SCI Texas Funeral Services, LLC D/B/A Funeraria Del Angel and Ernesto Estrada v. Ana Bertha Gonzalez, Adriana Gonzalez, Brittney Medina, and Alexis Marie Medina ( 2023 )

NUMBER 13-21-00453-CV
COURT OF APPEALS
THIRTEENTH DISTRICT OF TEXAS
CORPUS CHRISTI – EDINBURG
SCI TEXAS FUNERAL SERVICES, LLC
D/B/A FUNERARIA DEL ANGEL AND
ERNESTO ESTRADA, Appellants,
v.
ANA BERTHA GONZALEZ,
ADRIANA GONZALEZ, BRITTNEY
MEDINA, AND ALEXIS MARIE MEDINA, Appellees.
On appeal from the 464th District Court
of Hidalgo County, Texas.
MEMORANDUM OPINION
Before Justices Benavides, Longoria, and Tijerina
Memorandum Opinion by Justice Longoria
Appellants SCI Texas Funeral Services, LLC d/b/a Funeraria del Angel (SCI) and
Ernesto Estrada appeal from the trial court’s denial of their motion to compel arbitration
and to stay suit pending arbitration. By one issue with multiple sub-issues, appellants
contend the trial court erred by: (1) refusing to compel arbitration; (2) refusing to stay the
litigation pending arbitration; and (3) overruling appellants’ objections to Ana Bertha
Gonzalez, Adriana Gonzalez, Brittney Medina, and Alexis Marie Medina, appellees’, third
amended petition. We reverse and remand.
I. BACKGROUND
Maria Gonzalez (decedent) passed away on June 22, 2019. According to
appellees’ original petition, decedent had paid for her final funeral arrangements with SCI
prior to her death. On June 24, 2019, Anabel Gonzalez, decedent’s adult daughter,
entered into a contract with SCI for visitation and embalmment services for her mother.
On June 26, 2019, a visitation was held for decedent at SCI’s funeral home. Anabel and
appellees, who are decedent’s adult children and grandchildren, allege that during the
visitation, the decedent’s eye and mouth opened, leaking a foul-smelling fluid. Appellees
assert that they informed Estrada, SCI’s funeral director, of decedent’s condition.
According to appellees, Estrada and his assistant attempted to fix the issue with
decedent’s eye and mouth and replaced the pillow that was under decedent’s head.
Appellees allege that Estrada told them that “these things happen” and blamed an
“unorthodox autopsy” for the issue. Appellees assert that the eye and mouth reopened
during the remaining visitation hours.
In July 2020, appellees and Anabel filed their original petition against SCI alleging
causes of action for negligence, intentional infliction of emotional distress, breach of
fiduciary duty, and violations of the Deceptive Trade Practices Act (DTPA). SCI filed its
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answer, generally denying the claims against it, and subsequently filed an amended
answer adding that the parties were bound by an arbitration agreement. SCI then filed a
motion to compel arbitration based on an arbitration clause in the underlying agreement
signed by SCI and Anabel. SCI argued that “all plaintiffs are bound to arbitration” pursuant
to the underlying agreement. SCI supported its motion to compel arbitration with, inter
alia, the agreement and the affidavit of Abelardo Perez. The agreement stated, in relevant
part:
ARBITRATION: YOU AGREE THAT ANY CLAIM YOU MAY HAVE
RELATING TO THE TRANSACTION CONTEMPLATED BY THIS
AGREEMENT (INCLUDING ANY CLAIM OR CONTROVERSY
REGARDING THE INTERPRETATION OF THIS ARBITRATION CLAUSE)
SHALL BE SUBMITTED TO AND FINALLY RESOLVED BY MANDATORY
AND BINDING ARBITRATION IN ACCORDANCE WITH THE
APPLICABLE RULES OF THE AMERICAN ARBITRATION ASSOCIATION
(“AAA”); PROVIDED, HOWEVER, THAT THE FOREGOING REFERENCE
TO THE AAA RULES SHALL NOT BE DEEMED TO REQUIRE ANY
