James Courtney v. Washington Util. and Transp. Comm'n , 414 P.3d 598 ( 2018 )


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  •                                                                           FILED
    APRIL 3, 2018
    In the Office of the Clerk of Court
    WA State Court of Appeals, Division III
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    DIVISION THREE
    JAMES COURTNEY and CLIFFORD                   )         No. 35095-9-III
    COURTNEY,                                     )
    )
    Appellants,              )
    )
    v.                              )
    )
    WASHINGTON UTILITIES AND                      )
    TRANSPORTATION COMMISSION;                    )
    DAVID DANNER, chairman and                    )
    commissioner, ANN RENDAHL,                    )
    commissioner, and JAY BALASBAS,               )         PUBLISHED OPINION
    commissioner, in their official capacities    )
    as officers and members of the                )
    Washington Utilities and Transportation       )
    Commission; and STEVEN KING, in his           )
    official capacity as executive director of    )
    the Washington Utilities and                  )
    Transportation Commission,                    )
    )
    Respondents,             )
    )
    ARROW LAUNCH SERVICE, INC.,                   )
    )
    Intervenor.              )
    LAWRENCE-BERREY, C.J. — RCW 81.84.010(1) prohibits operating a commercial
    ferry for the public use over a regular route unless the Washington Utilities and
    Transportation Commission (WUTC) issues a certificate declaring that public
    No. 35095-9-III
    Courtney v. Wash. Utils. & Transp. Comm’n
    convenience and necessity (PCN) requires such operation. James Courtney and Clifford
    Courtney sought a declaratory order from the WUTC to determine whether any of their
    five proposed commercial ferry services on Lake Chelan would require a PCN certificate.
    They contended that none of their proposed services were “for the public use,” as
    contemplated by RCW 81.84.010(1). The WUTC disagreed and concluded that all five of
    the Courtneys’ proposed ferry services were for the public use and would require a PCN
    certificate.
    On appeal, the Courtneys contend that the WUTC erred in too broadly construing
    “for the public use.” They also contend that the WUTC acted arbitrarily or capriciously
    because it treats surface transportation carriers differently from commercial ferries and
    because the WUTC refused to apply the charter service exemption for commercial ferries
    to one of its proposed ferry services.
    We review the legislative intent behind RCW 81.84.010(1), conclude that the
    phrase “for the public use” should be construed broadly to protect regulated commercial
    ferries, and affirm the WUTC.
    FACTS
    Lake Chelan Boat Company has operated a year-round commercial ferry service
    on Lake Chelan since 1918. The WUTC’s predecessor issued a PCN certificate to Lake
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    Chelan Boat Company in 1929 and, since that time, Lake Chelan Boat Company has
    successfully protected its exclusivity.
    The Courtneys are residents of Stehekin, Washington, a small, unincorporated
    town at the northwest end of Lake Chelan. The Courtneys and their families own several
    businesses in Stehekin, Washington, including two floating plane companies, Stehekin
    Valley Ranch, Stehekin Outfitters, Stehekin Log Cabins, and Stehekin Pastry Company.
    They have attempted to operate their own commercial ferry on Lake Chelan for the past
    two decades. Stehekin, a popular tourist destination, is accessible only by boat, plane, or
    foot.
    In 2009, Cliff Courtney sent a letter to his state legislators and the governor urging
    them to eliminate or relax the commercial ferry PCN requirement. The legislature passed,
    and the governor signed, a bill directing the WUTC to study and report on the
    appropriateness of the regulations governing ferry service on Lake Chelan.
    The WUTC published its report in early 2010. The report reviewed the history of
    ferry service regulation on Lake Chelan from 1911 to 2009 and the legal framework for
    regulation and its rationale. The report discussed the then-current ferry service on Lake
    Chelan and the views of stakeholders as to whether existing laws should be relaxed to
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    Courtney v. Wash. Utils. & Transp. Comm’n
    allow unregulated commercial ferries to compete with regulated commercial ferries. The
    report concludes with a discussion and recommendation to the legislature:
    [T]he ferry services provided by the Lake Chelan Boat Company provide a
    lifeline to the communities of Stehekin and Holden Village. Faced with the
    question posed in 1921—would these communities be adequately served by
    unregulated passenger ferry operators?—the present Commission could not
    say with confidence that they would.
