Wells Fargo Bank, N.A. v. Aey , 2013 Ohio 5381 ( 2013 )


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  • [Cite as Wells Fargo Bank, N.A. v. Aey, 
    2013-Ohio-5381
    .]
    STATE OF OHIO, MAHONING COUNTY
    IN THE COURT OF APPEALS
    SEVENTH DISTRICT
    WELLS FARGO BANK, N.A.,                           )
    )        CASE NO.     12 MA 178
    PLAINTIFF-APPELLEE,                       )
    )
    VS.                                               )        OPINION
    )
    MICHELE AEY, et al.,                              )
    )
    DEFENDANTS-APPELLANTS.                    )
    CHARACTER OF PROCEEDINGS:                                  Civil Appeal from Common Pleas Court,
    Case No. 11CV1603.
    JUDGMENT:                                                  Reversed and Remanded.
    APPEARANCES:
    For Plaintiff-Appellee:                                    Attorney Scott King
    Attorney Jeremy Smith
    Austin Landing I
    10050 Innovation Drive, Suite 400
    Dayton, Ohio 45342
    For Defendants-Appellants:                                 Attorney Bruce Broyles
    5815 Market Street, Suite 2
    Boardman, Ohio 44512
    JUDGES:
    Hon. Joseph J. Vukovich
    Hon. Gene Donofrio
    Hon. Cheryl L. Waite
    Dated: December 4, 2013
    [Cite as Wells Fargo Bank, N.A. v. Aey, 
    2013-Ohio-5381
    .]
    VUKOVICH, J.
    {¶1}    Defendants-appellants Michele and Mark Shane appeal the decision of
    the Mahoning County Common Pleas Court granting summary judgment for plaintiff-
    appellee Wells Fargo Bank, N.A. in its foreclosure action. We conclude that the
    borrowers’ response to summary judgment raised a genuine issue of material fact as
    to the bank’s compliance with regulations of the Secretary of HUD dealing with
    whether a face-to-face meeting was offered and whether the bank evaluated the
    borrowers for loss mitigation after starting the process.
    {¶2}    Contrary to the bank’s position, we hold that it was not the borrowers’
    burden to additionally show that none of the exceptions applied in order to avoid
    summary judgment.           Rather, after the borrower sufficiently demonstrated that no
    face-to-face meeting was offered and the bank improperly refused to complete the
    loan modification evaluation that it began, it would then fall to the bank to explain
    what exception applied or how those regulations were inapplicable in this particular
    case.    We thus reverse the entry of summary judgment and remand for further
    proceedings.
    STATEMENT OF THE CASE
    {¶3}    In 2003, Mark Shane and Michele Aey nka Shane signed a promissory
    note in favor of Wells Fargo for approximately $98,000 and entered a corresponding
    mortgage on their condominium at 3682 Mercedes Place in Canfield. They defaulted
    on the loan in September 2010 and began the loan modification process.
    {¶4}    On May 20, 2011, the bank filed a complaint seeking judgment on the
    note and mortgage and asking for foreclosure on the property. The Shanes wrote a
    letter to the court asking for mediation because they were in the process of
    attempting a loan modification. Six months later, the bank filed a motion for default
    judgment. The Shanes then obtained counsel, and the court granted leave to file an
    answer.
    {¶5}    The answer stated that they lacked sufficient information or knowledge
    as to whether the bank fulfilled all conditions precedent to acceleration of the debt
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    and filing of the foreclosure complaint. The answer listed two affirmative defenses:
    failure to state a claim and failure to meet all conditions precedent to the filing of a
    foreclosure complaint, alleging a failure to comply with all requirements of the HUD
    Secretary’s regulation as required by paragraph 9(d) of the mortgage.
    {¶6}   The bank filed a motion for summary judgment stating that under the
    note and mortgage, they had the absolute right to accelerate the balance of the loan
    upon default and to then file the foreclosure action. The motion stated that there was
    no evidence that it failed to comply with HUD regulations and that this claim was
    false. Attached to the bank’s motion for summary judgment was an affidavit reciting
    the loan, the default, the failure to cure the default, and the amount owed. The
    affidavit stated that debt was accelerated pursuant to the terms of the loan. Also
    attached to the motion for summary judgment was an April 12, 2011 notice of default
    and acceleration from the bank to the Shanes, showing a delinquency of $4,672.36.
