Lisa Steel v. Olympia Early Learning Center , 195 Wash. App. 811 ( 2016 )


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  •                                                                                         Filed
    Washington State
    Court of Appeals
    Division Two
    July 26, 2016
    IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON
    DIVISION II
    LISA STEEL, individually and as GAL for                       No. 46301-6-II
    J.T., a minor and DOUGLAS THOMPSON,
    and KRISTI BARBIERI, individually and as
    GAL for S.R.B.,
    Petitioners,                  PUBLISHED OPINION
    AMANDA MYRICK, individually and as
    Guardian Ad Litem for S.A., a minor, and
    NATALIE BOND, individually and as
    Guardian Ad Litem for A.K., a minor; ALICIA
    MENDOZA, individually and as Guardian Ad
    Litem for M.M., a minor, G.S.J., individually
    and as Guardian Ad Litem for J.J., a minor,
    Plaintiffs,
    v.
    PHILADELPHIA INDEMNITY
    INSURANCE CO.,
    Respondent/Intervenor,
    OLYMPIA EARLY LEARNING CENTER;
    STEVE OLSEN, individually, and ROSE
    HORGDAHL, individually,
    Defendants.
    JOHANSON, J.   —    Lisa Steel, Douglas Thompson, and Kristi Barbieri (collectively
    petitioners) appeal from a superior court discovery order that requires them to provide their
    No. 46301-6-II
    attorney-client privileged communications and work product to a third party insurer, Philadelphia
    Indemnity Insurance Company (Philadelphia). The superior court concluded that the petitioners
    impliedly waived their attorney-client communications and work product privilege when they
    sought a reasonableness determination of a covenant judgment settlement under RCW 4.22.060.
    The reasonableness hearing was necessary to enforce the covenant judgment settlement against
    Philadelphia. We hold that the implied waiver of attorney-client communications doctrine is not
    limited to legal malpractice actions. We further hold that implied waiver may occur in the
    covenant judgment settlement reasonableness determination context, but here, the superior court
    erred by applying an incorrect “relevancy” standard and by concluding that petitioners impliedly
    waived the attorney-client communication privilege and work product protection. We further
    conclude that under the proper standards, petitioners did not impliedly waive the attorney-client
    communication privilege nor was their work product discoverable. We reverse and remand to the
    superior court for proceedings consistent with this opinion.
    FACTS
    I. BACKGROUND AND SETTLEMENT
    In 2011, an employee of Olympia Early Learning Center (OELC) was convicted of child
    rape and child molestation against two children at the day care.1 Thereafter, sexual abuse victims
    who attended OELC and their parents (collectively plaintiffs) brought negligence claims against
    defendants OELC, OELC’s executive director, and the program director (collectively the
    insureds). Philadelphia, OELC’s liability insurer, retained defense counsel for the insureds.
    1
    One of the children was a party in the negligence action; the other child was not. Neither child
    is a party to this appeal.
    2
    No. 46301-6-II
    In August 2012, plaintiffs proposed a nearly $4 million settlement to Philadelphia and the
    insureds and stated that the potential verdicts could exceed $20 million.2 In response, the insureds
    requested that Philadelphia protect them and accept the settlement.         Philadelphia declined,
    claiming that their policy limit was $1 million and stating that they believed interpleader was the
    best method to resolve the claims against the insureds.
    Although trial was set for October 16, as of September 5, defense counsel hired by
    Philadelphia had conducted little discovery. In late September, the insureds entered a covenant
    judgment settlement with plaintiffs. The covenant judgment settlement protected the insureds
    from individual liability and assigned the insureds’ bad faith claims against Philadelphia to
    plaintiffs. As part of the covenant judgment settlement, the insureds stipulated to a $25 million
    judgment and signed judgments by confession admitting that the sexual abuse occurred, that the
    insureds were negligent, and that the plaintiffs suffered damage as a result.
    II. PROCEDURE REGARDING SCOPE OF DISCOVERY
    In October 2012, Philadelphia moved to intervene to conduct “focused discovery” related
    to the reasonableness of the covenant judgment settlements the insureds agreed to and to
    participate in any reasonableness hearing. The trial court allowed Philadelphia’s intervention and
    ordered plaintiffs to produce all discovery exchanged by the parties and all attorney work product
    related to the settlement. What followed was a series of motions by Philadelphia trying to expand
    the scope of discovery and by plaintiffs trying to limit the discovery of their attorney’s work
    product and privileged communications. These motions and orders are the crux of this appeal.
    2
    Plaintiffs previously demanded a $4 million settlement in December 2011 and again around July
    2012.
    3
    No. 46301-6-II
    In late October, plaintiffs produced nearly 200,000 pages of discovery, including all
    records given to them by the insured’s defense attorney. In April 2013, the superior court ruled
    that plaintiffs’ attorney’s nonmental impression and nonopinion work product were discoverable
    because Philadelphia showed substantial need under CR 26(b)(4) in order to explore the
    reasonableness of the settlement under the Glover factors.3 Plaintiffs produced to Philadelphia all
    of the nonprivileged documents generated, maintained, or obtained in this case including medical
    records, public records request responses, witness communications, expert communications,
    subpoenas, pleadings, and documents received in discovery. Plaintiffs also created a privilege log
    of e-mails that they believed were privileged as opinion and mental impression work product and
    attorney-client communications and moved to protect the e-mails.
    Philadelphia then moved to compel plaintiffs to submit a more detailed privilege log and
    to release withheld attorney-client communications, arguing that privilege with respect to those
    materials had been “impliedly” waived. Plaintiffs submitted a more detailed privilege log and
    claimed that of the documents listed, 350 were protected under attorney-client privilege and 106
    were protected as attorney work product administrative e-mails.
    Philadelphia claimed that plaintiffs should disclose their e-mails because many of them
    were sent the day before or the same day that the settlements and the factual confessions were
    3
    Glover v. Tacoma General Hospital set out nine factors to evaluate whether a settlement is
    reasonable under RCW 4.22.060: (1) the releasing party’s damages, (2) the merits of the releasing
    party’s liability theory, (3) the merits of the released party’s defense theory, (4) the released party’s
    relative fault, (5) the risks and expenses of continued litigation, (6) the released party’s ability to
    pay, (7) any evidence of bad faith, collusion, or fraud, (8) the extent of the releasing party’s
    investigation and preparation, and (9) the interests of the parties not being released. 
