Wilmington Savings Fund Society v. West , 2019 Ohio 1249 ( 2019 )


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  • [Cite as Wilmington Savings Fund Society v. West, 
    2019-Ohio-1249
    .]
    COURT OF APPEALS
    FAIRFIELD COUNTY, OHIO
    FIFTH APPELLATE DISTRICT
    JUDGES:
    WILMINGTON SAVINGS FUND                             :       Hon. W. Scott Gwin, P.J.
    SOCIETY, FSB AS TRUSTEE                             :       Hon. Craig R. Baldwin, J.
    :       Hon. Earle E. Wise, J.
    Substitute                        :
    Plaintiff-Appellant               :
    :       Case No. 18CA20
    -vs-                                                :
    :
    SHEILA R. WEST, ET AL                               :       OPINION
    Defendants-Appellees
    CHARACTER OF PROCEEDING:                                Civil appeal from the Fairfield County
    Court of Common Pleas, Case No.
    14CV718
    JUDGMENT:                                               Affirmed in part; Reversed in part
    DATE OF JUDGMENT ENTRY:                                 April 3, 2019
    APPEARANCES:
    For Substitute Plaintiff-Appellant                      For Defendant-Appellee
    RICK D. DEBLASIS                                        BRUCE M. BROYLES
    WILLIAM P. LEAAN                                        2670 North Columbus Street, Suite L
    Lerner, Sampson & Rothfuss                              Lancaster, OH 43130
    120 East Fourth St. Suite 800
    Cincinnati, OH 45202
    Fairfield County, Case No. 18CA20                                                       2
    Baldwin, J.,
    {¶1} Wilmington Savings Fund Society appeals the denial of its motion for
    summary judgment and the trial court’s verdict in favor of appellees, dismissing
    appellant’s complaint for foreclosure. Appellees are Sheila and David West.
    STATEMENT OF FACTS AND THE CASE
    {¶2} Appellant holds the note and mortgage on a parcel of property appellees
    currently possess. Appellees do not dispute that they filed for bankruptcy protection,
    executed an Intent to Surrender the property as part of the bankruptcy proceedings and
    have not made payments due under the terms of the mortgage and note. Appellant filed
    an action to foreclose the mortgage and appellees responded. The trial court dismissed
    appellant’s motion for summary judgment and, after a bench trial, dismissed the
    complaint, concluding that appellant had failed to establish that it had complied with the
    notice provisions of 24 C.F.R. 203.604. Appellant argues it fulfilled the requirements of
    the Regulation and that appellees were estopped from objecting to the foreclosure after
    executing an intent to surrender the property in bankruptcy court and that, therefore, the
    court’s ruling on the motion for summary judgment and dismissal of the complaint were
    erroneous.
    {¶3} Appellant’s predecessor in interest loaned appellees $200,740.00 toward the
    re-finance of a parcel of property and, in exchange, appellees executed a note promising
    repayment and signed a mortgage securing their promise with the purchased property.
    Appellees experienced financial problems and filed for bankruptcy protection. During the
    bankruptcy proceeding appellees executed and filed a Notice of Intent to Surrender the
    Fairfield County, Case No. 18CA20                                                            3
    property that was the subject of the mortgage and the Bankruptcy Trustee abandoned the
    property. The appellees’ debts were discharged.
    {¶4}   The loan to appellees was insured by HUD so it was subject to various
    federal regulations, including the notice requirements of 24 C.F.R. 203.604. Pursuant to
    the Regulation, appellant sent a letter to appellees via certified mail offering a face to face
    meeting regarding the delinquent mortgage and sent a representative to the property to
    arrange such a meeting. Appellees did not respond to the letter and though the agent
    who visited the premises taped a notice to the door requesting contact from the appellees,
    they did not contact appellant.
    {¶5} Appellant filed a complaint for foreclosure in October 2014 and appellees
    filed an answer and counterclaim. Appellant filed a motion for summary judgment and
    appellees responded, arguing that appellant failed to comply with 24 C.F.R. 203.604
    because the attempt to arrange a face to face meeting did not occur before three full
    monthly installments due on the mortgage were unpaid. Appellees contended timing was
    mandatory and a condition precedent to filing the complaint and that appellant’s failure to
    fulfill this obligation within the time frame described in the Regulations was fatal to its
    case.
    {¶6} The trial court arrived at a similar conclusion to deny the motion for summary
    judgment, focusing on the date the note was accelerated. The trial court held that:
    There is no dispute by the parties that certain conditions must be satisfied before
    a loan can be accelerated pursuant to HUD regulations, to wit, there must be a
    face-to-face meeting—or if such a meeting is not held, a reasonable effort must be
    Fairfield County, Case No. 18CA20                                                          4
    made—and efforts at loss mitigation. Therefore, the Court must consider when the
    loan was accelerated.
