John D. Williams v. Kenneth L. and Deborah A. Tucker , 239 W. Va. 395 ( 2017 )


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  •           IN THE SUPREME COURT OF APPEALS OF WEST VIRGINIA
    January 2017 Term
    _______________
    No. 16-0657                           FILED
    _______________                      June 13, 2017
    released at 3:00 p.m.
    RORY L. PERRY II, CLERK
    JOHN D. WILLIAMS                     SUPREME COURT OF APPEALS
    OF WEST VIRGINIA
    Plaintiff Below, Petitioner
    v.
    KENNETH L. TUCKER and DEBORAH A. TUCKER
    Defendants Below, Respondents
    ____________________________________________________________
    Appeal from the Circuit Court of Putnam County
    The Honorable Phillip M. Stowers, Judge
    Civil Action No. 16-C-46
    REVERSED AND REMANDED
    ____________________________________________________________
    Submitted: May 23, 2017
    Filed: June 13, 2017
    Stuart A. McMillan                              James B. Atkins
    Daniel J. Cohn                                  Atkins & Ogle Law Offices, LC
    Bowles Rice LLP                                 Buffalo, West Virginia
    Charleston, West Virginia                       Counsel for the Respondents
    Counsel for the Petitioner
    JUSTICE WALKER delivered the Opinion of the Court.
    CHIEF JUSTICE LOUGHRY concurs and reserves the right to file a separate opinion.
    JUSTICE WORKMAN concurs and reserves the right to file a separate opinion.
    SYLLABUS BY THE COURT
    1.     “The denial or granting of an injunction by a trial court is
    discretionary and will not be disturbed upon an appeal unless there is an absolute right for
    an injunction or some abuses shown in connection with the denial or granting thereof.”
    Syllabus Point 6, West Virginia Bd. of Dental Exam’rs v. Storch, 
    146 W. Va. 662
    , 
    122 S.E.2d 295
    (1961).
    2.     “Where the issue on appeal from the circuit court is clearly a
    question of law or involving an interpretation of a statute, we apply a de novo standard of
    review.” Syllabus Point 1, Chrystal R.M. v. Charlie A.L., 
    194 W. Va. 138
    , 
    459 S.E.2d 415
    (1995).
    3.     “Nothing in the Federal Arbitration Act, 9 U.S.C. § 2, overrides
    normal rules of contract interpretation. Generally applicable contract defenses—such as
    laches, estoppel, waiver, fraud, duress, or unconscionability—may be applied to
    invalidate an arbitration agreement.” Syllabus Point 9, Brown v. Genesis Healthcare
    Corp., 
    228 W. Va. 646
    , 
    724 S.E.2d 250
    (2011) (reversed on other grounds by Marmet
    Health Care Ctr., Inc. v. Brown, 
    565 U.S. 530
    (2012)).
    i
    4.      In the absence of an agreement to the contrary, waiver of a
    contractual right to arbitration is a threshold question of enforceability to be determined
    by a court, not an arbitrator.
    5.      “The common-law doctrine of waiver focuses on the conduct of the
    party against whom waiver is sought, and requires that party to have intentionally
    relinquished a known right. A waiver may be express or may be inferred from actions or
    conduct, but all of the attendant facts, taken together, must amount to an intentional
    relinquishment of a known right. There is no requirement of prejudice or detrimental
    reliance by the party asserting waiver.” Syllabus Point 2, Parsons v. Halliburton Energy
    Services, Inc., 
    237 W. Va. 138
    , 
    785 S.E.2d 844
    (2016).
    6.      “A party to a binding, irrevocable arbitration cannot unilaterally
    withdraw from participation in the arbitration after it has begun. If a party to a binding
    irrevocable arbitration unilaterally withdraws from the arbitration, the claims or issues
    raised by the withdrawing party are abandoned, thereby precluding them from being
    pursued in any subsequent arbitration or civil action.” Syllabus Point 1, Crihfield v.