    98 Wn.2d 708
    , 717, 
    658 P.2d 1230
     (1983), abrogated on other grounds by Crown Controls, Inc. v. Smiley,
    
    110 Wn.2d 695
    , 
    756 P.2d 717
     (1988).
    4
    No. 46301-6-II
    signed. Philadelphia also sought to depose plaintiffs’ counsel and to subpoena plaintiffs’ counsel’s
    notes, correspondence, and documents related to the case and particularly those reflecting the basis
    for the defendant insureds’ judgments by confession and for the dollar amount of each settlement.
    Plaintiffs moved for a protective order quashing the subpoena and prohibiting their counsel from
    being deposed. Philadelphia deposed both OELC and OELC’s executive director’s personal
    defense attorneys.
    III. SPECIAL DISCOVERY MASTER RECOMMENDATION AND PROCEDURE
    On August 27, the superior court appointed a special discovery master to review in camera
    the records plaintiffs designated as protected. The superior court ordered that the special discovery
    master review the records using the standard declared by the superior court in April 2013.
    Specifically, the special discovery master was directed to (1) review whether plaintiffs’ documents
    contained privileged attorney work product opinions and mental impressions and/or attorney-client
    communications and then (2) even if he found a document to be privileged or protected, he could
    recommend discovery of the document based on the application of an “exception” to the privilege
    that if the record is “directly related” to one of the Glover factors, the privilege was waived “for
    the purposes of a reasonableness hearing.” Clerk’s Papers (CP) at 2827.
    The special discovery master reviewed the materials in camera in three batches. The first
    batch included 106 records that plaintiffs’ attorney had characterized as protected work product.
    The second batch included e-mails that plaintiffs’ attorney characterized as privileged attorney-
    client communications. And the third batch included e-mails plaintiffs’ attorney characterized as
    administrative attorney work product.
    5
    No. 46301-6-II
    The special discovery master found that the first batch of records contained, in part, “photos
    or third party records” that he recommended be produced and some e-mails representing work
    product, but not opinion or mental impression work product, that he also recommended be
    produced. CP at 2899. The special discovery master’s log of these materials shows that they were
    all attorney notes or intra-office e-mails between attorneys and staff at plaintiffs’ attorney’s firm.
    The second batch of records contained 350 records that the special discovery master stated
    were mostly e-mail communications between and among plaintiffs’ attorney, fellow attorneys, and
    firm staff and the plaintiff clients. The special discovery master found the majority of these
    correspondences were attorney-client communications and work product. The special discovery
    master recommended that the work product and attorney-client communications relevant to a
    reasonableness determination be produced.
    The third batch contained all of the records created between September 17 and September
    19 that Philadelphia advocated may be relevant to the reasonableness evaluation. The special
    discovery master found these e-mails to be protected interoffice administrative e-mails not relevant
    to the reasonableness evaluation. However, the special discovery master recommended production
    of a few attachments in this batch that were attorney work product but contained settlement
    documents different than the final settlement documents.
    At the November 22, 2013 hearing to review the special discovery master’s
    recommendations, Philadelphia argued that the only way it could determine how the settlement
    amounts were reached was to obtain plaintiffs’ attorney’s opinion and mental impression work
    product and to depose him. Philadelphia argued that this was so because when Philadelphia
    deposed the personal attorneys of OELC’s president and director, they did not know that the
    6
    No. 46301-6-II
    settlement amount was unilaterally set by plaintiffs’ counsel and stated that the settlement was
    presented to them without negotiation. Philadelphia also stated that the insureds said in their
    depositions that although they had agreed to the settlement and the stipulated covenant judgment
    settlements, when they were presented with these documents to sign, the confessions were included
    at the last minute and were drafted by only plaintiffs’ counsel.
    During this hearing, the superior court acknowledged that plaintiffs had requested
    certification to appeal the special discovery master’s determinations and had filed for a protective
    order regarding their work product and the deposition of plaintiffs’ counsel. The superior court
    adopted the recommendations of the special discovery master and directed plaintiffs to produce all
    documents the special discovery master designated as unprotected based on this Glover
    “exception” to privilege. The superior court also denied plaintiffs’ motion for a protective order
    to prevent Philadelphia from deposing plaintiffs’ counsel and to quash Philadelphia’s subpoena
    for the documents at issue. The superior court certified its entire order for appellate review under
    RAP 2.3(b)(4).
    IV. DISCRETIONARY REVIEW
    We granted petitioners’ request for discretionary review of the superior court’s November
    22 order but only as to the issue of “whether the attorney-client privilege or the attorney opinion
    or mental impression privilege is waived for the purpose of determining the reasonableness of a
    settlement.” Ruling Granting Review In Part, at 2. We also granted petitioners’ motion for an
    emergency stay stopping Philadelphia from subpoenaing documents and deposing plaintiffs’
    counsel.
    7
    No. 46301-6-II
    ANALYSIS
    I. STANDARD OF REVIEW
    We review waiver of attorney-client privilege and work product protection de novo. See
    Pappas v. Holloway, 
    114 Wn.2d 198
    , 204-09, 
    787 P.2d 30
     (1990). We also review a trial court’s
    discovery orders for abuse of discretion. Cedell v. Farmers Ins. Co. of Wash., 
    176 Wn.2d 686
    ,
    694, 
    295 P.3d 239
     (2013). A trial court abuses its discretion when its decision is manifestly
    unreasonable or based on untenable grounds. Cedell, 
    176 Wn.2d at 694
    . When a trial court bases
    its decision on an erroneous view of the law or applies an incorrect legal analysis, it necessarily
    abuses its discretion. Cedell, 
    176 Wn.2d at 694
    .
    II. RULES OF LAW FOR ATTORNEY-CLIENT COMMUNICATIONS PRIVILEGE
    CR 26 allows discovery regarding any nonprivileged matter relevant in a pending action.
    CR 26(b)(1). RCW 5.60.060(2)(a) provides, “An attorney or counselor shall not, without the
    consent of his or her client, be examined as to any communication made by the client to him or
    her, or his or her advice given thereon in the course of professional employment.”
