Ferraro, B. v. Temple University , 185 A.3d 396 ( 2018 )


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  • J-S14032-18
    
    2018 PA Super 99
    BARBARA FERRARO                             :    IN THE SUPERIOR COURT OF
    :         PENNSYLVANIA
    Appellant             :
    :
    :
    v.                              :
    :
    :
    TEMPLE UNIVERSITY AND TEMPLE                :    No. 2682 EDA 2017
    PHYSICIANS, INC.                            :
    Appeal from the Judgment Entered July 18, 2017
    In the Court of Common Pleas of Philadelphia County Civil Division at
    No(s): June Term, 2015 No.2478
    BEFORE:    OTT, J., McLAUGHLIN, J., and RANSOM*, J.
    OPINION BY RANSOM, J.:                                    FILED APRIL 26, 2018
    Appellant Barbara Ferraro appeals from the judgment entered on
    July 18, 2017,   in    favor   of    Appellees   Temple   University   and   Temple
    Physicians, Inc. (collectively, “Temple”), in her age discrimination and
    retaliation action, relating to her dismissal from Temple’s employment. We
    affirm.
    In January 2012, Ferraro, who was then sixty-two years old, was fired
    from her full-time position at Temple as a manager of patient accounting.
    Amended Trial Court Opinion (TCO), 7/18/17, at 1-2. According to Temple,
    Ferraro was fired for taking inappropriate disciplinary action against an
    employee whom she oversaw. Ferraro contends that her firing was due to
    her age and in retaliation for events beginning in 2010.
    ____________________________________
    * Retired Senior Judge assigned to the Superior Court.
    J-S14032-18
    In 2010, Temple commenced an office-wide implementation of new
    accounting software. Notes of Testimony (N.T.), 1/4/17, at 66-72, 91, 94-
    97; TCO at 2. Ferraro maintains that, during the software rollout, she was
    excluded from training meetings, her team was the last to be trained, and
    Temple offered training to her younger peer, then-thirty-six-year-old
    Tiffany Richardson, instead of Ferraro. During this time, Ferraro’s supervisor
    asked her when she was going to retire.
    Appellant Ferraro also insists that Richardson, who is a single mother
    with three children, received substantially better treatment than she from
    2010 until her termination in 2012. N.T., 1/6/17, at 179-85, 193-94, 198-
    200; TCO at 11-12.        For example, Temple allowed Richardson to have a
    flexible schedule. Additionally, even though Richardson was disciplined for
    her attitude and rudeness several times, she only ever received counseling
    and was asked to apologize, unlike Ferraro, who was terminated after a
    disciplinary action.
    Ferraro filed an internal age-discrimination complaint in 2010. TCO at
    1-2; N.T., 1/4/17, at 67-68.       The subsequent investigation, conducted by
    Temple    Human        Resources   employee    Carolyn    Ashburn,     found    no
    discrimination against Ferraro.
    In its opinion, the trial court correctly sets forth additional facts of this
    case, as follows:
    Ferraro began to oversee Diane James . . . in March of 2010,
    giving rise to the events that led to her termination in 2012. By
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    all accounts, Ms. James seemed to be an insubordinate
    employee. She received corrective actions for leaving work
    early, tardiness, and other performance issues such as failing to
    meet quota. Ms. James eventually applied for and was granted
    Family Medical Leave (“FMLA”) for herself and her son. Soon
    after, she began to clash with Ms. Ferraro over documenting her
    FMLA absences. [Temple]’s rules require an employee to inform
    her supervisor two weeks prior to an FMLA absence.           If a
    [Temple] employee’s family member also qualifies for FMLA, the
    employee must clarify, without giving substantive detail,
    whether the FMLA absence pertains to the employee or family
    member. Ms. James consistently failed to communicate this
    information to Ms. Ferraro. Ms. Ferraro kept meticulous records
    of Ms. James’s frequent and unexplained comings and goings
    because of this communication breakdown.
    TCO at 3 (citations to the record omitted).
    On September 27, 2011, James sent an e-mail at 8:36 a.m. informing
    Ferraro that she had a doctor’s appointment at 12:00 p.m. and would be
    taking a half day of FMLA time. N.T., 1/4/17, at 187-88; Exs. P-16 & P-26.