    Brown, 
    224 W. Va. 407
    , 
    686 S.E.2d 58
    (2009).
    ii
    WALKER, Justice:
    Petitioner John D. Williams (“Mr. Williams”) appeals the June 17, 2016
    order of the Circuit Court of Putnam County denying his motion for a preliminary and
    permanent injunction to prohibit Respondents Kenneth L. Tucker and Deborah A. Tucker
    (“the Tuckers”) from pursuing their claims through arbitration. Mr. Williams alleges the
    circuit court erred by abdicating its authority to consider questions of waiver and estoppel
    to an arbitrator. Mr. Williams further alleges that the court erred in failing to find that the
    arbitration was barred as a matter of law because (1) it constitutes an impermissible
    collateral attack on a prior award in favor of Mr. Williams; and (2) the Tuckers waived
    their right to arbitration. Upon consideration of the parties’ briefs, oral argument,1 the
    submitted record and pertinent authorities, we reverse the circuit court’s order.
    I.     FACTUAL AND PROCEDURAL BACKGROUND
    The Tuckers began investing with Mr. Williams’s investment firm in
    October 2007. At the outset of the professional relationship between Mr. Williams and
    the Tuckers, the parties entered into an Asset Management Agreement (“Agreement”) on
    September 19, 2007.      Among other things, the Agreement specifically provides for
    arbitration of disputes between the parties as follows:
    1
    The Tuckers (by counsel) did not comply with the deadline to file their brief and
    moved this Court for leave to file their brief out-of-time. Their motion was granted, but
    they were deemed ineligible to participate in oral argument as a sanction. W. Va. R.
    App. P. 5(e) and 10 (j).
    1
    Disputes – This agreement contains a provision which
    requires that all claims arising between the parties in respect
    to this Agreement shall be resolved through arbitration.
    Client is aware that:
    1. Arbitration is final and binding on all parties.
    2. The parties are waiving their right to seek remedies in
    court, including the right to a jury trial.
    3. Pre-arbitration discovery is generally more limited than
    and potentially different in form and scope than court
    proceedings.
    4. The Arbitration Award is not required to include factual
    finding or legal reasoning and any party’s right to appeal or to
    seek modification of a ruling by the arbitrators is strictly
    limited.
    5. The panel of arbitrators will typically include a minority of
    arbitrators who were or are affiliated with the securities
    industry.
    Unless unenforceable due to applicable federal or state law,
    any controversy arising out of or related to any transaction
    with Advisor or its officers, directors, agents, or employees,
    or to this agreement or the breach thereof, shall be settled by
    arbitration in accordance with the rules then in effect of the
    American Arbitration Association. Judgment upon any award
    rendered by the arbitrators may be entered in any court
    having jurisdiction thereof.
    In July 2009, the Tuckers transferred their account to a self-directed online
    investment platform, by which time their account balance had declined twenty-nine and
    one-half percent. Mr. Williams faults the economic crisis for the decline and asserts that
    the decline is less than or on par with other mutual funds across the market during this
    time period. On February 3, 2011, the Tuckers commenced an arbitration alleging that
    Mr. Williams had breached their contract and made unsuitable investments contributing
    to the decline.
    2
    Although the Agreement required binding arbitration in accordance with
    the rules of the American Arbitration Association (“AAA”) in the event of a dispute
    between the parties, the Tuckers instituted arbitration proceedings against Mr. Williams
    before the Financial Industry Regulatory Authority, Inc. (“FINRA”).2             Before Mr.
    Williams responded to the FINRA arbitration demand, the Tuckers withdrew their
    arbitration demand. By letter dated April 5, 2011, FINRA acknowledged withdrawal of
    the claims. However, the dispute remained a matter of record relating to Mr. Williams’s
    registration with the Central Registration Depository (“CRD”).3
    Mr. Williams then instituted expungement proceedings by filing his own
    arbitration demand with FINRA on March 31, 2011. The Tuckers consented to FINRA
    jurisdiction, but declined to exercise their right to participate in the proceedings and did
    2
    FINRA is the successor to the National Association of Securities Dealers, Inc.