    Attorney-client privilege “applies to communications and advice between an attorney and
    client and extends to documents which contain a privileged communication.” Pappas, 
    114 Wn.2d at 203
    . The purpose of the privilege is to “‘encourage free and open attorney-client communication
    by assuring the client that his [or her] communications will be neither directly nor indirectly
    disclosed to others.’” Heidebrink v. Moriwaki, 
    104 Wn.2d 392
    , 404, 
    706 P.2d 212
     (1985) (quoting
    State v. Chervenell, 
    99 Wn.2d 309
    , 316, 
    662 P.2d 836
     (1983)). Attorney-client privilege is not,
    however, absolute and is limited to the purpose of allowing a client to communicate freely with an
    attorney without fear of compulsory discovery. See Pappas, 
    114 Wn.2d at 203-04
    .
    8
    No. 46301-6-II
    III. IMPLIED WAIVER AND NONLEGAL MALPRACTICE CLAIMS4
    Petitioners first argue that our legal precedent limits application of implied waiver of the
    attorney-client privilege to legal malpractice claims. We disagree.
    Both parties rely primarily on Pappas and Dana v. Piper to support their contentions
    regarding the application of implied waiver outside the legal malpractice context. 
    173 Wn. App. 761
    , 
    295 P.3d 305
     (2013). Petitioners argue that the Pappas and Dana courts included careful
    limiting language that does not support an extension of the implied waiver doctrine beyond legal
    malpractice claims. We disagree and instead conclude that the application of the implied waiver
    doctrine is not so limited.
    First, importantly, Hearn v. Rhay, the case upon which Pappas and Dana based their
    application of the implied waiver test, is not a legal malpractice case. 
    68 F.R.D. 574
     (E.D. Wash.
    1975). The Hearn court found that defendants impliedly waived attorney-client privilege where
    they raised a qualified immunity affirmative defense to a civil rights violations claim that they
    acted in good faith and on advice of their counsel. 68 F.R.D. at 582-83. In other words, because
    4
    Sections III and IV, infra, address application of the implied waiver doctrine regarding attorney-
    client communications—not protected attorney work product. Besides Conoco Inc. v. Boh
    Brothers Construction Co., a Louisiana District Court case cited to by Philadelphia, neither party
    cites to any authority in which the doctrine was applied to work product. 
    191 F.R.D. 107
    , 117-19
    (W.D. La. 1998). Philadelphia offers no argument why this Louisiana precedent should apply in
    Washington. And after applying the implied waiver test regarding privileged communications in
    Pappas, the Washington Supreme Court addressed whether requested work product documents
    were discoverable and applied a different standard: whether there was a showing of substantial
    need or justification for discovery. 
    114 Wn.2d at 209-10
    . Thus, because the parties have made no
    argument that the implied waiver doctrine applies to protected work product and Washington
    precedent indicates the doctrine does not apply in that regard, we decline to analyze this issue
    further. RAP 10.3(a)(6); Cowiche Canyon Conservancy v. Bosley, 
    118 Wn.2d 801
    , 809, 
    828 P.2d 549
     (1992).
    9
    No. 46301-6-II
    the defendants’ affirmative defense placed the advice of their counsel at issue, they impliedly
    waived privilege. Hearn, 68 F.R.D. at 583. The fact that Hearn did not involve a legal malpractice
    claim strongly supports the conclusion that implied waiver may properly apply in cases other than
    legal malpractice.
    Second, Philadelphia cites to Home Indemnity Co. v. Lane Powell Moss & Miller to show
    that the implied waiver doctrine can apply outside the context of legal malpractice claims. 
    43 F.3d 1322
    , 1327 (9th Cir. 1995). There, the Ninth Circuit applied the Hearn test to see if attorney-client
    privilege was waived—not to resolve a legal malpractice claim or defense, but to evaluate a
    stipulated judgment. Home Indemnity Co., 
    43 F.3d at 1327
    . Home Indemnity Co. also involved
    underlying claims of legal malpractice, but specifically applied the Hearn test in the context of
    evaluating the reasonableness of a settlement. 
    43 F.3d at 1327
    . The Home Indemnity Co. court
    found the privilege was not waived after applying the Hearn test because there was sufficient
    objective evidence to evaluate the settlement’s reasonableness without considering attorney-client
    communications. 
    43 F.3d at 1327
    .
    Third, while both Pappas and Dana applied the implied waiver doctrine in the context of
    legal malpractice, neither case expressly limited application of the doctrine solely to legal
    malpractice cases. 
    114 Wn.2d at 206
    ; 173 Wn. App. at 774. In both Pappas and Dana, the court
    used the implied waiver test and determined whether privilege was waived under the particular
    facts and in the context of the present case. 
    114 Wn.2d at 204, 206-09
    ; 173 Wn. App. at 774-777.
    But those opinions did not state that implied waiver applies only in the context of attorney
    malpractice claims. We thus conclude that legal precedent does not expressly limit application of
    10
    No. 46301-6-II
    the implied waiver doctrine to legal malpractice claims and that implied waiver should be
    considered on a case-by-case basis. See Pappas, 
    114 Wn.2d at 204, 206-09
    .
    We acknowledge that a party who seeks to apply Hearn’s implied waiver test beyond the
    context of a legal malpractice case must bear a significant burden. That burden is evident in Dana
    and Pappas where the Hearn test was applied with words of caution. The Dana court observed
    that the Pappas court applied the Hearn test “without stating whether it governed all cases of
    implied waiver,” which shows that both the Pappas and Dana courts were cognizant of limiting
    application of the test. 173 Wn. App. at 773. Dana states it does not interpret Pappas “to announce
    a sweeping implied waiver doctrine that would swallow the common law attorney-client
    privilege,” and Pappas warns of the “danger of making illusory the attorney-client privilege in
    legal malpractice actions.” 173 Wn. App. at 774; 
    114 Wn.2d at 206
    . Given these cautions, while
    acknowledging that our courts have not expressly limited application of the Hearn test to the legal
    malpractice context, a party seeking to apply it beyond that context must offer a fact-specific
    explanation for each element of the test to demonstrate why it should be applied, and courts must
    carefully apply the test to see if waiver has occurred in order to preserve the sanctity of attorney-
    client privilege.
    IV. IMPLIED WAIVER IN THE CONTEXT OF SETTLEMENT REASONABLENESS HEARINGS
    Petitioners next argue that even if implied waiver may apply outside the legal malpractice
    context, the discovery order should be vacated because implied waiver cannot apply to
    reasonableness hearings. Philadelphia argues that other jurisdictions have applied implied waiver
    in order to evaluate the reasonableness of a settlement and attorney-client communications can
    become necessary proper sources for that evaluation. We hold that implied waiver of the attorney-
    11
    No. 46301-6-II
    client privilege may occur in the context of a settlement reasonableness hearing under certain
    limited circumstances. But not under the circumstances presented here.
