Monique Messenger v. Shannon L. Whitemarsh ( 2020 )


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  •        IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    MONIQUE MESSENGER and KEVIN                    No. 80639-4-I
    MESSENGER, wife and husband,
    individually and on behalf of their minor      DIVISION ONE
    children, M.M., G.M., L.M., B.M., and
    Q.M.,
    Appellants,        OPINION PUBLISHED IN PART
    v.
    SHANNON L. WHITEMARSH, as
    Administrator-Personal Representative
    of THE ESTATE OF BRYAN DONALD
    WHITEMARSH; and MULTICARE
    HEALTH SYSTEM, a Washington
    nonprofit corporation,
    Respondents.
    CHUN, J. — The Messenger family brought a medical malpractice suit
    against the estate of Bryan Whitemarsh, MD (Estate), and they also sued
    Whitemarsh’s former employer, MultiCare Health System. The family claimed
    damages arising from a sexual relationship between Whitemarsh and his patient,
    Monique Messenger. The trial court granted the defendants’ motions for
    summary judgment. The Messengers appeal.
    In the published portion of this opinion, we hold that a primary care
    physician who provides mental health services to a patient may be liable for
    malpractice for injuries arising from the doctor’s sexual relationship with that
    No. 80639-4-I/2
    patient. We also conclude that the Messengers established genuine issues of
    material fact as to whether Whitemarsh treated Monique’s1 mental health issues
    and as to whether the sexual relationship constituted breach of duty.
    In the unpublished portion of this opinion, we conclude that the trial court
    properly granted summary judgment as to the Messengers’ claims against
    MultiCare for negligent supervision or training and negligent hiring or retention.
    As a result, we affirm in part and reverse in part.
    I. BACKGROUND
    From about 2010 to 2016, Whitemarsh acted as the Messenger family’s
    primary care physician. In August 2015, Monique and Whitemarsh began an
    extramarital sexual relationship. Monique claims that before and during the
    affair, Whitemarsh treated her for depression. Kevin, Monique’s husband,
    eventually discovered the affair and confronted her with his knowledge. In June
    2016, Whitemarsh and Monique met and ended their relationship; Monique
    alleges that during their meeting, Whitemarsh threatened to kill her, Kevin, and
    himself. Whitemarsh committed suicide at home later that evening.
    The Messenger family sued the Estate for medical malpractice, claiming
    Whitemarsh violated his duty of care to Monique by engaging in a sexual
    relationship with her. The Messengers also sued Whitemarsh’s former employer,
    MultiCare, for vicarious liability and negligence.
    The Estate and MultiCare moved for summary judgment. The
    Messengers moved to continue the summary judgment hearing, which motion
    1
    For clarity, we use the Messengers’ first names. We intend no disrespect.
    2
    No. 80639-4-I/3
    the trial court denied. Before the hearing, the Messengers moved to amend their
    complaint, requesting inclusion of a breach of fiduciary duty claim and a negligent
    infliction of emotional distress claim against the Estate and MultiCare. The trial
    court granted the Estate’s and MultiCare’s motions for summary judgment and
    denied leave to amend. The Messengers appeal.
    II. ANALYSIS
    A. Standard of Review
    We review de novo summary judgments. Strauss v. Premera Blue Cross,
    
    194 Wn.2d 296
    , 300, 
    449 P.3d 640
     (2019). “Summary judgment is appropriate
    when there is no genuine issue as to any material fact and the moving party is
    entitled to a judgment as a matter of law.” Strauss, 194 Wn.2d at 300 (internal
    ellipsis, internal quotation marks and citation omitted); CR 56(c). We must
    construe all facts and inferences in favor of the nonmoving party. Scrivener v.
    Clark College, 
    181 Wn.2d 439
    , 444, 
    334 P.3d 541
     (2014). “A genuine issue of
    material fact exists when reasonable minds could differ on the facts controlling
    the outcome of the litigation.” Dowler v. Clover Park Sch. Dist. No. 400, 
    172 Wn.2d 471
    , 484, 
    258 P.3d 676
     (2011).
    B. Medical Malpractice Claim Against the Estate
    The Messengers argue that any physician who engages in a sexual
    relationship with their patient, as Whitemarsh did with Monique, commits medical
    malpractice under RCW 7.70. They alternatively claim that, because
    Whitemarsh provided Monique with mental health treatment, their sexual
    relationship constituted medical malpractice under RCW 7.70. The Estate
    3
    No. 80639-4-I/4
    argues Whitemarsh’s conduct is non-actionable under RCW 7.70, because
    (1) primary care physicians are not subject to RCW 7.70 liability for sexual
    relationships with patients and (2) no admissible evidence establishes that
    Whitemarsh provided Monique with mental health treatment. We conclude that
    the Messengers have established a genuine issue of material fact as to whether
    Whitemarsh treated Monique’s mental health issues. We also conclude that a
    primary care physician who provides mental health treatment to a patient may be
    subject to malpractice liability for engaging in a sexual relationship with that
    patient, and that the Messengers have established a genuine issue of material
    fact as to whether Whitemarsh breached his duty to Monique.2
    1. Evidence of mental health treatment
    a. Medical records
    In Monique’s November 8, 2012 medical record, Whitemarsh noted that
    Monique had an “[a]djustment disorder with depressed mood,” “has been feeling
    ok,” “continues to have difficulty with her separation with her husband,” “has
    periods of depression,” and “has been seeing a counselor.” He also noted that
    her “mood [is] ok,” “affect [is] anxious,” “[t]hought process [is] logical and linear
    without loosening of associations or flight of ideas,” that her “[t]hought content [is]
    2
    Throughout their briefing, the Messengers claim that Whitemarsh violated his
    fiduciary duty to Monique. In a footnote in their reply brief, the Messengers argue that “it
    is also doubtful whether a separate cause of action for breach of fiduciary duty against a
    physician is still viable in light of the Legislature’s decision to reclassify ‘all civil actions
    for damages for injury occurring as a result of health care, regardless of how the action
    is characterized’ under RCW 7.70.” The trial court denied the Messengers’ motion to
    amend their complaint to include claims for breach of fiduciary duty and negligent
    infliction of emotional distress. The appellants do not assign error to that ruling.