FILING WITH THAT ORGANIZATION, NOR ANY DIRECT INVOLVEMENT
OF THAT ORGANIZATION. THE ARBITRATOR SHALL BE SELECTED
BY MUTUAL AGREEMENT OF THE PARTIES. IF THE PARTIES FAIL TO
OR ARE UNABLE TO AGREE ON THE SELECTION OF AN
APPROPRIATE ARBITRATOR, THE AAA SHALL SELECT THE
ARBITRATOR PURSUANT TO ITS RULES AND PROCEDURES UPON
THE APPLICATION OF ONE OR BOTH PARTIES. THIS AGREEMENT TO
ARBITRATE ALSO APPLIES TO ANY CLAIM OR DISPUTE BETWEEN
OR AMONG THE SELLER, YOU AS THE PURCHASER, ANY PERSON
WHO CLAIMS TO BE A THIRD[-]PARTY BENEFICIARY OF THIS
AGREEMENT, ANY OF THE SELLER’S EMPLOYEES OR AGENTS, ANY
OF THE SELLER’S PARENT, SUBSIDIARY, OR AFFILIATE
CORPORATIONS, AND ANY OF THE EMPLOYEES OR AGENTS OF
THOSE PARENT, SUBSIDIARY OR AFFILIATE CORPORATIONS.
EXCEPT AS MAY BE REQUIRED BY LAW, NEITHER PARTY NOR AN
ARBITRATOR MAY DISCLOSE THE EXISTENCE, CONTENT, OR
RESULTS OF ANY ARBITRATION HEREUNDER WITHOUT THE PRIOR
WRITTEN CONSENT OF BOTH PARTIES.
Anabel filed a notice of “nonsuit without prejudice” as to her claims against SCI.
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Appellees then amended their petition, adding Estrada as a defendant and asserting
claims of only negligence and intentional infliction of emotional distress against both
defendants. Appellees also filed a response to SCI’s motion to compel arbitration
asserting there was no valid arbitration agreement between SCI and appellees.
Anabel’s nonsuit was granted. SCI filed an amended motion to compel arbitration.
Appellees filed a response to the amended motion, maintaining that they were not bound
by any arbitration agreement signed by Anabel. On August 16, 2021, Anabel filed her first
amended original petition with the American Arbitration Association regarding her claims
against SCI. Appellants then filed their “Reply in Support of First Amended Motion to
Compel Arbitration and to Stay Suit Pending Arbitration” arguing that (1) appellees were
bound to arbitration and (2) litigation in the trial court should be stayed pending the
outcome of the arbitration.
Shortly before a November 9. 2021 hearing on SCI’s motion to compel arbitration,
appellees filed another amended petition. After the hearing, SCI filed an objection to the
late filing. Subsequently, the trial court entered an order denying and overruling
appellants’ objection to the amended petition and an order denying appellants’ motion to
compel arbitration. This interlocutory appeal followed. See TEX. CIV. PRAC. & REM. CODE
ANN. § 51.016 (authorizing interlocutory appeals under the Federal Arbitration Act (FAA));
id. § 171.098(a)(1) (authorizing interlocutory appeals under the Texas Arbitration Act
(TAA)). Appellants subsequently filed a motion for emergency stay of the trial court
proceedings during the pendency of this accelerated appeal. Appellants argued that their
right to arbitration would be diminished by incurring costs to respond to discovery in the
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judicial proceedings which may not need to be incurred during arbitration. This Court
granted appellants’ request for emergency relief in part and ordered discovery to be
stayed pending further order of this Court, or until the case is finally decided. See TEX. R.
APP. P. 52.10(b) (“Unless vacated or modified, an order granting temporary relief is
effective until the case is finally decided.”). Subsequently, appellees filed a brief and a
“supplemental” brief, and appellants filed a reply and a supplemental brief. 1
II. MOTION TO COMPEL ARBITRATION
Appellants argue in their first issue that the trial court erred by refusing to compel
arbitration.