    Petitioners cite to Dana for the proposition that a reasonableness evaluation must be made
    using only objective evidence and, thus, implied waiver cannot apply because attorney-client
    communications are only ever subjective. We do not agree.
    In Dana, Troy Dana hired a law firm, Sussman Shank LLP, regarding the sale of a stake in
    Dana’s company to CMN Inc. 173 Wn. App. at 763-64. Dana retained another firm, the Cushman
    law firm, to later sue CMN, eventually settling that claim. Dana, 173 Wn. App. at 764. Dana filed
    a legal malpractice claim against Sussman Shank regarding the sale to CMN. Dana, 173 Wn. App.
    at 764. Sussman Shank alleged an affirmative defense that other advisors, including Cushman,
    gave Dana faulty advice in the CMN settlement, causing Dana damages that he sought to recover
    from Sussman Shank. Dana, 173 Wn. App. at 765-66. Sussman Shank moved to compel
    production of Cushman’s attorney-client communications about the CMN litigation. Dana, 173
    Wn. App. at 765-66.
    Dana’s complaint against Sussman Shank did not mention his settlement with CMN or
    communications with Cushman; rather, it involved only Sussman Shank’s assistance in the sale of
    stock to CMN. Dana, 173 Wn. App. at 775. The Dana court concluded that Dana did not put his
    communications with Cushman regarding settlement at issue by suing Sussman Shank for
    malpractice regarding the sale of stock where Dana and Cushman never communicated about the
    sale until after it happened. 173 Wn. App. at 773, 776-77.
    Thus, the Dana court stated, “Nine factors inform the trial court’s determination of the
    settlement’s objective reasonableness, and none of these factors depends on whether Dana or the
    12
    No. 46301-6-II
    Cushman attorneys considered the settlement reasonable.” 173 Wn. App. at 776. The Dana court
    concluded it should consider the strength of Dana’s claims compared to the terms of the settlement
    to determine whether it was objectively reasonable, rather than ordering discovery of Dana’s
    communications with Cushman. 173 Wn. App. at 773.
    Contrary to petitioners’ argument, the Dana court did not declare a sweeping rule that
    attorney-client communications always contain only subjective information that could never be
    placed at issue within the evaluation of a settlement’s reasonableness. Rather, the Dana court’s
    decision was narrowly tailored based on the facts presented there. 173 Wn. App. at 776-77.
    Petitioners also cite to Chomat v. Northern Insurance Co. of New York for the proposition
    that attorney-client communications cannot be used to determine a settlement’s reasonableness.
    
    919 So. 2d 535
    , 538 (Fla. Dist. Ct. App. 2006). The Chomat court held that implied waiver did
    not apply and stated,
    The determination of whether a settlement is reasonable is made by a
    “reasonable person” standard. If counsel’s advice were required to be disclosed, it
    would still not be binding on the insurance company. Instead, proof of
    reasonableness is ordinarily established through use of expert witnesses to testify
    about such matters as the extent of the defendant’s liability, the reasonableness of
    the damages amount in comparison with compensatory awards in other cases, and
    the expense which would have been required for the settling defendants to defend
    the lawsuit.
    
    919 So. 2d at 538
     (emphasis added). The Chomat court also stated that bad faith or collusion
    where plaintiffs agree to share recovery with the insureds “involve the underlying facts of the case
    and do not involve the injection of privileged matters.” 
    919 So. 2d at 538
    .
    In Chomat, the underlying claim related to plaintiff’s workplace accident in which he
    suffered severe injury from the loss of most of the fingers on both hands. 
    919 So. 2d at 536
    . Thus,
    the court could evaluate the settlement amount based on expert testimony regarding the liability of
    13
    No. 46301-6-II
    plaintiff’s workplace, the nature of the plaintiff’s injury, the reasonableness of the damages amount
    in comparison to similar cases, and the expense plaintiff’s workplace would have expended to
    defend the suit. Chomat, 
    919 So. 2d at 538
    .5 Although the court in Chomat did not proclaim, as
    petitioners argue, that attorney-client communications could never aid in the evaluation of a
    settlement’s reasonableness or to assess potential bad faith or collusion, the court found implied
    waiver should not apply given the facts of the case. 
    919 So. 2d at 538
    .
    Next, petitioners cite to a Connecticut case, Metropolitan Life Insurance Co. v. Aetna
    Casualty & Surety Co., to support the argument that attorney-client communications may contain
    only subjective evidence irrelevant to the objective determination of a settlement’s reasonableness.
    
    249 Conn. 36
    , 55, 
    730 A.2d 51
     (1999). The Metropolitan court held that the reasonableness of the
    settlement should be examined under an objective standard and concluded, “[T]he exact
    communications between the plaintiff and its attorneys regarding the decision to settle, which
    would aid only in a subjective determination, are not at issue.” 249 Conn. at 56.
    The Metropolitan court further explained that reliance on legal advice to make a legal
    decision is not enough to put the advice at issue, but the court did not state that attorney-client
    communications could never be at issue in a settlement reasonableness hearing. 249 Conn. at 54.
    Rather, the Metropolitan court stated that the “‘at issue,’ or implied waiver, exception is invoked
    only when the contents of the legal advice is integral to the outcome of the legal claims of the
    5
    Chomat is similar to the issues presented here: the reasonableness of the settlement arising from
    sexual abuse claims could be evaluated based on expert testimony regarding defendant’s liability
    and plaintiff’s damages, as well as comparisons to settlements in similar cases.
    14
    No. 46301-6-II
    action,” and noted that the implied waiver test may have applied if the plaintiff sought to prove
    reasonableness based upon the advice of counsel. 249 Conn. at 52-53.
    Petitioners argue that these three cases compel the conclusion that a party cannot impliedly
    waive attorney-client privilege by seeking a settlement reasonableness determination because
    attorney-client communications are always “subjective evidence,” which is irrelevant to the
    objective determination of whether a settlement is reasonable. Indeed, Dana, Chomat, and
    Metropolitan all conclude a reasonableness determination will primarily rely on objective
    evidence.    But these cases do not support petitioners’ assertions that attorney-client
    communications can never be integral to a reasonableness evaluation. Rather, Dana, Chomat, and
    Metropolitan suggest a case-by-case evaluation of whether attorney-client communications were
    put at issue in a settlement reasonableness evaluation.