    (“NASD”), a self-regulatory organization established under the federal Securities
    Exchange Act of 1934, 15 U.S.C. §§ 78a through -78qq (2012). “FINRA is dedicated to
    investor protection and market integrity through effective and efficient regulation of
    broker-dealers.” FINRA, http://finra.org/about (last visited June 2, 2017). FINRA is
    vested with the authority to create rules that govern its members and has regulatory
    oversight over “all securities firms that do business with the public.” 72 Fed. Reg. 42170
    (2007).
    3
    The Central Registration Depository (“CRD”) is an on-line registration and
    licensing system for the United States securities industry, state and federal regulators, and
    self-regulatory organizations administered by FINRA.                   The CRD contains
    “administrative information (personal, organizational, employment history, registration
    and other information) and disclosure information (criminal matters, regulatory
    disciplinary actions, civil judicial actions, financial information, and information relating
    to customer disputes)” from a variety of sources. See NASD Notice of Proposed Rule
    Change,      SR–NASD–2002–168             (filed    Nov.     18,    2002)     available     at
    https://www.finra.org/sites/default/files/RuleFiling/p001015.pdf (last visited June 2,
    2017).
    3
    not oppose expungement. The arbitration panel rendered an arbitration award in favor of
    Mr. Williams. Pursuant to the Agreement and FINRA rules, Mr. Williams filed an action
    in the Circuit Court of Kanawha County and moved the court to confirm the FINRA
    arbitration panel’s award in his favor. The Tuckers accepted service, but did not file a
    responsive pleading or otherwise oppose the expungement. An Agreed Order Granting
    Motion to Confirm Arbitration Award was subsequently entered by the Circuit Court of
    Kanawha County on January 27, 2012.
    Four years later, on January 10, 2016, the Tuckers filed an arbitration
    demand with the AAA asserting the same claims against Mr. Williams as in their original
    FINRA arbitration demand.      Mr. Williams demanded withdrawal of the arbitration
    proceeding and the Tuckers refused. Mr. Williams then filed a motion in the Circuit
    Court of Putnam County for a preliminary and permanent injunction to prevent the
    Tuckers from pursuing a second arbitration.      Mr. Williams argued that the second
    arbitration was barred because the claims were precluded as an impermissible collateral
    attack on the prior FINRA arbitration award that had been confirmed by order of the
    Circuit Court of Kanawha County. Mr. Williams also argued that the Tuckers had
    waived their right to arbitration. The Tuckers responded that they had not waived their
    right to arbitrate, and, in any case, the preclusive effect of the prior judgment and
    determination of whether they waived their rights to arbitrate are questions for an
    arbitrator, not the court. The court below denied the injunction and ordered arbitration,
    4
    reasoning that Mr. Williams’s defenses to the arbitration were themselves arbitrable. It is
    from this Order that Mr. Williams appeals.
    II.    STANDARD OF REVIEW
    We consider in this appeal the circuit court’s disposition of Mr. Williams’s
    request for injunctive relief, which resulted in the circuit court compelling arbitration.
    We have held that “[t]he denial or granting of an injunction by a trial court is
    discretionary and will not be disturbed upon an appeal unless there is an absolute right for
    an injunction or some abuses shown in connection with the denial or granting thereof.”
    Syl. Pt. 6, West Virginia Bd. of Dental Exam’rs v. Storch, 
    146 W. Va. 662
    , 
    122 S.E.2d 295
    (1961). Here, however, we must maintain a two-pronged standard of review because
    the denial of injunctive relief rested on a question of law. In this regard, “[w]here the
    issue on appeal from the circuit court is clearly a question of law or involving an
    interpretation of a statute, we apply a de novo standard of review.” Syl. Pt. 1, Chrystal
    R.M. v. Charlie A.L., 
    194 W. Va. 138
    , 
    459 S.E.2d 415
    , (1995). Accordingly, the circuit
    court’s order denying the injunction is reviewed for an abuse of discretion, but we
    examine de novo the underlying legal conclusions on which the denial is based. With
    these standards in mind, we consider the arguments of the parties.