    4
    No. 80639-4-I/5
    normal,” that she “[d]enies suicidal or homicidal ideation,” and that she “[d]enies
    audio or visual hallucinations.” Finally, he notes that Monique should “continue
    counseling.” When viewing this evidence in the light most favorable to the
    Messengers, one could reasonably conclude that Whitemarsh provided Monique
    with mental health services. Thus, the medical records establish a genuine issue
    of material fact that Whitemarsh treated her mental health issues.
    b. Monique’s declaration and deposition; dead man’s statute
    Monique’s declaration and deposition testimony also establish a genuine
    issue of material fact as to whether Whitemarsh treated her mental health issues.
    In her declaration, Monique claimed that Whitemarsh offered to prescribe her
    antidepressants and counseled her for depression. In her deposition, she stated
    that Whitemarsh had spoken to her about her postpartum depression, asked
    questions about how she felt, and offered to prescribe her antidepressants.
    Viewing this evidence in the light most favorable to the Messengers, one could
    reasonably conclude that Whitemarsh provided Monique with mental health
    services.
    The Estate argues that the trial court properly applied the dead man’s
    statute to bar this evidence. “The [dead man]’s statute, RCW 5.60.030, bars
    testimony by a ‘party in interest’ regarding ‘transactions’ with the decedent or
    statements made to [them] by the decedent.” Estate of Lennon v. Lennon, 
    108 Wn. App. 167
    , 174, 
    29 P.3d 1258
     (2001). Assuming without deciding that the
    dead man’s statute would normally bar Monique’s declaration and deposition, we
    conclude that the Estate waived the statute’s protections by introducing
    5
    No. 80639-4-I/6
    Monique’s medical records. Thus, the Messengers may introduce Monique’s
    declaration and deposition if they rebut evidence of Monique’s visits to
    Whitemarsh that are present in the introduced medical records.
    We review de novo the admissibility of evidence in summary judgment
    proceedings. Parks v. Fink, 
    173 Wn. App. 366
    , 375, 
    293 P.3d 1275
     (2013).
    Introduction of documents written or executed by the deceased, including
    medical records, does not typically waive the protections of the dead man’s
    statute. Erickson v. Robert F. Kerr, M.D., P.S., Inc., 
    125 Wn.2d 183
    , 188–89,
    
    883 P.2d 313
     (1994). In Erickson, the Erickson estate introduced the decedent
    patient Erickson’s medical records, written by the doctor against whom they
    asserted medical malpractice. 
    125 Wn.2d at 187
    . Our Supreme Court
    determined that the Erickson estate did not waive the protections of the dead
    man’s statute because the records were made contemporaneous with treatment,
    made in the doctor’s usual course of business, and were not self-serving to the
    estate, since they were not written by the party offering them. Erickson, 
    125 Wn.2d at 189
    . The court reasoned that the “objective nature of such records
    made prior to any motive for fabrication obviates the statute’s protection against
    self-serving statements.” Erickson, 
    125 Wn.2d at 188
    .
    By contrast, in Bentzen v. Demmons, the personal representative of his
    deceased aunt’s estate submitted an affidavit in which he asserted that he knew
    of no oral agreement between his aunt and Bentzen to bequeath her assets to
    Bentzen. 
    68 Wn. App. 339
    , 343–44 n.2, 
    842 P.2d 1015
     (1993). The trial court
    had ruled that the protections of the dead man’s statute barred contrary
    6
    No. 80639-4-I/7
    testimony from Bentzen. Bentzen, 
    68 Wn. App. at 343
    . The appellate court held
    that, by saying his aunt never told him of an oral agreement between her and
    Bentzen, the personal representative waived the dead man’s statute’s
    protections, since he effectively introduced evidence about a transaction with the
    deceased. Bentzen, 
    68 Wn. App. at
    345–46.
    Here, in moving for summary judgment, the Estate offered Monique’s
    medical records to counter the Messengers’ assertion that Whitemarsh provided
    Monique with mental health treatment. The record from Monique’s February 3,
    2016 visit is self-serving to the Estate in that it omits the sexual relationship with
    Monique. In the record, Whitemarsh wrote that Monique had a “[s]ingle current
    partner for past 7 months/years[,]” presumably referring to her husband Kevin.
    But the inception of his affair with Monique predated that visit by at least five
    months, so this entry was false. The medical records are also self-serving to the
    Estate in that they present little to no evidence that Whitemarsh treated
    Monique’s mental health issues, save for the November 8, 2012 record. After
    beginning a sexual relationship with Monique, Whitemarsh had reason to
    fabricate the records, and minimize the fact of any possible mental health
    treatment he provided to Monique; he may have engaged in such fabrication, as
    shown by his entry on the February 3, 2016 record. The records may also
    minimize his treatment of her mental health issues because of their sexual
    relationship. Additionally, unlike in Erickson, where the medical records’
    proponent (the estate of the patient) did not author them, so they were not self-
    serving, here, the Estate introduced documents written by Whitemarsh, so the
    7
    No. 80639-4-I/8
    records are self-serving. We conclude the Estate has waived the dead man’s
    statute’s protections by introducing the medical records.3
    Once the party protected by the dead man’s statute has waived its
    protections, the interested party may rebut the evidence that waived the statute’s
    protections. Bentzen, 
    68 Wn. App. at 345
    . “However, waiver by introduction of
    testimony about one transaction does not extend to unrelated transactions and
    conversations.” Bentzen, 
    68 Wn. App. at 345
    .