    Other jurisdictions have applied implied attorney-client communications waiver in the
    context of a settlement reasonableness hearing. See, e.g., GAB Bus. Servs., Inc. v. Syndicate 627,
    
    809 F.2d 755
    , 762 (11th Cir. 1987); Conoco Inc. v. Boh Bros. Constr. Co., 
    191 F.R.D. 107
    , 117-
    19 (W.D. La. 1998); Walters Wholesale Elec. Co. v. Nat’l Fire Ins. Co. of Pittsburgh, PA, 
    247 F.R.D. 593
    , 596 (C.D. Cal. 2008). However, these cases, like the cases petitioners rely on, each
    make a case-specific inquiry whether a party asserting privilege initiated a claim that placed its
    privileged materials at issue and made discovery of such materials vital to the other party’s case
    in response. Thus, we reject the contention that the implied waiver doctrine either “never” or
    “always” applies when a plaintiff seeks a determination of a settlement’s reasonableness. We also
    reject the argument that a plaintiff automatically waives attorney-client privilege by requesting a
    reasonableness hearing. We conclude that the better rule is that the doctrine of implied waiver of
    15
    No. 46301-6-II
    the attorney-client privilege may apply to settlement reasonableness hearings on a case-by-case
    determination after careful application of the Hearn factors. As discussed further below, rarely, if
    ever, will implied waiver of the attorney-client privilege occur where, like here, a third-party
    insurer invokes implied waiver of the plaintiff’s attorney-client privilege in a settlement
    reasonableness hearing.
    V. RELEVANCY AND IMPLIED WAIVER
    Petitioners argue that even if implied waiver of attorney-client communication privilege
    applies in the context of settlement reasonableness hearings, the superior court announced an
    improper standard in which privileged or protected material becomes automatically discoverable
    once deemed relevant to any of the Glover factors. We agree.
    A. STANDARD OF REVIEW AND RULES OF LAW FOR REASONABLENESS EVALUATIONS
    It is an abuse of discretion for a court to use an incorrect legal standard. Hundtofte v.
    Encarnacion, 
    181 Wn.2d 1
    , 8, 
    330 P.3d 168
     (2014). Determining the appropriate legal standard
    and assessing whether the trial court applied the correct legal standard are both issues of law we
    review de novo. Hundtofte, 181 Wn.2d at 13 (Madsen, C.J., concurring).
    Regarding a covenant judgment settlement in Washington, RCW 4.22.060(1) provides that
    when parties enter into a release, covenant not to sue, covenant not to enforce judgment, or similar
    agreement, a determination that the amount to be paid is reasonable must be secured. RCW
    4.22.060 applies to reasonableness hearings, including hearings reviewing covenant judgment
    settlements like that involved here. Bird v. Best Plumbing Grp. LLC, 
    175 Wn.2d 756
    , 764-68, 
    287 P.3d 551
     (2012).
    16
    No. 46301-6-II
    The court in Chaussee v. Maryland Casualty Co., 
    60 Wn. App. 504
    , 512, 
    803 P.2d 1339
    ,
    
    812 P.2d 487
     (1991), adopted the factors set out in Glover v. Tacoma General Hospital, 
    98 Wn.2d 708
    , 717, 
    658 P.2d 1230
     (1983), abrogated on other grounds by Crown Controls, Inc. v. Smiley,
    
    110 Wn.2d 695
    , 
    756 P.2d 717
     (1988), to evaluate whether a settlement is reasonable under RCW
    4.22.060:
    “[T]he releasing person’s damages; the merits of the releasing person’s liability
    theory; the merits of the released person’s defense theory; the released person’s
    relative faults; the risks and expenses of continued litigation; the released person’s
    ability to pay; any evidence of bad faith, collusion, or fraud; the extent of the
    releasing person’s investigation and preparation of the case; and the interests of the
    parties not being released.”
    Chaussee, 
    60 Wn. App. at 512
     (alteration in original) (quoting Glover, 
    98 Wn.2d at 717
    ). The
    settling party, here plaintiffs, have the burden to prove reasonableness using the Glover/Chaussee
    factors.
    B. RELEVANCY AS APPLIED BY THE SPECIAL DISCOVERY MASTER
    Turning to the superior court’s orders, the August 27 order6 directed the special discovery
    master to determine (1) whether plaintiffs’ documents contained privileged attorney work product
    6
    We granted review of the superior court’s November 22 order in light of the controlling question
    of “whether entering into a settlement waives the attorney-client and attorney mental impression
    privileges as to documents that would otherwise be privileged but that are directly related to the
    Glover/Chaussee factors.” Ruling Granting Review in Part, at 10-11. Under RAP 2.4(b), we may
    review an order or ruling not designated in the notice of appeal where it “prejudicially affects the
    decision designated in the notice” and “is made, before the appellate court accepts review.” RAP
    2.4(b)(1)-(2). An order “prejudicially affects” the decision designated in the notice of appeal
    where the designated decision would not have occurred in the absence of the undesignated ruling
    or order. RAP 2.4(b). Without the superior court’s August 27 order announcing how materials
    should be deemed discoverable by the special discovery master, the superior court would never
    have issued the November 22 order requiring production of the materials at issue here. Thus, under
    RAP 2.4(b), we consider the superior court’s August 27 order.
    17
    No. 46301-6-II
    opinions and mental impressions and/or attorney-client communications and then (2) directed the
    special discovery master that even if he found a document to be privileged or protected, he could
    recommend discovery of the document based on the application of an “exception” to the privilege
    that if the record is “directly related to one of the eight applicable Glover/Chaussee factors [it is]
    therefore waived for the purposes of a reasonableness hearing.” CP at 2827.
    The special discovery master then recommended that plaintiffs produce to Philadelphia
    documents that he found to be privileged as attorney-client communications or work product (or
    in some cases both) because they were directly related to the Glover/Chaussee factors. The
    superior court’s November 22 order adopted these recommendations, applied implied waiver
    based on relevance or relatedness alone, and directed plaintiffs to produce all documents
    designated by the special discovery master as unprotected based on this “exception” to privilege
    and protection. These orders improperly applied a mere relevancy standard.