    Entry Denying Motion for Summary Judgment, Nov. 23, 2015, p.4-5, Docket #
    28
    {¶7} The trial court found that the affidavit offered by appellant did not clearly
    identify the date the appellant “accelerated the default” and that the affiant “used language
    that could support Defendants' assertion that the default was accelerated prior to Plaintiff
    complying with all conditions precedent.” 
    Id.
     The trial court held that: “[b]ecause
    reasonable minds cannot come to but one conclusion and genuine issues of material fact
    remain as to when the loan was accelerated, the Court hereby OVERRULES(sic)
    Plaintiff’s Motion for Summary Judgment.” 
    Id.
    {¶8}   A bench trial was conducted during which appellant provided testimony
    regarding the execution of the note, delivery of notices pursuant to 24 C.F.R. 203.604
    and lack of response from appellees. Appellant further provided testimony regarding the
    assignment of the note, confirmed possession of the note and details regarding the
    delinquency. Appellees provided no evidence, but did argue that the requirements of 24
    C.F.R. 203.604 remained unfulfilled.
    {¶9} The trial court issued an entry, holding that:
    Upon review of the evidence, testimony, and the arguments of the parties
    the Court finds Plaintiff has carried its burden with respect to demonstrating
    its standing to pursue foreclosure as the holder of the Note and Mortgage
    in question. Further, the Court finds that the loan is past due and in default
    from the November 2011 installment to present, with an interest rate of
    Fairfield County, Case No. 18CA20                                                                          5
    6.25% plus other fees and advances, from October 1, 2011, on a loan
    balance of $182,472.88.
    Trial Court Verdict, Apr. 27, 2015, p.4, Docket # 52
    {¶10} After finding for appellant on several issues, the trial court dismissed the
    complaint, finding that that appellant “did not make reasonable efforts to contact
    [appellees] to arrange a face-to-face meeting or visit [appellees] at the Property before
    three full monthly installments due on the mortgage went unpaid” and that, therefor,
    appellant did not fulfill a condition precedent to accelerating the balance of the loan and
    initiating foreclosure proceedings. Id, at 6-7
    {¶11} The trial court also held that the appellees’ compliance with the Notice of
    Intent to Surrender that they had filed was an issue for the U.S. Bankruptcy Court. The
    trial court declined to address that matter.
    {¶12} The appellant had also requested in its complaint a reformation of the
    property’s legal description due to what it described as a scrivener’s error. The trial court
    held that appellant waived its claim because no testimony or evidence was presented on
    this issue at trial.
    {¶13} Appellant filed a timely notice of appeal and submitted three assignments of
    error:
    I.        THE TRIAL COURT ERRED AS A MATTER OF LAW IN ITS DECISION
    DENYING CITIMORTGAGE'S(SIC)1 MOTION FOR SUMMARY JUDGMENT.
    1 CitiMortgage, the original plaintiff, assigned the note to Wilmington Savings Fund Society, FSB and
    requested that Wilmington Savings Fund Society be substituted as the plaintiff while this matter was
    pending in the trial court. The trial court granted that request in its order of August 9, 2017, Docket # 33.
    Fairfield County, Case No. 18CA20                                                            6
    II.     THE TRIAL COURT ERRED AS A MATTER OF LAW BY ENTERING
    JUDGMENT        FOR     APPELLEES         ON    APPELLANT'S         FORECLOSURE          AND
    REFORMATION CLAIMS.
    III.     THE TRIAL COURT ERRED AS A MATTER OF LAW BY ENTERING
    JUDGMENT        FOR     APPELLEES        WITH     PREJUDICE;       ANY     DISMISSAL       OF
    APPELLANT'S FORECLOSURE CLAIM SHOULD HAVE BEEN WITHOUT PREJUDICE.
    SUMMARY JUDGMENT
    {¶14} Summary judgment proceedings present the appellate court with the unique
    opportunity of reviewing the evidence in the same manner as the trial court. Smiddy v.
    Wedding Party, Inc., 
    30 Ohio St.3d 35
    , 36, 
    506 N.E.2d 212
     (1987).
    {¶15} Civ.R. 56 provides summary judgment may be granted only after the trial
    court determines:
    1) no genuine issues as to any material fact remain to be litigated; 2) the moving
    party is entitled to judgment as a matter of law; and 3) it appears *770 from the
    evidence that reasonable minds can come to but one conclusion and viewing such
    evidence most strongly in favor of the party against whom the motion for summary
    judgment is made, that conclusion is adverse to that party.
    Temple v. Wean United, Inc., 
    50 Ohio St.2d 317
    , 327, 
    364 N.E.2d 267
     (1977).
    {¶16} It is well established the party seeking summary judgment bears the burden
    of demonstrating that no issues of material fact exist for trial. Celotex Corp. v. Catrett, 
    477 U.S. 317
    , 330, 
    106 S.Ct. 2548
    , 
    91 L.Ed.2d 265
     (1986). A dispute of fact is “material” if it
    affects the outcome of the litigation, and is “genuine” if demonstrated by substantial
    evidence going beyond the allegations of the complaint. Burkes v. Stidham, 107 Ohio
    Fairfield County, Case No. 18CA20                                                      7
    App.3d 363, 371, 
    668 N.E.2d 982
     (8th Dist.1995), Myers v. Jamar Enterprises, 12th Dist.
