Coomer v. Opportunities for Ohioans with Disabilities , 2022 Ohio 387 ( 2022 )


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  • [Cite as Coomer v. Opportunities for Ohioans with Disabilities, 
    2022-Ohio-387
    .]
    IN THE COURT OF APPEALS OF OHIO
    TENTH APPELLATE DISTRICT
    Laura Coomer,                                          :
    Plaintiff-Appellee,                   :                   No. 21AP-158
    (Ct. of Cl. No. 2019-00086JD)
    v.                                                     :
    (REGULAR CALENDAR)
    Opportunities for Ohioans                              :
    with Disabilities,
    :
    Defendant-Appellant.
    :
    D E C I S I O N
    Rendered on February 10, 2022
    On brief: Mansell Law, LLC, Gregory R. Mansell, and
    Carrie J. Dyer, for appellee. Argued: Carrie J. Dyer.
    On brief: Dave Yost, Attorney General, Timothy M. Miller,
    and Samantha J. Scherger, for appellant. Argued:
    Timothy M. Miller.
    APPEAL from the Court of Claims of Ohio
    LUPER SCHUSTER, P.J.
    {¶ 1} Defendant-appellant, Opportunities for Ohioans with Disabilities ("OOD"),
    appeals from a judgment of the Court of Claims of Ohio finding in favor of plaintiff-appellee,
    Laura Coomer, as to her failure to accommodate and disability discrimination claims
    against OOD. For the following reasons, we affirm.
    I. Facts and Procedural History
    {¶ 2} In January 2019, Coomer initiated this matter against OOD, asserting failure
    to accommodate and disability discrimination claims under R.C. Chapter 4112. In May
    2020, and with leave of court, Coomer amended her complaint to allege OOD's failure to
    accommodate and disability discrimination were also violations of the Americans with
    No. 21AP-158                                                                               2
    Disabilities Act of 1990, 42 U.S.C. 12101, et seq. ("ADA"). In January 2020, OOD moved
    for summary judgment. The next month, the trial court denied OOD's summary judgment
    motion, and the matter proceeded to a bench trial in October 2020. As pertinent to this
    appeal, the following evidence was adduced at trial.
    {¶ 3} Coomer has received treatment for mental health conditions, including
    generalized anxiety disorder, for many years. She began to work for OOD in 2009 as a
    disability claims adjudicator. In the beginning of 2017, Coomer's work schedule was
    7:00 a.m. to 3:30 p.m., five days per week, but she requested to change her daily schedule
    to 8:00 a.m. to 4:30 p.m. in August 2017 due to childcare issues. This request was granted.
    Initially this revised schedule was "going okay," but Coomer developed more anxiety in the
    afternoons and was unable to concentrate. (Tr. Vol. 1 at 53.) She had heart palpitations
    and racing thoughts and needed to take Family and Medical Leave Act ("FMLA") leave
    intermittently.   Coomer explained that her anxiety "continued to snowball" in the
    afternoon, making it increasingly difficult to work. (Tr. Vol. 1 at 87.) In February 2018,
    Coomer asked her immediate supervisor, Paul Spencer, if she could return to her previous
    schedule of 7:00 a.m. to 3:30 p.m. Spencer approved the change, but the manager, Heather
    Graham, disapproved because of Coomer's performance issues.
    {¶ 4} In March 2018, Coomer requested the modified schedule as a reasonable
    accommodation for her anxiety disorder, and she submitted a note from her treating nurse
    practitioner in support. Coomer then met with James Clinkscale, OOD's ADA coordinator,
    who indicated that he needed more information regarding the accommodation request.
    Clinkscale provided Coomer with a form to be completed by her physician for this purpose.
    Coomer's treating physician, psychiatrist Dr. Michael Saribalas, completed the form and
    sent it directly to Clinkscale. On the form, Dr. Saribalas recommended the earlier work
    schedule for Coomer as an accommodation for her disability. Coomer signed the form to
    authorize Clinkscale to contact Dr. Saribalas if he needed additional information.