    {¶7}   The Shanes filed a memorandum in opposition. They claimed that the
    acceleration letter did not sufficiently set forth the dollar amount that must be paid
    because after setting forth the specific amount due, it stated that they must pay any
    additional amounts due after the date of the notice. (The Shanes do not pursue this
    argument on appeal). Also regarding the acceleration letter, they noted the letter
    could not be used to show that the bank gave notice of its intent to accelerate the
    loan because it was unauthenticated summary judgment evidence; however, they
    never alleged that they did not receive a required notice. The Shanes also argued
    that Wells Fargo failed to offer a face-to-face meeting as required by Secretary of
    HUD regulation § 203.604(b) and made no legitimate effort to evaluate them for loss
    mitigation as required by other HUD regulations.
    {¶8}   The affidavit of Michele Shane was attached to their response. She
    stated that they fell behind in payments in September 2010 after she lost her job
    while on Family Medical Leave, noting that she had to retain counsel to retain her job.
    She spoke to the bank about her circumstances. She stated that they were in the
    loan modification process at the time the complaint was filed, they provided the bank
    with all documents requested, but the bank said the documents were missing, had
    -3-
    been lost, or had become outdated. She also alleged that the bank did not attempt to
    arrange a face-to-face meeting, that they did not receive a letter offering such a
    meeting, and that no representative offered a face-to-face meeting.                   The
    memorandum concluded that this established a genuine issue as to whether the
    bank completed the required loss mitigation evaluation and offered a face-to-face
    meeting prior to filing the complaint.
    {¶9}    On August 23, 2012, the trial court granted summary judgment in favor
    of the bank.     The Shanes filed a timely notice of appeal.         They set forth one
    assignment of error, generally stating that the trial court erred in granting summary
    judgment for the bank because they raised genuine issues of material fact. Three
    separate issues presented under this assignment of error discuss the following
    topics: (1) the alleged failure to offer a face-to-face meeting; (2) the alleged failure to
    make a legitimate effort to evaluate appellants for loss mitigation; and (3) the
    unauthenticated acceleration letter attached to the motion for summary judgment.
    SUMMARY JUDGMENT
    {¶10} Summary judgment can be granted where there remain no genuine
    issues of material fact for trial and where, after construing the evidence most strongly
    in favor of the nonmovant, reasonable minds can only conclude that the moving party
    is entitled to judgment as a matter of law. Byrd v. Smith, 
    110 Ohio St.3d 24
    , 
    850 N.E.2d 47
    , 
    2006-Ohio-3455
    , ¶ 10, citing Civ.R. 56(C). The burden of showing that
    there are no genuine issues of material fact initially falls upon the party who files for
    summary judgment. 
    Id.,
     citing Dresher v. Burt, 
    75 Ohio St.3d 280
    , 294, 
    662 N.E.2d 264
     (1996).
    {¶11} Thereafter, the nonmovant may not rest upon mere allegations or
    denials in the party's pleadings but must respond by setting forth specific facts
    showing that there is a genuine issue for trial. 
    Id.,
     citing Civ.R. 56(E). If the non-
    movant does not so respond, summary judgment, if appropriate, shall be entered
    against him. Civ.R. 56(E). Summary judgment is not to be discouraged where a
    nonmovant fails to respond with evidence supporting the essentials of his claim, but
    courts are cautioned to construe the evidence in the light most favorable to the
    -4-
    nonmoving party. Leibreich v. A.J. Refrigeration, Inc., 
    67 Ohio St.3d 266
    , 269, 
    617 N.E.2d 1068
     (1993).
    BORROWERS’ RESPONSE TO SUMMARY JUDGMENT
    {¶12} The trial court released its entry granting summary judgment for the
    bank on August 23, 20012. Notably, the entry states that the cause was submitted
    upon the complaint, the amended answer, the plaintiff’s motion for summary
    judgment, and the evidence. It does not mention the borrower’s memorandum in
    opposition.   This may suggest that the court did not consider the borrower’s
    opposition evidence.
    {¶13} Mahoning County Local Rule of Civil Procedure 6(A)(2) generally
    provides that opposition briefs to all motions shall be filed no later than 14 days from
    the date the motion was filed unless an extension is granted with leave of court. That
    rule continues to state, “In no event shall an opposition brief be filed later than 5 days
    prior to the non-oral hearing date.”
    {¶14} The bank’s motion for summary judgment was filed on July 9, 2012; we
    note that the date on the certificate of service is not filled in the copy of the motion
    filed with the court. Prior to the expiration of the fourteen-day period provided in the
    local rule, a July 19 magistrate’s decision set the motion for non-oral hearing on
    August 20, 2012. The borrowers filed their memorandum in opposition on August 17,
    2012.