    Clermont No. CA2001-06-056, 
    2001 WL 1567352
    , *2 (Dec. 10, 2001).
    {¶17} The record on summary judgment must be viewed in the light most favorable
    to the opposing party. Williams v. First United Church of Christ, 
    37 Ohio St.2d 150
    , 151-
    152, 
    309 N.E.2d 924
     (1974).
    ANALYSIS
    {¶18} The interpretation of 24 C.F.R. 203.604 and its application to the facts are
    the central issues in this case. The relevant facts are not in dispute, but the proper
    interpretation of the Regulation with the focus upon the time limit contained therein
    remains a point of contention. The Regulation directs appellants to send a notice and
    complete a visit to the subject premises before three full monthly payments are
    delinquent, but neither that section nor any other related section describes the
    consequence of missing that deadline. The trial court has interpreted the timing to
    comprise a mandatory condition precedent which remained unfulfilled when the
    foreclosure complaint was filed. Because this issue is critical to the resolution of the
    parties’ arguments we will complete our analysis of 24 C.F.R. 203.604 before we consider
    the assignments of error.
    {¶19} Appellees asserted in their answer that appellant failed to comply with HUD
    regulations before initiating foreclosure proceedings on the property. The mortgage loan
    that is the subject of this cause of action is federally insured and is subject to HUD
    regulations. The regulations applicable to federally insured mortgages are found in Part
    203, Title 24, C.F.R. for Single-Family Mortgage Insurance.
    Fairfield County, Case No. 18CA20                                                    8
    {¶20} Pursuant to the Regulations, if the account in is default, the mortgagee is
    required to give notice to the mortgagor:
    “The mortgagee shall give notice to each mortgagor in default on a form
    supplied by the Secretary or, if the mortgagee wishes to use its own form,
    on a form approved by the Secretary, no later than the end of the second
    month of any delinquency in payments under the mortgage. If an account
    is reinstated and again becomes delinquent, the delinquency notice shall
    be sent to the mortgagor again, except that the mortgagee is not required
    to send a second delinquency notice to the same mortgagor more often
    than once each six months. The mortgagee may issue additional or more
    frequent notices of delinquency at its option.”
    24 C.F.R. 203.602
    {¶21} If the account is delinquent after the end of the second month, 24 C.F.R.
    203.604(b) requires the following:
    (b) The mortgagee must have a face-to-face interview with the mortgagor,
    or make a reasonable effort to arrange such a meeting, before three full
    monthly installments due on the mortgage are unpaid. If default occurs in a
    repayment plan arranged other than during a personal interview, the
    mortgagee must have a face-to-face meeting with the mortgagor, or make
    a reasonable attempt to arrange such a meeting within 30 days after such
    default and at least 30 days before foreclosure is commenced, or at least
    30 days before assignment is requested if the mortgage is insured on
    Hawaiian home land pursuant to section 247 or Indian land pursuant to
    Fairfield County, Case No. 18CA20                                                          9
    section 248 or if assignment is requested under § 203.350(d) for mortgages
    authorized by section 203(q) of the National Housing Act.
    (c) A face-to-face meeting is not required if:
    ***
    (5) A reasonable effort to arrange a meeting is unsuccessful.
    (d) A reasonable effort to arrange a face-to-face meeting with the
    mortgagor shall consist at a minimum of one letter sent to the mortgagor
    certified by the Postal Service as having been dispatched. Such a
    reasonable effort to arrange a face-to-face meeting shall also include at
    least one trip to see the mortgagor at the mortgaged property, unless the
    mortgaged property is more than 200 miles from the mortgagee, its servicer,
    or a branch office of either, or it is known that the mortgagor is not residing
    in the mortgaged property.
    {¶22} We have had an opportunity to address a similar situation, and we have held
    that appellant “must also establish that it sufficiently complied with Section 203.604, Title
    24, C.F.R. as a condition precedent to foreclosure. See Washington Mut. Bank v.
    Mahaffey, 
    154 Ohio App.3d 44
    , 
    2003-Ohio-4422
    , 
    796 N.E.2d 39
     (Second District Court
    of Appeals found that mortgagee was not entitled to summary judgment when it failed to
    establish that it sufficiently complied with Section 203.604, Title 24, C.F.R.).” U.S. Bank,
    N.A. v. Detweiler, 
    191 Ohio App.3d 464
    , 
    2010-Ohio-6408
    , 
    946 N.E.2d 777
    , ¶ 56 (5th Dist.)
    (emphasis added).