    {¶ 5} Clinkscale informed Coomer that the request would be denied, stating in part
    that "the medical information you provided did not sufficiently substantiate your need to
    leave the office at any particular time." (Joint Ex. 7.) Coomer appealed the denial to Janine
    Ashanin, OOD's deputy human resources director, who also denied the request. Coomer
    stopped working near the end of May 2018, and she was approved for short-term disability
    No. 21AP-158                                                                              3
    leave benefits with the Ohio Department of Administrative Services ("DAS"). She then was
    approved for disability with the Ohio Public Employees Retirement System ("OPERS").
    Even so, Coomer testified that, if given the opportunity to work 7:00 a.m. to 3:30 p.m., she
    could perform the duties of an OOD disability claims adjudicator.
    {¶ 6} Spencer testified that the "core hours" of work at OOD are 8:00 a.m. to
    5:00 p.m., and full-time employees, like Coomer had been, must work 40 hours per week.
    (Tr. Vol. 1 at 140.) However, OOD management has discretion to permit work schedules to
    begin at 7:00 a.m. or end at 6:00 p.m., and some disability claims adjudicators work a
    7:00 a.m. to 3:30 p.m. daily schedule. When Coomer requested her schedule change to
    7:00 a.m. to 3:30 p.m. (and was working 8:00 a.m. to 4:30 p.m.), she was having work
    performance issues due to "too many overdue [case] actions." (Tr. Vol. 1 at 147.) Spencer's
    supervisor, Graham, testified that she denied Coomer's schedule change request because
    Coomer was not meeting the timeliness expectations.
    {¶ 7} Clinkscale testified that he determined that Coomer's medical condition
    qualified her for ADA coverage. But he did not believe a schedule change was justified
    based on Coomer's note from her treating nurse practitioner, and he therefore provided
    Coomer with OOD's reasonable accommodation form with instructions to have her medical
    provider complete that form. He soon received the completed form from Dr. Saribalas, who
    also indicated his recommendation that Coomer's schedule be modified as requested. After
    reviewing the completed form, Clinkscale did not contact Coomer's medical providers for
    more detailed information; instead, he sought an explanation from Coomer as to the cause
    of her afternoon heightened anxiety. Coomer was unable to sufficiently explain that
    causation. Clinkscale proposed Coomer listen to music or change when she took her lunch
    break.    Coomer rejected those proposals and terminated the discussion.         Based on
    Clinkscale's review of Coomer's submissions, and his discussions with her, he decided not
    to approve the accommodation. From his perspective, the information Coomer provided,
    including the medical documentation, "did not sufficiently substantiate" her need to leave
    at 3:30 p.m., as requested. (Tr. Vol. 1 at 207.) Clinkscale conceded the requested
    accommodation would not have been burdensome for OOD to provide.
    {¶ 8} Psychiatric nurse practitioner Karen Clum testified that she treats Coomer
    for mental health issues, including her anxiety disorder. She explained that "there's often
    No. 21AP-158                                                                              4
    a pattern with peak anxiety" and it is "common for individuals to have peak anxiety at
    different times per day." (Tr. Vol. 2 at 284-85.) Coomer reported to Clum that her anxiety
    increased later in the day, and her later schedule resulted in her experiencing higher
    anxiety. Thus, Clum concluded that permitting Coomer to structure her workday so she
    could leave at 3:30 p.m., instead of 4:30 p.m., would result in lower anxiety peaks.
    {¶ 9} Dr. Saribalas testified that he has treated Coomer for her mental illness since
    2009. Coomer reported to him that she has heightened anxiety late afternoon, experiences
    an elevated heart rate and a sense of impending doom with the anxiety, and it impacts her
    productivity because her thinking is scattered and unfocused. Dr. Saribalas explained that
    it is common for individuals with anxiety disorder to have their anxiety peak at a certain
    time of day. He also explained that because anxiety is subjective, his treatment and
    recommendations are necessarily based on a patient's self-reporting. He opined that, based
    on his professional training and experience, his evaluations of Coomer, and her reported
    symptoms, Coomer's condition prevented her from performing the duties of her
    employment at OOD without the requested accommodation.