    Thus, the Messengers may introduce Monique’s statements only if they
    rebut the evidence in the medical records. Most of the records show no evidence
    of mental health treatment; Monique’s declaration and deposition, in which she
    claims Whitemarsh provided her with such treatment, rebut the medical records.
    Because the Messengers have established a genuine issue of material
    fact as to whether Whitemarsh provided Monique with mental health treatment,
    we need not reach the issue of whether any physician who engages in a sexual
    3
    Because Whitemarsh signed many of Monique’s medical records on a later
    date than her visits, it is unclear whether Whitemarsh made the records
    contemporaneous with Monique’s visits. Whitemarsh signed the record for Monique’s
    November 8, 2012 visit on November 12, 2012; he signed the record for Monique’s
    May 21, 2013 visit on June 2, 2013; he signed the record for Monique’s September 11,
    2013 visit on September 25, 2013; and he signed the record for Monique’s February 3,
    2016 visit on February 10, 2016. But Whitemarsh signed the record for Monique’s
    October 9, 2014 visit on the same day, and he signed the record for Monique’s July 15,
    2015 visit on the same day.
    Whitemarsh’s medical assistant signed the records corresponding to Monique’s
    May 21, 2013 visit and her February 3, 2016 visit on the day of the visits, suggesting the
    records may have been created on May 21 and February 3, even if Whitemarsh did not
    sign them until later. Various orders and prescriptions are listed as “signed” on the day
    of the visit for the records corresponding to the November 8, 2012 visit, the May 21,
    2013 visit, and the September 11, 2013 visit, also suggesting the office created the
    records on the day of the visit, even if Whitemarsh signed them later. While
    contemporaneity is unclear, we still conclude the Estate waived the dead man’s statute’s
    protections because the records are self-serving to the Estate.
    8
    No. 80639-4-I/9
    relationship with a patient commits malpractice. Instead, we analyze whether a
    primary care physician who provides mental health services to a patient commits
    malpractice by engaging in a sexual relationship with that patient.
    2. Actionability
    In Washington, to sustain a medical malpractice claim based on a failure
    to follow an accepted standard of care, a plaintiff must establish these elements:
    (1) The health care provider failed to exercise that degree of care,
    skill, and learning expected of a reasonably prudent health care
    provider at that time in the profession or class to which [they belong],
    in the state of Washington, acting in the same or similar
    circumstances;
    (2) Such failure was a proximate cause of the injury complained of.
    RCW 7.70.040. RCW 7.70 provides the exclusive remedy for damages for
    injuries resulting from health care. Branom v. State, 
    94 Wn. App. 964
    , 968–69,
    
    974 P.2d 335
    , review denied, 
    138 Wn.2d 1023
    , 
    989 P.2d 1136
     (1999).
    RCW 7.70 limits recovery to instances in which injury occurs as the result
    of health care. See RCW 7.70.010 (“Declaration of modification of actions for
    damages based upon injuries resulting from health care”), .030 (“No award shall
    be made in any action or arbitration for damages for injury occurring as the result
    of health care . . . unless the plaintiff establishes one or more of the following
    propositions . . .”); Branom, 
    94 Wn. App. 968
    –69. Health care is “the process in
    which a physician is utilizing the skills which [they] had been taught in examining,
    diagnosing, treating, or caring for the plaintiff as [their] patient,” and “[t]he
    prevention, treatment, management of illness and the preservation of mental and
    physical well-being through the services offered by the medical and allied health
    9
    No. 80639-4-I/10
    professions.” Branom, 94 Wn. App. at 969–70 (internal quotation marks,
    brackets and citations omitted).
    Washington cases have not yet answered the question of whether a
    primary care physician who provides mental health services to a patient may be
    liable under RCW 7.70 for engaging in a sexual relationship with that patient.4
    Some Washington cases favorably recognize decisions adopting the view that
    such conduct by a psychologist or mental health therapist can support a
    malpractice claim. See Am. Home Assur. Co. v. Cohen, 
    124 Wn.2d 865
    , 872,
    
    881 P.2d 1001
     (1994) (“[M]ost courts which have considered the issue have
    ruled that sexual or erotic contact with a client is ‘malpractice’ or ‘professional
    negligence’ on the part of a psychologist or other mental health therapist.”); see
    also Washington Ins. Guar. Ass’n v. Hicks, 
    49 Wn. App. 623
    , 627, 
    744 P.2d 625
    (1987) (recognizing that malpractice insurance coverage has been allowed in
    cases of sexual contact between a mental health therapist or psychiatrist and a
    patient) (citing Simmons v. United States, 
    805 F.2d 1363
    , 1365 (9th Cir. 1986)
    (describing the scope of when a mental health therapist or psychiatrist may be
    liable in malpractice for sexual contact with a patient)). And in Simmons, the
    Ninth Circuit stated that “[t]here is no question that a mental health professional’s
    sexual involvement with a client is a breach of duty and malpractice under
    Washington law.” 