    {¶23} In the case at bar there is uncontroverted evidence that, prior to filing the
    foreclosure complaint, the appellant sent a letter to appellees via certified mail and sent
    Fairfield County, Case No. 18CA20                                                      10
    a representative to the premises, both with the expressed intent to arrange a face to face
    meeting in compliance with the obligations imposed by the Code of Federal Regulations.
    Appellant did not send the letter and did not complete the visit to the premises before
    three full payments were delinquent. In Detweiler we found “that it [was] clear that
    appellee made no attempt to establish that it complied with the regulation that it have a
    face-to-face interview with the mortgagor, or made a reasonable effort to arrange the
    interview, before bringing the foreclosure action, Detweiler, supra, ¶ 56, but we did not
    address the consequences of complying with the requirements after three full monthly
    installments due on the mortgage were unpaid. The courts that have had the opportunity
    to address this issue have determined that the obligation to conduct a face to face
    meeting, or a reasonable attempt to do so is mandatory, but the requirement that the
    meeting or the attempt occur before three full monthly payments are due is aspirational.
    {¶24} The Seventh District Court of Appeals described the mandatory/aspirational
    dichotomy of 24 C.F.R. 203.604:
    Under our reading of the regulations, the specific time deadlines referenced
    by the court are aspirational, whereas the obligation to perform those
    conditions (i.e., the requirement to actually have a face-to-face meeting,
    absent one of the stated exceptions), is mandatory. For example, if a bank
    commences a foreclosure action at the earliest possible time, the day after
    the third payment is missed, the bank's failure to have the face-to-face
    meeting within the first three months of default, would, absent one of the
    exceptions, bar the bank from filing the foreclosure action. On the other
    hand, if the bank waited until the borrower missed six payments, for
    Fairfield County, Case No. 18CA20                                                        11
    example, the bank's failure to have the face-to-face meeting within the first
    three months of default, would not bar the foreclosure action, as long as the
    bank held the meeting sometime before filing the action; e.g. in the fourth
    or fifth month.
    PNC Mtge. v. Garland, 7th Dist. Mahoning No. 12 MA 222, 
    2014-Ohio-1173
    , ¶ 30.
    {¶25} That court recently confirmed its holding that the meeting or attempt to meet
    must occur before the filing of foreclosure, but otherwise the timing of the meeting is not
    a condition precedent. RBS Citizens NA v. Sharp, 7th Dist. Mahoning No. 17 MA 0059,
    
    2018-Ohio-2480
    , ¶ 17, appeal not allowed, 
    153 Ohio St.3d 1504
    , 
    2018-Ohio-4285
    , 
    109 N.E.3d 1260
    , ¶ 17. See Also Bank of Am. v. Bobovyik, 7th Dist. Columbiana No. 
    13 CO 54
    , 
    2014-Ohio-5499
    , ¶¶ 38-39.
    {¶26} The Ninth District came to the same conclusion in Huntington Natl. Bank v.
    Anderson, 9th Dist. Lorain No. 17CA011223, 
    2018-Ohio-3936
    , ¶¶ 30-31, when it reversed
    the trial court’s decision that Huntington “failed to have a face-to-face interview with the
    mortgagor, or make a reasonable effort to arrange such a meeting, before three full
    monthly installments due on the mortgage went unpaid.” Id. at ¶ 12. The court relied upon
    the Seventh District as well as a holding from the Second District.
    {¶27} The Second District examined the application of this Regulation and
    concluded:
    A commonsense construction of the regulation is that it requires, subject to
    the exceptions contained in division (c)(2), that a lender either have a face-
    to-face interview or make a reasonable effort to arrange the interview before
    bringing a foreclosure action, and that the mortgagee is urged, by the
    Fairfield County, Case No. 18CA20                                                        12
    regulation, to have the interview, or to make a reasonable effort to arrange
    the interview, within the three-month default period.
    Washington Mut. Bank v. Mahaffey, 
    154 Ohio App.3d 44
    , 
    2003-Ohio-4422
    , 
    796 N.E.2d 39
    , ¶ 22.
    {¶28} The Second District later confirmed the requirement that the lender act
    before three full monthly payments on the mortgage were unpaid was aspirational as a
    strict reading would be unduly hard and inequitable. Wells Fargo Bank, N.A. v. Goebel,
    2nd Dist. No. 25745, 
    2014-Ohio-472
    , 
    6 N.E.3d 1220
    , fn 4.
    {¶29} The Tenth District has examined this issue as well. In Wells Fargo Bank, NA
    v. Burd, 10th Dist. Franklin No. 15AP-1044, 
    2016-Ohio-7706
     the court considered other
    holdings finding the three payment deadline aspirational, but found those cases
    distinguishable because “[t]his is not a case where, as theorized in Garland, a bank holds
    a face-to-face meeting a few months after a third payment is missed but prior to filing
    foreclosure. Rather, in this case, Wells Fargo and Burd participated in a court-sponsored
    mediation session after a foreclosure proceeding had been initiated. Outside of that court-
    sponsored mediation, Wells Fargo made no other attempt to comply with the
    requirements of 24 C.F.R. 203.604(b).” Id at ¶24.