    {¶ 10} On February 1, 2021, the trial court issued a decision finding in Coomer's
    favor as to her failure to accommodate and disability discrimination claims against OOD.
    The trial court found that Coomer proved that OOD failed to provide a reasonable
    accommodation to Coomer's disability and that such an accommodation would not cause
    an undue hardship on OOD. The trial court also found Coomer proved her disability
    discrimination claim based on her constructive discharge from employment.
    Consequently, the trial court awarded Coomer backpay, lost benefits, and emotional
    distress damages, and it ordered Coomer's reinstatement conditioned on medical evidence
    that she is no longer disabled and can work the schedule ordered, 7:00 a.m. to 3:30 p.m.,
    in accordance with R.C. 145.362. The trial court deferred a ruling on the amount of attorney
    fees to which Coomer would be entitled. In March 2021, the trial court entered final
    judgment, incorporating its prior rulings and awarding Coomer attorney fees.
    {¶ 11} OOD timely appeals.
    No. 21AP-158                                                                                 5
    II. Assignments of Error
    {¶ 12} OOD assigns the following errors for our review:
    [1.] The trial court erred, as a matter of law, when it found that
    OOD failed to accommodate Coomer's disability because it
    failed to analyze which party was responsible for the
    breakdown in the interactive process.
    [2.] The trial court erred, as a matter of law, in finding that
    OOD constructively discharged Coomer.
    [3.] The trial court erred, as a matter of law, by awarding
    Coomer backpay and employment benefits because OPERS
    had determined she was permanently incapable of working.
    [4.] The trial court's holdings of liability and award of back pay
    and benefits are not supported by the manifest weight of the
    evidence.
    III. Discussion
    A. Standard of Review
    {¶ 13} OOD's assignments of error allege certain trial court factual findings were
    against the manifest weight of the evidence and the trial court did not properly apply the
    pertinent law. In a civil case, a reviewing court will not reverse the judgment as being
    against the manifest weight of the evidence when some competent, credible evidence
    supports all the essential elements of the case. C.E. Morris Co. v. Foley Constr. Co., 
    54 Ohio St.2d 279
    , 280 (1978). In determining whether a civil judgment is against the
    manifest weight of the evidence, an appellate court is guided by a presumption that the
    findings of the trial court are correct. Seasons Coal Co., Inc. v. Cleveland, 
    10 Ohio St.3d 77
    ,
    80 (1984). "The underlying rationale of giving deference to the findings of the trial court
    rests with the knowledge that the trial judge is best able to view the witnesses and observe
    their demeanor, gestures and voice inflections, and use these observations in weighing the
    credibility of the proffered testimony." 
    Id.
     Questions of law, however, are reviewed de
    novo. Ohio Democratic Party v. LaRose, 10th Dist. 20AP-432, 
    2020-Ohio-4778
    , ¶ 18 (10th
    Dist.).
    No. 21AP-158                                                                                6
    B. First Assignment of Error – Failure to Accommodate and
    Interactive Process
    {¶ 14} OOD's first assignment of error alleges the trial court erred as a matter of law
    in finding OOD failed to accommodate Coomer's disability because it did not analyze which
    party was responsible for the interactive process breakdown concerning her request for an
    accommodation. This assignment of error is not well-taken.