    Ferraro inquired as to whether the FMLA time was for James or her son.
    James responded that it was for herself. Temple’s employees are required
    to provide two weeks’ notice of doctor’s appointments. Ferraro thus inquired
    further as to why James was only giving less than four hours’ notice of this
    appointment.    During trial, Ferraro represented that she “never asked
    [James] what was wrong with her” and did not ask James to tell her the
    reasons that qualified James for FMLA.
    Ferraro contacted Richard West . . . , a manager in the absence
    management department, about how to handle the situation
    with Ms. James. Mr. West instructed Ms. Ferraro to classify
    unexplained absences as attendance incidents and, remind
    Ms. James of her responsibility to inform [Temple] of FMLA
    related absences. Ms. Ferraro followed Mr. West’s suggestions
    but Ms. James continued her insubordinate behavior. When
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    Ms. Ferraro pressed Ms. James for clarifications, Ms. James
    responded by filing a harassment claim against her in January of
    2011.
    TCO at 3 (citations to the record omitted).
    Temple’s Associate Director for Human Resources, Brenna Woods,
    investigated James’s complaint against Ferraro and provided a copy of her
    report to Ashburn in December 2011.       N.T., 1/5/16, at 31, 35-39, 54-55.
    Ashburn wrote a note on Woods’s report stating that Ferraro had brought an
    age discrimination complaint in November 2010, but she later testified that
    she never discussed Ferraro’s age discrimination complaint with Woods.
    Ferraro was “fired in January of 2012 for FMLA violations against
    Ms. James.    [Temple]’s position is that Ms. Ferraro’s inquiries and record
    keeping constituted discrimination against the FMLA rights of Ms. James, a
    fireable offense. [Temple] also claims that Ms. Ferraro issued Ms. James an
    improper citation.”   TCO at 3-4 (citations to the record omitted).   Ferraro
    “was replaced by a women who is approximately 50 years old.” Id. at 6.
    In January 2012, Ferraro filed a complaint with the Equal Employment
    Opportunity Commission (“EEOC”) alleging discriminatory discharge based
    upon her age and retaliation for having previously engaged in protected
    conduct. N.T., 1/4/17, at 191-92; N.T., 1/6/17, at 201-03. The EEOC ruled
    that the complaint was unsubstantiated.
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    J-S14032-18
    In June 2015, Ferraro commenced this action by writ of summons. In
    July 2015, Ferraro filed a complaint, alleging that Temple had violated the
    Pennsylvania Human Relations Act (“PHRA”).1 Compl., 7/1/15, at 3-5 ¶¶ 22-
    23, 31-32, 36. A bench trial was held in January 2017. In June 2017, the
    trial court found in favor of Temple.
    After receiving Ferraro’s post-trial motions challenging the weight of
    the evidence and requesting a new trial, the trial court again found in favor
    of Temple in July 2017. In August 2017, Ferraro filed a notice of appeal and
    a timely concise statement of errors complained of on appeal pursuant to
    Pa.R.A.P. 1925(b). In response, the trial court relied upon its prior opinions.
    Ferraro now presents the following issues for our review:
    1.    Did [t]he [trial c]ourt commit an error of law by ruling that
    the credibility of the proffered reason offered by [Temple] for the
    termination of [Ferraro]’s employment is not relevant to the
    determination of whether [Temple]’s reason for discharging
    [Ferraro]’s employment is a pretext?
    2.    Did the [t]rial [c]ourt commit an error of law and go
    against the weight of evidence by failing to identify [Ferraro]’s
    pretext evidence and, instead, mistakenly identify evidence of
    protected activity (and direct evidence of age discrimination) as
    pretext evidence?
    3.     Did the [t]rial [c]ourt commit an error of law and go
    against the weight of the evidence by not determining that the
    reasons offered by [Temple] for [Ferraro]’s termination were
    false.
    4.    Did the [t]rial [c]ourt commit an error of law and go
    against the weight of the evidence by failing to determine that
    ____________________________________________
    1   43 P.S. §§ 951-963.
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    J-S14032-18
    [Ferraro]’s substantially younger coworker was given preferential
    treatment and that [Ferraro] was subjected to discriminatory
    discharge because of her age?