    {¶15} Civ.R. 56(C) provides that a motion for summary judgment shall be
    served at least fourteen days before the time fixed for hearing. The rule continues:
    “The adverse party, prior to the day of hearing, may serve and file opposing
    affidavits.” Civ.R. 56(C). As the borrower’s affidavit was filed prior to the day the trial
    court expressly set for the hearing, it was timely under Civ.R. 56(C) alone.
    {¶16} The particular question here becomes:         Where a scheduling order,
    which is entered prior to the 14-day deadline set by local rule, sets a non-oral hearing
    date and does not otherwise specify submission deadlines, does a local rule that
    provides that an opposition must be filed within 14 days and no later than five days
    prior to the non-oral hearing date justify the exclusion of an opposition brief and
    -5-
    attached affidavits even though Civ.R. 56(C) provides that the opposing affidavit may
    be filed on the day prior to the hearing date?
    {¶17} Civ.R. 56(C) anticipates a cutoff date for a response to a motion for
    summary judgment, but the rule does not explicitly apprise the parties of that date
    and thus notice of the deadlines must come from some other source. Hooten v. Safe
    Auto Ins. Co., 
    100 Ohio St.3d 8
    , 
    2003-Ohio-4829
    , 
    795 N.E.2d 648
    , ¶ 22.
    Fundamental fairness is one of the overriding goals of Civ.R. 56 as a summary
    judgment motion involves high stakes. Id. at ¶ 34.        Summary judgment should be
    granted only after all parties have had a fair opportunity to be heard. Id.
    {¶18} “Obviously, if the trial court does set an explicit hearing date for the
    summary judgment motion, it succeeds in providing the requisite notice.” Id. at ¶ 23.
    Alternatively, if the trial court sets actual dates for each parties’ filings, the requisite
    notice is provided. Id. And, local rules can be sufficient to provide notice of the date
    of the summary judgment hearing or of deadlines for submission of memoranda and
    Civ.R. 56 materials. Id. at ¶ 33, 35 (the better practice is to explicitly set cut-off dates
    for submission of materials and any hearing date, but if a local rule provides notice of
    either of these dates, then Civ.R. 56 is not violated).
    {¶19} However, the local rule must complement the basic structure of Civ.R.
    56 and not contradict it. See id. at ¶ 29. Local rules cannot be inconsistent with the
    rules promulgated by the Supreme Court, and thus, the Civil Rules will prevail over
    inconsistent local rules.   Vance v. Roedersheimer, 
    64 Ohio St.3d 552
    , 554, 
    597 N.E.2d 153
     (1992).
    {¶20} Civ.R. 56(C) states that the non-movant can file his or her affidavit prior
    to the day set for the hearing, but the local rule states that this is untimely as it must
    be done five days prior to the day set for non-oral hearing. This is a direct conflict.
    We also note that the local rule provides 14 days from the day the motion is filed
    whereas Civ.R. 56(C) provides at least 14 days from the day the motion is served,
    and here the service date is not filled in. In addition, before the local rule’s 14-day
    deadline had passed, the magistrate’s order expressly set a non-oral hearing date.
    Applying the plain language of Civ.R. 56(C), the submission deadline would have
    -6-
    been the day prior to the non-oral hearing date. In other words, the magistrate’s
    scheduling order essentially extended the local rule’s 14-day deadline.
    {¶21} We conclude that where the non-oral hearing date was set by the
    magistrate’s scheduling order, especially where such order was issued prior to the
    14-day submission deadline set by local rule, the timeframe in Civ.R.56(C) prevails
    over that contained in the local rule. Compare Vinylux Prods., Inc. v. Commercial
    Financial Group, 9th Dist. No. 22553, 
    2005-Ohio-4801
    , ¶ 8 (where no hearing
    scheduled, time for filing opposition brief is determined by consulting local rule
    requiring an opposition brief to be filed within 14 days of summary judgment motion);
    Gaul v. Sterling Plate Glass & Paint Co., Cuyahoga App. No. 64842 (Aug. 25, 1994)
    (where no hearing was scheduled, local rule’s thirty-day response time applied).
    Accordingly, we shall consider the borrowers’ response and affidavit in conducting
    our de novo review of summary judgment.
    CONTRACTS & DISPUTED HUD REGULATIONS
    {¶22} Both the note and mortgage incorporate by reference HUD regulations.