    {¶30} The Tenth District more directly considered the timing in U.S. Bank Natl.
    Assn. v. Cavanaugh, 10th Dist. Franklin No. 18AP-358, 
    2018-Ohio-5365
    , when the
    appellants “contended that U.S. Bank could not foreclose because it had not satisfied the
    requirement in 24 C.F.R. 203.604(b) that a lender have a face-to-face meeting with the
    borrower, or attempt to arrange such a meeting, before three full monthly installments
    due on the mortgage are unpaid.” Id, at ¶ 7. After noting that the appellant failed to raise
    Fairfield County, Case No. 18CA20                                                           13
    this as an affirmative defense in the court below, the appellate court noted that the issue
    of whether the timing was an affirmative defense or a condition precedent would not
    impact the outcome because the timing was aspirational.
    Significantly, Burd did not hold that a lender is barred from seeking foreclosure if it
    fails to appropriately act within the time period specified in 24 C.F.R. 203.604(b).
    Thus, contrary to the Cavanaughs' assertion, Burd does not dictate the result in
    this case. We, instead, follow the other Ohio courts that have addressed this issue
    and conclude that a lender complies with 24 C.F.R. 203.604(b) if it conducts a
    face-to-face meeting, or it makes reasonable efforts to arrange a face-to-face
    meeting, prior to filing for foreclosure. Here, U.S. Bank made the mandated efforts
    to arrange a face-to-face meeting before it commenced its action against the
    Cavanaughs for foreclosure. We, therefore, conclude that no genuine issue of
    material fact regarding U.S. Bank's compliance with 24 C.F.R. 203.604(b) remains
    for resolution.”
    Id at ¶ 32.
    {¶31} The purpose of the part of the Code of Federal Regulations and related
    sections is to provide support for borrower housing counseling and an alternative to
    foreclosure to qualified mortgagors. 12 U.S.C.A. 1715u; Bagley v. Wells Fargo Bank,
    N.A., E.D. Virginia, Civil Action No. 3:12–CV–617, 
    2013 WL 350527
    , *5 (Jan. 29, 2013);
    Ferrell v. Pierce, 
    785 F.2d 1372
     (7th Cir. 1986).          With that purpose in mind and
    considering the analysis of our colleagues, we hold that the appellant was obligated to
    send a letter via certified mail and visit the property to arrange a face to face meeting prior
    to the filing foreclosure action. The time-frame described in CFR 203.604 is aspirational,
    Fairfield County, Case No. 18CA20                                                           14
    not mandatory. The fact that the certified letter and the visit to the property occurred after
    the third full monthly payment was unpaid will not serve to bar the foreclosure actions.
    We agree that “[i]t seems inconceivable that the HUD regulations, promulgated in respect
    to the federal agency's role as an insurer of mortgages, were intended to create a
    permanent and impenetrable barrier to foreclosing on the property of a borrower who has
    not made a mortgage payment for more than eight years. US Bank Nat. Ass'n v. McMullin,
    
    55 Misc.3d 1053
    , 1062–63, 
    47 N.Y.S.3d 882
    , 889–90 (N.Y. Sup. Ct.2017).
    {¶32} With that conclusion in mind, we move to consideration of appellant’s
    assignments of error.
    {¶33} In its first assignment of error, appellant contends that the trial court erred as
    a matter of law by denying its motion for summary judgment. As noted above, our
    standard of review for summary judgment is de novo.
    {¶34} Appellant sought summary judgment to foreclose the mortgage and
    reformation of the deed to correct an error in the description of the property. In support
    of its motion, appellant offered the affidavit of Erica Bardua, employed by CitiMortgage as
    Vice President-Document Control.
    {¶35} Ms. Bardua established her competency by identifying herself as employed
    by CitiMortgage as Vice President, Document Control, and confirmed her statements in
    the affidavit were based upon her personal knowledge. The nature of the facts in the
    affidavit combined with the identity of the affiant creates a reasonable inference that Ms.
    Bardua has personal knowledge of the facts in the affidavit. PNC Bank, N.A. v. Price, 5th
    Dist. Morgan No. 15AP0015, 
    2016-Ohio-2887
    , 
    64 N.E.3d 402
    .
    Fairfield County, Case No. 18CA20                                                         15
    {¶36} Ms. Bardua stated that CitiMortgage was in possession of the original
    promissory note. She confirmed that a true and accurate copy of the Note with any
    applicable endorsements, the Mortgage with any applicable Assignments, Collection
    Notes, Acceleration Letter, Face to Face invite, Face to Face Attempt Field Notes, Face
    to Face Letter and Payment History as they appear in CitiMortgage, Inc.'s business
    records are attached to the affidavit. The affidavit is properly notarized.