    5.    Did the [t]rial [c]ourt commit an error of law and go
    against the weight of the evidence by finding that [Ferraro] was
    not subjected to retaliatory discharge?
    Ferraro’s Brief at 4-5 (suggested answers omitted).
    Our standard for reviewing non-jury verdicts is as follows:
    Our appellate role in cases arising from non-jury trial verdicts is
    to determine whether the findings of the trial court are
    supported by competent evidence and whether the trial court
    committed error in any application of the law. The findings of
    fact of the trial judge must be given the same weight and effect
    on appeal as the verdict of a jury. We consider the evidence in a
    light most favorable to the verdict winner. We will reverse the
    trial court only if its findings of fact are not supported by
    competent evidence in the record or if its findings are premised
    on an error of law. However, where the issue concerns a
    question of law, our scope of review is plenary.
    The trial court’s conclusions of law on appeal originating from a
    non-jury trial are not binding on an appellate court because it is
    the appellate court’s duty to determine if the trial court correctly
    applied the law to the facts of the case.
    Bank of N.Y. Mellon v. Bach, 
    159 A.3d 16
    , 19 (Pa. Super.) (citation
    omitted), appeal denied, 
    170 A.3d 1019
     (Pa. 2017).
    Age Discrimination
    In an employment discrimination case, a three-part burden-shifting
    framework has been developed.       Kroptavich v. Pa. Power & Light Co.,
    
    795 A.2d 1048
    , 1055 (Pa. Super. 2002). First, a plaintiff bears the burden
    of establishing a prima facie case of discrimination. This Court has explained
    the elements of a prima facie case of age discrimination as follows:
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    J-S14032-18
    [A]n age discrimination plaintiff may make a prima facie case
    with evidence showing that the plaintiff at the relevant time:
    (i) belonged to a protected class, i.e., was at least 40 years of
    age; (ii) was qualified for the position; (iii) was dismissed
    despite being qualified; and (iv) suffered dismissal under
    circumstances giving rise to an inference of discrimination, such
    as the fact that the plaintiff was replaced by someone
    substantially younger.
    
    Id. at 1056
    . Here, the trial court concluded that Ferraro put forth credible
    evidence satisfying the requirements of a prima facie case of discrimination:
    she is a member of a protected class, she is qualified for the position, she
    suffered an adverse employment action, and the twelve-year age difference
    between Ferraro and her replacement “is substantial enough to raise an
    inference of age discrimination.” TCO at 6.
    If the plaintiff does establish a prima facie case, a presumption
    of discrimination arises, and the burden of production shifts to
    the employer to articulate a legitimate, nondiscriminatory reason
    for the challenged employment decision. The employer’s burden
    in this second part is one of production, not persuasion, and
    thus involves no credibility assessment. If the employer
    articulates a legitimate business explanation, then the
    presumption of discriminatory intent created by the employee’s
    prima facie case is rebutted and the presumption simply drops
    out of the picture.
    Kroptavich, 
    795 A.2d at 1055
     (emphasis added) (internal citations and
    quotation marks omitted).
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    J-S14032-18
    For   this step,     under    the   heading   “[Temple]’s Legitimate   Non-
    discriminatory Reason for Terminating Ms. Ferraro,”2 the trial court states
    that it “does not find any of [Temple]’s witnesses’ testimonies credible. . . .
    However, as a matter of law, [Temple] must only submit a non-
    discriminatory reason for the adverse employment action.           Therefore, the
    credibility of such reason is irrelevant.” TCO at 6 & 7 n.4; see also 
    id.
     at 8
    n.5 (the trial court “finds the proffered reason incredible”).
    Ferraro contends that the trial court was wrong to conclude that
    “credibility is not to be considered when assessing the employer’s proffered
    reason for the adverse action is an error of law.”          Ferraro’s Brief at 49.
    Ferraro cites to the federal court cases of Brewer v. Quaker State, 
    72 F.3d 326
    , 331 (3d Cir. 1995), and Fuentes v. Perskie, 
    32 F.3d 759
    , 765 (3d Cir.
    1994),3 for the principle that “[t]he way an employee shows that an
    ____________________________________________
    2  The trial court opinion has separate headings for “Legal Framework For
    Establishing Pretext” and “Plaintiff Has Not Provided Sufficient Evidence to
    Show Pretext.” TCO at 8, 10.