    In the short term, it is conceivable, and perhaps likely, that during the busy
    summer months customer would enjoy the benefits of competition among
    boat operators, who would lower fares and improve service to make their
    offerings more attractive to potential customers. During these periods,
    tourism may even increase as prices fall.
    But we agree with our predecessors that . . . ferry operators would cease all
    unprofitable activities. With no legal obligation to serve, they would reduce
    or eliminate services during the winter months, or during times when fuel
    prices are high, or during times when more attractive business opportunities
    arise for the use of their boats or docking facilities. Even if revenues during
    the summer months would allow the operators revenue to serve year-round,
    they would not be expected to so if such activities were unprofitable and
    they were under no obligation to provide them. In any event, it is not clear
    that summer operations would subsidize winter service if the operators were
    to lose market share during those months to seasonal competitors.
    Moreover, the issue of safety must be considered. Because the purchase,
    maintenance and operation of ferry service is a costly venture . . . we doubt
    that the opportunity to provide ferry service on Lake Chelan will attract
    more than a few operators that the Commission would deem “fit, willing
    and able” to provide service under current standards. . . .
    For these reasons, the Commission does not recommend at this time any
    changes to the state laws dealing with commercial ferry regulation as it
    pertains to Lake Chelan. . . .
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    Clerk’s Papers (CP) at 287.
    In 2011, the Courtneys commenced a federal constitutional challenge to the PCN
    requirement. The federal district court dismissed the Courtneys’ claims, but the Ninth
    Circuit reversed in part. On remand, the federal district court issued an order “retain[ing]
    jurisdiction over [the Courtneys’] second constitutional claim pending an authoritative
    construction of the phrase ‘for the public use for hire’ by the WUTC or the Washington
    state courts.” CP at 252.
    In furtherance of that order, the Courtneys filed a petition with the WUTC for it to
    determine the meaning of “for the public use for hire.”1 The WUTC declined to enter an
    order on the basis that the petition lacked sufficient information and operational details.
    The Courtneys then filed a second petition setting forth five proposed ferry services so
    that the WUTC could make its determination as to each proposed service.
    The services share several features in common. The proposed vessel is a 50- to
    64-foot climate-controlled boat, and would operate between Memorial Day and early
    October of each year. Each service would charge a flat rate of $37 per adult passenger
    for a one-way ticket, or $74 for a round trip.
    1
    The WUTC has defined “for hire” as “transportation offered to the general public
    for compensation.” WAC 480-51-020(7). The Courtneys do not challenge the WUTC’s
    definition of this part of the statutory language. For this reason, we truncate the phrase
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    Each service would be a scheduled run between Stehekin and the federally-owned
    dock in either Fields Point Landing or Manson Bay Marina. The boat would leave
    Stehekin at 10:00 a.m., arrive at either destination at noon, depart at 12:30 p.m., and
    arrive back at Stehekin at 2:30 p.m. The primary difference among the proposed services
    are the scope of passengers the boat would carry:
    Proposal 1 (Lodging Customers of Stehekin Valley Ranch)—Passengers
    would be limited to persons with confirmed reservations to stay overnight at
    Stehekin Valley Ranch, owned by Clifford Courtney and his wife. The boat
    transportation service would be owned by Clifford Courtney, and make no
    intermediate stops.
    Proposal 2 (Lodging Customers and Customers of Other Activities
    Offered at Stehekin Valley Ranch)—In addition to persons with
    reservations to stay at the ranch, passengers would include anyone with
    reservations to participate in any of the activities the ranch offers, including
    activities provided by Stehekin Outfitters, run in part by Clifford Courtney’s
    son. Again, the boat transportation service would be owned by Clifford
    Courtney and would make no intermediate stops.
    Proposal 3 (Customers of Courtney Family-owned Businesses)—Passengers
    would be limited to anyone with reservations at any business owned by
    Clifford or James Courtney or their extended family, including but not
    limited to the Stehekin Valley Ranch. The boat would make intermediate
    stops at, or stand-alone trips to, other points on Lake Chelan as necessary to
    access the businesses. The boat transportation service would be owned by
    James and Clifford Courtney.