    805 F.2d at
    1368 (citing Omer v. Edgren, 
    38 Wn. App. 376
    ,
    4
    Washington law, however, provides that a physician’s sexual contact with a
    patient constitutes unprofessional conduct. See RCW 18.130.180(24); WAC 246-16-
    100(1); see also, Haley v. Medical Disciplinary Bd., 
    117 Wn.2d 720
    , 735–36, 738, 
    818 P.2d 1062
     (1991) (holding that a doctor’s sexual relationship with a juvenile former
    patient demonstrated unfitness to practice medicine warranting professional discipline).
    10
    No. 80639-4-I/11
    379, 
    685 P.2d 635
     (1984) (determining a patient has a cause of action against a
    psychiatrist with whom the patient had a sexual relationship, because the
    psychiatrist breached his fiduciary duty to the patient)).
    In Cohen, our Supreme Court characterized Omer as follows: “the Court of
    Appeals held that a patient of a psychiatrist had a cause of action for damages
    based on the psychiatrist’s sexual contact with her.” 
    124 Wn.2d at
    872 n.10.
    The Cohen court declined to embrace Omer and stated that “[the Washington
    Supreme Court] has not determined whether sexual misconduct by psychologists
    is malpractice and we do not decide that issue in this case.” 
    124 Wn.2d at 872
    .
    Notably, neither Cohen nor Omer analyzed this issue in the context of RCW 7.70,
    but in the insurance and fiduciary duty contexts, respectively.
    Non-Washington cases provide some guidance. Some courts have held
    that a psychiatrist or mental health therapist commits malpractice if they
    mishandle the “transference phenomenon” and enter into a sexual relationship
    with the patient.5 The term “transference” denotes how a mental health patient
    develops emotions toward and projects feelings onto their therapist. Simmons,
    
    805 F.2d at 1364
    .6 Such feelings may be inappropriate, and either hostile or
    loving. Simmons, 
    805 F.2d at 1365
    . “Understanding of transference forms a
    basic part of the psychoanalytic technique,” and mental health professionals are
    5
    See, e.g., Simmons, 
    805 F.2d at
    1364–66.
    6
    While the Ninth Circuit decided Simmons almost 34 years ago, courts continue
    to cite its observations on the transference phenomenon. See, e.g., Gregg v. Hawaii,
    Dep’t of Pub. Safety, 
    870 F.3d 883
    , 888 n.2 (2017); Thierfelder v. Wolfert, 
    617 Pa. 295
    ,
    324–25, 
    52 A.3d 1251
     (2012); Doe v. Harbor Sch., Inc., 
    446 Mass. 245
    , 259 n. 16, 
    843 N.E.2d 1058
     (2006); Darnaby v. Davis, 
    57 P.3d 100
    , 103 (Okla. Civ. App. 2002).
    11
    No. 80639-4-I/12
    trained to recognize and counteract the transference phenomenon. Simmons,
    
    805 F.2d at 1365
    . “The proper therapeutic response is countertransference, a
    reaction which avoids emotional involvement and assists the patient in
    overcoming problems.” Simmons, 
    805 F.2d at 1365
    . But when a mental health
    therapist “mishandles transference and becomes sexually involved with a patient,
    medical authorities are nearly unanimous in considering such conduct to be
    malpractice.” Simmons, 
    805 F.2d at 1365
    . Misuse of transference and therapist-
    patient sex is “psychologically deleterious for the involved . . . patient.” Simmons,
    
    805 F.2d at 1365
     (quoting Virginia Davidson, Psychiatry’s Problem with No
    Name: Therapist-Patient Sex, 37 AM. J. PSYCHOANALYSIS 43, 48-49 (1977)).
    Some courts have concluded that health care providers who provide some
    mental health services—not just psychiatrists or mental health therapists—may
    also commit malpractice by engaging in a sexual relationship with a patient. For
    example, in McCracken v. Walls-Kaufman, the court reasoned that:
    [I]f a medical professional not practicing in the field of mental health
    enters into a relationship of trust and confidence with a patient and
    offers counseling on personal matters to that patient, thus taking on
    a role similar to that of a psychiatrist or psychologist, that
    professional should be bound by the same standards as would bind
    a psychiatrist or psychologist in a similar situation.
    
    717 A.2d 346
    , 352 (D.C. 1998) (citing Dillon v. Callaway, 
    609 N.E.2d 424
    , 428
    (Ind. Ct. App. 1993) (holding a plaintiff’s injuries “arose from the rendition of
    health care” where their primary care physician mishandled transference and
    entered into sexual relationship with them); Shamloo v. Lifespring, Inc., 
    713 F. Supp. 14
    , 17, (D.D.C. 1989) (“[District of Columbia] case law does not hold that
    12
    No. 80639-4-I/13
    an unlicensed purveyor of ‘professional’ psychological services should be
    afforded greater protection from claims of negligence or malpractice than a
    licensed one.”); Correll v. Goodfellow, 
    255 Iowa 1237
    , 1244, 
    125 N.W.2d 745
    ,
    749 (1964) (holding a chiropractor to a medical doctor’s standard of care where
    he went outside standard chiropractic techniques and administered ultra-sonic
    treatments to plaintiff)). The court thus held that a chiropractor7 could be liable
    for medical malpractice if (1) they engaged in sexual acts with a patient,
    (2) during their chiropractic treatment of the patient, a relationship like a
    psychologist-patient relationship developed, (3) that it breached the applicable
    standard of care for the doctor to engage in such acts with their patient, and
    (4) that the breach proximately caused the plaintiff’s injuries. McCracken, 
    717 A.2d at
    352–53.