    {¶37} Ms. Bardua described the records attached to her affidavit as business
    records kept in the regular course of business, stated that she is familiar with and has
    access to the records, and that the records were made or maintained in the regular and
    usual course of business. She also confirmed the records were made at or near the time
    by, or from information from, a person with knowledge of the transactions. Ms. Bardua
    also provided sufficient evidence to demonstrate that the appellees were in default, that
    all conditions precedent had been satisfied and she stated the amount of principal and
    interest due. Consequently, the affidavit and the attached documents are adequate to
    satisfy the requirements for issuing a summary judgment in the context of a foreclosure
    action, Wachovia Bank of Delaware, N.A. v. Jackson, 5th Dist. Stark No. 2010-CA-00291,
    
    2011-Ohio-3203
    , and the burden shifts to appellees to demonstrate a material fact
    remains for trial. Appellees “may not rest upon the mere allegations or denials of his
    pleadings, but [their] response, by affidavit or as otherwise provided in this rule, must set
    forth specific facts showing that there is a genuine issue for trial.” Dresher, supra.
    {¶38} Appellees responded by attacking Ms. Bardua’s affidavit and contending
    there was insufficient evidence that the appellant fulfilled the conditions precedent to
    acceleration of the note and foreclosure. Appellees did not submit any evidence, but
    Fairfield County, Case No. 18CA20                                                          16
    relied upon their argument that appellant’s evidence fell short of fulfilling the requirements
    for granting summary judgment.
    {¶39} We disagree with appellees’ argument that Ms. Bardua was unable to
    determine who possesses the original note, that her affidavit suffers from an internal
    inconsistency and that she failed to “attach the business records upon which she relied
    in order to state that CitiMortgage, Inc. possesses the original note. She stated that
    “CitiMortgage, Inc., or its authorized agent, is in possession of the original Note endorsed
    in blank, and is the current mortgagee under the Mortgage.” We conclude possession by
    the appellant or its agent would satisfy the requirement of Wachovia, 
    supra
     that the
    appellant is the holder of the note and our ruling in Wachovia contains no requirement
    that affiant attach documentation in support of a conclusion that appellant is the holder of
    the note.
    {¶40} Appellees further contend that Ms. Bardua’s affidavit is similar to the
    affidavits in Bank of Am., N.A. v. Loya, 9th Dist. Summit No. 26973, 
    2014-Ohio-2750
     and
    Wachovia, 
    supra,
     but we find distinct differences. In Loya the affidavits were “based on
    their review of the business records attached to those affidavits. The only item attached
    to Ms. Bradley's affidavit was an account information statement.” Loya, at ¶ 13. The items
    attached to the affidavit did not provide any information regarding possession of the note.
    Ms. Bardua’s affidavit was based upon “[her] review of those records relating to the
    Borrower's loan and from [her] own personal knowledge of how they are kept and
    maintained” and was not limited to the documents attached to the affidavit.
    {¶41} The affidavit in Wachovia was rife with defects that are not present in Ms.
    Bardua’s affidavit. Wachovia, 
    supra ¶ 28
    . Ms. Bardua’s affidavit identifies much more
    Fairfield County, Case No. 18CA20                                                       17
    than the mortgage and the note as accurate copies of the originals, and includes
    documents that support her conclusions. She does identify the account as a business
    record, kept in the regular course of business, and states the records were compiled at
    or near the occurrence of each event by persons with knowledge of said events, unlike
    the affidavit in Wachovia. She identifies herself as vice-president of document control at
    CitiMortgage and asserts she has personal knowledge of all the facts contained in her
    affidavit, and not merely an assistant secretary with questionable access to records.
    {¶42} We hold that Ms. Bardua’s affidavit satisfied the requirements of Wachovia
    and that appellees’ criticisms of the format and the content are not well taken.
    {¶43} Appellees next challenge the legal sufficiency of the information provided by
    the affidavit, arguing that appellant failed to demonstrate fulfillment of the requirements
    of 24 C.F.R. 203.604, focusing on the timing requirement that we previously addressed.
    {¶44} Appellees begin their argument by asserting that the loan was accelerated
    on January 25, 2013 based upon the language in Exhibit F attached to the Bardua
    affidavit. That document contains a reference to acceleration, but does not support the
    conclusion that the appellant had accelerated the payment due date of the loan. The
    document warns that “[f]ailure to cure the default by 01/25/13 may result in the
    acceleration of all sums due under the Security Instrument”(emphasis added) but it does
    not state with certainty that the entire unpaid balance will become due on that date. The
    balance of appellees’ argument is based upon this misinterpretation of Exhibit F and we
    therefor find it unpersuasive.
    {¶45} Based upon the materials in the record, the acceleration of all sums due
    under the note did not occur until the complaint was filed on October 14, 2014.    Nixon v.
    Fairfield County, Case No. 18CA20                                                          18
    Buckeye Bldg. & Loan Co., 
    18 Ohio Law Abs. 261
    , 263 (2nd Dist.1934); See Also In re
    Land, 
    14 B.R. 132
    , 133 (Bankr. N.D. Ohio 1981). We found above that the timing
    described in 24 C.F.R. 203.604 was aspirational and that this Regulation is satisfied when
    the notice is sent and the premises visit is completed prior to the filing of the complaint.
