Brian Fay v. Showcase Motors ( 2019 )


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  •       IN THE COURT OF APPEALS FOR THE STATE OF WASHINGTON
    BRIAN FAY, a single person,          )                  No. 78111-1-1
    )
    Appellant,       )                 DIVISION ONE
    )
    v.                     )
    )                  UNPUBLISHED OPINION
    SHOWCASE MOTORS, a Washington        )
    corporation d/b/a HARRIS-FORD, INC., )
    and bonding company DEVELOPER'S      )
    SURETY AND INDEMNITY COMPANY, a )
    California company,                  )
    )
    Respondents.     )                  FILED: August 12, 2019
    )
    ANDRUS, J. — Brian Fay sued Showcase Motors dba Harris-Ford, Inc., after
    purchasing and then returning a 2009 Shelby Mustang to the dealership. Fay
    challenges the summary judgment dismissal of his claims of misrepresentation,
    violations of Washington's "bushing" statute, RCW 46.70.180(4), and violations of
    the Consumer Protection Act(CPA), chapter 19.86 RCW. He also challenges the
    dismissal of his remaining bushing and CPA claims at trial and the entry of a
    deficiency judgment against him. Because there were genuine issues of material
    fact on Fay's misrepresentation and bushing claims, and because Harris-Ford was
    not entitled to judgment as a matter of law at trial, we reverse the judgment against
    Fay and remand for a new trial.
    No. 78111-1-1/2
    FACTS
    In October 2013, Fay purchased a 2005 Saleen Mustang for $25,000 and
    an extended service contract for $4,100 from Harris-Ford. In early January 2014,
    Fay became dissatisfied with the Saleen and wanted to trade it in for a 2009 Shelby
    Mustang. According to Fay, Harris-Ford was asking $39,569 for the Shelby. At
    the time, Fay still owed $29,300 on the Saleen. Harris-Ford indicated it would
    credit a trade-in value of $16,800, leaving Fay with a negative equity balance of
    $12,500. Fay and Harris-Ford agreed to roll the amount owing on the Saleen into
    the purchase price of and financing for the Shelby.
    During negotiations, Fay asked if the Saleen service contract could be
    transferred to the Shelby. Fay testified that Larry White, Harris-Ford's finance
    manager, represented that the service contracts had "no value" once he traded in
    the Saleen. Fay stated that Harris-Ford agreed to give him a "credit" of $3,000
    toward the cash down payment of $3,900 to reflect the service contract purchase
    price he would otherwise lose by trading in the Saleen. Fay stated Harris-Ford
    used this credit to "seal the deal on the newer Mustang." Fay testified this credit
    was "one of the main reasons [he] went through with the trade-in of the Saleen
    Mustang for such a low amount and for deciding to go through with purchasing the
    Shelby Mustang." Fay also agreed to purchase a new service contract for the
    Shelby for $2,899.
    Harris-Ford disputed Fay's version of events.        Harris-Ford's General
    Manager, Luk Blackwell, testified that the dealership requested a cash down
    payment of $3,900, with Fay paying $900 at signing and the remaining balance to
    2
    No. 78111-1-1/3
    be paid from the refund of the cancelled Saleen service contract. But Fay testified
    that no one at Harris-Ford mentioned a refund for cancelling the service contracts
    or using any refund to pay the down payment. Harris-Ford has nothing in writing
    documenting an oral agreement to use a service contract refund to cover the down
    payment.
    Fay signed three documents for the purchase of the Shelby on January 7,
    2014—a vehicle buyer's order(VBO), a retail installment sale contract(RISC), and
    a vehicle return agreement (VRA)(the Agreement). The VBO listed the down
    payment, net trade-in allowance, and total credits as follows:
    1.    BASE PRICE OF VEHICLE                                                 37,250.00
    2.    DEALER ADDED OPTIONS:
    ETCH                                                                     150.00
    3.    BASE PRICE OF VEHICLE AND OPTIONS (1 PLUS 2)                          37,400.00
    4.    ESTIMATED Vehicle Excise Tax, License, Title and
    Registration Fees, Bank Title Lien Release Fee       $          N/A
    (including $3.00 Arbitration Fee on New Cars)
    161.50
    ($2.50 Dealer Administrative Fee)
    5.    DOWN PAYMENT                              (A) CASH       3,900.00
    (Not receipt for cash received.)           (B) REBATE          N/A      3,900.00
    6.    ESTIMATED Net Trade-In Allowance                                      -12,500.00
    7. TOTAL CREDITS(5 +6)                                                       -8,600.00
    8. SALES TAX (Calculated on the difference between Cash Price of
    Vehicle and Options (Line 3 above) and Gross Trade-In Allowance)          2,018.80
    9. DOCUMENTARY      SERVICES FEE                                               150.00
    10. SERVICE CONTRACT                                                         2,899.00
    11. MAINTENANCE CONTRACT                                                          N/A
    12. SALES TAX (For Service Contract and/or Maintenance Contract)               275.41
    13. INSURANCE (Life, Disability, etc.)                                            N/A
    14. OTHER                                                                         N/A
    15. TOTAL CASH PRICE OF VEHICLE (3 +4+8 +9+10+ 11+ 12+ 13+ 14)              42,904.71
    16. UNPAID BALANCE OF CASH PRICE DUE ON DELIVERY (15-7)                     51,504.71
    17. UNPAID BALANCE — AMOUNT FINANCED (15-7)                                 51,504.71
    The VBO credited $3,900 toward the balance owing on the Saleen and identified
    the total amount Fay owed "on delivery" as $51,504.71. Fay testified that when he
    - 3-
    No. 78111-1-1/4
    left the dealership with the Saleen that day, he had paid $900 in cash, and no one
    represented to him that there remained a balance due on the down payment.