    III.   DISCUSSION
    It is undisputed that the parties entered into a valid agreement to arbitrate
    their disputes and that the Tuckers’ claims fall within the scope of the arbitration
    5
    agreement. That said, the questions presented on appeal are whether the defenses of
    waiver and estoppel are to be determined by the court and, if so, whether the court should
    have enjoined the arbitration on the grounds of waiver or estoppel. We will address each
    in turn.
    A.     Is Waiver Determined by the Court or an Arbitrator?
    We first recognize that arbitration is purely a matter of contract. State ex
    rel. Barden & Robeson Corp. v. Hill, 
    208 W. Va. 163
    , 168, 
    539 S.E.2d 106
    , 111 (2000).
    It is undisputed that Mr. Williams and the Tuckers contracted to submit their disputes to
    arbitration. However, the Tuckers contend that whether they waived their contractual
    right to arbitrate is a matter to be determined by the arbitrator. We disagree.
    We consistently have recognized the role of the court in evaluating the
    enforceability of an arbitration agreement under state contract law.        In Schumacher
    Homes of Circleville, Inc. v. Spencer, 
    237 W. Va. 379
    , 
    787 S.E.2d 650
    (2016), we
    observed:
    Once the arbitration clause has been severed or
    separated out for scrutiny, the FAA limits the trial court to
    considering only two threshold questions: (1) Under state
    contract law, is there a valid, irrevocable, and enforceable
    arbitration agreement between the parties? And, (2) Does the
    parties’ dispute fall within the scope of the arbitration
    agreement?
    6
    
    Id. at 388,
    787 S.E.2d at 659 (emphasis added). We find that the issue of waiver before
    us in this appeal relates to the first threshold question of enforceability. Regarding the
    application of state contract law, we have observed, “[n]othing in the Federal Arbitration
    Act, 9 U.S.C. § 2, overrides normal rules of contract interpretation. Generally applicable
    contract defenses – such as laches, estoppel, waiver, fraud, duress, or unconscionability –
    may be applied to invalidate an arbitration agreement.” Syl. Pt. 9, Brown v. Genesis
    Healthcare Corp., 
    228 W. Va. 646
    , 
    724 S.E.2d 250
    (2011) (reversed on other grounds by
    Marmet Health Care Ctr., Inc. v. Brown, 
    565 U.S. 530
    (2012) (emphasis added). See
    also Geological Assessment & Leasing v. O’Hara, 
    236 W. Va. 381
    , 387, 
    780 S.E.2d 647
    ,
    653 (2015) (“[I]f the contract defense exists under general common law principles, then it
    may be asserted to counter the claim that a . . . provision binds the parties.”).
    We discussed waiver in the context of arbitration in Parsons v. Halliburton
    Energy Services, Inc., 
    237 W. Va. 138
    , 
    785 S.E.2d 844
    (2016):
    Stated differently, “[t]he FAA recognizes that an
    agreement to arbitrate is a contract. The rights and liabilities
    of the parties are controlled by the state law of contracts.” . . .
    “Thus, the question of whether there has been waiver in the
    arbitration agreement context should be analyzed in much the
    same way as in any other contractual context.”
    
    Id. at 147,
    785 S.E.2d at 853 (citations omitted). Based on that reasoning, we held
    in Parsons that “[t]he right to arbitration, like any other contract right, can be waived.”
    
    Id. at Syl.
    Pt. 6, in part. Our law is clear that waiver is a general contract defense that
    may be applied to invalidate a contract. We now hold that in the absence of an agreement
    7
    to the contrary, waiver of a contractual right to arbitration is a threshold question of
    enforceability to be determined by a court, not an arbitrator.4 Having determined that the
    issue of waiver below should have been determined by the court and being fully apprised
    of the facts and arguments, we now turn to our state contract law relating to whether the
    Tuckers waived their right to arbitrate.
    B.       Waiver of the Right to Arbitrate
    As we discussed in Parsons, “the question of whether there has been
    waiver in the arbitration agreement context should be analyzed in much the same way as
    in any other contractual context. The essential question is whether, under the totality of
    the circumstances, the defaulting party has acted inconsistently with the arbitration right.”