    {¶ 15} Coomer alleged she was the victim of OOD's unlawful discrimination based
    on her disability. The ADA prohibits employers from discriminating against qualified
    individuals on the basis of disability. 42 U.S.C. 12112(a). Under the ADA, a "disability" is
    "a physical or mental impairment that substantially limits one or more major life activities
    of such individual; a record of such an impairment; or being regarded as having such an
    impairment." 42 U.S.C. 12102(1)(A) through (C). "Major life activities" include "caring for
    oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing,
    lifting, bending, speaking, breathing, learning, reading, concentrating, thinking,
    communicating, and working." 42 U.S.C. 12102(2)(A). Ohio law also provides that it is an
    unlawful discriminatory practice "[f]or any employer, because of the * * * disability * * * of
    any person, to discharge without just cause, to refuse to hire, or otherwise to discriminate
    against that person with respect to hire, tenure, terms, conditions, or privileges of
    employment, or any matter directly or indirectly related to employment." R.C. 4112.02(A).
    For the purpose of this statute, "disability" is "a physical or mental impairment that
    substantially limits one or more major life activities, including the functions of caring for
    one's self, performing manual tasks, walking, seeing, hearing, speaking, breathing,
    learning, and working; a record of a physical or mental impairment; or being regarded as
    having a physical or mental impairment." R.C. 4112.01(A)(13). Because of the similarity in
    statutory language, Ohio courts look to federal case law as guidance when reviewing state
    employment discrimination claims. Coryell v. Bank One Trust Co. N.A., 
    101 Ohio St.3d 175
    , 
    2004-Ohio-723
    , ¶ 15; see Chiancone v. Akron, 9th Dist. No. 26596, 
    2014-Ohio-1500
    ,
    ¶ 16 ("The Supreme Court of Ohio has consistently held that a court considering a disability
    discrimination claim pursuant to R.C. 4112.02 may look to case law interpreting the
    Americans with Disabilities Act for guidance.").
    No. 21AP-158                                                                                  7
    {¶ 16} Coomer alleged OOD discriminated against her by failing to make a
    reasonable accommodation for her disability. Under federal law, discrimination on the
    basis of disability includes "not making reasonable accommodations to the known physical
    or mental limitations of an otherwise qualified individual with a disability who is an
    applicant or employee, unless [the employer] can demonstrate that the accommodation
    would impose an undue hardship on the operation of the business of [the employer]." 42
    U.S.C. 12112(b)(5)(A). Similarly, Ohio Adm.Code 4112-5-08(E)(1) states: "An employer
    must make reasonable accommodation to the disability of an employee * * * unless the
    employer can demonstrate that such an accommodation would impose an undue hardship
    on the conduct of the employer's business." See DeCesare v. Niles City School Dist. Bd. of
    Edn., 
    154 Ohio App.3d 644
    , 
    2003-Ohio-5349
    , ¶ 21 (11th Dist.) ("Ohio Administrative Code
    places a duty on employers to make reasonable accommodations."). "Accommodations
    may take the form, for example, of providing access to the job, job restructuring, acquisition
    or modification of equipment or devices or a combination of any of these. Job restructuring
    may consist, among other things, of realignment of duties, revision of job descriptions or
    modified and part-time work schedules." Ohio Adm.Code 4112-5-08(E)(2).
    {¶ 17} To establish a prima facie claim of failure to accommodate, the plaintiff must
    show that: (1) she is disabled; (2) she is otherwise qualified for the position (with or without
    reasonable accommodation); (3) her employer knew or had reason to know about her
    disability; (4) she requested an accommodation; and (5) the employer failed to provide the
    necessary accommodation. DiCarlo v. Potter, 
    358 F.3d 408
    , 419 (6th Cir.2004). The
    reasonableness of a requested accommodation is generally a question of fact. Keith v. Cty.
    of Oakland, 
    703 F.3d 918
    , 927 (6th Cir.2013). The plaintiff bears the burden of proposing
    an accommodation that seems reasonable on its face. Fisher v. Nissan N. Am., 
    951 F.3d 409
    , 419 (6th Cir.2020). Once the plaintiff has presented a prima facie case, the burden
    shifts to the employer to demonstrate that the employee cannot reasonably be
    accommodated because the accommodation would impose an undue hardship on the
    employer. DiCarlo at 419.