    Similarly, in Darnaby v. Davis, 
    57 P.3d 100
    , 106–07 (Okla. Civ. App.
    2002), the court held that a general practitioner who treated a patient for mental
    health issues could be liable in malpractice for engaging in a sexual relationship
    with their patient. The court recognized that transference is a treatment tool
    commonly used by psychiatrists and mental health therapists, and where such a
    practitioner misuses transference to enter a sexual relationship, they commit
    malpractice. Darnaby, 
    57 P.3d at 106
    . From such, the court held that, because
    transference is a form of treatment, if transference “was wielded and mishandled
    7
    While we view McCracken as helpful to our analysis, we note that we limit our
    holding to primary care physicians who treat mental health issues. We observe that,
    unlike the defendant chiropractor in McCracken, mental health lies within the typical
    range of care for a primary care physician like Whitemarsh.
    13
    No. 80639-4-I/14
    not by a psychologist, psychiatrist, or other therapist, but by a general practitioner
    who, through [their] actions effectively took on the role of a mental health care
    provider,” that a general practitioner could also be liable in malpractice. Darnaby,
    
    57 P.3d at 106
    .
    By some contrast, in Thierfelder v. Wolfert, 
    617 Pa. 295
    , 341, 
    52 A.3d 1251
     (2012), the Pennsylvania Supreme Court concluded that primary care
    physicians who provide mental health services have no absolute duty to refrain
    from sexual relationships with patients. But the case apparently leaves the door
    open for malpractice liability for such conduct in some instances.
    As to the legal question before us, guided by the authorities discussed
    above, we conclude that a primary care physician who provides mental health
    services to a patient may be liable in malpractice for injuries arising from the
    doctor’s sexual relationship with that patient. Such liability may attach when, in
    the course of such treatment, transference and a mishandling of that
    transference occurs, causing injuries as a result of health care under the
    meaning of RCW 7.70. Given this conclusion, we next address the Messengers’
    argument that they have established a genuine issue of fact on whether
    Whitemarsh breached his duty to Monique.
    3.     Evidence of breach of duty
    It is undisputed that Whitemarsh had been Monique’s doctor for at least
    several years before he began a sexual relationship with her. And as discussed
    above, medical records show that, as early as 2012, Monique shared with
    Whitemarsh intimate, personal details of her life, including her depression and
    14
    No. 80639-4-I/15
    marital problems. According to Monique, Whitemarsh counseled her for
    postpartum depression and offered to prescribe her antidepressants. Their
    sexual relationship arose out of this purported therapeutic milieu in which
    Whitemarsh arguably held a position of trust and confidence.
    Furthermore, the Messengers submitted a declaration from Howard B.
    Miller, MD, in support of their claim. The trial court struck the declaration
    because it considered the question before it purely legal, and not factual. The
    Messengers argue the trial court erred in striking the declaration. We review de
    novo evidentiary rulings made in summary judgment proceedings. Parks, 173
    Wn. App. at 375.
    Expert testimony typically establishes the applicable standard of care in a
    medical malpractice action. Reagan v. Newton, 7 Wn. App. 2d 781, 790–91, 
    436 P.3d 411
     (2019). “The expert testimony must establish what a reasonable
    medical provider would or would not have done under the circumstances, that the
    defendant failed to act in that manner, and that this failure caused the plaintiff’s
    injuries.” Reagan, 7 Wn. App. 2d at 791. In the absence of such expert
    testimony, the defendant is entitled to summary judgment. Reagan, 7 Wn. App.
    2d at 791.
    In his declaration, Miller asserted that Whitemarsh breached the
    applicable standard of care by engaging in a sexual relationship with Monique.
    Miller claimed that Whitemarsh gained familiarity with the intimate details of the
    lives of Monique, Kevin, and their children, and exploited the confidence he
    earned with Monique “to create a situation of influence and unequal power over
    15
    No. 80639-4-I/16
    her which he used in a manner that resulted in the sexual relationship.” Miller
    also asserted that Whitemarsh risked worsening Monique’s mental health issues
    by engaging in a sexual relationship with her while counseling her for depression
    and caused her harm by doing so. Miller’s declaration establishes what a
    reasonable medical provider would not have done under the circumstances, and
    that Whitemarsh failed to act in that manner, causing Monique’s injuries. The
    trial court erred in striking the whole declaration, much of which provides proper
    expert opinion on factual matters.8
    When viewing the evidence provided—including Miller’s declaration, the
    fact that Whitemarsh provided Monique mental health treatment, and the
    undisputed fact that a sexual relationship occurred between the two in the light
    most favorable to the Messengers—one could reasonably find that transference
    occurred, leading to their sexual relationship. The Messengers have established
    a genuine issue of material fact as to whether Whitemarsh breached the
    applicable standard of care by engaging in a sexual relationship with Monique.
    In sum, we conclude that a sexual relationship between a patient and a
    primary care physician who provides mental health treatment may constitute
    malpractice. We also conclude that the Messengers established a genuine issue
    of material fact that Whitemarsh provided Monique with mental health treatment
    8
    The Estate argues that the trial court properly struck Miller’s declaration
    because Washington law does not recognize liability for sexual relationships between
    doctors and patients. But this runs contrary to our analysis above regarding primary
    care physicians. The Estate also argues the trial court properly struck the declaration
    because it includes inadmissible testimony from Monique that Whitemarsh provided her
    with mental health treatment. But as we conclude above, Monique’s testimony is
    admissible if it contradicts her medical records.