    Parsons, 237 W. Va. at 
    147, 785 S.E.2d at 853
    (quoting Nat’l Found. for Cancer
    Research v. A.G. Edwards & Sons, Inc., 
    821 F.2d 772
    , 774 (D.C. Cir. 1987)). “To effect
    a waiver, there must be evidence which demonstrates that a party has intentionally
    relinquished a known right.” Syl. Pt. 2, in part, Ara v. Erie Ins. Co., 
    182 W. Va. 266
    ,
    267, 
    387 S.E.2d 320
    , 321 (1989). Waiver “may be made by an express statement or
    agreement, or it may be implied from the conduct of the party who is alleged to have
    waived a right.” 
    Parsons, 237 W. Va. at 144
    , 785 S.E.2d at 850. Further, we have held:
    The common-law doctrine of waiver focuses on the
    conduct of the party against whom waiver is sought, and
    4
    There is no delegation provision in the Agreement. In the absence of a “clear and unmistakable”
    delegation provision evincing that the parties agreed to arbitrate arbitrability, the default expectancy is that a court
    resolves questions of arbitrability. See Schumacher Homes of Circleville, Inc. v. Spencer, 
    237 W. Va. 379
    , 391, 
    787 S.E.2d 650
    , 662 (2016).
    8
    requires that party to have intentionally relinquished a known
    right. A waiver may be express or may be inferred from
    actions or conduct, but all of the attendant facts, taken
    together, must amount to an intentional relinquishment of a
    known right. There is no requirement of prejudice or
    detrimental reliance by the party asserting waiver.
    Syl. Pt. 2, Parsons. Thus, “[t]here must be first, the existence of the right; second,
    knowledge of the existence of such right; and third, voluntary intention to relinquish.”
    Hoffman v. Wheeling Sav. & Loan Ass’n, 
    133 W. Va. 694
    , 713, 
    57 S.E.2d 725
    , 735
    (1950). Applied in the arbitration context:
    To establish waiver of a contractual right to arbitrate,
    the party asserting waiver must show that the waiving party
    knew of the right to arbitrate and either expressly waived the
    right, or, based on the totality of the circumstances, acted
    inconsistently with the right to arbitrate through acts or
    language.
    Syl. Pt. 6, in part, Parsons.
    As discussed above, there is no dispute that the Tuckers had the right to
    arbitrate pursuant to the Agreement. Relating to knowledge of the right, we have held
    that it may be actual or constructive. 
    Id. at 147,
    785 S.E.2d at 853. Further, we have
    noted that “it does not seem unduly onerous to charge the parties to a contractual dispute
    with constructive knowledge of the terms of the underlying contract” and, likewise, that
    “a party should be deemed to have knowledge of the terms of agreements that he has
    executed.” 
    Id. (quoting Thomas
    J. Lilly, Jr., Participation in Litigation as a Waiver of
    the Contractual Right to Arbitrate: Toward a Unified Theory, 
    92 Neb. L
    . Rev. 86, 122
    (2013); Bros. Jurewicz, Inc. v. Atari, Inc., 
    296 N.W.2d 422
    , 429 (Minn. 1980)). Thus, the
    9
    execution of the Agreement by the Tuckers imputes to them constructive knowledge of
    the terms of the Agreement. Moreover, the institution of arbitration proceedings by the
    Tuckers with FINRA in 2011, evinces, at minimum, constructive knowledge of the
    existence of the right to arbitrate, albeit in an improper forum.
    We next consider, as we did in Parsons, whether a party’s participation in
    other proceedings constituted waiver of the right to arbitrate. In Parsons, the plaintiff
    filed a civil action in circuit court against his employer under the West Virginia Wage
    Payment and Collection Act5 for failing to pay final wages in a timely fashion. Parsons
    at 
    142-43, 785 S.E.2d at 848-49
    . The plaintiff’s employment contract, however, provided
    that all disputes with the defendant would be “finally and conclusively resolved through
    arbitration . . . instead of through trial before a court.” 