    3 Both Brewer and Fuentes were actions brought pursuant to the federal
    Age Discrimination in Employment Act (“ADEA”), 
    29 U.S.C. §§ 621-634
    , not
    the PHRA. However, both the PHRA and the ADEA prohibit discrimination
    based on age. See Section 5(a) of PHRA, 43 P.S. § 955(a) (“It shall be an
    unlawful discriminatory practice . . . [f]or any employer because of . . . age
    . . . to discharge from employment such individual . . . if the individual or
    independent contractor is the best able and most competent to perform the
    services required”); Section 623(a)(1) of the ADEA, 
    29 U.S.C. § 623
    (a)(1)
    (“It shall be unlawful for an employer . . . to discharge any individual or
    otherwise discriminate against any individual with respect to his
    compensation, terms, conditions, or privileges of employment, because of
    such individual’s age”). “[C]laims brought under the PHRA are analyzed
    (Footnote Continued Next Page)
    -8-
    J-S14032-18
    employer’s proffered reason is a pretext is to test the credibility and
    plausibility of the [e]mployer’s reasons.”           Ferraro’s Brief at 49-50.      She
    continues: “A fact finder can thus reject the employer’s proffered reason for
    the discharge solely because the reason is not credible.” Id. at 50.
    However, for this second part of the burden-shifting framework, when
    the burden is on the employer, there is no credibility assessment.
    Kroptavich, 
    795 A.2d at 1055
    . Ferraro has confused the second and third
    steps of the framework. “If the employer satisfies its burden of production,
    the third and final part of the [burden-shifting] framework gives the
    plaintiff the opportunity to show that the legitimate reasons proffered by the
    employer     were    pretexts    for   what,    in   reality,   was   a   discriminatory
    motivation.”    
    Id.
     (emphasis added).          Thus, Ferraro’s argument that “[t]he
    way an employee shows that an employer’s proffered reason is a pretext is
    to test the credibility and plausibility of the [e]mployer’s reasons” relates to
    this third step in the framework, whereas the trial court’s statement that
    the credibility of Temple’s witnesses is irrelevant is explicitly limited to the
    second step.        Compare Ferraro’s Brief at 49-50 with TCO at 7 (“The
    credibility of [Temple]’s reason is not relevant for this step because the
    employer’s burden is one of production, not persuasion.” (emphasis added)
    (citation omitted)).     Even the federal cases cited by Ferraro relate to this
    (Footnote Continued) _______________________
    under the same standards as their federal counterparts.” Kroptavich, 
    795 A.2d at 1055
    .
    -9-
    J-S14032-18
    third step, not the second step.    Brewer, 
    72 F.3d at 337
     (what evidence
    employees can rely on to show pretext); Fuentes, 
    32 F.3d at 764, 766
    (“factors such as the defendant’s credibility, the timing of an employee’s
    dismissal, and the employer’s treatment of the employee could raise an
    inference of pretext” (citation omitted)).    Hence, Ferraro’s first challenge
    raised on appeal misstates the trial court’s determination and thereby is
    meritless.
    Finally, as noted above, “the third and final part of the [burden-
    shifting] framework gives the plaintiff the opportunity to show that the
    legitimate reasons proffered by the employer were pretexts for what, in
    reality, was a discriminatory motivation.”   Kroptavich, 
    795 A.2d at 1055
    .
    “[T]he employer need not prove that the tendered reason actually motivated
    its behavior, as throughout this burden-shifting paradigm the ultimate
    burden of proving intentional discrimination always rests with the
    plaintiff.”   
    Id.
     (emphasis added) (citation omitted).     Thus, for the third
    prong of the burden-shifting analysis to prove age discrimination, the burden
    was on Ferraro to establish that Temple’s proffered reason was not pretext;
    the burden was not on Temple to prove that its proffered reason was
    legitimate. See 
    id.