    Consequently, appellees’ contention that appellant failed to fulfill the requirements of the
    Regulation regarding the face to face meeting must fail as both the letter and the visit to
    the premises occurred prior to the acceleration of the note and the filing of the foreclosure.
    Exhibit G, the certified mail letter to appellees asking for a face-to-face meeting was sent
    on June 30, 2014 and the visit to the premises to arrange a face to face meeting occurred
    on July 2, 2014 per Exhibits I and J. Both tasks were completed prior to the filing of the
    complaint in October 2014.
    {¶46} Appellees’ argument opposing summary judgment next cites to Wells Fargo
    Bank, N.A. v. Aey, 7th Dist. Mahoning No. 12 MA 178, 
    2013-Ohio-5381
     contending that
    appellant was obligated to consider appellees for loss mitigation prior to filing foreclosure.
    We find that case distinguishable as the borrowers therein filed opposing affidavits in
    which they “stated that they were in the loan modification process at the time the
    complaint was filed, they provided the bank with all documents requested, but the bank
    said the documents were missing, had been lost, or had become outdated.” Id at p. 8.
    The appellees in the case at bar provided no affidavit or any admissible evidence to
    establish that they were likewise in the midst of the loan modification process. They have
    not contended that they responded to any of the correspondence they received from the
    appellant, that they requested further consideration from the appellant or that they
    attempted to contact the appellant. The appellees’ also provide no explanation regarding
    Fairfield County, Case No. 18CA20                                                        19
    how appellant would complete a loss mitigation evaluation of appellees when they failed
    to contact appellant either on their own volition or in response to appellant’s
    correspondence. We disagree with appellees contention that appellant’s completion of a
    loss mitigation evaluation is a condition precedent to acceleration and foreclosure in this
    case.
    {¶47} Appellees did not oppose or otherwise respond to that part of appellant’s
    motion for summary judgment seeking a reformation of the property description.
    {¶48} The trial court reviewed the facts and concluded there was a question of
    material fact left for trial because Ms. Bardua’s affidavit did not state when the appellant
    had accelerated the date the amount under the note was due. Because that fact remained
    unknown, the trial court concluded that it was unable to determine if the required notice
    under 24 C.F.R. 203.604 had been timely issued and, therefore, summary judgment was
    inappropriate. The trial court did not address that portion of the motion for summary
    judgment requesting reformation of the deed.
    {¶49} With regard to the issue of foreclosure, we hold that the trial court erred by
    failing to grant appellant’s motion for summary judgment. We have concluded above that
    the affidavit and attachments submitted by Ms. Bardua fulfills the requirements we
    outlined in Wachovia. The trial courts holding that Ms. Bardua’s affidavit contains no
    information regarding the acceleration of the affidavit overlooks the fact that the due date
    of the note was accelerated by the filing of the complaint on October 14, 2014 and the
    record contains no other evidence to suggest the debt was accelerated at an earlier time.
    Nothing within the note or mortgage contains a requirement of prior notice of acceleration
    and no party has cited to any legal authority that would require such notice. The relevant
    Fairfield County, Case No. 18CA20                                                        20
    precedent regarding the 24 C.F.R. 203.604 requirements that the appellant conduct a
    face to face meeting requires the sending of a letter and a personal visit prior to filing
    foreclosure. In this case, the requirements were satisfied prior to acceleration and the
    filing of the foreclosure as they occurred simultaneously upon the filing of the complaint.
    We conclude that the holding that the date of acceleration was unknown and thus a
    question of material fact preventing summary judgment was erroneous.
    {¶50} The appellant contends that its request for summary judgment on the issue
    of reformation was also wrongly denied. “Reformation is an equitable remedy that allows
    a court to change the language in a contract where the parties' true intentions have not
    been expressed due to a ‘mutual mistake’—meaning a common mistake by all the parties
    to the contract. * * * The party wishing to reform the [agreement] must demonstrate the
    ‘mutual mistake’ by clear and convincing evidence. Clear and convincing evidence is the
    degree of proof necessary ‘to produce in the mind of the trier of facts a firm belief or
    conviction as to the facts sought to be established.’ ” (Citations omitted.) Huber v. Knock,
    1st Dist. Hamilton No. C–080071, 
    2008-Ohio-5900
     ¶ 6 as quoted in Huntington Natl. Bank
    v. Betteley, 11th Dist. Lake No. 2015-L-057, 
    2015-Ohio-5067
     ¶ 24.