    {¶ 18} Here, the trial court found Coomer proved her claim that OOD failed to
    accommodate her disability. OOD argues that the trial court erred, as part of its failure to
    accommodate analysis, in not determining the party responsible for the breakdown in the
    No. 21AP-158                                                                                8
    reasonable accommodation interactive process.         According to OOD, the undisputed
    evidence demonstrated that Coomer was at fault in causing a breakdown in the reasonable
    accommodation interactive process, and therefore her failure to accommodate claim fails
    as a matter of law. In support, OOD asserts that, after it denied Coomer's schedule change
    request, it was willing to discuss possible alternative accommodations and to consider
    additional evidence supporting Coomer's schedule change request. We are unpersuaded.
    {¶ 19} Pursuant to 29 C.F.R. 1630.2(o)(3), "To determine the appropriate
    reasonable accommodation [for a disabled employee] it may be necessary for the
    [employer] to initiate an informal, interactive process with [that employee]. This process
    should identify the precise limitations resulting from the disability and potential reasonable
    accommodations that could overcome those limitations." An employee who quits before
    the accommodation request's resolution is at fault for any breakdown in the interactive
    process, not the employer. Caldwell v. Niles City Schools, 11th Dist. No. 2020-T-0074,
    
    2021-Ohio-1543
    , ¶ 81, citing McDonald v. UAW-GM Ctr. for Human Resources, 
    738 Fed.Appx. 848
    , 855 (6th Cir.2018). Here, OOD suggests that further discussion between
    Coomer and OOD's ADA coordinator Clinkscale was necessary for Coomer to adequately
    substantiate the need for the requested accommodation or likely would lead to the
    development of an alternative accommodation for her disability. But the trial court found
    the evidence demonstrated Coomer's mental illness prevented her from working past 3:30
    p.m. Thus, based on this finding, Coomer requested a necessary accommodation, and
    further discussions between Coomer and OOD concerning the request reasonably could be
    viewed as either unnecessary or futile after the denial. Furthermore, the trial court's
    conclusion that OOD failed to provide a reasonable accommodation reflected its implicit
    rejection of any contention that Coomer was at fault in the interactive process. Therefore,
    we reject OOD's contention the trial court erred as a matter of law in not analyzing which
    party caused a breakdown in the interactive process concerning Coomer's accommodation
    request.
    {¶ 20} Accordingly, OOD's first assignment of error is overruled.
    C. Second Assignment of Error – Constructive Discharge Standard
    {¶ 21} OOD's second assignment of error alleges the trial court erred as a matter of
    law in finding OOD constructively discharged Coomer based on OOD's denial of Coomer's
    No. 21AP-158                                                                                9
    accommodation request. OOD argues the trial court did not apply the correct standard to
    determine whether a constructive discharge occurred, and that application of the correct
    standard mandated a no constructive discharge finding. We are unpersuaded.
    {¶ 22} "The test for determining whether an employee was constructively
    discharged is whether the employer's actions made working conditions so intolerable that
    a reasonable person under the circumstances would have felt compelled to resign." Mauzy
    v. Kelly Servs., Inc., 
    75 Ohio St.3d 578
     (1996), paragraph four of the syllabus. See Talley v.
    Family Dollar Stores of Ohio, Inc., 
    542 F.3d 1099
    , 1107 (6th Cir.2008) (Constructive
    discharge occurs when "working conditions would have been so difficult or unpleasant that
    a reasonable person in the employee's shoes would have felt compelled to resign."). A
    constructive discharge claim "depends upon the facts of each case and requires an inquiry
    into the intent of the employer and the reasonably foreseeable impact of the employer's
    conduct upon the employee." Smith v. Henderson, 
    376 F.3d 529
    , 533 (6th Cir.2004).