    Proposal 4 (Customers of Stehekin-Based Businesses)—Passengers could
    be anyone with reservations at any Stehekin-based businesses that want to
    from here forth.
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    use the service, including but not limited to Courtney family-owned
    businesses. The boat would make intermediate stops at, or stand-alone trips
    to, other points on Lake Chelan as necessary to access the businesses. The
    boat transportation service would be owned by James and Clifford
    Courtney.
    Proposal 5 (Charter by Stehekin-based Travel Company)—Passengers
    would be restricted to persons who have purchased a travel package from a
    Stehekin-based travel agency that is not affiliated with the Courtneys but
    would charter the boat from the Courtneys. The boat would make
    intermediate stops at, or stand-alone trips to, other points on Lake Chelan as
    necessary to access the travel locations. The boat transportation service
    would be owned by James and Clifford Courtney.
    CP at 429-30. In all of the proposed services, the commercial ferry service would be
    owned independently from the other businesses.
    The WUTC issued notice for all interested persons or entities to submit comments.
    Lake Chelan Boat Company expressed its opposition to another ferry service on Lake
    Chelan, claiming its financial viability and ability to operate year-round services for the
    public would be under threat. Arrow Launch Service, Inc.—a PCN ferry operator not
    servicing Lake Chelan—also expressed its opinion that the Courtneys’ proposed services
    would create a template for setting up ferries that are public in all but name, which would
    threaten the viability of all true regulated public ferries in Washington.
    The WUTC heard oral argument and issued its declaratory order a few weeks later.
    The WUTC noted that the only legal issue was whether the proposed services would
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    Courtney v. Wash. Utils. & Transp. Comm’n
    operate “for the public use” within the meaning of RCW 81.84.010(1). The order noted
    that the legislature did not define the phrase and that neither the WUTC nor any
    Washington court had interpreted the phrase.
    The WUTC then looked to the plain language of the statute to derive the
    legislature’s intent. Relying on a dictionary definition, the WUTC construed “for the
    public use” as meaning “‘accessible to or shared by all members of the community.’”
    CP at 432-33. Relying on a dictionary definition once again, the WUTC construed
    “community” as meaning “‘a body of individuals organized into a unit’” or “‘linked by
    common interests.’” CP at 433. Combining the dictionary definitions for both terms, the
    WUTC concluded that a commercial ferry operator must obtain a PCN certificate when
    the ferry “is accessible to all persons that are part of a group with common interests.”
    CP at 433.
    The Courtneys argued to the WUTC that their proposed services were not for the
    public use because ferry services would be limited to customers of one or more particular
    Stehekin businesses. The WUTC noted that the United States Supreme Court had
    rejected a similar argument in Terminal Taxicab Co. v. Kutz, 
    241 U.S. 252
    , 
    36 S. Ct. 583
    ,
    
    60 L. Ed. 984
    (1916). The WUTC, in rejecting this argument, concluded that limiting
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    services to persons who are demonstrated customers of specific businesses would not
    remove the services’ essential public character.
    The Courtneys also argued that exemptions applicable to commercial ferries
    should be as broad as exemptions applicable to surface transportation companies. The
    WUTC, noting that there are important differences between the commercial ferry statutes
    and surface transportation statutes, rejected that argument.
    The Courtneys further argued that Proposal 5 was exempt under the ferry charter
    service exemption. The WUTC disagreed and explained that Proposal 5 was not a true
    charter service because it would not transport cohesive groups for a single agreed-upon
    purpose; rather, it would simply be customers of Stehekin businesses aggregated through
    a third-party booking agency, thus maintaining the public character of the previous
    proposals.
    The WUTC issued a declaratory order that stated the Courtneys must first obtain a
    PCN certificate before operating any of their five proposed ferry services. The Courtneys
    sought judicial review of the declaratory order in Chelan County Superior Court. That
    court affirmed the agency’s decision.
    The Courtneys appealed to this court.