A. Standard of Review
“We review a trial court’s order denying a motion to compel arbitration for abuse of
discretion.” Henry v. Cash Biz, LP, 551 S.W.3d 111, 115 (Tex. 2018). A trial court abuses
its discretion if it acts in an arbitrary or unreasonable manner or acts without reference to
any guiding rules or principles. Downer v. Aquamarine Operators, Inc., 701 S.W.2d 238,
241–42 (Tex. 1985). “We defer to the trial court’s factual determinations if they are
supported by evidence but review its legal determinations de novo.” Henry, 551 S.W.3d
at 115. A trial court has no discretion in determining what the law is, which law governs,
or how to apply the law. Okorafor v. Uncle Sam & Assocs., Inc., 295 S.W.3d 27, 38 (Tex.
App.—Houston [1st Dist.] 2009, pet. denied). Whether a valid arbitration agreement exists
and whether the arbitration agreement is ambiguous are questions of law that we review
de novo. In re D. Wilson Constr. Co., 196 S.W.3d 774, 781 (Tex. 2006) (orig. proceeding).
1 Appellees also filed an “advisory to the court” informing this Court that Anabel filed a notice of
nonsuit with prejudice with the American Arbitration Association, to which appellants replied.
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We review de novo whether an arbitration agreement is enforceable. Rachal v. Reitz, 403
S.W.3d 840, 843 (Tex. 2013). “Who is bound by an arbitration agreement is normally a
function of the parties’ intent, as expressed in the agreement’s terms.” Jody James
Farms, JV v. Altman Grp., Inc., 547 S.W.3d 624, 633 (Tex. 2018). Determining whether
a claim involving a non-signatory must be arbitrated is a gateway matter for the trial court,
not the arbitrator, which means the determination is reviewed de novo rather than with
the deference that must be accorded to arbitrators. Id. at 629.
B. Analysis
Appellees do not dispute that the FAA applies to this dispute; rather they contend
that, because the FAA applies, SCI should have challenged the trial court’s denial of its
motion to compel through mandamus rather than interlocutory appeal. We disagree.
Appellants’ interlocutory appeal is proper pursuant to § 51.016 of the Texas Civil Practice
and Remedies Code which allows an interlocutory appeal of an order denying a motion
to compel arbitration under the FAA. TEX. CIV. PRAC. & REM. CODE ANN. § 51.016; see In
re Santander Consumer USA, Inc., 445 S.W.3d 216, 219 (Tex. App.—Houston [1st Dist.]
2013, no pet.) (holding that mandamus was not the appropriate remedy for the “wrongful
denial of a motion to compel arbitration under the FAA” because § 51.016 confers a right
to prosecute an interlocutory appeal of the trial court’s order denying the motion to compel
arbitration).
Applying the FAA in this case, a party seeking to compel arbitration must establish
(1) the existence of a valid, enforceable arbitration agreement and (2) that the claims at
issue fall within that agreement’s scope. Bonsmara Nat. Beef Co., v. Hart of Tex. Cattle
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Feeders, LLC, 603 S.W.3d 385, 397 (Tex. 2020); In re Kellogg Brown & Root, Inc., 166
S.W.3d 732, 737 (Tex. 2005) (orig. proceeding). If the movant establishes that an
arbitration agreement governs the dispute, then the burden shifts to the party opposing
arbitration to establish an affirmative defense to the arbitration agreement. Ellis v.
Schlimmer, 337 S.W.3d 860, 862 (Tex. 2011) (per curiam).
1. Enforceable Arbitration Agreement
Appellants assert that a valid, enforceable arbitration agreement exists because
appellees are bound by the arbitration agreement in the contract as third-party
beneficiaries. We have previously addressed a similar question in SCI Texas Funeral
Services, L.L.C. v. Montoya, wherein we stated:
Nonparties may be bound to a contract under various legal principles.