    {¶ 23} Citing Talley, OOD asserts that, to prove constructive discharge based on a
    failure to accommodate, Coomer needed to demonstrate OOD "complete[ly] fail[ed]" to
    engage in the interactive process. OOD reasons that because the trial court did not make
    this finding, it applied the wrong standard and erred in finding constructive discharge. We
    disagree. In Talley, the Sixth Circuit Court of Appeals emphasized that not every failure to
    accommodate results in a constructive discharge but also noted that "a complete failure to
    accommodate, in the face of repeated requests, might suffice as evidence to show the
    deliberateness necessary for constructive discharge." Talley at 1109. The court further
    explained that "when an employee makes a repeated request for an accommodation and
    that request is both denied and no other reasonable alternative is offered, a jury may
    conclude that the employee's resignation was both intended and foreseeable." 
    Id.
     Unlike
    OOD, however, we do not construe Talley as holding that for a plaintiff to demonstrate
    constructive discharge based on a failure to accommodate, the plaintiff must show the
    employer completely failed to engage in the interactive process. The focus of the quoted
    language is on the employer's "complete failure to accommodate," not the extent it engaged
    in the interactive process. And Talley did not deviate from the principle that the merits of
    a constructive discharge claim depend on the particular facts of the case. Simply stated, the
    Talley court did not establish the bright-line rule that OOD posits.
    No. 21AP-158                                                                             10
    {¶ 24} Because we reject OOD's argument that the trial court erred as a matter of
    law in applying the wrong standard to Coomer's constructive discharge disability
    discrimination claim, we overrule OOD's second assignment of error.
    D. Third Assignment of Error – Receipt of OPERS Benefits
    {¶ 25} OOD's third assignment of error alleges the trial court erred as a matter of
    law in awarding Coomer backpay and benefits because OPERS determined she was
    permanently incapable of working. This assignment of error lacks merit.
    {¶ 26} Soon after Coomer resigned from employment, OPERS approved her
    application for disability retirement benefits. In support of Coomer's OPERS disability
    application, Dr. Saribalas indicated his finding that Coomer was permanently disabled
    from her last public employment position primarily due to her mood disorder, but also due
    to her depression, anxiety, and insomnia. Based on this finding and OPERS' decision to
    award disability retirement benefits, OOD asserts that Coomer's physician and OPERS
    determined Coomer was medically incapable of working at OOD, regardless of whether she
    was given the requested accommodation. OOD therefore argues the trial court erred in
    awarding backpay and benefits for a time-period when OPERS declared Coomer medically
    incapable of working in any capacity. But OOD's argument mischaracterizes Dr. Saribalas's
    finding and OPERS' disability determination.
    {¶ 27} Under R.C. 145.35(E), for a public employee to receive a "disability benefit,"
    the member must be "incapacitated for duty," which means "the member is mentally or
    physically incapable of performing the duties of the most recent public position held by the
    member." Ohio Adm.Code 145-2-21(A)(1) defines "disability" as "a presumed permanent
    mental or physical incapacity for the performance of the member's present or most recent
    public duty that is the result of a disabling condition that has occurred or has increased
    since an individual became a member."         These definitions do not include language
    addressing whether the employee could perform the duties of her former position of
    employment if accommodated.        Thus, by granting disability benefits based on this
    standard, OPERS did not determine that Coomer was incapable of performing the duties
    of her former position of employment if OOD had given Coomer the requested
    accommodation. And Dr. Saribalas's opinion submitted in support of Coomer's OPERS
    No. 21AP-158                                                                                   11
    disability benefits application did not address the impact of any accommodation. Thus, the
    underlying premise of OOD's argument concerning this issue is not reflected in the record.
    {¶ 28} Accordingly, we overrule OOD's third assignment of error.
    E. Fourth Assignment of Error – Manifest Weight of the Evidence
    {¶ 29} In its fourth assignment of error, OOD argues the trial court's liability
    findings and backpay and benefits awards were against the manifest weight of the evidence
    because the trial court made two erroneous factual findings that formed the basis of its
    decision. First, OOD asserts the evidence did not support the trial court's finding that
    Coomer's medical providers "unequivocally concluded that she cannot work past 3:30 p.m."