    To the contrary, the VBO contained an integration clause, indicating that
    there were no oral agreements between the parties:
    Buyer agrees that this agreement includes all of the terms and
    conditions on the front and back side hereof, that this agreement
    cancels and supersedes any prior agreement including oral
    agreements and, as of the date below, comprises, with any retail
    installment contract, service contract, insurance contract, and other
    agreements and acknowledgments signed contemporaneous
    herewith, the complete and exclusive statement of the terms of the
    agreement relating to the subject matters covered by this
    agreement. ...
    Fay understood the transaction was conditioned on financing. The RISC
    provided:
    By signing this contract, you choose to buy the vehicle on credit
    under the agreements on the front and back of this contract. You
    agree to pay the Creditor-Seller (sometimes "we" or "us" in this
    contract) the Amount Financed and Finance Charge in U.S. funds
    according to the payment schedule below, as explained in section 1
    on the back.
    The RISC identified the "Amount Financed" as $51,504.71, the same amount
    reflected in the VBO. Fay's first payment of $669.91 was due on February 21,
    2014. The VBO also included a financing contingency:
    If a retail installment contract. . . is signed in conjunction with this
    buyer's order (collectively, the "Agreement"), the Agreement is
    binding upon execution, provided however, that the dealer will
    hereafter assess the buyer's creditworthiness and if the dealer does
    not hereafter approve financing on account of the buyer's
    creditworthiness and subsequently notifies buyer of such
    disapproval, this Agreement is void. . . .
    -4-
    No. 78111-1-1/5
    The VRA provided additional details on the procedure should the financing
    condition not be satisfied. It also advised Fay of his rights under the bushing
    statute, RCW 46.70.180(4):
    It has also been explained to me that under RCW 46.70.180(4), the
    Dealership must contact me within four (4) calendar days.. . to
    advise me whether the financing condition is satisfied or not, and if
    not satisfied I understand the contract is deemed void. However, I
    recognize I can agree after being informed of the failure of the
    financing condition and the Dealership's compliance with RCW
    46.70.180(4) to have the Dealership continue to pursue other
    financing options on my behalf.
    The RISC stated that Harris-Ford assigned the contract "without recourse"' to
    Advantis Credit Union. Based on this notation, Fay left the dealership under the
    impression that Harris-Ford would notify him whether Advantis would finance the
    deal within this four-day time period.
    According to Diana Thomas, a Senior Dealer Lending Specialist with
    Advantis, Harris-Ford submitted Fay's credit application and request for financing
    the same day, January 7, 2014. Fay heard nothing from Harris-Ford regarding the
    loan application or loan approval. Then on January 21, 2014, two weeks after Fay
    completed the purchase paperwork and drove away in the Shelby, he received an
    email from White, which stated:
    I didn't have you,sign a form for the cancellations from your previous
    car that we are using as part of your down. So instead of having you
    drive back here you can authorize us to use it by email. (I authorize
    Harris Ford [sic] to use my cancellations as additional down pmt.)
    And that will take care of the down payment.
    I Without recourse means the party assigning the debt has no further liability to any
    subsequent holder for payment. Without Recourse, BLACK'S LAW DICTIONARY (9th ed. 2009).
    -5-
    No. 78111-1-1/6
    Fay refused to "modify" the contract because he understood that the down
    payment "was already 'taken care of' on January 7." Blackwell confirmed Fay
    would not sign paperwork to allow Harris-Ford to receive the service contract
    refund.
    Fay testified he then called Advantis to check on financing. He learned that
    Advantis had not approved his loan because there was an insufficient down
    payment in relation to the loan amount. Thomas confirmed this fact, testifying that
    on January 27, 2014, Advantis notified Harris-Ford that Fay's loan application was
    outside of Advantis's lending guidelines. According to Fay, Advantis told him that
    Harris-Ford would have to finance the Shelby with another lender. Thomas,
    however, indicated Advantis made a "counter offer" to Harris-Ford, indicating it
    would fund the loan if it received an additional down payment of $1,697.20.
    Thomas further testified that Harris-Ford agreed to pay the additional down
    payment on January 28, 2014. But when Harris-Ford sent a check to the credit
    union to cover this additional amount, it identified an incorrect payee on the check,
    and Advantis notified Harris-Ford of the mistake on February 3, 2014.
    On February 7, 2014, White called Fay and again told him that Fay needed
    to sign additional paperwork to release the service contract refund on the Saleen
    to the dealership as additional down payment on the Shelby. Again, Fay refused.