Bonsmara Nat. Beef Co.[v. Hart of Tex. Cattle Feeders, LLC], 603 S.W.3d
[385,] 400 [(Tex. 2020)]; In re Weekley Homes, L.P., 180 S.W.3d 127, 131
(Tex. 2005) (orig. proceeding). More specifically, non-signatories to an
arbitration agreement may be bound when rules of law or equity would bind
them to the contract generally. In re Labatt Food Serv., L.P., 279 S.W.3d
[640,] 644 [(Tex. 2009) (orig. proceeding)]. Courts have articulated six
scenarios in which arbitration with non-signatories may be required:
(1)incorporation by reference, (2) assumption, (3) agency, (4) alter ego,
(5) equitable estoppel, and (6) third-party beneficiary. Jody James Farms,
JV, 547 S.W.3d at 633; In re Kellogg Brown & Root, Inc., 166 S.W.3d at
739. Direct benefits estoppel is a type of equitable estoppel. Rachal [v.
Reitz], 403 S.W.3d [840,] 845–46 & n.5 [(Tex. 2013)].
No. 13-19-00088-CV, 2020 WL 5582367, at *5 (Tex. App.—Corpus Christi–Edinburg
Sept. 17, 2020, no pet.) (mem. op.).
The contract at issue here states that it binds “any person who claims to be a third[-
]party beneficiary of this Agreement.”
Like other contracts, arbitration agreements may be enforced against third-
party beneficiaries if the parties to the contract intended to secure a benefit
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to that third party and the parties entered the contract directly for the third
party’s benefit. In re Palm Harbor Homes, Inc., 195 S.W.3d 672, 677 (Tex.
2006) (orig. proceeding); see Jody James Farms, JV, 547 S.W.3d at 635.
The benefit must be more than incidental, and the contracting parties’ intent
to confer a direct benefit to a third party must be clearly and fully spelled
out. Jody James Farms, JV, 547 S.W.3d at 635; MCI Telecomms. Corp. v.
Tex. Utils. Elec. Co., 995 S.W.2d 647, 651 (Tex. 1999). “[G]eneral
beneficence does not create third-party rights.” S. Tex. Water Auth. v.
Lomas, 223 S.W.3d 304, 306–07 (Tex. 2007) (per curiam). Whether “the
third party intended or expected to benefit from the contract” is irrelevant,
because “only the ‘intention of the contracting parties in this respect is of
controlling importance.’” First Bank v. Brumitt, 519 S.W.3d 95, 102 (Tex.
2017); see Jody James Farms, JV, 547 S.W.3d at 635. As a matter of
interpretation, “a mere description” of the contract’s intended use cannot—
on its own—confer third-party beneficiary status. Jody James Farms, JV,
547 S.W.3d at 635. Further, a “court will not create a third-party beneficiary
contract by implication.” MCI Telecomms. Corp., 995 S.W.2d at 651.
Id. at *6.
To determine whether a contract secures a benefit to a third-party, we look solely
to the language of the contract, construed as a whole. First Bank, 519 S.W.3d at 102. The
contract need not state “third-party beneficiary” or any similar “magic words.” City of
Houston v. Williams, 353 S.W.3d 128, 145 (Tex. 2011). We must begin with the
presumption that the contracting parties intended to contract solely for themselves, and
only a clear expression of intent to create a third-party beneficiary overcomes this
presumption. First Bank, 519 S.W.3d at 103. If the language of the contract leaves any
doubt about creating a third-party beneficiary, we resolve that doubt against conferring
third-party beneficiary status. Id. A third-party beneficiary “steps into the shoes” of the
contracting parties and is subject to and bound by all provisions of the contract. Martinez
v. ACCC Ins. Co., 343 S.W.3d 924, 929 (Tex. App.—Dallas 2011, no pet.); see W. Loop
Hosp., LLC v. Hous. Galleria Lodging Assocs., LLC, 649 S.W.3d 461, 482 (Tex. App.—
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Houston [1st Dist.] 2022, pet. denied), reh’g denied (May 19, 2022); In re Rangel, 45
S.W.3d 783, 787 (Tex. App.—Waco 2001, no pet) (orig. proceeding) (stating that a third-
party beneficiary is bound by the terms of the contract, including an arbitration provision).