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    ANALYSIS
    A.     REVIEW OF AN AGENCY ORDER IN GENERAL
    Our limited review of an agency order is governed by the Administrative
    Procedure Act (APA), chapter 34.05 RCW. Campbell v. Emp’t Sec. Dep’t, 
    180 Wash. 2d 566
    , 571, 
    326 P.3d 713
    (2014). We sit in the same position as the superior court and
    apply the APA standards directly to the administrative record. 
    Id. Thus, the
    decision we
    review is that of the agency, not of the superior court. 
    Id. RCW 34.05.570(3)
    sets forth nine bases by which a court may grant relief from an
    agency order in an adjudicative proceeding. The Courtneys seek review on two bases.
    The Courtneys claim that the WUTC’s order (1) erroneously interpreted or applied the
    law2 and (2) is arbitrary or capricious. See RCW 34.05.570(3)(d), (i). For both claims,
    the Courtneys have the burden of proof. RCW 34.05.570(1)(a).
    B.     THE WUTC DID NOT ERR IN DEFINING “FOR THE PUBLIC USE”
    1.     “For the public use” is ambiguous; it can mean the general public or
    a subset of the public
    2
    The Courtneys requested relief under a narrower basis, RCW 34.05.570(4)(c)(ii),
    i.e., agency action outside its statutory authority. The commission obviously had
    authority to enter its declaratory order. See RCW 34.05.240. The Courtneys’ actual
    argument is broader: the Courtneys challenge the WUTC’s interpretation of “for the
    public use.” The WUTC acknowledges this in its brief. WUTC Br. at 12 n.4. We
    therefore review the Courtneys’ broader argument.
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    RCW 81.84.010(1) provides in relevant part:
    A commercial ferry may not operate any vessel or ferry for the public use
    for hire between fixed termini or over a regular route upon the waters
    within this state . . . without first applying for and obtaining from the
    commission a certificate declaring that public convenience and necessity
    require such operation.
    (Emphasis added.)
    The WUTC interpreted “for the public use” as meaning “accessible to all persons
    that are part of a group with common interests.” CP at 433 (emphasis added). This
    interpretation allows “for the public use” to apply to a subset of the public. For example,
    it would apply to a subset of the public who wish to patronize one business in Stehekin or
    a group of businesses in Stehekin.
    The Courtneys argue that the WUTC’s construction is too broad and should not
    include subsets of the public. They argue that their proposed ferry services are not “for
    the public use” because their ferry services would not be accessible to the general public
    but instead would be limited to those who wish to patronize one Stehekin business or a
    group of Stehekin businesses.
    We must determine whether the legislature intended “for the public use” to apply
    to a subset of the public.
    To begin our analysis, we first recite general rules of statutory interpretation:
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    When interpreting a statute, the court’s fundamental objective is to
    ascertain and give effect to the legislature’s intent. We begin with the plain
    meaning of the statute. In doing so, we consider the text of the provision in
    question, the context of the statute in which the provision is found, related
    provisions, amendments to the provision, and the statutory scheme as a
    whole. If the meaning of the statute is plain on its face, then we must give
    effect to that meaning as an expression of legislative intent. If, after this
    inquiry, the statute remains ambiguous or unclear, it is appropriate to resort
    to aids of construction and legislative history.
    Lenander v. Dep’t of Ret. Sys., 
    186 Wash. 2d 393
    , 405, 
    377 P.3d 199
    (2016) (citations
    omitted).