    For this third prong, Ferraro first contends that “the trial court ignored
    the key evidence of the September 27, 2011 email and, instead, focused on
    evidence from 2010 that was not pretext.” Ferraro’s Brief at 53. However,
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    we are not permitted to re-weigh evidence; that is a function exclusively of
    the fact-finder – in this case, the trial court. Commonwealth v. Talbert,
    
    129 A.3d 536
    , 545–46 (Pa. Super. 2015). The trial court opinion referenced
    “Ferraro’s inquiries” regarding FMLA, which would include the e-mail chain of
    September 27, 2011.           TCO at 3.        The trial court explained that the
    “inquiries” were only one of several concerns Temple expressed about
    Ferraro. Id.4 The trial court did not discuss the e-mail chain specifically in
    the argument section, thereby demonstrating that said e-mail chain did not
    have the impact that Appellant tries to present.          The trial court made a
    factual determination, supported by the record. If the trial court did not find
    this e-mail chain to be “key evidence” or did not interpret it in the manner
    that Ferraro wished the trial court to do, that is the trial court’s prerogative
    as fact-finder, and we will not reverse on this basis. See Talbert, 129 A.3d
    at 545–46.
    ____________________________________________
    4 Woods testified that her investigation revealed serious concerns about how
    Ferraro managed employees on FMLA leave, including:                  wrongly
    administered disciplinary action; an improper performance write-up; a
    discrepancy in Appellant’s attendance-tracking practices for employees on
    FMLA; and Appellant’s refusal to accept responsibility and to modify her
    management behavior. N.T., 1/6/17, at 253-56, 259-60, 269, 275, 282,
    294. Woods had “concerns [about] putting [Ferraro] back in the workplace
    . . . , because an uncomfortable environment had been created at that
    point[.]” Id. at 282. Ferraro had not given Woods any assurance that she
    would not continue to treat people differently due to FMLA use. Id. at 282,
    294-95.
    - 11 -
    J-S14032-18
    In addition, Ferraro argues that the trial court also ignored the “key
    evidence” that Richardson was treated differently by Temple than she was.
    Ferraro’s Brief at 55. After a thorough review of the record, the briefs of the
    parties, and the applicable law, we conclude that Ferraro’s challenge merits
    no relief.   The trial court opinion comprehensively discusses and properly
    disposes of her contention:
    Ferraro argues that Ms. Richardson, a substantially younger
    woman, was given preferential treatment. This treatment was in
    the form of a flexible schedule and multiple disciplinary actions
    which resulted in counseling as opposed to termination. . . .
    This [trial c]ourt flatly rejects Ms. Ferraro’s arguments because
    she failed to present evidence that the alleged
    preferential treatment was in fact preferential on account
    of age. It should be noted that Ms. Richardson is a single
    mother of three. There might be a thousand reasons why a
    single parent of three might need to leave work early or come in
    late, none of which are related to the relative age difference
    between Ms. Richardson and Ms. Ferraro. The age discrimination
    complaint made against Ms. Richardson was found to be
    unsubstantiated by the EEOC. The other complaints filed against
    Ms. Richardson were for attitude and emails which some
    employees saw as rude. These complaints were resolved with a
    simple apology.
    TCO at 11-12 (emphasis added) (citations to the record omitted).        Based
    upon this well-reasoned analysis, we find that the trial court did not abuse
    its discretion when comparing the evidence of Richardson’s treatment to
    Ferraro’s.
    Ergo, we conclude that Ferraro has failed “to show that the legitimate
    reasons proffered by the employer were pretexts for what, in reality, was
    a discriminatory motivation.” Kroptavich, 
    795 A.2d at 1055
     (emphasis
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    added).     Even where, as here, the fact-finder concluded that the reasons
    offered by the employer were not credible, TCO at 7 n.4 & 8 n.5, the
    employee still had to prove that the real reason for her termination or other
    censure was a discriminatory one. See Kroptavich, 
    795 A.2d at 1055
    . In
    other words, just because the employer’s proffered reason for the
    employee’s termination is false does not automatically mean that the
    employee’s suggested discriminatory reason is true nor established by
    evidence.
    Although the trial court did not find Temple’s proffered reason to be
    credible, it also found that Ferraro – who now, in this third step of the
    framework, has the burden of proof – had still failed to establish that Temple
    had discriminated against her and had terminated her employment due to
    her age and not for any other legitimate reason. Kroptavich, 
    795 A.2d at 1055
    ; TCO at 12-13.       Due to her failure to establish this third prong,
    Ferraro’s entire age discrimination claim fails.