    Paragraph 6(B) of the note states that if the borrower defaults, the lender may require
    immediate payment in full of the principal balance and accrued interest “except as
    limited by regulations of the [HUD] Secretary in the case of payment defaults * * *.”
    This paragraph continues to explain: “In many circumstances, regulations issued by
    the Secretary will limit Lender’s rights to require immediate payment in full in the case
    of payment defaults. This Note does not authorize acceleration when not permitted
    by HUD regulations.”
    {¶23} Paragraph 9(a)(i) of the mortgage similarly provides that if the borrower
    defaults, the lender may “except as limited by regulations issued by the Secretary, in
    the case of payment defaults, require immediate payment in full of all sums * * *.”
    Paragraph 9(d) of the mortgage, entitled “Regulations of HUD Secretary,” continues:
    “In many circumstances regulations issued by the Secretary will limit Lender’s rights,
    in the case of payment defaults, to require immediate payment in full and foreclose if
    not paid. This Security Instrument does not authorize acceleration or foreclosure if
    not permitted by regulations of the Secretary.”
    -7-
    {¶24} The borrowers rely upon certain regulations contained in 
    24 U.S.C. § 203
    . As to the face-to-face meeting, appellants cite, § 203.604(b), which provides:
    “The mortgagee must have a face-to-face interview with the mortgagor, or make a
    reasonable effort to arrange such a meeting, before three full monthly installments
    due on the mortgage are unpaid.”
    {¶25} As to the loan modification argument, appellants cite the following
    regulations:
    {¶26} § 203.471 Special forbearance.
    {¶27} “If the mortgagee finds that a default is due to circumstances beyond
    the mortgagor’s control, as defined by the Secretary, the mortgagee may grant
    special forbearance relief to the mortgagor in accordance with the conditions
    prescribed by the Secretary.”
    {¶28} § 203.501 Loss mitigation.
    {¶29} “Mortgagees must consider the comparative effects of their elective
    servicing actions, and must take those appropriate which can reasonably be
    expected to generate the smallest financial loss to the Department. Such action
    include, but are not limited to, deeds in lieu of foreclosure under § 203.357, pre-
    foreclosure sales under § 203.370, partial claims under § 203.414, assumptions
    under § 203.512, special forbearance under §§ 203.471 and 203.614, and recasting
    of mortgages under § 203.616. HUD may prescribe conditions and requirements for
    the appropriate use of these loss mitigations actions, concerning such matters as
    owner-occupancy, extent of previous defaults, prior use of loss mitigation, and
    evaluation of the mortgagor’s income, credit and property.”
    {¶30} § 203.605 Loss mitigation performance.
    {¶31} “(a) Duty to mitigate. Before four fully monthly installments due on the
    mortgage have become unpaid, the mortgagee shall evaluate on a monthly basis all
    of the loss mitigation techniques provided at 203.501 to determine which is
    appropriate. Based upon such evaluations, the mortgagee shall take the appropriate
    loss mitigation action. * * * ”
    {¶32} § 203.614 Special forbearance.
    -8-
    {¶33} “If the mortgagee finds that a default is due to circumstances beyond
    the mortgagor’s control, as defined by HUD, the mortgagee may grant special
    forbearance relief to the mortgagor in accordance with conditions prescribed by
    HUD.”
    {¶34} To bolster the claim that the regulations are mandatory, the borrowers
    cite Mortgagee Letter 00-05 issued by HUD, which states that although the bank has
    great latitude in selecting loss mitigation strategies, the bank’s participation in the
    loss mitigation program is not optional and the bank must: consider all reasonable
    means to address a delinquency at the earliest moment; inform borrowers of
    available loss mitigation options and the availability of housing counseling within the
    second month of delinquency; evaluate each delinquent loan no later than the 90th
    day of delinquency to determine which loss mitigation option is appropriate; and
    utilize loss mitigation whenever feasible to avoid foreclosure. The letter also states
    that when the cause of the default is curable and the borrower is committed to
    remaining in the home, HUD expects lenders to consider reinstatement options in the
    following order: special forbearance, loan modification, and partial claim.
    {¶35} The bank initially contends that non-compliance with the HUD
    regulations is not a defense to foreclosure as the regulations merely set forth the
    standards for programs in which the lender can participate in order to receive benefits
    from the government. The bank cites an Ohio Supreme Court case in support. See
    Farmers Production Credit Assn. of Ashland v. Johnson, 
    24 Ohio St.3d 69
    , 
    493 N.E.2d 946
     (1986) (holding that a regulation that required the bank to “adopt”
    forbearance policies if the borrower is cooperative, makes an honest effort to meet
    conditions of loan, and is capable of working out of debt did not provide a defense to
    a foreclosure action).