    1.     HEARN REQUIRES MORE THAN MERE RELEVANCY
    The Hearn test, applied in Washington in Pappas, requires consideration of the following
    three factors to find privilege has been impliedly waived:
    (1) [A]ssertion of the privilege was the result of some affirmative act, such as
    filing suit, by the asserting party; (2) through this affirmative act, the asserting
    party put the protected information at issue by making it relevant to the case;
    and (3) application of the privilege would have denied the opposing party access
    to information vital to his defense.
    
    114 Wn.2d at 207
    . As an overarching consideration, “the Hearn test will waive the privilege only
    where allowing the privilege to prevent disclosure would be manifestly unfair to the opposing
    party.” Dana, 173 Wn. App. at 774. The party asserting that waiver has occurred, here
    18
    No. 46301-6-II
    Philadelphia, bears the burden to prove the three factors of the Hearn test. See Dana, 173 Wn.
    App. at 775.
    Although the plain language of the second prong of the Hearn test states that the party
    asserting a claim or defense put the protected or privileged information at issue “by making it
    relevant to the case,” cases from this and other jurisdictions, including Hearn itself, demonstrate
    that courts actually consider whether the claim or defense asserted depends or relies on the
    information or whether the information is integral to the claim or defense before finding waiver.7
    Indeed, the court in Dana specifically held “relevance is not the test for waiver of attorney-client
    privilege.” 173 Wn. App. at 777.
    Here, although the superior court properly began the analysis of the second prong of the
    Hearn test by reviewing whether the materials at issue were “relevant to the case,” it did not
    properly determine if proving the Glover/Chaussee factors depended on or was reliant on these
    materials to complete the second prong “at issue” analysis. Dana, 173 Wn. App. at 774-75. Under
    the Hearn test, the superior court also needed to find (1) that plaintiffs performed an affirmative
    7
    See Dana, 173 Wn. App. at 776 (evaluating whether settlement reasonableness evaluation
    “depends on” attorney-client communications); Hearn, 68 F.R.D. at 582-83 (holding defendants
    impliedly waived attorney-client privilege where they raised a qualified immunity affirmative
    defense to a civil rights violations claim that they acted on advice of their counsel, so their defense
    relied on considering advice of counsel); Metropolitan, 249 Conn. at 51-54 (holding the “‘at issue,’
    or implied waiver, exception is invoked only when the contents of the legal advice is integral to
    the outcome of the legal claims of the action,” and “[m]erely because the communications are
    relevant does not place them at issue”); United States v. Amlani, 
    169 F.3d 1189
    , 1195 (9th Cir.
    1999) (holding “‘[p]rivileged communications do not become discoverable simply because they
    are related to issues raised in the litigation’” (quoting S. Calif. Gas Co. v. Pub. Utils. Comm’n, 
    50 Cal. 3d 31
    , 44, 
    784 P.2d 1373
     (1990))); Frontier Ref., Inc. v. Gorman-Rupp Co., 
    136 F.3d 695
    ,
    701 (10th Cir. 1998) (stating “[m]ere relevance, however, is not the standard” for implied waiver);
    Conoco, 191 F.R.D. at 110 (holding “waiver does not depend solely on the relevance of the
    privileged material”).
    19
    No. 46301-6-II
    act that (2) placed their attorney-client communications and their attorney’s work product at issue
    when they sought a covenant judgment settlement agreement necessitating a reasonableness
    hearing and (3) that these materials were vital to Philadelphia’s defense that the settlement was
    unreasonable under the Glover factors such that withholding them would be manifestly unfair. See
    Pappas, 
    114 Wn.2d at 207
    . The superior court did not apply this test before holding that plaintiffs
    waived their privilege. Thus, the superior court abused its discretion when it declared that
    relatedness—relevancy—to the Glover factors alone waived privilege “for the purposes of the
    reasonableness hearing” because this is an incorrect legal standard. CP at 2827; Hundtofte, 181
    Wn.2d at 8.
    2.      INCORRECT TEST APPLIED TO WORK PRODUCT
    The next issue is whether the superior court applied the correct standard to hold that
    plaintiffs’ counsel’s mental impression and opinion work product were discoverable. We conclude
    it did not.
    Regarding discovery of work product, CR 26(b)(4) allows such discovery only upon a
    showing of substantial need. And even where substantial need has been shown, disclosure of
    attorney mental impressions or attorney opinions in particular are “almost always exempt from
    discovery, regardless of the level of need.” Soter v. Cowles Pub. Co., 
    162 Wn.2d 716
    , 739, 
    174 P.3d 60
     (2007). An exception to this strict rule applies and discovery should be allowed only
    where the material sought is central to a party’s claim or defense. Pappas, 
    114 Wn.2d at 212-13
    .
    The superior court did not conduct the proper test under CR 26(b)(4) to find substantial
    need for the discovery of plaintiffs’ work product nor did it require a finding that the product was
    central to Philadelphia’s defense; rather, it applied a relevancy standard to find protection was
    20
    No. 46301-6-II
    impliedly waived. Our courts have not applied the implied waiver doctrine to waive work product
    protection, and the superior court offered no explanation why it did so here. Thus, we hold that
    the superior court abused its discretion when it applied an improper relevancy standard to direct
    the special discovery master’s review in its August 27 order and when it adopted that standard in
    its November 22 order directing plaintiffs to produce protected materials.
    VI. PLAINTIFFS DID NOT IMPLIEDLY WAIVE PRIVILEGE OR WORK PRODUCT PROTECTION
    Finally, petitioners argue that even under the proper standards, they did not impliedly waive
    attorney-client privilege nor was their work product discoverable. We agree with petitioners. We
    review de novo under the proper standards whether plaintiffs waived their attorney-client
    communications and work product privileges. See Pappas, 
    114 Wn.2d at 204-13
    .
    A. ATTORNEY-CLIENT COMMUNICATIONS
    1.     AN AFFIRMATIVE ACT
    Petitioners argue that they did not perform an affirmative act that placed their privileged
    communications at issue because an affirmative act must be voluntary and they were required to
    seek a reasonableness determination under RCW 4.22.060, Bird, and Meadow Valley Owners
    Ass’n v. Meadow Valley, LLC, 
    137 Wn. App. 810
    , 813, 
    156 P.3d 240
     (2007).8 We conclude that
    plaintiffs performed an affirmative act under Hearn.