The contract at issue states that the agreement to arbitrate “applies to any claim
or dispute between or among . . . any person who claims to be a third party beneficiary of
this agreement.” While appellees were not signatories to the contract, it has been held
that contracts for funeral services can be intended for the benefit of immediate family
members of the deceased. See Serv. Corp. Intern. v. Aragon, 268 S.W.3d 112, 117 (Tex.
App.—Eastland 2008, pet. denied) (finding that it was reasonable to conclude that
interment services were intended for the benefit of the deceased’s immediate family
(citing Clark v. Smith, 494 S.W.2d 192 (Tex. App.—Dallas 1973, writ ref’d n.r.e.)); see
also Montoya, 2020 WL 5582367, at *6. Here, appellees are all immediate family
members of the deceased. See Aragon, 268 S.W.3d at 117. Accordingly, we find that the
appellees were intended to receive a benefit through the contract. Therefore, a valid
arbitration agreement exists. See Tex. Cattle Feeders, LLC, 603 S.W.3d at 397.
2. Scope of the Agreement
We must next determine whether the claims at issue fall within the scope of the
agreement. See In re Kellogg, 166 S.W.3d at 737; see also Montoya, 2020 WL 5582367,
at *6.
“[A] nonparty may be compelled to arbitrate ‘if it seeks, through the claim, to derive
a direct benefit from the contract containing the arbitration provisions.’” Weekley, 180
S.W.3d at 131 (citing Kellogg, 166 S.W.3d at 741).
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To determine whether a claim falls within the scope of the agreement, courts
must focus on the factual allegations of the pleadings rather than the legal
causes of action asserted. See Henry, 551 S.W.3d at 115; In re Rubiola,
334 S.W.3d [220,] 225 [(Tex. 2011)]; In re FirstMerit Bank [N.A.], 52 S.W.3d
[749,] 754 [(Tex. 2001) (orig. proceeding)]; [Prudential Sec. Inc. v.] Marshall,
909 S.W.2d [896,] 900 [(Tex. 1995) (orig. proceeding) (per curiam)]. Claims
must be submitted to arbitration if “liability arises solely from the contract or
must be determined by reference to it.” In re Weekley Homes, L.P., 180
S.W.3d at 132; Glassell Producing Co. v. Jared Res., Ltd., 422 S.W.3d 68,
77 (Tex. App.—Texarkana 2014, no pet.). If the facts alleged touch matters,
have a significant relationship to, are inextricably enmeshed with, or are
factually intertwined with the contract containing the arbitration agreement,
then the claim is arbitrable. Rodriguez v. Tex. Leaguer Brewing Co., 586
S.W.3d 423, 432 (Tex. App.—Houston [14th Dist.] 2019, pet. denied);
Amateur Athletic Union of the U.S., Inc. v. Bray, 499 S.W.3d 96, 105 (Tex.
App.—San Antonio 2016, no pet.); Glassell Producing Co., 422 S.W.3d at
77; Cotton Commercial USA, Inc. v. Clear Creek Indep. Sch. Dist., 387
S.W.3d 99, 108 (Tex. App.—Houston [14th Dist.] 2012, no pet.). In contrast,
a “claim is not subject to arbitration only if the facts alleged in support of the
claim are completely independent of the contract and the claim could be
maintained without reference to the contract.” Glassell Producing Co., 422
S.W.3d at 78; see Cotton Commercial USA, Inc., 387 S.W.3d at 108.
Montoya, 2020 WL 5582367, at *8.