    {¶36} However, the Court’s decision in Farmers was based upon the finding
    that the regulation discussed did not have the force and effect of law. Whereas, the
    HUD regulations at issue here are clearer in their requirements, and these
    requirements have been codified in detail. See GMAC Mtge. of Pennsylvania v.
    Gray, 10th Dist. No. 91AP-650 (Dec. 10, 1991).         See also CitiMortgage, Inc. v.
    -9-
    Carpenter, 2d Dist. No. 24741, 
    2012-Ohio-1428
    , ¶ 21, 23 (stating that HUD
    regulations were codified and have the force and effect of law, unlike the directives at
    issue before that court).
    {¶37} Even if the regulation at issue in Farmers is comparable to the
    regulations at issue here, that case is distinguishable because the contractual
    language in the case at bar incorporated the HUD regulations into the acceleration
    and foreclosure portions of the note and mortgage. See BAC Homes Loans Serv.,
    LP v. Taylor, 9th Dist. No. 26423, 
    2013-Ohio-355
    , ¶ 19. As set forth above, the
    documents provide that acceleration and foreclosure are not authorized when not
    permitted by HUD regulations and that the regulations may limit the bank’s right to
    accelerate on default.
    {¶38} Thus, courts regularly hold that failure to comply with the HUD
    regulations can be used defensively in an action on a note and mortgage, especially
    where they are said to apply in the contract. See 
    id.
     See also CitiMortgage, Inc. v.
    Carpenter, 2d Dist. No. 24741, 
    2012-Ohio-1428
    , ¶ 18-19, 21, 25; Wells Fargo Bank,
    N.A. v. Favino, N.D.Ohio No. 1:10 CV 571 (Mar. 31, 2011); Washington Mut. Bank v.
    Mahaffey, 
    154 Ohio App.3d 44
    , 
    2003-Ohio-4422
    , 
    796 N.E.2d 39
    . We conclude that
    noncompliance with cited HUD regulations can be utilized by the borrower in a
    foreclosure action where the contractual terms require such compliance, and we thus
    turn to the arguments raised by the borrowers in their appeal from summary
    judgment.
    FACE-TO-FACE MEETING
    {¶39} The borrowers argue that their response to the bank’s motion for
    summary judgment sufficiently demonstrated that there is a genuine issue of material
    fact on the offer of a face-to-face meeting. As quoted supra, § 203.604(b) requires
    the bank to make a reasonable effort to engage in a face-to-face meeting with a
    borrower who has defaulted. The affidavit of Michele Shane states that she was
    never offered a face-to-face meeting.
    {¶40} The bank had no chance to reply to the borrowers’ response before
    summary judgment was granted, and thus the bank did not address the contention
    -10-
    regarding the offer of a face-to-face meeting below. On appeal, the bank states that
    the borrowers did not raise a genuine issue of material fact regarding this defense
    because the affidavit did not set forth facts showing that the exceptions to the offer of
    a face-to-face meeting applied.
    {¶41} On this point, the remainder of § 203.604 states that a face-to-face
    meeting is not required under certain circumstances. For instance, a face-to-face
    meeting is not required if the property is not located within 200 miles of the
    mortgagee, its servicer, or a branch office of either or if the borrower does not live in
    the mortgaged property. (We note that all notices were served on the borrowers at
    the property, and they called it their home in their initial pleading.)
    {¶42} The bank concludes that, before a genuine issue could be created, the
    borrowers had to show by affidavit that there existed no exceptions to regulation’s
    requirement of a face-to-face meeting, e.g. the borrower had to state that there was a
    branch office within 200 miles. To the contrary, the borrowers urge that they need
    not negate the existence of exceptions to the requirement of a meeting in order to
    avoid summary judgment. The bank urges that in cases cited by appellants, the
    borrower did set forth a claim that a branch was located within 200 miles.