    We note that the phrase, “for the public use,” is not defined. So, we review the
    statutory scheme to discern legislative intent. Our review is assisted by the WUTC’s
    2010 report to the legislature that accurately summarizes the scheme:
    Rate and service regulations—Once granted a certificate for the provision
    of commercial ferry service, the operator’s rates and services are subject to
    regulation by the Commission. [Chapter 81.28 RCW; chapter 81.04 RCW]
    This means that the operator must file with the Commission a tariff
    reflecting its fares and terms of service and must charge only in accordance
    with that tariff. [RCW 81.28.040, .080] If the operator wishes to change its
    rates or terms, it must file an amendment to its tariff on 30 days notice to
    the Commission and the public. [RCW 81.28.050] The Commission may
    audit the company’s books and records and if the Commission is not
    satisfied that the rates reflected in the tariff are fair, just, reasonable and
    sufficient, the Commission may suspend the operation of the tariff
    amendments and initiate an adjudication to determine the rates and terms of
    service. [RCW 81.04.130]
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    The Commission may revoke an operator’s certificate if the operator fails to
    provide the service described in its tariff or if it fails to comply with the
    statutes and rules governing commercial ferry service. [RCW 81.84.060]
    Protection against competition—Certificated commercial ferries enjoy
    considerable protection from competition as long as they continue to
    provide satisfactory service and comply with regulations. If a person
    applies for a certificate to initiate a new ferry service on a route or in an
    area already served by an incumbent certificate holder, the incumbent must
    be afforded notice and an opportunity to be heard. [RCW 81.84.020] More
    importantly, the Commission may not grant a certificate to operate in an
    area already served by an existing certificate holder, unless the existing
    certificate holder has failed or refused to furnish reasonable and adequate
    service, or the existing certificate holder does not object. [RCW 81.84.020]
    CP at 266-67 (footnotes omitted).
    The statutory scheme does not answer whether the legislature intended “for the
    public use” to apply to a subset of the public. We next look to the historical construction
    of the statutory scheme.
    2.   A significant case interpreting the rights of PCN ferry operators
    reinforces the WUTC’s determination that “for the public use”
    extends to a subset of the public
    In Kitsap County Transportation Co. v. Manitou Beach-Agate Pass Ferry Ass’n,
    
    176 Wash. 486
    , 494-96, 
    30 P.2d 233
    (1934), the Supreme Court described the strong
    public policy that supports protecting a regulated ferry from unregulated competition.
    There, Kitsap County Transportation Company (KCTC) held a certificate to provide year-
    around ferry service from Seattle to a point on Bainbridge Island. 
    Id. at 487.
    A group of
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    Bainbridge residents, dissatisfied with the service, formed an association for the purpose
    of having alternate ferry service. 
    Id. at 488.
    The association entered into a charter
    agreement with Puget Sound Navigation Company to use one of its ferries for $7,500 per
    month. 
    Id. at 494.
    The chartered ferry was available only to a subset of the public—club
    members, their families, their servants, or their guests. 
    Id. at 492.
    To be a club member,
    a person was required to pay $1 per year. 
    Id. at 494.
    KCTC obtained an injunction and stopped the competing ferry service. 
    Id. at 488-
    89. After a trial, the lower court entered a permanent injunction. 
    Id. at 489.
    The
    Supreme Court affirmed. 
    Id. at 496.
    In affirming, the court explained the public policy
    that supported issuance of a PCN certificate to one operator and the threat to public
    welfare by permitting unregulated competition. 
    Id. at 489-96.
    The court concluded: “To
    allow a competitor to enter the field would be to encourage ruinous competition which
    would be not only destructive of [KCTC]’s rights under its certificate of convenience and
    necessity, but inimical to the best interests of the traveling public at large.” 
    Id. at 496.
    3.      RCW 81.84.020(1) confers on the WUTC the power to grant
    exclusive rights to an operator in compliance with its public
    obligations
    The Courtneys nevertheless assert that some unregulated competition must be
    permitted. Citing In re Electric Lightwave, Inc., 
    123 Wash. 2d 530
    , 
    869 P.2d 1045
    (1994),
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    they argue that Washington Constitution article XII, section 22 manifests the state’s
    abhorrence of monopolies and, where a statute is ambiguous, our state constitution makes
    it inappropriate to impute a conferral of authority on the WUTC to grant monopolies.
    Electric Lightwave is distinguishable on the basis that the legislature granted the
    WUTC different authority to regulate competition between the two statutory schemes. In
    Electric Lightwave, the court reviewed the legislature’s grant of authority to the WUTC to
    regulate telecommunications companies. RCW 80.36.230 provides, “The commission is
    hereby granted the power to prescribe exchange area boundaries and/or territorial
    boundaries for telecommunications companies.” The court held:
    This language does not confer on the [WUTC] the power to grant
    monopolies or exclusive rights. Since the [WUTC] is fully capable of
    exercising its authority under RCW 80.36.230 without the power to grant
    monopolies or other exclusive rights, the text does not necessarily or
    impliedly grant such power.