    16
    No. 80639-4-I/17
    and that the Messengers established a genuine issue of material fact that
    Whitemarsh breached the applicable standard of care.9 For these reasons, we
    reverse the summary judgment ruling for the Estate and remand for further
    proceedings consistent with this opinion.10
    The panel having determined that only the foregoing portion of this opinion
    will be printed in the Washington Appellate Reports and that the remainder
    having no precedential value will be filed for public record under RCW 2.06.040,
    it is so ordered.
    Unpublished Text Follows
    C. Negligence Claims Against MultiCare
    The Messengers argue the trial court erred in dismissing on summary
    judgment their negligent hiring or retention and negligent training or supervision
    claims against MultiCare. We disagree.
    An employer may be liable for the torts committed by employees who act
    outside the scope of their employment if the employer is negligent in hiring or
    retention or negligent in training or supervision. Evans v. Tacoma Sch. Dist.
    No. 10, 
    195 Wn. App. 25
    , 47, 
    380 P.3d 553
     (2016).11
    9 In their reply brief, the Messengers also argue that by threatening to kill
    Monique and Kevin, Whitemarsh breached his duty under RCW 7.70. But an issue
    raised and argued for the first time in a reply brief is too late to warrant consideration.
    Cowiche Canyon Conservancy v. Bosley, 
    118 Wn.2d 801
    , 809, 
    828 P.2d 549
     (1992).
    Thus, we do not consider the Messengers’ argument that the threats constituted breach.
    10
    Because we reverse the grant of the Estate’s summary judgment motion, we
    need not consider whether the trial court erred in denying the Messengers’ motion to
    continue the summary judgment hearing as to the Estate.
    11
    The trial court dismissed the plaintiffs’ vicarious liability claim. The
    Messengers do not argue here that Whitemarsh committed torts within the scope of his
    employment.
    17
    No. 80639-4-I/18
    In support of their negligence claims, the Messengers point to a 2006
    complaint against Whitemarsh. The complaint led to an investigation by the
    Medical Quality Assurance Commission (MQAC). MQAC concluded no proof
    showed that Whitemarsh violated any professional rules or regulations and thus
    deemed professional discipline unnecessary.12
    The Messengers also claim that Whitemarsh had a romantic relationship
    with one of his coworkers, who once saw Monique and Whitemarsh together at
    the clinic after hours. Whitemarsh and the coworker also wrote each other
    prescriptions. The coworker stated in a Facebook message to Monique that she
    would not have reported Whitemarsh had she discovered Monique and
    Whitemarsh’s relationship, though later in her deposition, she said she would
    report it if she found out a health care provider had an inappropriate relationship
    with a patient.13 The Messengers also note that Monique alleged, in a portion of
    her declaration stricken by the trial court on grounds of the dead man’s statute,
    that Whitemarsh made sexual comments to her in the presence of his medical
    assistant. From such, they claim that MultiCare fostered a “culture of
    impropriety.”
    12
    The record does not include the patient complaint. But it includes a letter to
    Whitemarsh from MQAC closing the investigation.
    13
    The following is an excerpt from Monique and the MultiCare employee’s
    Facebook communications:
    Monique: I often asked him if you were such good friends and nothing
    more, why he wouldn’t share [the fact of our relationship] with you. He said
    he was afraid of losing his job.
    [MultiCare employee]: Shit. Like I would do that. He knew better[.]
    18
    No. 80639-4-I/19
    Finally, the Messengers claim that MultiCare offered no evidence that it
    provides training to its employees on sexual misconduct. The Messengers do
    not make clear which evidence supports which negligence claim.
    1. Negligent hiring or retention
    An employer may be liable for negligent hiring or retention when they fail
    to exercise ordinary care by hiring or retaining an employee known to be unfit.
    Evans, 195 Wn. App. at 46. “[T]o hold an employer liable for negligently hiring or
    retaining an employee who is incompetent or unfit, a plaintiff must show that the
    employer had knowledge of the employee’s unfitness or failed to exercise
    reasonable care to discover the unfitness before hiring or retaining the
    employee.” Anderson v. Soap Lake Sch. Dist., 
    191 Wn.2d 343
    , 356, 
    423 P.3d 197
     (2018). “Negligent hiring occurs at the time of hiring, while negligent
    retention occurs during the course of employment.” Anderson, 191 Wn.2d at
    356.
    MultiCare claims it did not know of the 2006 patient complaint filed against
    Whitemarsh until after his death. The Messengers assert MultiCare knew or
    should have known about the complaint, since it was a “publicly available
    complaint made to the Board of Health.” The Messengers reference neither the
    record nor the law to support this assertion. Nor do they provide the complaint,
    which is not in the record. Monique and Miller’s declarations assert the complaint
    regards alleged sexual misconduct, but their assertions lack adequate factual
    support. Guile v. Ballard Comty. Hosp., 
    70 Wn. App. 18
    , 25, 
    851 P.2d 689
    (1993) (“Affidavits containing conclusory statements without adequate factual
    19
    No. 80639-4-I/20
    support are insufficient to defeat a motion for summary judgment.”); see also
    Seven Gables Corp v. MGM/UA Entm’t Co., 
    106 Wn.2d 1
    , 13, 
    721 P.2d 1
     (1986)
    (“A nonmoving party in a summary judgment may not rely on speculation . . . or
    in having its affidavits considered at face value.”). The letter from MQAC closing
    the 2006 investigation reveals nothing regarding the substance of the complaint
    or otherwise show that MultiCare knew Whitemarsh was unfit or that MultiCare
    failed to exercise reasonable care to discover his unfitness. No evidence shows
    that MultiCare knew or should have known about the complaint.