    {¶43} In Phillabaum, the borrower responded to the bank’s request for
    summary judgment and filed a cross-motion for summary judgment, stating in an
    affidavit that the bank has at least one branch office within 200 miles of the home and
    that the borrower had visited that office. The court found that this shifted the burden
    to the bank. Wells Fargo v. Phillabaum, 
    192 Ohio App.3d 712
    , 
    2011-Ohio-1311
    , 
    950 N.E.2d 245
     (4th Dist.). The bank had responded by arguing in a memorandum that
    the location identified by the borrower was a regular branch office of the bank and
    that the regulation requires the branch within 200 miles to be a mortgage servicing
    location. After disagreeing with this legal interpretation of the regulation, the Fourth
    District alternatively stated that the bank failed to meet its burden in reply because it
    did not support its claim with an affidavit stating that there were no mortgage
    servicing personnel at the branch identified by the borrower or that the nearest
    -11-
    mortgage servicing center was in Maryland.       Id. at ¶ 13-14. See also Isaacs, 1st
    Dist. No. C-100111.
    {¶44} As Phillabaum involved a borrower’s cross-motion for summary
    judgment, that court’s statements are not dispositive as to whether a non-movant
    who alleges that they were not offered a face-to-face meeting must also prove that a
    branch is within 200 miles in order to avoid summary judgment.
    {¶45} The Tenth District has placed the burden for the exceptions to the HUD
    regulations on the bank. Pennsylvania v. Gray, 10th Dist. No. 91AP-650 (Dec. 10,
    1991). After stating that the borrower met his burden by responding to the bank’s
    motion for summary judgment with an affidavit raising the lack of an offer of a face-to-
    face meeting and a failure to discuss loan modification, the Tenth District found that
    the bank’s reply insufficiently established the 200-mile exception. Id. Thus, after
    placing the burden on the borrower to raise non-compliance with HUD regulations in
    his response, no further burden was placed upon the borrower to state that the
    exceptions are not applicable. See id.
    {¶46} A reasonable effort to schedule a face-to-face meeting is required.
    There are exceptions. But, if an exception to the bank’s obligation applied, the bank
    would have evaluated it and found it existed in deciding that it had no obligation to
    offer a meeting. This is especially true where one of the exceptions the bank relies
    upon on appeal is whether that very bank has a branch within 200 miles of the
    residence.
    {¶47} The borrower responded to summary judgment by stating in an affidavit
    that they were not provided with an offer of a face-to-face meeting in any manner.
    This created a genuine issue as to this defensive use of the HUD regulations. The
    burden was not on the non-moving borrower to plead the lack of each exception in
    order to prove a genuine issue. Rather, once the borrower asserts that they were not
    offered such a meeting, we conclude that the burden is on the bank to assert which
    exceptions to the required meeting applied. Thus, summary judgment for the bank
    was improper here as the borrower demonstrated a genuine issue of material fact as
    to the offer of a face-to-face meeting.
    -12-
    LOSS MITIGATION/LOAN MODIFICATION EFFORTS
    {¶48} The borrowers next argue that their response to the bank’s motion for
    summary judgment sufficiently raised a genuine issue of material fact as to the
    existence of proper loss mitigation efforts. The borrowers acknowledge that they
    have no contractual right to actually have their loan modified. They assert, however,
    that their contracts required the bank to comply with HUD regulations and the HUD
    regulations obligated the bank to properly evaluate them for loss mitigation,
    especially once the process was started by the bank. The borrowers rely on the
    allegations in the affidavit that they provided the bank with all requested documents,
    the foreclosure complaint was filed in the midst of the loan modification process, and
    the bank’s only explanation was that the documents supplied were missing, have
    been lost, or have become outdated.
    {¶49} The bank contends that the affidavit’s statement that they were in loan
    modification at the time of the complaint and that documents were requested by the
    bank shows that the bank did in fact evaluate them for loss mitigation. However,
    these statements can also suggest that the bank allowed the borrowers to begin the
    process but never actually conducted the evaluation.
    {¶50} The bank then contends that the borrowers did not show that the loan
    modification regulations would apply to them.           For instance, the bank cites
    regulations providing that special forbearance may only be allowed if the bank finds
    the default was due to circumstances beyond the borrower’s control. However, the
    affidavit of Michele Shane specifically stated that they fell behind in payments
    because she took a Family Medical Leave but was terminated by her employer,
    which required her to retain counsel in order to retain her position.
    {¶51} Similarly, the bank posits that, in order to avoid summary judgment, the
    borrowers had to show that they were viable candidates for loan modification, noting
    that the loan could only be recast to a new term if the borrower could afford the new
    loan. However, this is akin to the arguments regarding the exceptions to a face-to-
    face meeting.