    Fay called Advantis the following day and was once again notified that the credit
    union had not approved his loan. Upon hearing this news, Fay called Harris-Ford
    multiple times to figure out what was happening. He spoke with a Harris-Ford
    employee, Erick Kelley, who told him that Harris-Ford "would take care of it and
    6
    No. 78111-1-1/7
    [he] needn't worry." According to Fay, no one at the dealership informed him that
    Harris-Ford would finance the sale if Advantis would not.
    In the meantime, Advantis informed Harris-Ford on February 10, 2014, that
    it was returning the Fay contract to the dealership because more than 30 days had
    passed since Fay had signed the initial credit application. On February 12, 2014,
    Harris-Ford sent Advantis a new check to cover the $1,697.20 down payment, but
    the credit union refused to accept the funds because the credit application had
    expired.
    A few days later, on February 15, 2014, Advantis received a second credit
    application from Harris-Ford requesting financing for Fay's purchase of the Shelby.
    The dealership did not tell Fay it resubmitted his previously signed application.
    On February 21, 2014, the day Fay's first payment was due on the Shelby,
    Fay did not know where to send the loan payment so he decided to return the
    vehicle to the dealership. When he took the car back, a Harris-Ford employee told
    Fay that financing had been approved by Advantis. But Fay did not believe him
    because Advantis had, earlier that same day, told him again that financing was not
    approved.    Fay left the vehicle and keys at Harris-Ford, along with a letter
    explaining the lack of confirmation of financing as the reason for returning the
    Shelby.
    Thomas testified that on February 26, 2014, Advantis notified Harris-Ford
    that it needed the first loan payment for the Fay purchase in order to fund the loan.
    Harris-Ford informed Advantis it would send a check to cover this payment.
    -7
    No. 78111-1-1/8
    Advantis received the check on February 27, 2014, and funded the loan the same
    day.
    In early March 2014, Fay received notice from Advantis that a payment was
    due on the Shelby. Fay contacted Advantis and learned, for the first time, that
    Harris-Ford had covered the down payment gap of $1,697.20 and had made the
    first scheduled monthly payment after Fay had returned the vehicle to the
    dealership. The dealership did not notify Fay it intended to make these payments
    on his behalf.
    Harris-Ford subsequently repurchased the installment contract from
    Advantis and notified Fay that it planned to sell the Shelby. Harris-Ford sold the
    vehicle for $30,999 in October 2014. Harris-Ford claimed Fay owed it a deficiency
    under the VBO of $21,777.24.
    Fay sued Harris-Ford in June 2014, alleging the dealership misrepresented
    the terms of the down payment and violated RCW 46.70.180(4), a per se violation
    of the CPA. Harris-Ford filed a counterclaim for breach of contract and sought a
    deficiency judgment against Fay.
    Harris-Ford filed a motion for summary judgment seeking the dismissal of
    Fay's claims and the entry of a deficiency judgment against him. Fay, who had
    new counsel appear just before his responsive pleadings were due, sought a
    continuance of the summary judgment hearing. The trial court denied this request.
    The trial court granted Harris-Ford's motion in part, finding no issues of
    material fact, except as to Fay's claim that Harris-Ford violated the bushing statute
    by not advising him that the financing contingency had been waived within the
    8
    No. 78111-1-1/9
    statutory four-day period. It reserved ruling on Fay's CPA claim as to the bushing
    statute violation.   It provisionally granted Harris-Ford's motion for summary
    judgment on its counterclaim for breach of contract, pending the outcome of trial
    on the bushing and CPA violations.
    At trial, Fay admitted that White had stated Fay was "creditworthy," but did
    not tell him that his financing had been unconditionally approved. Fay testified that
    he understood White's statement to mean that while his credit scores and history
    of paying bills made him creditworthy, that did not mean his loan had been
    approved or that the dealership was agreeing to waive the financing contingency.
    At the conclusion of Fay's case-in-chief, Harris-Ford moved for judgment as
    a matter of law, arguing that Fay's admission that White told him he was
    creditworthy constituted compliance with the bushing statute as a matter of law.
    The trial court agreed, reasoning that notification of creditworthiness was
    notification that the dealer had unconditionally accepted the contract. The court
    found Fay had breached the contract by failing to make payments on the loan to
    Harris-Ford, Harris-Ford had not violated the bushing statute, and Harris-Ford was
    entitled to entry of a deficiency judgment, reasonable attorney fees, and costs.
    The court entered judgment against Fay in the amount of $21,001.41, interest of
    $2,552.03, attorney fees of $65,375.02, and costs of $240.00, for a total judgment
    of $89,168.66.
    Fay filed a motion for reconsideration and a new trial, based partially on new
    evidence that the dealership had received over $2,800 from refunds on the service
    contracts for both the Saleen and the Shelby.             Harris-Ford conceded it
    9
    No. 78111-1-1/10
    miscalculated the amount Fay owed on the deficiency judgment. First, it claimed
    it had failed to include in the deficiency judgment the $3,000 down payment it
    alleged Fay owed under the Agreement. Second, it admitted Fay was entitled to
    a credit of $2,646.87 against the judgment to reflect the amount the dealership had
    received as a refund from the Saleen service contracts. It entered a partial
    satisfaction of judgment to reflect this credit.