    Neither do the facts supporting the Messengers’ assertion that MultiCare
    fostered a “culture of impropriety” establish that MultiCare knew of Whitemarsh’s
    unfitness or failed to use reasonable care to discover it.
    First, since Monique’s testimony about Whitemarsh making sexual
    comments to her in the presence of his medical assistant concerns a transaction
    with Whitemarsh, and does not rebut the contents of her medical records, it
    appears to have been properly stricken on grounds of the dead man’s statute.
    Second, even if all the evidence of the “culture of impropriety” were
    admissible, an employee’s knowledge of their fellow employee’s characteristics
    of unfitness cannot be imputed to the employer unless the employee has a duty
    to report such knowledge. See Peck v. Siau, 
    65 Wn. App. 285
    , 291–292, 
    827 P.2d 1108
     (1992) (concluding that a teacher’s knowledge of a fellow educator’s
    inappropriate contact with a student would not be imputed to the school district,
    where the teacher had no supervisory authority over the educator or any
    administrative responsibilities for the district). Here, the Messengers have not
    20
    No. 80639-4-I/21
    established that the employees at issue had such a duty, so even assuming their
    knowledge demonstrated Whitemarsh’s unfitness, we cannot impute such
    knowledge to MultiCare.
    Finally, the Messengers assert that MultiCare presented no evidence of
    training provided to employees to prevent sexual misconduct. But this does not
    demonstrate that MultiCare knew or failed to exercise reasonable care to
    discover Whitemarsh’s unfitness. The assertion also ignores that the
    Messengers bear the burden of proof on their claim. The negligent hiring or
    retention claim fails.
    2. Negligent training or supervision
    To establish a claim for negligent training or supervision, the Messengers
    must show that MultiCare knew, or should have known in the exercise of
    reasonable care, that Whitemarsh posed a risk to others, and that MultiCare’s
    failure to supervise proximately caused their loss. Garrison v. Sagepoint Fin.,
    Inc., 
    185 Wn. App. 461
    , 484, 
    345 P.3d 792
     (2015).
    Washington courts rely on the RESTATEMENT (SECOND) OF TORTS (1965) to
    determine whether an employer knew or should have known in the exercise of
    reasonable care that an employee posed a risk to others:
    “ ‘A master is under a duty to exercise reasonable care so [as] to
    control [their] servant while acting outside the scope of [their]
    employment as to prevent [them] from intentionally harming others
    or from so conducting [themselves] as to create an unreasonable risk
    of bodily harm to them, if
    (a) the servant
    (i) is upon the premises in possession of the master or upon
    which the servant is privileged to enter only as [their] servant,
    or
    21
    No. 80639-4-I/22
    (ii) is using a chattel of the master, and
    (b) the master
    (i) knows or has reason to know that [they have] the ability to
    control [their] servant, and
    (ii) knows or should know of the necessity and opportunity for
    exercising such control.’ ”
    Anderson, 191 Wn.2d at 363 (internal quotation marks omitted) (quoting Niece v.
    Elmview Group Home, 
    131 Wn.2d 39
    , 51, 
    929 P.2d 420
     (1997) (quoting Peck, 
    65 Wn. App. at 294
     (quoting RESTATEMENT (SECOND) OF TORTS § 317 (1965))).
    Washington courts interpret the knowledge element “to require a showing of
    knowledge of the dangerous tendencies of the particular employee.” Anderson,
    191 Wn.2d at 364.
    As mentioned above, the 2006 complaint is not in record. Without
    evidence of the complaint’s substance, it does not establish a genuine issue of
    material fact as to whether MultiCare should have known of Whitemarsh’s
    dangerous tendencies. And as addressed above, Monique and Miller’s
    assertions in their declarations about the complaint’s substance lack adequate
    factual support. And the letter from MQAC closing the 2006 investigation—which
    does not disclose the complaint—does not tend to show that MultiCare knew or
    should have known that Whitemarsh had any dangerous tendencies.
    The Messengers argue that a “culture of impropriety” at the clinic enabled
    Messenger’s actions, relying heavily on Whitemarsh’s personal relationship with
    a fellow employee. But no evidence shows this employee had contemporaneous
    knowledge of the affair or the prior complaint against Whitemarsh. The fact that
    the employee witnessed Whitemarsh and Monique together after hours does not
    22
    No. 80639-4-I/23
    establish that she knew of an inappropriate relationship between the two. And a
    romantic relationship between Whitemarsh and the MultiCare employee—if it
    existed—would differ wholly from a sexual relationship between Whitemarsh and
    a patient. Finally, that the two wrote each other prescriptions has no bearing on
    whether she knew of Whitemarsh’s dangerous tendencies. Thus, no evidence
    shows she had any knowledge of Whitemarsh’s dangerous tendencies.
    Even so, as in our analysis of the Messengers’ negligent hiring or
    retention claim, we do not impute this employee’s knowledge of any dangerous
    tendencies to MultiCare. See Peck, 
    65 Wn. App. at 293
     (holding likewise that an
    employee’s knowledge of a fellow employee’s dangerous tendencies cannot be
    imputed to the employer without a demonstration of duty to report). The same is
    true of any inappropriate comments Whitemarsh may have made to Monique in
    the presence of his medical assistant, were such testimony admissible.
    Finally, that MultiCare offered no evidence of an anti-sexual misconduct
    training program is not reason to decide against it on summary judgment, since
    the Messengers bear the burden of proving that MultiCare negligently supervised
    or trained its employees.