    Id. at 142,
    785 S.E.2d at 848. The
    defendant employer repeatedly sought extensions to file a responsive pleading and
    volunteered to produce class-wide discovery before moving to compel arbitration. Id. at
    
    144, 785 S.E.2d at 850
    . The plaintiff contended that the defendant’s participation in
    litigation served to waive the right to arbitrate.   
    Id. We disagreed,
    reasoning that the
    defendant had made no formal, substantive response to any of the plaintiff’s requests,
    neither party had formalized and filed a written stipulation agreeing to an enlargement of
    time to respond pursuant to Rule 6(b) of the West Virginia Rules of Civil Procedure, and
    the defendant’s first filing with the circuit court was a motion to dismiss that clearly
    asserted the right to arbitration. 
    Id. at 148-149,
    785 S.E.2d at 854-55.
    5
    W. Va. Code §§21–5–1 to –18.
    10
    The facts in the case before us differ from those in Parsons in several
    respects. First, we are not analyzing the effect of a party participating in litigation on the
    right to arbitrate, but rather the effect of instituting a prior arbitration on the right to
    arbitrate. Second, the attendant facts and circumstances vary drastically concerning the
    amount and type of participation.
    Relating to the first incongruity, we note that the analysis is much the same,
    but call attention to it here because the facts below add to the conclusion that the Tuckers
    acted inconsistently with their right to arbitrate under the Agreement despite having
    actually asserted their claims in arbitration. As discussed above, the parties’ contract
    controls their respective rights and liabilities. The Agreement dictated that the Tuckers
    had the right to have their issues resolved in arbitration pursuant to the AAA. The
    Tuckers chose instead to pursue their claims in a different forum when they filed their
    claim with FINRA.
    Mr. Williams, as a FINRA member, is required to abide by FINRA’s rules,
    including its arbitration provisions. FINRA’s arbitration rules provide that if “requested
    by the customer” a FINRA member must arbitrate a dispute that “arises in connection
    with [their] business activities” under the FINRA Rules. FINRA R. 12200. While Mr.
    Williams, by virtue of being a FINRA member, had a default obligation to arbitrate with
    the Tuckers under the FINRA Rules, the parties superseded and modified that obligation
    through contract. See, e.g., Goldman, Sachs & Co. v. City of Reno, 
    747 F.3d 733
    , 741
    11
    (9th Cir. 2014) (“[A] contract between the parties can supersede the default obligation to
    arbitrate under the FINRA Rules.”); UBS Fin. Servs. v. Carilion Clinic, 
    706 F.3d 319
    ,
    328 (4th Cir. 2013) (“[T]he obligation to arbitrate under FINRA Rule 12200 can be
    superseded and displaced by a more specific agreement by the parties.”). Thus, one
    forum is to the exclusion of the other: the Tuckers did not have dual rights to arbitrate
    under both FINRA and the AAA. The Tuckers initiated proceedings under FINRA,
    withdrew their complaint, and did not oppose expungement or otherwise participate in
    FINRA’s determination of the merits of their claim. Moreover, the Tuckers signed an
    agreed order expunging their claims against Mr. Williams which was entered by the
    Circuit Court of Kanawha County. The Tuckers’ abandonment of their claims in the
    forum they improperly chose demonstrates conduct inconsistent with their right to
    arbitrate under the AAA. We have held:
    A party to a binding, irrevocable arbitration cannot
    unilaterally withdraw from participation in the arbitration
    after it has begun. If a party to a binding irrevocable
    arbitration unilaterally withdraws from the arbitration, the
    claims or issues raised by the withdrawing party are
    abandoned, thereby precluding them from being pursued in
    any subsequent arbitration or civil action.
    Syl. Pt. 1, Crihfield v. Brown, 
    224 W. Va. 407
    , 
    686 S.E.2d 58
    (2009) (emphasis added).
    In Crihfield, the parties agreed to arbitrate under the AAA, which, we explained, does not
    have a rule permitting the unilateral withdrawal of a party in an arbitration. 