    The trial court denied Fay's post-trial motions. It found the new evidence
    Fay proffered could have raised a genuine issue of fact as to whether there had
    been a misrepresentation, but no trier of fact could conclude the misrepresentation
    caused Fay any harm. The court also concluded that the deficiency judgment was
    less than if the newly found evidence had been considered and, as a result, the
    newly discovered evidence would not have improved Fay's position.
    Fay appeals.
    ANALYSIS
    Fay raises three issues on appeal. First, he contends the trial court abused
    its discretion in denying his motion to continue the summary judgment hearing.
    Second, he argues the trial court erred in dismissing on summary judgment Fay's
    misrepresentation and bushing claims and in granting Harris-Ford's breach of
    contract counterclaim. Finally, Fay maintains the trial court erred by granting
    Harris-Ford's motion for judgment as a matter of law at the close of Fay's case-in-
    chief.2
    Fay has not challenged on appeal the trial court's dismissal of Fay's breach of contract
    2
    or breach of warranty claims. Nor has he assigned error to the trial court's dismissal of Fay's claim
    that the Agreement included a condition that it had to be assigned to a lender during the four-day
    bushing period.
    - 10-
    No. 78111-1-1/11
    A. Motion to Continue Summary Judgment Hearing
    Fay argues the trial court abused its discretion by denying his motion to
    continue the summary judgment hearing. We disagree.
    We review this decision for an abuse of discretion. Pitzer v. Union Bank of
    Cal., 
    141 Wash. 2d 539
    , 556,9 P.3d 805 (2000). CR 56(f) allows a trial court to grant
    a continuance if the party requesting the continuance provides an affidavit showing
    a need for additional time to obtain affidavits, take depositions, or conduct other
    discovery. Butler v. Joy, 
    116 Wash. App. 291
    , 299, 
    65 P.3d 671
    (2003). The trial
    court has the discretion to deny a continuance when (1) the requesting party does
    not have a good reason for the delay in obtaining the evidence;(2) the requesting
    party does not indicate what evidence would be established by further discovery;
    or (3) the new evidence would not raise a genuine issue of fact. Coggle v. Snow,
    
    56 Wash. App. 499
    , 507, 
    784 P.2d 554
    (1990).
    Fay moved to continue the summary judgment hearing seeking time to
    depose White to discover information about the Saleen service contract refunds.
    But the record establishes Fay had had three years to conduct this discovery. He
    filed suit in June 2014, conducted two rounds of written discovery between
    September 2014 and February 2017, amended his complaint in 2015, and argued
    cross-motions for partial summary judgment in 2016. Given that litigation was in
    its third year when Fay's counsel requested the continuance, it was within the trial
    court's discretion to deny the continuance.
    No. 78111-1-1/12
    B. Harris-Ford's Motion for Summary Judgment
    Next, Fay argues the trial court erred in dismissing his misrepresentation,
    bushing, and CPA claims on summary judgment, and in granting summary
    judgment to Harris-Ford on its counterclaim. We address each claim in turn below.
    We review summary judgment de novo and engage in the same inquiry as
    the trial court. Heath v. Uraqa, 
    106 Wash. App. 506
    , 512, 
    24 P.3d 413
    (2001).
    Summary judgment is appropriate if, in view of all the evidence, reasonable
    persons could reach only one conclusion. Hansen v. Friend, 118 Wn.2d 476,485,
    
    824 P.2d 483
    (1992); see also CR 56(c). On review, Fay is entitled to have us
    look at the evidence in a light most favorable to him and against Harris-Ford.
    Herron v. Tribune Publ'q Co., 
    108 Wash. 2d 162
    , 170, 
    736 P.2d 249
    (1987).
    1. Misrepresentation
    Fay argues there were disputed facts as to whether Harris-Ford
    misrepresented the total amount of down payment for which he was responsible.
    App. Br. at 1, 32. To establish fraudulent misrepresentation, Fay must prove:
    (1) representation of an existing fact, (2)the materiality of the
    representation,(3) the falsity of the representation,(4) the speaker's
    knowledge of the falsity of the representation or ignorance of its truth,
    (5) the speaker's intent that the listener rely on the false
    representation, (6) the listener's ignorance of its falsity, (7) the
    listener's reliance on the false representation,(8) the listener's right
    to rely on the representation, and (9) damage from reliance on the
    false representation.
    Landstar Inwav Inc. v. Samrow, 
    181 Wash. App. 109
    , 124, 325 P.3d 327(2014). Fay
    must prove every element by clear, cogent, and convincing evidence. Baertschi
    v. Jordan, 
    68 Wash. 2d 478
    , 482-83, 413 P.2d 657(1966).