    (Feb. 1, 2021 Interim Decision at 9.) Second, OOD asserts the trial court erred in finding
    Coomer could work 40 hours per week as a full-time disability claims adjudicator if her
    schedule was changed to 7:00 a.m. to 3:30 p.m. Contrary to OOD's assertions, these
    findings were supported by competent, credible evidence and therefore the trial court's
    liability findings and awards were not against the manifest weight of the evidence.
    {¶ 30} Coomer's treating medical providers, Clum and Dr. Saribalas, both testified
    that Coomer's disability necessitated her leaving work at 3:30 p.m., and no expert refuted
    their opinions. OOD argues that evidence of variation in the intensity of Coomer's anxiety,
    including her ability to work some days after 3:30 p.m., undermined this testimony and the
    trial court's finding that she could not work after 3:30 p.m. OOD is correct that Coomer
    testified that there were days she worked after 3:30 p.m., and that some days her anxiety
    was more manageable, but she also testified that her anxiety typically would escalate, or
    "snowball," in the afternoon and peak after 3:30 p.m. Consistent with this, Dr. Saribalas
    testified that it is common for persons with anxiety disorder to have anxiety peaks at certain
    times of day. Additionally, the trial court did not find the schedule change was necessary
    because Coomer could never work past 3:30 p.m.; instead, when the above-quoted
    language from the trial court's decision is read in context, it reflects the trial court's finding
    that Coomer's treating medical providers indicated, without any reservation, that Coomer's
    daily schedule should conclude at 3:30 p.m. based on her disability. The fact that Coomer
    may have worked after 3:30 p.m. some days did not require the trial court to discredit her
    providers' recommendation that OOD not schedule her for shifts that ended after 3:30 p.m.
    based on her disability.
    No. 21AP-158                                                                               12
    {¶ 31} OOD also challenges the authority of Clum and Dr. Saribalas's opinions by
    arguing that their findings were solely based on Coomer's self-reporting of her symptoms.
    Concerning this issue, Dr. Saribalas explained that because anxiety issues are subjective,
    his professional treatment and recommendations concerning the condition necessarily rely
    in part on patient self-reporting. Additionally, courts also recognize that because the
    diagnosis of mental disorders commonly depends on self-reporting of symptoms, it would
    be improper to reject the opinions of treating medical providers regarding mental disorders
    solely because those opinions were based at least in part on patient self-reporting of
    symptoms. See Lutz v. Commr. of Social Sec., S.D.Ohio No. 2:14-cv-725, 
    2015 U.S. Dist. LEXIS 122829
     (Sept. 15, 2015) (diagnosis of mental disorders are commonly dependent on
    a patient's self-reporting); Aurand v. Colvin, 654 F.Appx. 831, 837 (7th Cir.2016) (because
    "a psychological assessment is by necessity based on the patient's report of symptoms and
    responses to questioning," it would be "illogical to dismiss the professional opinion of an
    examining psychiatrist or psychologist simply because that opinion draws from the
    claimant's reported symptoms"). Consequently, we reject OOD's contention that the
    medical providers' schedule recommendation was fundamentally flawed because it was
    based on Coomer's self-reporting.
    {¶ 32} Therefore, we find competent, credible evidence supported the trial court's
    finding that Coomer's anxiety disorder required her daily work schedule to conclude at 3:30
    p.m.
    {¶ 33} In support of its argument that the record contradicts the trial court's finding
    that Coomer could perform her full-time job, if she was given the accommodation, OOD
    cites Clum's testimony regarding her completion of the application for Coomer to receive
    short-term disability leave benefits from DAS, the fact that Coomer's medical providers'
    recommendations were based on her self-reporting, and Coomer often left work before 3:30
    p.m. when she worked the 7:00 a.m. to 3:30 p.m. schedule. We are unpersuaded.