    Id. at 412,
    12
    686 S.E.2d at 63
    . We further explained the policy perspective of barring a second
    arbitration as follows:
    To hold otherwise and to give [the plaintiff] yet
    another bite at the apple would be to place the whole system
    of arbitration in peril. The case law is clear that irrevocable
    arbitration is just that—irrevocable. To allow a party to
    simply walk away from a binding, irrevocable arbitration with
    no consequence defeats the purpose of arbitration and is
    unduly prejudicial to the other parties to the arbitration who
    are trying to get the matter resolved. There simply is no basis
    for allowing a party who unilaterally withdraws from a
    binding, irrevocable arbitration to reinitiate the process that
    the party voluntarily chose to abandon.
    
    Id. at 413,
    686 S.E.2d at 64.
    Here, the Agreement specifically states that the parties will arbitrate
    disputes under the AAA rules and further states that “[a]rbitration is final and binding on
    all parties.” While FINRA may permit withdrawal of a complaint without prejudice, Mr.
    Williams did not consent to be governed by FINRA Rules for the arbitration of their
    disputes,6 nor did the parties’ agree that FINRA rules would override their intent to make
    any arbitration final, binding and irrevocable pursuant to the AAA. Rather, Mr. Williams
    was saddled with operating within FINRA’s jurisdiction once the Tuckers had filed their
    claims in that forum in order to expunge his record. We find our reasoning in Crihfield
    equally applicable to the facts before us and decline to allow the Tuckers to reinitiate the
    6
    We speak here only to the Tuckers’ initial arbitration demand and not to
    subsequent expungement proceedings initiated by Mr. Williams. Of course, outside of the
    instant context, Mr. Williams, as a FINRA member, is subject to FINRA Rules.
    13
    arbitration process under the AAA after having voluntarily abandoned their claims in
    arbitration under FINRA.
    Being represented by counsel, the Tuckers are assumed to have been
    advised of the implications of the expungement proceedings, i.e., that their claims would
    be substantively reviewed by a panel of FINRA arbitrators and affirmative factual
    findings made in order to determine whether the circumstances met one of the grounds
    for expungement. See FINRA R. 12805; 2080. The Tuckers were provided with notice
    of the hearing so as to present their claims against Mr. Williams and defenses to the
    expungement of his record with the CRD. The Tuckers not only declined to participate in
    the expungement proceedings, but also explicitly stated they did not oppose the
    expungement.     Further, the Tuckers signed the Agreed Order Granting Motion to
    Confirm Arbitration Award entered by the Circuit Court of Kanawha County. Viewed
    together, the totality of the circumstances demonstrates the Tuckers waived their right to
    pursue any future arbitration under the Agreement. 7
    7
    In Parsons, we discussed that a party need not show detrimental reliance to
    effect a waiver and differentiated the concept of waiver from that of estoppel. See
    
    Parsons, 237 W. Va. at 145
    , 785 S.E.2d at 851 (“the distinction between the common law
    doctrines of estoppel and waiver is simple: estoppel requires proof of prejudice or
    detrimental reliance; waiver does not. . . . ‘the terms “waiver” and “estoppel” have often
    been used without careful distinction, and thereby abused and confused.’”) (citations
    omitted). The facts before us present not only a waiver through conduct, but an
    inducement on behalf of another party to institute expungement proceedings. However,
    because we find that the Tuckers waived their right to arbitrate through their own
    conduct, we need not analyze whether the Tuckers would have been estopped from
    14
    IV.    CONCLUSION
    In accordance with our resolution of the dispositive issues herein raised, we
    reverse the June 17, 2016 Order of the Circuit Court of Putnam County, and remand for
    the entry of an order enjoining the Tuckers from pursuing further arbitration and for any
    other proceedings consistent with this opinion.
    Reversed and Remanded.
    pursuing a second arbitration. Likewise, because we hold that the Tuckers waived their
    right to arbitrate, we need not consider the remaining assignments of error.
    15