    - 12-
    No. 78111-1-1/13
    We conclude the trial court erred in granting Harris-Ford's summary
    judgment on Fay's fraudulent misrepresentation claim.                    First, Fay presented
    evidence that Harris-Ford made a misrepresentation of a material fact—that the
    Saleen service contracts had no value and that the Agreement included a $3,000
    "credit" from the dealership as an incentive to "seal the deal." Fay testified:
    4. Larry White told me on January 7, 2014 that the down payment
    for the 2009 [Shelby] Mustang would be $3,900, and that I only
    needed to pay $900 of that. 1 paid only $900 that day.
    5. I noted that the sale document reflected that a cash down
    payment of $3[,]900 had been applied as a credit. I was led to
    believe the dealership was using that $3,000 [as] an incentive to
    seal the deal on the newer Mustang.
    Fay testified that no one ever told him he would be responsible for the remaining
    $3,000 down payment Or that he needed to relinquish his right to a refund under
    the Saleen service contract to cover that portion of the down payment.3 Blackwell's
    testimony that Fay agreed to pay the balance of the $3,900 cash down payment
    from refunds on the cancelled Saleen service contracts directly conflicts with Fay's
    version of events.
    Second, there was circumstantial evidence from which a trier of fact could
    conclude that Harris-Ford knew this statement, when made, was false, in light of
    White's subsequent communications with Fay asking him to execute documents
    necessary to release the refund to the dealership. A reasonable trier of fact could
    3 Harris-Ford argues that under clauses (2)(e) and (3)(g) of the Saleen RISC, it was
    contractually entitled to the service contract refunds to reduce the amount Fay owed on that vehicle
    loan before the net amount was rolled into the loan for the Shelby. But Harris-Ford did not raise
    this argument on summary judgment. Sourakli v. Kvriakos. Inc., 
    144 Wash. App. 501
    , 509, 182 P.3d
    985(2008)("An argument neither pleaded nor argued to the trial court cannot be raised for the first
    time on appeal."); see also RAP 9.12. We decline to address this argument made for the first time
    on appeal.
    - 13-
    No. 78111-1-1/14
    also conclude Harris-Ford wanted Fay to rely on this representation in order to
    convince him to trade in the Saleen for the Shelby. A trier of fact could also find
    that Fay was unaware of his refund rights, based on Fay's declaration testimony
    to that effect.
    A trier of fact could also find that Fay's reliance on these representations
    was reasonable because there is nothing in the Agreement to contradict Fay's
    understanding of the deal's terms. There is no written agreement, signed by Fay,
    to reflect his consent to assign service contract refunds to Harris-Ford to cover any
    portion of the down payment. The Agreement actually provided that the total
    amount"due on delivery" of the Shelby was $51,504.71. This sum reflects the total
    sum to be financed. And the VBO contains an integration clause indicating that
    there were no oral agreements between the parties.           Thus, nothing in the
    Agreement indicates that Fay still owed $3,000.
    Finally, there is evidence that Fay relied on the representations to his
    detriment. According to Fay, "[i]f the deal would have required me to pay the
    $3,000 balance or relinquish an asset valued at that amount, I would not have
    bought the car." And we cannot conclude from the record before us that Fay was
    not damaged by the misrepresentation. Although counsel for Harris-Ford indicated
    in response to Fay's motion for reconsideration that he failed to include the $3,000
    down payment in his deficiency judgment calculation, there are questions of fact
    regarding the total amounts the dealership received for the service contract
    refunds on both vehicles and whether the dealership was actually entitled to those
    refunds in the first instance. Because this evidence was not presented until after
    - 14 -
    No. 78111-1-1/15
    summary judgment and trial, we cannot consider it. RAP 9.12; see also Vernon v.
    Aacres Allvest, LLC, 
    183 Wash. App. 422
    , 436, 
    333 P.3d 534
    (2014).
    If Harris-Ford committed fraud to induce Fay to sign the Agreement, the
    transaction was voidable. Pedersen v. Bibioff, 
    64 Wash. App. 710
    , 722, 
    828 P.2d 1113
    (1992); see also Restatement (Second) of Contracts § 163(Am. Law Inst.
    1981). If Harris-Ford intentionally misrepresented to Fay that it was granting him
    a $3,000 "credit" and intentionally chose not to tell Fay that his service contract
    refund was going to be used to cover this "credit," then Fay's attempt to rescind
    the Agreement when he delivered the Shelby to the dealership on February 21,
    2014, would have been valid.4
    Because, there are genuine issues of material fact on Fay's claim of
    fraudulent misrepresentation, we conclude the trial court erred in dismissing this
    claim on summary judgment.
    2. Bushing Statute Violation
    Fay also alleged two violations of the bushing statute—(1) Harris-Ford
    failed to notify Fay within four days of signing the Agreement that it had
    unconditionally accepted or waived the financing contingency, and (2) Harris-Ford
    attempted to change the conditions of the Agreement by requesting, two weeks
    after-the-fact, that Fay sign additional paperwork authorizing the dealership to use
    the Saleen service contract refunds toward the down payment on the Shelby. Fay
    4  We point out, however, that if the Shelby transaction is rescinded, Fay may still owe
    money to Harris-Ford on the Saleen loan. We have no evidence before us as to whether Harris-
    Ford resold that vehicle and, if so, whether it was able to resell it for more than Fay owed on the
    loan at the time he purchased the Shelby. We leave the resolution of that issue for the trial court
    on remand.