    -13-
    {¶52} That is, such claim does not fall within the burden of the non-moving
    borrower, especially where the borrower is claiming that the loss mitigation evaluation
    was never performed (as the bank kept creating ways not to conduct it) after the bank
    collected the requested information. See Gray, 10th Dist. No. 91AP-650 (finding that
    the borrower met his burden by responding to the bank’s motion for summary
    judgment with an affidavit raising the lack of an offer of a face-to-face meeting and a
    failure to discuss loan modification and not placing a burden on the borrower to state
    that the exceptions are not applicable).
    {¶53} If the bank started the borrowers on the path of loss mitigation but then
    never completed the evaluation, the homeowners would remain unaware of whether
    they could afford a new loan or qualify for some other loss mitigation option. We
    conclude that the borrower’s affidavit here set forth sufficient evidence of a genuine
    issue of material fact regarding the failure to complete the evaluation for loss
    mitigation that was started by the bank.
    {¶54} At this point, the bank argues that the borrowers’ contentions regarding
    both the face-to-face meeting and the loss mitigation evaluation would not prohibit
    judgment on the note but would only apply to the ability to foreclose under the
    mortgage. The bank cites to § 203.606(a), which states that the bank must ensure all
    servicing requirements are met before initiating foreclosure.
    {¶55} However, the language of the note and mortgage and the potential
    result of the loss mitigation evaluation belie this argument. See Paragraph 9 of the
    mortgage and Paragraph 6 of the note, quoted supra. The mortgage states, under a
    heading “Grounds for Acceleration of Debt,” that if the borrower defaults by failing to
    pay a full monthly payment prior to the due date of the next payment, the “Lender
    may, except as limited by regulations issued by the Secretary, in the case of payment
    defaults, require immediate payment in full of all sums secured by this Security
    Instrument[.]” The mortgage further states: “regulations issued by the Secretary will
    limit Lender’s rights, in the case of payment defaults, to require immediate payment
    in full and foreclose if not paid.     This Security Instrument does not authorize
    acceleration or foreclosure if not permitted by regulations of the Secretary.”
    -14-
    {¶56} Similarly, the note states that if the borrower defaults, the “Lender may,
    except as limited by regulations of the Secretary in the case of payment defaults,
    require immediate payment in full of the principal balance remaining due and all
    accrued interest.” The note further states that regulations issued by the Secretary
    can limit the bank’s “rights to require immediate payment in full in the case of
    payment defaults.” And, it expresses, “This Note does not authorize acceleration
    when not permitted by HUD regulations.”
    {¶57} The mortgage states that the debt secured by the mortgage is
    evidenced by the note dated the same day and that the mortgage secures repayment
    of the debt evidenced by the note and the performance of the agreements under the
    mortgage and the note. The note similarly states that the promise to pay is secured
    by a mortgage dated the same day.
    {¶58} Both the note and mortgage provide that it is not only the right to
    foreclose that will be affected by the non-compliance but also the right to accelerate
    and require immediate payment that will be affected. We also note that if a loss
    mitigation evaluation is required, then the right to accelerate (which required full
    payment) and then obtain a judgment based upon that acceleration would not arise
    until after the evaluation is complete since a successful loss mitigation can include
    reinstatement options, which necessarily preclude a judgment for the entire balance.
    Under such circumstances, when reversing summary judgment due to a genuine
    issue of material fact regarding compliance with HUD regulations, we shall not permit
    the entry of summary judgment on the note to stand.
    ACCELERATION LETTER
    {¶59} Appellants also suggest that in granting summary judgment, the trial
    court improperly relied upon the unauthenticated acceleration letter attached to the
    bank’s motion for summary judgment. Appellants briefly state that because the letter
    was not proper summary judgment evidence and they objected to it, the letter could
    not be considered to determine whether the bank provided notice of acceleration.
    {¶60} In ruling on a motion for summary judgment, unless the other party has
    failed to object, the court can only consider evidence properly submitted under Civ.R.
    -15-
    56, which includes pleadings, depositions, answers to interrogatories, written
    admissions, affidavits, transcripts of evidence, and written stipulations of fact. Civ.R.
    56(C); State ex rel. Gilmour Realty, Inc. v. Mayfield Heights, 
    122 Ohio St.3d 260
    , 
    910 N.E.2d 455
    , 
    2009-Ohio-2871
    , ¶ 17 (courts may consider evidence that does not
    comply with Civ.R. 56(C), such as unsworn and unauthenticated documents, if there
    is no objection). Here, the affidavit did not authenticate or even refer to the April 12,
    2011 letter, and appellants objected to this fact.