    8
    Philadelphia contends that plaintiffs obtaining and using the insureds counsels’ attorney-client
    communications and work product amount to an affirmative act under the Hearn test. Philadelphia
    does not support its contention that these materials, which it also received and can use in the
    reasonableness hearing, amount to an affirmative act by plaintiffs, asserting privilege of its own
    communications under Hearn. We do not consider claims unsupported by legal authority or
    argument. RAP 10.3(a)(6); Cowiche Canyon, 
    118 Wn.2d at 809
    . Thus, we decline to consider
    Philadelphia’s argument regarding whether or not plaintiffs committed an additional affirmative
    act beyond entering the stipulated judgment and settlements necessitating a reasonableness
    hearing.
    21
    No. 46301-6-II
    The first factor of the Hearn test to determine if there has been implied waiver of attorney-
    client privilege is assertion of the privilege resulting from some affirmative act, such as filing suit,
    by the asserting party. Pappas, 
    114 Wn.2d at 207
    . Following Bird, courts must consider the
    Glover factors in a reasonableness hearing pursuant to RCW 4.22.060(1). 
    175 Wn.2d at 766-68
    .
    RCW 4.22.060(1) states,
    A party prior to entering into a release, covenant not to sue, covenant not to enforce
    judgment, or similar agreement with a claimant shall give five days’ written notice
    of such intent to all other parties and the court. . . . A hearing shall be held on the
    issue of the reasonableness of the amount to be paid with all parties afforded an
    opportunity to present evidence. A determination by the court that the amount to
    be paid is reasonable must be secured.
    (Emphasis added.)
    The language of RCW 4.22.060(1) thus makes a reasonableness hearing mandatory, but
    only after a party enters into and seeks to enforce a covenant like that at issue here. Although
    plaintiffs like those in this case who want to enforce a covenant judgment settlement clearly have
    a strong incentive to initiate a reasonableness hearing under RCW 4.22.060, contrary to
    petitioners’ argument, nowhere in Bird or Meadow Valley does it state that plaintiffs must enter
    into and enforce a covenant judgment settlement. 
    175 Wn.2d 756
    ; 
    137 Wn. App. 810
    .
    Plaintiffs voluntarily entered into and sought to enforce the stipulated covenant judgment
    settlement agreements with the defendant insureds.           Plaintiffs were required to initiate a
    reasonableness hearing if plaintiffs wanted to enforce the agreements against Philadelphia. As
    Philadelphia points out, plaintiffs had options other than settlement, including trial. Here, plaintiffs
    initiated the settlements and asked for the reasonableness hearing. Thus, plaintiffs’ request for a
    reasonableness hearing satisfied the affirmative act factor of the Hearn test.
    22
    No. 46301-6-II
    2.     PRIVILEGED MATERIALS NOT PLACED AT ISSUE
    The second Hearn factor is whether the party asserting a claim or defense put the materials
    at issue by making it relevant to the case. Pappas, 
    114 Wn.2d at 207
    . When evaluating this factor,
    we consider whether the claim or defense asserted “depends on,” “relies on,” or makes the
    materials “integral to” resolution. See Dana, 173 Wn. App. at 776; Hearn, 68 F.R.D. at 581;
    Metropolitan, 249 Conn. at 51-54.
    Philadelphia does not show how petitioners’ claim of reasonableness or their own defense
    that the settlement is unreasonable “depends on,” “relies on,” or makes plaintiffs’ attorney-client
    communications “integral to” resolution. See Dana, 173 Wn. App. at 776; Hearn, 68 F.R.D. at
    581; Metropolitan, 249 Conn. at 51-54. Rather, Philadelphia argues what was known to plaintiffs
    is “particularly important” because (1) plaintiffs’ counsel unilaterally authored the factual
    confessions included in the stipulated covenant judgment settlements and these confessions
    contradict the insured’s previous sworn testimony and other presettlement evidence; (2) virtually
    all pertinent information about the reasonableness of the $25 million settlement appears to be
    possessed by plaintiffs’ counsel; (3) every client communication, internal file note, and thought
    process of the insureds’ counsel and the insureds’ personal counsels were immediately turned over
    to plaintiffs’ counsel without redaction; and (4) the insureds’ personal counsels were deposed
    without restriction as to all relevant reasonableness factors giving plaintiffs’ counsel access to
    weaknesses in the defense case at the time of settlement. Philadelphia offers these four points but
    does not explain how these points are connected to the reasonableness determination under Glover
    or why, given these four points, plaintiffs’ attorney-client communications are integral to making
    that reasonableness determination.
    23
    No. 46301-6-II
    Based on the descriptions used by the special discovery master, the privileged
    communications here appear to be e-mail communications between and among plaintiffs’ attorney,
    fellow attorneys and firm staff, and the plaintiff clients. Philadelphia fails to explain why these
    communications are integral to assessing the Glover factors when in addition to the other
    significant discovery they already conducted, they have all communications between plaintiffs and
    the former defendant insureds, they have deposed two of the insureds’ attorneys, and they have
    documentation that OELC’s former employee only confessed to sexually abusing two of the
    children at OELC.
    Additionally, Philadelphia can depose the plaintiffs to determine the strength of the abuse
    allegations in order to evaluate the settlement amount and the validity of the supporting
    confessions. As stated by the Chomat court, proof of reasonableness is ordinarily established
    through expert witness testimony about matters like the extent of defendants’ liability, the
    reasonableness of the damages amount in comparison with awards in other cases, and the expense
    that would have been required for the settling defendants to defend the lawsuit. 
    919 So. 2d at 538
    .
    While plaintiffs’ attorney-client communications may discuss elements of the settlement, because
    Philadelphia has not shown that those communications are integral to the reasonableness
    determination here, we conclude that plaintiffs did not place them at issue.
    3.     PRIVILEGED MATERIALS NOT VITAL TO PHILADELPHIA AND NO MANIFEST UNFAIRNESS
    Philadelphia argues that application of the attorney-client privilege would deny it vital
    information because the privileged information is directly relevant to the reasonableness of the
    stipulated covenant judgment settlement and plaintiffs’ counsel is the only party who knows about
    the basis of the settlement. We disagree.
    24
    No. 46301-6-II
    The third Hearn factor is whether withholding privileged information will deny the
    opposing party access to information vital to its defense. Pappas, 
    114 Wn.2d at
    207 (citing Hearn,
    68 F.R.D. at 581). As part of this inquiry, we consider whether withholding the privileged
    information would be manifestly unfair to the opposing party. Dana, 173 Wn. App. at 774.