    - 15-
    No. 78111-1-1/16
    argues the trial court erred by dismissing the second of these two statutory claims
    on summary judgment.
    RCW 46.70.180(4)(a) makes it unlawful to commit any act of "bushing,"5
    defined as entering into a written agreement signed by the prospective buyer which
    [i]s subject to any conditions or the dealer's. . . future acceptance,
    and the dealer fails or refuses. . . within four calendar days, . . . to
    inform the buyer. . . [t]hat the dealer unconditionally accepts the
    contract[,]. . . having satisfied, removed, or waived all conditions to
    acceptance or performance, including, but not limited to, financing,
    assignment, or lease approval. . . .
    Harris-Ford's summary judgment motion did not seek to dismiss Fay's claim
    that the dealership unlawfully changed the conditions of the Agreement after-the-
    fact by asking Fay to release his right to the Saleen service contract refunds to
    fund the down payment.6 The trial court's written order on summary judgment was
    silent as to this bushing claim. We do not have a verbatim report of proceedings
    from the summary judgment hearing. In the narrative report of proceedings, the
    trial court apparently "found that Harris Ford's [sic] request that Brian Fay give
    written permission for it to collect refunds on the service contract for the traded-in
    vehicle did not violate the bushing statute." But a "trial court's oral or memorandum
    opinion is no more than an expression of its informal opinion at the time it is
    rendered. It has no final or binding effect unless formally incorporated into the
    findings, conclusions, and judgment." State v. Mallory,69 Wn.2d 532, 533-34,419
    5 "Bushing"     occurs when a car dealer obligates a buyer to buy a vehicle but reserves to
    itself the ability to accept or reject the terms of the deal for a period of more than three days. RCW
    46.70.180(4)(a); Banuelos v. TSA Wash.. Inc., 
    134 Wash. App. 603
    , 611, 141 P.3d 652(2006).
    6 Harris-Ford withdrew its summary judgment motion on the first bushing claim,
    conceding
    Fay had raised genuine issues of material fact in his response to its motion.
    - 16 -
    No. 78111-1-1/17
    P.2d 324 (1966). Because the trial court failed to address the second bushing
    claim in its written order, there was in effect no final ruling on the claim, and we
    remand it for resolution by the trial court.
    3. Consumer Protection Act Claims
    Fay alleged two CPA violations—Harris-Ford's alleged violations of the
    bushing statute and its alleged misrepresentations to Fay that the down payment
    would be covered by a dealership "credit." The trial court, on summary judgment,
    dismissed the latter of these two CPA claims. On appeal, Fay argues the trial court
    erred in dismissing this claim. We disagree.
    The CPA prohibits "unfair or deceptive acts or practices in the conduct of
    any trade or commerce." RCW 19.86.020. To establish a CPA violation, Fay must
    establish all five of the following elements: (1) an unfair or deceptive act (2) in
    trade or commerce (3) that affects the public interest,(4) injury to the plaintiff in his
    or her business or property, and (5) a causal link between the unfair or deceptive
    act complained of and the injury suffered. Indoor Billboard/Wash., Inc. v. Integra
    Telecom of Wash., Inc., 
    162 Wash. 2d 59
    , 74, 170 P.3d 10(2007). Whether an action
    violates the CPA is a question of law reviewed de novo. Bavand v. OneWest Bank,
    
    196 Wash. App. 813
    , 840, 385 P.3d 233(2016).
    Ordinarily, a breach of a private contract or a claim of fraud affecting no one
    but the parties to the contract is not an act or practice affecting the public interest.
    i
    Sloan v. Thompson, 
    128 Wash. App. 776
    , 792, 
    115 P.3d 1009
    (2005) (quoting
    Hangman Ridge v. Safeco Title, 
    105 Wash. 2d 778
    , 790-91, 
    719 P.2d 531
    (1986)). A
    7 RCW 46.70.310   makes a violation of RCW 46.70.180(4) a per se violation of the CPA.
    - 17-
    No. 78111-1-1/18
    plaintiff must have evidence that additional plaintiffs have been or will be injured in
    the same fashion to change the factual pattern from a private dispute to one that
    affects the public interest. 
    Id. (quoting Hangman
    Ridge, 105 Wash. 2d at 790-91
    ).
    Even if there are genuine issues of material fact whether Harris-Ford
    misrepresented the terms of Fay's down payment and whether this conduct, if true,
    is an unfair or deceptive act in trade or commerce,there is no evidence that Harris-
    Ford engaged in this same practice with any other vehicle purchasers. Thus, the
    trial court did not err in granting summary judgment on this CPA claim.
    4. Harris-Ford's Breach of Contract Counterclaim
    Next, Fay argues the trial court erred in granting Harris-Ford's motion for a
    deficiency judgment. Harris-Ford contended it was entitled to summary judgment
    because Fay had defaulted on making any payment under the Shelby RISC. Fay
    countered that he was entitled to return the Shelby to the dealership under the
    Uniform Commercial Code8 (UCC) and, as a result, Harris-Ford had no legal
    entitlement to any payments under the Agreement.