Here, appellees’ live pleading alleges causes of action for negligence and
intentional infliction of emotional distress. Within the claim for negligence, appellees listed
several acts they allege constituted negligence on appellants’ part:
a. In failing to properly embalm Decedent;
b. In failing to take alternative steps to avoid damaging Decedent’s
body;
c. In failing to exercise due care in order to avoid leakage of embalming
fluid/blood from Decedent’s mouth, ears, nose and eyes;
d. In failing to properly store Decedent’s body;
e. In failing to properly care for Decedent’s body, as would a person
using ordinary care under the same or similar circumstances; and
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f. The acts of negligence will be shown at the trial of this matter.
The factual allegations in the live petition entirely reference the handling of the
decedent’s remains in preparation for the funeral services, the subject of the contract at
issue. Specifically, the contract provides that appellants were authorized “to prepare and
care for the body of the decedent named in [the] Agreement and to conduct the funeral
and services . . . listed in said Agreement.”
There is a presumption favoring arbitration and a policy to construe arbitration
clauses broadly. See Henry, 551 S.W.3d at 116. The arbitration clause here states that it
applies to “any claim or dispute” and the allegations of appellees touch matters, have a
significant relationship with, or are inextricably enmeshed or factually intertwined with the
contract. See Rodriguez, 586 S.W.3d at 432; Amateur Athletic Union of the U.S., Inc.,
499 S.W.3d at 105; see also Montoya, 2020 WL 5582367, at *9. Because we cannot say
with “positive assurance that the arbitration agreement is not susceptible to an
interpretation that would cover the appellees’ claims,” we conclude that the trial court
abused its discretion by denying appellants’ motion to compel arbitration. See Henry, 551
S.W.3d at 115; In re Rubiola, 334 S.W.3d at 225; Prudential Sec. Inc., 909 S.W.2d at 899;
see also Montoya, 2020 WL 5582367, at *9. We sustain appellants’ first sub-issue.
III. STAY PENDING ARBITRATION
Appellants argue in their second issue that the trial court erred in denying their
motion to stay litigation pending arbitration. The FAA requires courts to stay litigation of
issues that are subject to arbitration. See 9 U.S.C.A. § 3; In re Merrill Lynch & Co., FSB,
235 S.W.3d 185, 195 (Tex. 2007) (orig. proceeding). The Texas Supreme Court has held
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that when an issue is pending in both arbitration and litigation, arbitration should be given
priority to the extent it is likely to resolve issues material to the lawsuit. In re Merrill Lynch
& Co., 315 S.W.3d 888, 891 (Tex. 2010) (orig. proceeding) (per curiam); In re Merrill
Lynch Co., FSB, 235 S.W.3d at 195; Carr v. Main Carr Dev., LLC, 337 S.W.3d 489, 500
(Tex. App.—Dallas 2011, pet. denied); see also Montoya, 2020 WL 5582367, at *10.
Having already determined that the trial court erred in denying appellants’ motion
to compel arbitration, the trial court must stay any further proceedings in the trial court.
See 9 U.S.C.A. § 3 (requiring stay of proceedings in trial court “upon any issue referable
to arbitration”); In re Merrill Lynch & Co., FSB, 235 S.W.3d at 195; In re James E. Bashaw
& Co., 305 S.W.3d 44, 57 (Tex. App.—Houston [1st Dist.] 2009, orig. proceeding).
We sustain appellants’ second sub-issue. 2
IV. CONCLUSION
We conclude that the trial court erred in refusing to compel arbitration and denying
appellants’ motion to stay. Accordingly, we lift the stay that we previously imposed in this
case. We reverse the trial court’s order denying arbitration, and we remand the case with
instructions that the trial court proceeding be stayed and that the parties be compelled to
arbitrate.
NORA L. LONGORIA
Justice
Delivered and filed on the
25th day of May, 2023.
2 We note appellants raise a third sub-issue in which they challenge the trial court’s overruling of
their objections to appellees’ third amended original petition. Because appellants’ first two sub-issues are
dispositive, we need not address the objections to the third amended petition. See TEX. R. APP. P. 47.1.
To the extent appellants’ sub-issue relates to the arbitration proceedings brought by Anabel, we
note that Anabel has non-suited her arbitration claims and the issue as it relates to her claims is moot.
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