    Retaliation
    Ferraro urges this Court to find that “the trial court committed an error
    of law and went against the weight of the evidence by not finding that [she]
    suffered retaliatory discharge.” Ferraro’s Brief at 58. According to Ferraro,
    the alleged retaliation was due to her filing of the internal age discrimination
    complaint in 2010. Id.; see also TCO at 1-2; N.T., 1/4/17, at 67-68.
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    Our standard of review for a challenge to the weight of the evidence is
    as follows:
    The weight of the evidence is exclusively for the finder of fact,
    who is free to believe all, none or some of the evidence and to
    determine the credibility of the witnesses.
    Appellate review of a weight claim is a review of the exercise of
    discretion, not of the underlying question of whether the verdict
    is against the weight of the evidence.
    Talbert, 129 A.3d at 545–46 (internal brackets, citations, and quotation
    marks omitted; some additional formatting).
    We have not found – and the parties have not provided – any case law
    from the Supreme Court of Pennsylvania or the Superior Court of
    Pennsylvania on retaliation.     However, this subject has been discussed
    multiple times in the Commonwealth Court and the Third Circuit. Although
    we are not bound by decisions from the Commonwealth Court or from courts
    in other jurisdictions, we may use them for guidance to the degree we find
    them useful, persuasive, and (for other jurisdictions) not incompatible with
    Pennsylvania law. Newell v. Mont. W., Inc., 
    154 A.3d 819
    , 823 & n.6 (Pa.
    Super. 2017).
    In Spanish Council of York, Inc. v. Pa. Human Relations
    Comm'n, 
    879 A.2d 391
    , 399 (Pa. Cmwlth. 2005), the Commonwealth Court
    articulated the elements to establish a prima facie case of retaliation:
    A prima facie case of retaliation requires a complainant to show
    that: (i) she was engaged in a protected activity; (ii) her
    employer was aware of the protected activity; (iii) subsequent to
    participation in the protected activity complainant was subjected
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    to an adverse employment action; and (iv) there is a causal
    connection between participation in the protected activity and
    the adverse employment action.
    In Lauren W. ex rel. Jean W. v. DeFlaminis, 
    480 F.3d 259
     (3d Cir. 2007),
    the Third Circuit analyzed how the fourth element, the “causal connection,”
    can be established:
    To establish the requisite causal connection a plaintiff usually
    must prove either (1) an unusually suggestive temporal
    proximity between the protected activity and the allegedly
    retaliatory action, or (2) a pattern of antagonism coupled with
    timing to establish a causal link. In the absence of that proof
    the plaintiff must show that from the evidence gleaned from the
    record as a whole the trier of the fact should infer causation.
    
    Id. at 267
     (internal citations and quotation marks omitted).
    In the current action, the trial court found that Appellant failed to
    establish the fourth element of retaliation – i.e., that there was a causal
    connection    between   Appellant’s    protected   activity   of   filing   an   age
    discrimination complaint and the adverse employment action.            TCO at 16;
    see also Spanish, 
    879 A.2d at 399
    . According to the trial court, in order to
    demonstrate that the 2010 complaint was a proximate cause of her 2012
    termination, Ferraro needed to provide evidence that the two events were
    connected or that her termination occurred within an unusually close
    proximity to the protected activity.     TCO at 16.   The trial court concluded
    that Ferraro had not provided such evidence and, consequently, failed to
    establish a case of retaliation. 
    Id.
    We agree with the trial court that there is no unusually suggestive
    temporal proximity between Ferraro filing her internal age discrimination
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    complaint in 2010 and her firing in 2012. Lauren W., 
    480 F.3d at 267
    ; see
    also N.T., 1/4/17, at 67-68; TCO at 1-2, 16.       We also give the gravest
    consideration to the trial court’s finding that there was no evidence from the
    record as a whole from which the trial court, as fact-finder, should have
    inferred causation.   Lauren W., 
    480 F.3d at 267
    ; see also Talbert, 129
    A.3d at 545-46.
    Nevertheless, the trial court opinion does not analyze whether a
    pattern of antagonism coupled with timing established a causal link. Lauren
    W., 
    480 F.3d at 267
    ; TCO at 16. Ferraro contends:
    Here, the [t]rial [c]ourt and [Temple] fail to acknowledge that
    the circumstances as a whole provide ample evidence to suggest
    that the employer had retaliatory animus.             This includes
    [Ferraro]’s pretext evidence, which can suggest that [Temple]
    had a retaliatory animus. Furthermore, there was substantial
    evidence that the individuals responsible for the adverse action
    knew of [Ferraro]’s protected conduct at the time they acted.