    On appeal, Fay argues the trial court erred in failing to address his
    affirmative defenses of anticipatory repudiation under RCW 62A.2-610; the
    dealership's failure to respond to his demand for adequate assurances under RCW
    62A.2-609; and impossibility of performance, failure to mitigate damages, and
    failure to perform a condition precedent. With the exception of RCW 62A.2-609,
    Fay admits he did not plead these defenses, and we can find no evidence he raised
    any of them below. We will not address these affirmative defenses for the
    8 Title 62A   RCW.
    - 18-
    No. 78111-1-1/19
    first time on appeal. See Port of Pasco v. Stadelman Fruit, Inc., 
    60 Wash. App. 32
    ,
    37, 
    802 P.2d 799
    (1990)(when substantial rights of the parties will be affected,
    affirmative defenses may not be raised for the first time on appeal).
    We also find no merit to Fay's "reasonable assurances" defense. The UCC
    provides that "[a] contract for sale imposes an obligation on each party that the
    other's expectation of receiving due performance will not be impaired." RCW
    62A.2-609(1). If "reasonable grounds for insecurity arise with respect to the
    performance of either party[,] the other may in writing demand adequate assurance
    of due performance." 
    Id. Until such
    assurance is provided, the party may "if
    commercially reasonable," suspend performance. 
    Id. Failing to
    provide this
    assurance within 30 days is a repudiation of the contract. RCW 62A.2-609(4).
    The adequacy of a demand for assurances is generally a question of fact.
    Alaska Pac. Trading Co. v. Eagon Forest Prods., Inc., 
    85 Wash. App. 354
    , 364, 
    933 P.2d 417
    (1997). But it may be resolved on summary judgment if reasonable
    persons could reach only one conclusion. 
    Id. A demand
    for assurances must be
    clear and unequivocal. 
    Id. at 363-64.
    A less clear statement will be considered
    sufficient only when the interaction between the parties is such that both
    understand that the demanding party will withhold performance unless assurances
    are forthcoming. 
    Id. at 364.
    Fay contends he sought assurances under the UCC when, on February 18,
    2014, he notified Harris-Ford in writing that he considered the contract void for lack
    of financing. Fay cites to an unsigned letter dated February 18, 2014, in which Fay
    recounted his attempts to obtain information about financing. In this letter, Fay
    - 19-
    No. 78111-1-1/20
    stated, "As of today 2/18/14 I have not heard back from Harris Ford [sic]
    and.. . therefore deem this contract for the purchase of this Shelby void. 1 plan
    on returning the vehicle to Harris Ford [sic] on Wednesday[,] February 19th 2014."
    But according to Fay's declarations, he delivered the Shelby and its keys the same
    day he delivered this letter to Harris-Ford, on February 21, 2014.
    A document declaring a contract void, delivered on the same day as the
    purchased item is returned to the seller, is not a "written demand for adequate
    assurance of due performance" under RCW 62A.2-609(1); instead, it is an act of
    repudiation of the contract. See State v. Brown, 
    92 Wash. App. 586
    , 602, 
    965 P.2d 1102
    (1998) (party's unequivocal statement that he or she will not or cannot
    perform a contract constitutes a repudiation of that contract).
    Although the trial court did not err in rejecting Fay's UCC defense, it
    nevertheless erred in granting summary judgment to Harris-Ford on its
    counterclaim because there are genuine issues of material fact as to whether
    Harris-Ford fraudulently misrepresented material terms of the deal to induce Fay
    to enter into the transaction. If Harris-Ford fraudulently induced Fay to purchase
    the Shelby, the transaction is voidable. 
    Pedersen, 64 Wash. App. at 722
    . If the
    transaction is voidable, then Fay's return of the vehicle constituted a rescission,
    and he did not breach the contract by not making any payments. See Yakima
    County (West Valley) Fire Prot. Dist. 12 v. City of Yakima, 
    122 Wash. 2d 371
    , 390,
    
    858 P.2d 245
    (1993) (fraudulent misrepresentation makes contract voidable);
    Skagit State Bank v. Rasmussen, 
    109 Wash. 2d 377
    , 384, 
    745 P.2d 37
    (1987)
    - 20 -
    No. 78111-1-1/21
    (rescission adequate remedy for voidable contract).                   We therefore reverse
    summary judgment on Harris-Ford's deficiency counterclaim.9
    C. Harris-Ford's Motion for Judgment as a Matter of Law
    Lastly, Fay contends the trial court erred in granting Harris-Ford's motion
    for judgment as a matter of law on his bushing claim at the conclusion of his case-
    in-chief. We agree.
    Judgment as a matter of law may be granted only if there is no legally
    sufficient evidentiary basis for a reasonable fact finder to find for the nonmoving
    party with respect to that issue. CR 50(a)(1). A motion for judgment as a matter
    of law admits the truth of the evidence of the nonmoving party and all inferences
    that reasonably can be drawn therefrom. Ramey v. Knorr, 130 Wn. App. 672,675-
    76, 
    124 P.3d 314
    (2005). This court reviews a motion for judgment as a matter of
    law de novo, considering the evidence in the light most favorable to Fay, as the
    nonmoving party. 