    Electric 
    Lightwave, 123 Wash. 2d at 537
    .
    We contrast the WUTC’s authority to protect a singular telecommunications
    company with its authority to protect a singular commercial ferry operator. With the
    former, the legislature did not explicitly or implicitly grant the WUTC authority to protect
    one telecommunications company over another. With the latter, the legislature explicitly
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    Courtney v. Wash. Utils. & Transp. Comm’n
    directs the WUTC to protect a PCN ferry operator from an applicant seeking to provide
    competing services for the public use. RCW 81.84.020(1) provides, in relevant part:
    [T]he commission may not grant a [PCN] certificate to operate between
    districts or into any territory . . . already served by an existing certificate
    holder, unless the existing certificate holder has failed or refused to furnish
    reasonable and adequate service, has failed to provide the service described
    in its certificate or tariffs . . . or has not objected to the issuance of the
    certificate as prayed for.
    As noted in our discussion of Kitsap County Transportation Co., this authority
    extends to protecting a PCN ferry operator from an unregulated commercial ferry seeking
    to provide competing services for the public use.3
    4.     Old decisions from states outside Washington do not persuasively
    establish legislative intent
    The Courtneys also assert that various decisions, mostly over 100 years old and
    from other jurisdictions, warrant a narrower construction of “for the public use.” The
    WUTC asserts that most of the decisions are distinguishable on one or more bases. We
    need not analyze these other decisions given our view that Kitsap County Transportation
    Co. justifies a broad construction of “for the public use” to protect a PCN ferry operator
    from unregulated competition.
    3
    Further, the protections afforded by RCW 81.84.020(1) do not run afoul of
    Washington Constitution article XII, section 22’s prohibitions on monopolies. This is
    because the grant of a right to operate ferries across navigable waters is not the grant of a
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    5.     The WUTC’s definition is appropriate
    We next determine whether we should adopt the WUTC’s definition. While the
    courts retain ultimate authority to interpret a statute, we afford great weight to an
    administering agency’s interpretation of a statute’s legislative intent. Waste Mgmt. of
    Seattle, Inc. v. Utils. & Transp. Comm’n, 
    123 Wash. 2d 621
    , 628, 
    869 P.2d 1034
    (1994).
    As mentioned previously, the WUTC utilized dictionary definitions to interpret
    “for the public use” in a manner that extends the phrase to subsets of the public. This
    extension is consistent with Terminal Taxicab Co. v. Kutz, 
    241 U.S. 252
    . Terminal
    Taxicab was the leading case discussing the phrase “public use” when our legislature, in
    1927, enacted what now is RCW 81.84.010.
    In Terminal Taxicab, a taxi company with exclusive rights to serve certain District
    of Columbia hotels unsuccessfully argued that its operations fell outside the District’s
    authority to regulate. 
    Id. at 257.
    The District’s authority extended to “‘controlling or
    managing any agency or agencies for public use for the conveyance of persons or
    property within the District of Columbia for hire.’” 
    Id. at 253
    (quoting Public Utilities
    Commission Appropriation Act of Mar. 4, 1913, ch. 150, § 8, ¶ 1). Similar to the
    limitations in the Courtneys’ five proposals, the taxi company limited its services to a
    private or common right. Kitsap County Transp. Co., 176 Wash. at 489-91.
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    subset of the public, i.e., only persons who were guests of hotels with whom it had a
    contract. 
    Id. at 254-55.
    The United States Supreme Court held that such a limitation did
    not strip the taxi company of its public character:
    No carrier serves all the public. His customers are limited by place,
    requirements, ability to pay, and other facts. But the public generally is free
    to go to hotels if it can afford to, as it is free to travel by rail, and through
    the hotel door to call on the plaintiff for a taxicab. . . . The service affects
    so considerable a fraction of the public that it is public in the same sense in
    which any other may be called so. The public does not mean everybody all
    the time.
    
    Id. at 255
    (citations omitted) (emphasis added).