    We conclude that the Messengers have not established a genuine issue of
    material fact as to whether MultiCare knew or should have known of
    Whitemarsh’s dangerous tendencies. The negligent training or supervision claim
    fails.14
    14
    The Messengers also submitted Miller’s declaration to support their negligence
    claims. But the declaration does not advance either of the claims. The declaration
    alleges MultiCare knew or should have known of the 2006 complaint against
    23
    No. 80639-4-I/24
    D. Motion to Continue
    The Messengers argue the trial court erred when it denied their motion to
    continue the summary judgment hearing. We disagree.
    The Messengers filed their lawsuit in March 2017. Just over a year later,
    the Messengers moved to continue the summary judgment hearing. The
    Messengers claimed they needed more time to depose Whitemarsh’s widow,
    supervisor, co-worker, father-in-law, the sheriff’s deputies who responded to
    Whitemarsh’s suicide, other patients, a MultiCare corporate representative under
    CR 30(b)(6), and Department of Health complaint investigators. They also
    sought more document production from Whitemarsh’s widow.
    A trial court may continue a summary judgment hearing where:
    Should it appear from the affidavits of a party opposing the motion
    that for reasons stated, [they] cannot present by affidavit facts
    essential to justify [their] opposition, the court may refuse the
    application for judgment or may order a continuance to permit
    affidavits to be obtained or depositions to be taken or discovery to be
    had or may make such other order as is just.
    CR 56(f).
    We review for abuse of discretion a trial court’s CR 56(f) ruling. Mut. of
    Enumclaw Ins. Co. v. Patrick Archer Constr., Inc., 
    123 Wn. App. 728
    , 743–44, 97
    Whitemarsh. But as addressed above, the complaint’s absence from the record
    prevents us from concluding that its existence, or Monique or Miller’s assertions about its
    contents, establish a genuine issue of material fact as to whether MultiCare knew or
    should have known of Whitemarsh’s dangerous tendencies. The declaration also
    argues that if the MultiCare employee who saw Monique with Whitemarsh at the clinic
    after hours had known of the 2006 complaint, she would have reported Whitemarsh.
    Such speculation does not suffice to establish a genuine issue of material fact as to
    whether MultiCare knew or should have known of Whitemarsh’s dangerous tendencies.
    See Cho v. City of Seattle, 
    185 Wn. App. 10
    , 20, 
    341 P.3d 309
     (2014) (“In order to
    preclude summary judgment, an expert’s affidavit must include more than mere
    speculation or conclusory statements.”).
    24
    No. 80639-4-I/
    25 P.3d 751
     (2004). A trial court abuses its discretion if it bases its decision on
    untenable grounds or reasons. West v. Seattle Port Comm’n, 
    194 Wn. App. 821
    ,
    834, 
    380 P.3d 82
     (2016).
    A judge properly denies a CR 56(f) motion if “(1) the moving party does
    not offer a good reason for the delay in obtaining the evidence; (2) the moving
    party does not state what evidence would be established through the additional
    discovery; or (3) the evidence sought will not raise a genuine issue of fact.”
    West, 194 Wn. App. at 833–34.
    The Messengers blame the opposing parties’ delays in making
    Whitemarsh’s supervisor and widow available for depositions as their reason for
    delay in obtaining such evidence. The Messengers give no similar reason for
    their failure to obtain the other evidence cited in their motion to continue.
    The Messengers argue Whitemarsh’s supervisor’s testimony would be
    relevant to their negligent supervision claim because he supervised Whitemarsh
    and because he had a personal friendship with Whitemarsh. They claim his
    deposition could help establish MultiCare’s training or supervision polices related
    to sexual relationships with patients and coworkers. The Messengers do not
    state what evidence a deposition of Whitemarsh’s widow would establish.
    As for the supervisor, the Messengers assert that the evidence they seek
    to obtain “would have raised a genuine issue of fact as to what MultiCare knew or
    should have known regarding [Whitemarsh’s] pervasive misconduct.” While such
    discovery could unearth relevant evidence, this assertion fails to articulate how
    the evidence would establish a genuine issue of material fact related to their
    25
    No. 80639-4-I/26
    causes of action. Whitemarsh’s supervisor might have more information about
    MultiCare’s policies, and about Whitemarsh’s relationship with Monique. If he
    did, it is unclear that such information would establish a genuine issue of material
    fact as to their negligence claims.
    Even when accepting at face value the Messengers’ assertion that good
    cause existed for the delay in obtaining the depositions of Whitemarsh’s
    supervisor and widow, the Messengers fail to state what evidence would be
    established by the additional discovery. Neither do they state whether such
    evidence would establish a genuine issue of material fact. For the other
    evidence that the Messengers seek, they give no good reason for the year-long
    delay. Thus, we conclude the trial court did not abuse its discretion in denying
    their motion.
    III. CONCLUSION
    We conclude that that a primary care physician who provides mental
    health services to a patient may be liable for malpractice for injuries arising from
    the doctor’s sexual relationship with that patient. We also conclude that the
    Messengers established a genuine issue of material fact as to whether
    Whitemarsh provided Monique with mental health treatment, and as to whether
    Whitemarsh breached the applicable standard of care by engaging in a sexual
    relationship with Monique. We additionally conclude that the trial court properly
    dismissed the Messengers’ negligent hiring or retention and negligent training or
    supervision claims against MultiCare. Finally, we conclude that the trial court did
    26
    No. 80639-4-I/27
    not abuse its discretion in denying the Messengers’ motion to continue the
    summary judgment hearing.
    We affirm in part and reverse in part.
    WE CONCUR:
    27