    Id. at 676.
    At trial, Fay testified that during his negotiations to purchase the Shelby, he
    and White went over the financing terms. They discussed the interest rate and
    number of payments, and White confirmed the date the first payment would be
    due. Fay unequivocally testified that White at no point told him that financing was
    unconditionally approved. When asked what White said, Fay testified, "He said I
    was creditworthy." Fay testified he understood "creditworthy" to mean that "the
    9 Because we reverse the trial court's summary judgment orders, with the exception of the
    stand-alone CPA claim, we need not reach the issue of whether the court erred in denying Fay's
    post-trial motion to vacate these orders under CR 60. With regard to the CPA claim, in his post-
    trial motion to vacate, Fay still presented no evidence that Harris-Ford engaged in the same
    practice with other vehicle purchasers. Thus, the trial court did not err by denying the motion to
    vacate its summary judgment ruling on that claim.
    - 21 -
    No. 78111-1-1/22
    loan is not approved or it would have to be put through a credit union, but my FICO
    scores and my history of paying bills timely made me creditworthy." He testified
    that no one from the dealership ever confirmed financing.
    At the close of Fay's case-in-chief, Harris-Ford moved for judgment in its
    favor, arguing that informing Fay he was creditworthy satisfied the unconditional
    acceptance requirement of the bushing statute. The trial court agreed and granted
    Harris-Ford's motion. It concluded "Harris[-Ford] fulfilled its obligations pursuant
    to the parties [sic] contract by informing [Fay] that the credit worthiness condition
    was satisfied, without any conditions to that statement, within four (4) days . . . of
    the contract execution."
    RCW 46.70.180(4)(a) makes it unlawful for a dealership to wait more than
    four calendar days to inform a buyer that all conditions of the contract have been
    satisfied, removed, or waived. The VBO provided that "the agreement is binding
    upon execution, provided however, that the dealer will hereafter assess the buyer's
    creditworthiness." Harris-Ford contends Fay admitted it made an assessment of
    Fay's creditworthiness and notified him of its determination before Fay left the lot
    with the Shelby. But this argument ignores language in both the VBO and the VRA
    requiring Harris-Ford to notify Fay that it was waiving the financing contingency for
    the deal. The VBO provided that "the dealer will hereafter assess the buyer's
    creditworthiness[,] and if the dealer does not hereafter approve financing on
    account of the buyer's creditworthiness," the deal would be void.
    Similarly, the VRA expressly provided that the deal was conditioned on
    approval of Fay's credit, not merely on the fact that he was "creditworthy":
    - 22 -
    No. 78111-1-1/23
    I understand that the sale or lease of the below-described vehicle is
    conditioned upon the Dealershipris approval of my credit. If the
    approval does not occur, the contract will be deemed null and void.
    I understand you may and I consent to you submitting my credit
    application and the contract to more than one lending institution in
    consideration of approval of the financing condition. Should the
    Dealership be unable to give finance approval, I understand you may
    ask that I return the vehicle to the Dealership . . . .
    It has also been explained to me that under RCW 46.70.180(4), the
    Dealership must contact me within four (4) calendar days.. . to
    advise me whether the financing condition is satisfied or not, and if
    not satisfied, I understand the contract is deemed void. . . .
    I agree that "notification" as to approval or rejection of financing shall
    include, but is not limited to, notification by telephone or in person,
    fax, letter and/or voice message. . . .
    The fact that White told Fay he was creditworthy does not, as a matter of
    law, constitute notification to a buyer that Harris-Ford deemed the financing
    contingency to be satisfied, removed, or waived. Considering a person to be
    creditworthy is not the same as approving that person for a particular loan.
    "Creditworthy" is defined as "financially sound enough that a lender will extend
    credit in the belief default is unlikely; fiscally healthy." Creditworthy, Black's Law
    Dictionary (9th ed. 2009). In lay terms, it is defined as "having a satisfactory credit
    rating." RANDOM HOUSE WEBSTER'S UNABRIDGED DICTIONARY 473(2001).
    Fay testified that although he understood that White believed him to be a
    good candidate for a loan, he did not understand the dealership to have waived
    the requirement that he qualify for a loan through a credit union. White testified
    via declaration on summary judgment that he orally informed Fay on the day he
    signed the contract that "the finance condition was unconditionally satisfied." Had
    he taken the stand to so testify and had the trier of fact found this testimony to be
    - 23 -
    No. 78111-1-1/24
    more credible than Fay's version of events, there would be a basis for concluding
    that Harris-Ford complied with the bushing statute. But Fay's testimony alone
    provided a sufficient evidentiary basis for a reasonable fact finder to find for him
    on his bushing claim. The trial court thus erred in granting Harris-Ford's motion
    for judgment as a matter of law.
    We reverse the judgment against Fay, as well as the trial court's order on
    summary judgmentl° and its order on Harris-Ford's motion for judgment as a
    matter of law, and remand for further proceedings consistent with this opinion.
    WE CONCUR:                                                       /
    oAlk,,97
    10 Except as to Fay's stand-alone CPA claim.
    - 24 -