
    Spicer v. Patnode
    Washington requires more than this simplistic behavior to satisfy the threshold
    requirements for the tort of intentional infliction of emotional distress. The definition of
    the tort is found in RESTATEMENT § 46 1:
    ( 1) One who by extreme and outrageous conduct intentionally or
    recklessly causes severe emotional distress to another is subject to liability
    for such emotional distress, and if bodily harm to the other results from it,
    for such bodily harm.
    (2) Where such conduct is directed at a third person, the person is
    subject to liability if he intentionally or recklessly causes severe emotional
    distress
    (a) to a member of such person's immediate family who is present at the
    time, whether or not such distress results in bodily harm, or
    (b) to any other person who is present at the time, if such distress results
    in bodily harm.
    Ms. Spicer' s action proceeded under § 46(2)(b ), meaning that she had to show that
    outrageous conduct directed at third persons in her presence resulted in bodily harm.
    While the remaining elements were established, the outrageous conduct element was not.
    She failed to meet the required threshold showing. Jackson v. People 's Federal Credit
    Union, 
    25 Wash. App. 81
    , 84, 604 P .2d 1025 ( 1979).
    In Jackson, the plaintiff sued in outrage because the credit union had attempted to
    repossess his car at his place of work after a dispute arose over loan repayment; the
    incident aggravated his diabetes, a condition known to the credit union. 
    Id. at 83-84.
    1 No Washington court has applied the Restatement (Third) of Torts § 46, so, like
    the majority, I will confine my remarks to the Restatement (Second). It should be noted
    that comment i in the Second Restatement is now found as comment h in the Third
    Restatement.
    2
    No. 36065-2-III
    Spicer v. Patnode
    Division Two of this court rejected the outrage claim, determining that the behavior of
    the credit union failed to meet the "extreme and outrageous" standard of the tort. 
    Id. at 84
    (quoting RESTATEMENT§ 46 cmt. h).
    Proof of outrageous behavior is the sine qua non of this tort. There is no exception
    for the intentional infliction of distress by nonoutrageous behavior. While the steady
    dripping of small amounts of water may erode a foundation just as effectively as a
    deluge, this tort is only concerned with the latter possibility. Behavior must be beyond
    the pale to be actionable.
    Our case law long has reached that same conclusion. Infliction of emotional
    distress by intentional behavior is by itself inadequate to establish this tort. We have
    found far more offensive behavior than noisy car alarms and remote vehicle starting
    insufficient to establish outrageous behavior. E.g., Repin v. State, 
    198 Wash. App. 243
    , 
    392 P.3d 1174
    (2017) (holding that veterinarian's unsuccessful attempt at euthanasia, failure
    to warn of risks, and the dog's immense suffering not sufficiently outrageous); Christian
    v. Tohmeh, 
    191 Wash. App. 709
    , 737-38, 
    366 P.3d 16
    (2015) (doctors' course of conduct-
    obfuscation of plaintiffs diagnosis, yelling and shouting at her and telling her problems
    were in her head; telling other doctors that her emotional issues made her history less
    valid-insufficient to meet the "extremely high" standard of outrage); Strong v. Terrell,
    
    147 Wash. App. 376
    , 388-89, 
    195 P.3d 977
    (2008) (finding conduct insufficient where
    coworker told blonde jokes, ridiculed plaintiffs personal life, called her a bum, and made
    3
    No. 36065-2-III
    Spicer v. Patnode
    other disparaging remarks over the course of several years). Saldivar v. Momah, 145 Wn.
    App. 365, 
    186 P.3d 1117
    (2008) (holding that filing suit against physician with malicious
    intent is not"' utterly intolerable in a civilized community'").
    While no prior Washington case has been based on car noises, a couple of Ohio
    cases have rejected the notion that such behavior is outrageous. Krlich v. Clemente,
    2017-0hio-7945, 
    98 N.E.3d 752
    , 757, 759 (Ct. App.) (finding car horn honking "at all
    hours of the day and night," alleged lewd gestures, and more (such as paintballing
    plaintiffs home and driving on their lawn) not sufficiently extreme and outrageous for
    intentional infliction of emotional distress); Allen v. Pirozzoli, No. 103632, 2016-0hio-
    2645, 
    2016 WL 1600344
    (Ct. App. Apr. 21, 2016) (unpublished) (conduct of setting off
    fireworks, standing in his driveway when plaintiff would pull in the driveway, horn
    honking, banging on fence and windows, revving motorcycle in front of plaintiffs house
    insufficient to establish outrageousness). 2
    Mr. Patnode is clearly a bad neighbor, but he also is bad at being an outrageous
    one. Although the trial court's desire to punish him for his conduct is understandable,
    and appreciated by this writer, that conduct simply does not make the grade for the tort of
    outrage. He intentionally inflicted emotional distress, but did so in a bland enough
    manner that this particular claim was not actionable. This was harassment pure and
    2Unpublished Ohio opinions may be cited as authority in that state. See OHIO
    SUP. CT. REP. OP. R. 3.4. Thus, they may be relied on in this state. GR 14.l(b).
    4
    No. 36065-2-III
    Spicer v. Patnode
    simple. Since the majority rewrites the tort of intentional infliction of emotional distress
    by treating the outrageous conduct element as a question of fact for the trier-of-fact, I
    respectfully dissent.
    5