    Similarly here, the public is free to visit Stehekin. Limiting service to guests of
    one or more Stehekin businesses does not strip the proposed ferry service of its public
    character. Subject to consideration of the Courtneys’ next argument, we believe that the
    WUTC’s rule is correct and consistent with the legislative intent of RCW 81.84.010(1).
    The Courtneys argue that Terminal Taxicab is distinguishable because their
    proposed services would not affect a considerable portion of the public. At first blush,
    their argument is persuasive. How could Proposal 1 or Proposal 2 impact the viability of
    the current PCN certificate holder and thus the public?
    In the context of commercial ferries, an operator must make a sizeable capital
    investment to purchase a ferry. Also, the daily variable costs of ferry service requires a
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    large stream of revenue sufficient to cover both daily expenses and to provide a
    reasonable rate of return on the initial capital investment.
    The Courtneys’ proposed vessel is a 50- to 64-foot, climate-controlled boat that
    would provide service between Memorial Day and early October of each year. At $37 per
    adult ticket, the service would be viable only if the four-month demand is substantial. We
    therefore conclude that any viable proposal would sufficiently impact the current PCN
    certificate holder and thus the public.
    C.     THE WUTC’S ORDER IS NOT ARBITRARY OR4 CAPRICIOUS
    The Courtneys make two arguments to support their contention that the WUTC’s
    order is arbitrary or capricious. We will discuss each argument in turn.
    The scope of review under an arbitrary or capricious standard is very narrow, and
    the party asserting it carries a heavy burden. Ass’n of Wash. Spirits & Wine Distribs. v.
    Wash. State Liquor Control Bd., 
    182 Wash. 2d 342
    , 359, 
    340 P.3d 849
    (2015). An agency’s
    decision is arbitrary or capricious if the decision is the result of willful and unreasoning
    disregard of the facts and circumstances. Overlake Hosp. Ass’n v. Dep’t of Health, 
    170 Wash. 2d 43
    , 50, 
    239 P.3d 1095
    (2010). “‘[W]here there is room for two opinions, an
    4
    RCW 34.05.570(3)(i) permits a court to grant relief if the agency decision is
    “arbitrary or capricious.” Appellate decisions, perhaps using a prior standard, often speak
    of “arbitrary and capricious.” We will use the statutory standard in our analysis. We do
    19
    No. 35095-9-III
    Courtney v. Wash. Utils. & Transp. Comm’n
    action taken after due consideration is not arbitrary [or] capricious even though a
    reviewing court may believe it to be erroneous.’” Wash. Indep. Tel. Ass’n v. Wash. Utils.
    & Transp. Comm’n, 
    148 Wash. 2d 887
    , 904, 
    64 P.3d 606
    (2003) (first alteration in original)
    (quoting Rios v. Dep’t of Labor & Indus., 
    145 Wash. 2d 483
    , 501, 
    39 P.3d 961
    (2002)).
    1.     Surface transportation is not similar to commercial ferries
    The Courtneys argue that the WUTC’s order is arbitrary or capricious because the
    WUTC exempts certain surface transportation activities but does not exempt comparable
    commercial ferry activities. “Agencies should strive not to treat similar situations
    differently and should strive for equal treatment.” Stericycle of Wash., Inc. v. Wash.
    Utils. & Transp. Comm’n, 
    190 Wash. App. 74
    , 93, 
    359 P.3d 894
    (2015).
    The Courtneys note that surface (or passenger) transportation companies, similar to
    commercial ferry operators, must obtain a PCN certificate. WAC 480-30-086(1). The
    Courtneys contend that WAC 480-30-011(6),5 (8),6 and (9)7 provide exemptions from the
    not believe the different standards result in a different analysis or result.
    5
    “Person owning, operating, controlling, or managing . . . hotel buses . . . .”
    6
    “Private carriers who, in their own vehicles, transport passengers as an incidental
    adjunct to some other established private business owned or operated by them in good
    faith.”
    7
    “Transporting transient air flight crew or in-transit airline passengers between an
    airport and temporary hotel accommodations under an arrangement between the airline
    carrier and the passenger transportation company.”