    {¶61} Thus, the bank does not contest the argument that the acceleration
    letter should not be considered. Rather, the bank contends that receipt of the notice
    was never placed at issue and thus the unauthenticated letter was superfluous to the
    motion for summary judgment. The bank points out that notice of acceleration is not
    required under the language of the note and mortgage and that appellants did not
    provide any citation as to why notice of acceleration was required and they did not
    assert that they did not receive it (or that it was faulty in some way that is maintained
    on appeal).
    {¶62} The note provides that the borrower waives the right of presentment
    and explains that presentment means the right to require the Lender to demand
    payment of amounts due. The note states that the promise to pay is secured by the
    mortgage, and the mortgage similarly states that the debt secured by it is evidenced
    by a note of date the same date.          The mortgage does not contain a specific
    requirement concerning written notice prior to acceleration or the filing of a
    foreclosure action.   Compare Bank of New York Mellon v. Roarty, 7th Dist. No.
    10MA42, 
    2012-Ohio-1471
    , ¶ 22, 24, 34 (where contracts specifically provided for
    written notice of acceleration within a certain time by a certain method and borrower
    raised genuine issue in response); Federal Natl. Mtg. Assn. v. Brunner, 6th Dist. No.
    L-11-1319, 
    2013-Ohio-128
    , ¶ 22; Bank of America, N.A. v. Gray, 5th Dist. No. 2012-
    CA-116, 
    2010-Ohio-712
    , ¶ 21; National City Mtg. Co. v. Richards, 
    182 Ohio App.3d 534
    , 
    2009-Ohio-2556
    , 
    913 N.E.2d 1007
    , ¶ 16, 30.
    {¶63} The uncontested affidavit of the bank employee states that payments
    were not made as required under the terms of the note and mortgage, that default
    -16-
    has not been cured, and the entire balance of $99,555.94 (as of January 5, 2012)
    was due because the debt was “accelerated pursuant to the terms of the loan.”
    However, the borrowers did not assert in response that they did not receive notice or
    under what authority it was required. Nor did they provide an affidavit regarding the
    notice. Rather, they argued below that the face of the notice (which they urged
    should not be considered in any event) provided insufficient notice of the amounts
    that would be due after the date of the notice. Yet, this argument is not maintained
    on appeal.
    {¶64} We conclude that because the borrowers did not claim through
    summary judgment evidence (or even allege) that they did not receive the
    acceleration letter, a genuine issue regarding the notice of acceleration was not
    raised to the trial court. Compare National City Mtge. Co. v. Richards, 
    182 Ohio App.3d 534
    , 
    2009-Ohio-2556
    , 
    913 N.E.2d 1007
    , ¶ 24-27 (10th Dist.) (where borrower
    raised the notice issue in her response, the court analyzed that response and the
    bank’s reply to that response to determine that the notice was not provided pursuant
    to the terms of the contract); First Financial Bank v. Doellman, 12th Dist. No.
    CA2006-02-029, 
    2007-Ohio-222
    , ¶ 13-16, 20-21, 28 (reversing summary judgment
    where borrower raised the lack of notice in response to bank’s motion, borrower’s
    affidavit claimed that they were not provided the contractual notice, and bank’s reply
    failed to authenticate an attached letter)
    {¶65} Moreover, at both the trial and appellate levels, the borrowers failed to
    cite any provision of the mortgage, note, or law that requires notice of acceleration
    here (as they did for their other arguments). See LaSalle Bank, N.A. v. Tirado, 5th
    Dist. No. 2009CA22, 
    2009-Ohio-2589
    , ¶ 21, 31-34 (borrower cannot claim that failure
    to provide notice of acceleration is a violation of the law without citing appellate court
    to such law and where mortgage provided right to accelerate without notice and note
    waived right to presentment).     It is the duty of appellant, not the court to scour the
    law to support its general assertions that notice is required under the law. Id. at ¶ 33.
    See also App.R. 16(A)(7) (appellants shall include in their brief “[a]n argument
    containing the contentions of the appellant with respect to each assignment of error
    -17-
    presented for review and the reasons in support of the contention, with citations to
    the authorities, statutes and parts of the record on which appellant relies.”). We
    conclude that the borrowers failed to establish that the bank’s attachment had an
    effect on the asserted defenses maintained on appeal. In any event, the two HUD
    arguments presented in detail below and to this court have been sustained, requiring
    remand for further summary judgment proceedings.
    {¶66} For the foregoing reasons, the judgment of the trial court is reversed
    and the case is remanded for further proceedings.
    Donofrio, J., concurs.
    Waite, J., concurs.