    {¶ 34} Under DAS rules, a "full-time permanent employee * * * may file an
    application for disability leave benefits with the employee's appointing authority" if the
    "employee is medically or mentally incapable of performing the duties of their position."
    Ohio Adm.Code 123:1-33-01 and 123:1-33-02. In support of her request for disability leave
    benefits under these rules, Coomer submitted a statement from Clum, who indicated her
    No. 21AP-158                                                                                13
    finding that, as of May 25, 2018, Coomer was "disabled and unable to return to work."
    (Joint Ex. 13.) At trial, Clum explained that she completed this form because Coomer could
    not return to work at that time. Clum further explained that Coomer's anxiety problems
    were getting worse leading up to the time she quit. Clum stated she was unsure whether
    she would have completed the DAS disability leave benefits request form had OOD granted
    Coomer's accommodation request. Clum also testified, however, that she recommended
    the earlier shift in March 2018 because she believed it would better accommodate Coomer's
    anxiety disorder. Clum noted that Coomer had better success in dealing with her anxiety
    when she completed her shift at 3:30 p.m., and she opined that Coomer probably could
    have retained her position had the accommodation request been granted. Further, in a
    January 2020 affidavit that was admitted into evidence, Clum averred that "Ms. Coomer
    would have been able to perform her job duties as a Disability Claims Adjudicator, had she
    been granted the request to adjust her schedule so that she could leave one hour earlier."
    (Pl.'s Ex. 16 at ¶ 13.) Even if Clum's opinion on this issue is not considered, Dr. Saribalas's
    opinion on this issue aligned with Coomer's testimony that she could perform her job with
    the requested accommodation. And for the reasons discussed above, we are unpersuaded
    by OOD's arguments concerning the reliance of Coomer's medical providers on Coomer's
    self-reporting. Furthermore, evidence that Coomer often used leave time to stop working
    before the end of her shift, even when working the 7:00 a.m. to 3:30 p.m. schedule, did not
    mandate a finding that she could not perform the duties of her job. In fact, other evidence
    demonstrated that concerns regarding the timeliness of her completion of work only
    developed after her shift was changed to 8:00 a.m. to 4:30 p.m.
    {¶ 35} For these reasons, we conclude the trial court's finding that if Coomer was
    allowed to work the modified schedule, she could perform her job as an OOD disability
    claims adjudicator was supported by competent, credible evidence.
    {¶ 36} In the final analysis, the weight of the evidence supported the trial court's
    determinations that OOD failed to accommodate Coomer's disability and constructively
    discharged her from employment based on that disability. Despite Coomer repeatedly
    seeking an accommodation based on her disability, and the information provided in
    support being reasonable on its face, unrefuted, and sufficient for its purpose, OOD rejected
    the request as inadequate. This response reasonably could be viewed as a complete failure
    No. 21AP-158                                                                              14
    to accommodate, with Coomer deciding to resign being a foreseeable consequence of OOD's
    denial of Coomer's request. See Morrissey v. Laurel Health Care Co., 
    946 F.3d 292
     (6th
    Cir.2019) (finding that reasonable juror could find constructive discharge when employee
    quit after employer required her to work beyond a 12-hour workday, which was
    necessitated by her physical disability as indicated by her healthcare providers, despite her
    repeated request for that accommodation). Further, not only did OOD concede the
    accommodation would not have unduly burdened it, the evidence reasonably indicated it
    would have benefitted OOD because Coomer had been more efficient under the earlier work
    schedule.
    {¶ 37} Because the trial court's decision was not against the manifest weight of the
    evidence, we overrule OOD's fourth assignment of error.
    IV. Disposition
    {¶ 38} Having overruled all four of OOD's assignments of error, we affirm the
    judgment of the Court of Claims of Ohio.
    Judgment affirmed.
    DORRIAN and JAMISON, JJ., concur.