    Moreover, not only did the individuals know of Ms. Ferraro’s
    protected activity, but both Carolyn Ashburn and Brenna Woods
    clearly lied or intentionally misled the [t]rial [c]ourt when they
    denied conferring in December 2011 about Ms. Ferraro’s prior
    November 2010 age discrimination complaint. In fact the [t]rial
    [c]ourt tacitly acknowledged this to be true when it found that
    none of [Temple]’s witnesses were credible. These falsities
    alone demonstrate retaliatory intent, but when coupled with the
    other pretext evidence already discussed, it is clear [Ferraro]
    suffered a retaliatory discharge.
    Ferraro’s Reply Brief at 10 (citations omitted).   Nonetheless, Ferraro does
    not clearly indicate any particular actions that were antagonistic.         If we
    accept her implication that the discussion between Ashburn and Woods –
    assuming it even happened -- was antagonistic, that is still only one
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    incident, which is insufficient to demonstrate a “pattern.” Lauren W., 
    480 F.3d at 267
    ; N.T., 1/5/16, at 31, 35-39, 54-55.
    Finally, Ferraro generally states that “the trial court’s opinion is not
    supported by competent evidence” and that “the weight of the evidence in
    this case is so contrary to the [t]rial [c]ourt’s [opinion] against [her] that a
    new trial is necessary to remedy the situation.” Ferraro’s Brief at 60 (citing
    Lanning v. West, 
    803 A.2d 753
    , 765 (Pa. Super. 2002)).
    Questions of the weight of the evidence are solely the province of the
    fact-finder – here, the trial court – who is free to believe or to disbelieve any
    evidence it chooses. Talbert, 129 A.3d at 545–46. We cannot and will not
    re-weigh the evidence nor re-assess the credibility of the witnesses. Id.
    Here, the trial court exercised its discretion and concluded that Ferraro
    had not provided sufficient evidence to show pretext for age discrimination.
    See id.; TCO at 10.     In reaching this conclusion, the trial court took into
    consideration several pieces of evidence. Id. at 10-11 (citing N.T., 1/4/17,
    at 94-96; N.T., 1/6/17, at 27-28; Plaintiff’s Proposed Findings of Fact ¶ 6
    (citing N.T., 1/4/17, at 73-75; N.T., 1/6/17, at 57-58)). First, the trial court
    considered that the inquiry from Ferraro’s supervisor about her retirement
    plans occurred in 2010 – more than a year before Ferraro’s firing in January
    2012. N.T., 1/4/17, at 66-72, 91, 94-97; TCO at 1-2. The trial court was
    also aware that Ferraro was the last to receive training during the software
    rollout.   Additionally, the trial court knew that a substantially younger
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    J-S14032-18
    woman was given preferential treatment. Notwithstanding the trial court’s
    awareness of these facts, they did not alter its verdict.
    The trial court also held that the record is devoid of evidence showing
    inconsistencies or contradictions in Temple’s employment practices, such as
    a coercive retirement scheme, a pattern of giving younger but unqualified
    employees promotions over older and qualified employees, or a system that
    gave lighter punishments to younger employees than older employees for
    the same infractions. TCO at 12 (citing Sempier v. Johnson & Higgins,
    
    45 F.3d 724
    , 732 (3d Cir. 1995), Bartek v. Urban Redevelopment Auth.
    of Pittsburgh, 
    882 F.2d 739
     (3d Cir. 1989), and Leibensperger v.
    Carpenter Techs., Inc., 
    152 A.3d 1066
    , 1076 (Pa. Cmwlth. 2016),
    respectively).
    The trial court further observed that Temple’s actions were not facially
    invidious.    TCO at 13.      The trial court’s analysis is thorough, logical, and
    supported by the record, and we see no assailable reason for granting a new
    trial.    See Talbert, 129 A.3d at 545-46.        Accordingly, none of Ferraro’s
    claims raised on appeal merit relief.
    Judgment affirmed.
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    J-S14032-18
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 4/26/18
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