    Protected communications are vital to a party’s case when they contain information about
    a disputed issue that is not available from any nonprivileged source. Dana, 173 Wn. App. at 776
    (citing United States v. Amlani, 
    169 F.3d 1189
    , 1195-96 (9th Cir. 1999)).                 Protected
    communications are not vital to a party’s case when there are other sources of indirect evidence
    about the issues. Dana, 173 Wn. App. at 776 (citing Amlani, 
    169 F.3d at 1195
    ). Parties typically
    prove the reasonableness of settlements through expert witness testimony on the relevant
    reasonableness criteria. Chomat, 
    919 So. 2d at 538
    .
    The Glover/Chausee factors to evaluate whether a settlement is reasonable under RCW
    4.22.060 again are
    “[t]he releasing person’s damages; the merits of the releasing person’s liability
    theory; the merits of the released person’s defense theory; the released person’s
    relative faults; the risks and expenses of continued litigation; the released person’s
    ability to pay; any evidence of bad faith, collusion, or fraud; the extent of the
    releasing person’s investigation and preparation of the case; and the interests of the
    parties not being released.”
    Chaussee, 
    60 Wn. App. at 512
     (quoting Glover, 
    98 Wn.2d at 717
    ). Plaintiffs, as the settling party,
    have the burden to prove reasonableness using the Glover/Chaussee factors. Bird, 
    175 Wn.2d at 766
    .
    Here, plaintiffs produced nearly 200,000 pages of discovery to Philadelphia that included
    all records given to them by the defense attorney. Plaintiffs directed the former defendants’
    attorney to provide Philadelphia with any additional requested production. In addition, plaintiffs
    25
    No. 46301-6-II
    have produced to Philadelphia nonprivileged materials including medical records, public records
    request responses, witness communications, expert communications, subpoenas, pleadings,
    documents received in discovery, and other case-related documents. Philadelphia has deposed the
    attorneys for OELC’s president and executive director. And Philadelphia has the police report that
    documents a confession to sexual abuse of two children who attended OELC. Finally, plaintiffs
    and Philadelphia agreed in prior discovery hearings that calling experts to testify regarding the
    settlement’s reasonableness was necessary and proper.
    Besides simply reiterating that plaintiffs’ counsel drafted the factual confessions
    supporting the settlements and selected the settlement amounts, Philadelphia does not explain why
    plaintiffs’ attorney-client communications are vital to its defense or why the discovery already
    exchanged is insufficient to evaluate the settlement’s reasonableness. Because many other sources
    of nonprivileged evidence are available to Philadelphia, plaintiffs’ protected communications are
    not vital to Philadelphia’s defense nor is it manifestly unfair to withhold these materials from
    Philadelphia. Dana, 173 Wn. App. at 774, 776.
    We conclude that implied waiver of the attorney-client privilege may occur in the context
    of a settlement reasonableness hearing under certain limited circumstances.          But not those
    presented here. We further hold that implied waiver of the attorney-client privilege will rarely, if
    ever, occur where like here a third-party insurer invokes implied waiver of the plaintiffs’ attorney-
    client privilege in a settlement reasonableness hearing.
    B. ATTORNEY OPINION AND MENTAL IMPRESSION WORK PRODUCT
    Philadelphia argues that plaintiffs’ motion for a reasonableness determination made
    plaintiffs’ mental impressions and opinions central to this case. We disagree.
    26
    No. 46301-6-II
    Opinion work product enjoys nearly absolute immunity and the mental impressions of an
    attorney are also almost always exempt from discovery, regardless of level of need, unless their
    mental impressions are directly at issue. Soter, 
    162 Wn.2d at 739-41
    . The court may release work
    product only in very rare and extraordinary circumstances. See Upjohn Co. v. United States, 
    449 U.S. 383
    , 401, 
    101 S. Ct. 677
    , 
    66 L. Ed. 2d 584
     (1981); Pappas, 
    114 Wn.2d at 211
    . Discovery
    should be allowed only when crucial information is in the exclusive control of the opposing party
    and where the material sought is central to a party’s claim or defense. Pappas, 
    114 Wn.2d at 210
    .
    Here, based on the special discovery master’s descriptions, the materials at issue are
    intraoffice e-mails among attorneys and staff at plaintiffs’ attorney’s firm. Philadelphia fails to
    show how these materials containing plaintiffs’ opinion and mental impression work product are
    crucial or central to its case.
    The Glover/Chaussee factors include damages, the merits of their liability theory, the
    merits of the insureds’ defense theory and relative fault, the risks and expenses of continued
    litigation, the insureds’ ability to pay, evidence of bad faith, collusion, or fraud, the extent of
    plaintiffs’ preparation and investigation, and the interests of Philadelphia may all be assessed based
    on other evidence in Philadelphia’s possession and the discovery already submitted to
    Philadelphia. Bird, 
    175 Wn.2d at 766
    . Because plaintiffs’ counsel’s work product opinion and
    mental impressions have not been shown to be central to plaintiffs’ claim that the settlement is
    27
    No. 46301-6-II
    reasonable or to Philadelphia’s defense that the settlement was unreasonable under
    Glover/Chaussee, plaintiffs’ work product should remain protected.9
    In sum, we hold that implied waiver of privileged communications may occur outside legal
    malpractice cases and in limited circumstances in the context of reasonableness hearings under
    RCW 4.22.060(1). We further hold that under the Hearn test, plaintiffs did not impliedly waive
    their privileged communications nor was their work product discoverable because Philadelphia
    has not shown that the work product was central to Philadelphia’s defense.
    We reverse and remand to the superior court for proceedings consistent with this opinion.
    JOHANSON, J.
    We concur:
    WORSWICK, P.J.
    LEE, J.
    9
    Philadelphia raises additional issues including whether (1) plaintiffs invited error or waived their
    argument regarding whether the implied waiver doctrine applies outside the context of legal
    malpractice claims, (2) plaintiffs directly waived their attorney-client privilege or work product
    protection regarding the communications at issue by selective disclosure, (3) plaintiffs’ counsel
    waived attorney-client privilege or work product protection by making himself a necessary
    witness, and (4) Washington’s civil fraud exception applies in this case. We do not consider these
    issues because they are outside the scope of the order granting discretionary review.
    28