    20
    No. 35095-9-III
    Courtney v. Wash. Utils. & Transp. Comm’n
    PCN certificate requirement to surface transportation companies that are analogous to one
    or more of their five proposed ferry services.
    First, we fail to see the similarity between the noted surface transportation
    exemptions and any of the Courtneys’ proposed commercial ferry services.
    Second, the statutory treatment of surface transportation companies is different
    from the statutory treatment of commercial ferries. The different treatment no doubt is
    due to the differences between the two types of commercial carriers. For instance, taxis
    and buses are ubiquitous, and ferries are not. If a taxi service in a city suddenly ceases
    operation, residents will have numerous alternatives to travel. But if the Lake Chelan
    Boat Company suddenly ceases operation, Stehekin residents would be hard-pressed to
    leave and return to Stehekin. This leads to the conclusion that surface transportation
    companies and commercial ferry operators are sufficiently different that the WUTC is not
    treating similar commercial carriers differently.
    Third, the WUTC did consider the facts and circumstances when declining to
    apply the surface transportation exemptions to commercial ferry operators. The WUTC
    noted that hotel buses are expressly exempt by statute, that airline crew transportation
    between airports and hotels is simply a variation of hotel buses, and that private carriers
    that transport people incidental to an established business do not fit within the definition
    21
    No. 35095-9-III
    Courtney v. Wash. Utils. & Transp. Comm’n
    of an “auto transportation company.” This is because under RCW 81.68.010(3),
    transporting passengers incidental to an established business is not a transport business.
    The Courtneys argue that the WUTC “could have” exempted their proposed
    services. However, in making this argument, they ignore the highly deferential standard
    of our review. In summary, we conclude that the WUTC did not act arbitrarily or
    capriciously by refusing to apply surface transportation exemptions to commercial ferry
    operators.
    2.     The WUTC did not err by refusing to treat Proposal 5 as a private
    charter service
    The Courtneys next argue that the WUTC arbitrarily or capriciously ignored its
    own regulation and did not treat Proposal 5 as an exempt charter service.
    WAC 480-51-020(14) exempts “charter service” from the PCN certificate
    requirements of RCW 81.84.010(1). The WUTC adopted this exemption pursuant to a
    1995 legislative act—Laws of 1995, chapter 361, section 3, which authorized the
    exemption. The authorization expired in 2001. LAWS OF 1995, ch. 361, § 4. The WUTC
    neglected to remove the expired exemption from its rules.
    The WUTC, recognizing the lack of a statutory basis for the exemption,
    nevertheless analyzed whether Proposal 5 would be a private charter service. The WUTC
    concluded that it would not. We agree.
    22
    No. 35095-9-III
    Courtney v. Wash. Utils. & Transp. Comm’n
    A true charter does not operate within the meaning of RCW 81.84.010(1) because
    it represents a one-time private use between a chartering party and an operator. See
    Cushing v. White, 
    101 Wash. 172
    , 181-82, 
    172 P. 229
    (1918). This arrangement can be
    contrasted with the arrangement previously discussed in Kitsap County Transportation
    Co. There, several Bainbridge Island residents formed an association to “charter” a
    competing ferry between Seattle and Bainbridge Island. Kitsap County Transp. Co., 176
    Wash. at 488. The association claimed that the competing ferry was merely a “club boat”
    operated for the convenience of “club members.” 
    Id. at 492.
    The court saw through the
    association’s subterfuge and concluded that the association’s real purpose “was to
    establish and maintain a vehicular ferry service between Seattle and [Bainbridge Island].”
    
    Id. at 488.
    The court concluded that the ferry service was a public use and affirmed the
    trial court’s injunction. 
    Id. at 496.
    Similarly, Proposal 5 seeks to use a chartering arrangement to establish and
    maintain a ferry service between Stehekin and various other points on Lake Chelan.
    Proposal 5 is not a true charter because it does not involve a one-time private use between
    a chartering party and an operator. We conclude that Proposal 5 is a public use within the
    meaning of RCW 81.84.010(1).
    23
    No. 35095-9-111
    Courtney v. Wash. Utils. & Transp. Comm 'n
    Affirmed.
    WE CONCUR:
    24