    {¶51} In the case at bar appellant asserts that “as a result of scrivener’s error and
    mutual mistake of fact between the parties thereto, the mortgage executed by the
    [appellees] and delivered by them to the [appellant] contained an incorrect legal
    description. (Complaint, paragraph 10.) Appellant concludes in the complaint that
    because the mistakes were the result of scrivener’s error and a mutual mistake of fact
    between the parties, they are entitled to have the above described mortgage reformed so
    as to have the appropriate legal description rewritten. In paragraph 5 of the complaint
    Fairfield County, Case No. 18CA20                                                        21
    appellants referred to Exhibit C as containing the correct legal description. Appellees
    denied the allegations in paragraphs 5, 10 and 11, putting the facts regarding the alleged
    error at issue.
    {¶52} “[S]ummary judgment is not proper on the pleadings alone where the
    nonmoving party's answer denies material allegations of fact raised in the complaint.”
    Pacific Finance Loans v. Goodwin, 
    41 Ohio App.2d 141
    , 142, 
    324 N.E.2d 578
     (8th
    Dist.1974). Appellees’ answer denies material factual allegations of the complaint
    regarding the nature and existence of the error in the property description in the mortgage,
    obligating appellant to produce evidence regarding the same in support of its motion.
    Help Children, Bay View Fire Fighters Ass'n v. Dept. of Liquor Control, 10th Dist. Franklin
    No. 95APE06-802, 
    1996 WL 11280
    , *2–3. (Jan. 11, 1996). Appellant argued the law
    regarding reformation and referred to its allegation that the property description in the
    mortgage is incorrect due to mutual mistake, but it does not identify the mistake and does
    not include any evidence admissible under Civ.R. 56 in support of the error. No affidavit
    identifies Exhibit C as the correct property description. Neither that exhibit nor any other
    document that corroborates the error is identified by appellant in its motion for summary
    judgment.
    {¶53} Under the circumstances we find that summary judgment on the issue of
    reformation of the mortgage would not be appropriate as we cannot find there was clear
    and convincing evidence of an error or the correct information and we find that a genuine
    issue of fact remained to be decided.
    {¶54} The appellant’s first assignment of error is granted regarding the issue of
    default and foreclosure, but denied with regard to the reformation of the deed.
    Fairfield County, Case No. 18CA20                                                         22
    {¶55} In its second assignment of error, appellant argues that the trial court erred
    as a matter of law by entering judgment for appellees on appellant's foreclosure and
    reformation claims. Because we have held granted appellant’s first assignment of error
    with regard to its foreclosure claims, the portion of the assignment regarding foreclosure
    is now moot and will not be considered.
    {¶56} The trial court concluded that appellant had waived its claim for reformation
    as it presented no evidence at trial supporting its contention of a mutual mistake, the
    nature of the error or the necessary correction. While our standard of review regarding
    interpretation of law is de novo, “insofar as factual issues must be determined by the trial
    court as a predicate to resolving [legal questions], such factual determinations should be
    accorded deference.” Aljaberi v. Neurocare Ctr., Inc., 5th Dist. No. 2017 CA 00176, 2018-
    Ohio-1800, ¶ 18. Consequently, we must first consider the trial court’s factual findings.
    {¶57} Appellant insists, in conclusory terms, that it is entitled to reformation based
    upon Exhibit C to the complaint and the Preliminary Judicial Report. Appellant does not
    cite any portion of the record where these exhibits were submitted as evidence or where
    the appellant offered any testimony or other evidence in support of its argument. We
    have reviewed the trial transcript and though it contains several exhibits, appellant offered
    no testimony or exhibit in support of reformation. No party mentioned reformation during
    trial and reformation was not argued by appellant in its post-trial brief.       Under the
    circumstances we cannot conclude that the trial court abused its discretion by dismissing
    the appellant’s claim for reformation.
    Fairfield County, Case No. 18CA20                                                       23
    {¶58} The appellant’s second assignment of error is denied to the extent it
    addresses the claim of reformation. The balance of the argument in that assignment was
    rendered moot by our decision in the first assignment.
    {¶59} In its third assignment of error, appellant contends that the trial court erred
    as a matter of law by entering judgment for appellees with prejudice and that any
    dismissal of appellant's foreclosure claim should have been without prejudice. As this
    assignment of error is limited to the judgment regarding foreclosure, we find that it is
    rendered moot by our decision in the first assignment of error.
    {¶60} The decision of the Fairfield County Court of Common Pleas is affirmed in
    part and reversed in part. That part of assignments of error one and two addressing the
    claim for reformation of the deed is affirmed as summary judgment was not warranted
    and the trial court did not abuse its discretion by finding against appellant for lack of
    evidence. That part of the first assignment of error addressing default and foreclosure is
    granted and the judgment of the trial court in that regard as well as its verdict regarding
    default and foreclosure is vacated and the trial court ordered to grant summary judgment
    on those issues in favor of appellant. The third assignment of error is moot.
    Fairfield County, Case No. 18CA20                                                      24
    {¶61} This matter is remanded to the trial court for further proceedings consistent
    with this opinion and judgment.
    By: Baldwin, J.,
    Gwin, P.J., and
    Wise, Earle, J., concur