Water Well Solutions Service Group Inc. v. Consolidated Insurance Company , 369 Wis. 2d 607 ( 2016 )


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    2016 WI 54
    SUPREME COURT            OF    WISCONSIN
    CASE NO.:               2014AP2484
    COMPLETE TITLE:         Water Well Solutions Service Group Inc.,
    Plaintiff-Appellant-Petitioner,
    v.
    Consolidated Insurance Company,
    Defendant-Respondent.
    REVIEW OF A DECISION OF THE COURT OF APPEALS
    (Reported at 
    365 Wis. 2d 223
    , 
    871 N.W.2d 276
    )
    (Ct. App. 2015 – Published)
    PDC No: 
    2015 WI App 78
    OPINION FILED:          June 30, 2016
    SUBMITTED ON BRIEFS:
    ORAL ARGUMENT:          March 16, 2016
    SOURCE OF APPEAL:
    COURT:               Circuit
    COUNTY:              Waukesha
    JUDGE:               James R. Kieffer
    JUSTICES:
    CONCURRED:
    DISSENTED:           BRADLEY, A. W., J. and ABRAHAMSON, J. dissent
    (Opinion filed).
    NOT PARTICIPATING:
    ATTORNEYS:
    For the plaintiff-appellant-petitioner, there were briefs
    by Timothy M. Hansen, Charles J. Crueger, James B. Barton, and
    Hansen       Reynolds    Dickinson   Crueger    LL,   and   oral   argument   by
    Timothy M. Hansen.
    For the defendant-respondent, there was a brief by William
    J. Katt, Christina A. Katt, Corey J. Wright and Wilson Elser
    Moskowitz Edelman & Dicker, LLP, and oral argument by William J.
    Katt.
    
    2016 WI 54
                                                              NOTICE
    This opinion is subject to further
    editing and modification.   The final
    version will appear in the bound
    volume of the official reports.
    No.   2014AP2484
    (L.C.     2014CV254)
    STATE OF WISCONSIN                      :            IN SUPREME COURT
    Water Well Solutions Service Group Inc.,
    Plaintiff-Appellant-Petitioner,
    FILED
    v.                                                   JUN 30, 2016
    Consolidated Insurance Company,                              Diane M. Fremgen
    Clerk of Supreme Court
    Defendant-Respondent.
    REVIEW of a decision of the Court of Appeals.           Affirmed.
    ¶1     REBECCA G. BRADLEY, J.    In this duty to defend case,
    Water Well Solutions Service Group Inc. (Water Well) asks us to
    reverse the court of appeals' decision1 affirming the Waukesha
    County Circuit Court's2 summary judgment decision in favor of
    Consolidated Insurance Company, Water Well's insurer.                Applying
    the longstanding four-corners rule used to determine whether a
    complaint triggers the duty to defend, see Doyle v. Engelke, 
    219 Wis. 2d 277
    , 284, 
    580 N.W.2d 245
    (1998), both the circuit court
    1
    Water Well Sols. Serv. Grp. Inc. v. Consol. Ins. Co., 
    2015 WI App 78
    , 
    365 Wis. 2d 223
    , 
    871 N.W.2d 276
    .
    2
    The Honorable James R. Kieffer presided.
    No.       2014AP2484
    and the court of appeals concluded that Consolidated did not
    breach its duty to defend Water Well.                          In response, Water Well
    argues this court should craft an exception to the four-corners
    rule    allowing       courts    to     consider           extrinsic   evidence        when    an
    insurer has unilaterally decided that no duty to defend exists
    based on exclusions in the insurance policy.
    ¶2    Specifically,         we      are       asked    to   decide   whether        this
    court    should    allow        admission        of    extrinsic       evidence        under   a
    limited exception to the four-corners rule in cases where (1)
    the policy provides an initial grant of coverage based on facts
    alleged     in   the    complaint,         (2)       the    insurer    denies     a    duty    to
    defend its insured based on the application of specific policy
    exclusions but without seeking a coverage determination from a
    court, and (3) the insured asserts that the underlying complaint
    is factually incomplete or ambiguous.                          We are further asked to
    determine, absent an exception to the four-corners rule, whether
    a court should compare the four corners of the complaint to the
    entire insurance policy, including exclusions and exceptions, or
    if the court's review is limited to comparing the complaint to
    the terms of the policy governing the initial grant of coverage.
    We confirmed in Marks v. Houston Cas. Co., 
    2016 WI 53
    , ¶¶61-76,
    __ Wis. 2d __, __ N.W.2d __, that under the four-corners rule
    the    entire    policy    must       be    examined,         including     the       coverage-
    granting clauses, exclusions, and exceptions to any applicable
    2
    No.       2014AP2484
    exclusions.3              Thus, we also decide whether any exclusions in
    Consolidated's policy apply.
    ¶3        We        affirm     the       court       of      appeals            and      hold     that
    Consolidated          did     not    breach          its    duty       to    defend          Water     Well.
    First,     we     reject       Water       Well's          request          to    craft        a    limited
    exception to the four-corners rule, which has long endured to
    the benefit of Wisconsin insureds.                           We are not persuaded that an
    exception to this rule is necessary.                               Second, as we explain in
    Marks,     __    Wis. 2d __,          ¶¶61-76,           released       today           in    conjunction
    with this decision, the four-corners rule requires a court to
    compare     the       complaint       to       the    terms       of    the        entire          insurance
    policy in determining whether the duty to defend is triggered.
    Thus,      we    reject        Water           Well's       argument             that        the    court's
    comparison           is    limited        to     reviewing         the       insurance             policy's
    granting clause.              The longstanding four-corners comparison rule
    applies in all duty to defend cases, including cases such as
    this one where the policy provides an initial grant of coverage,
    the insurer made a unilateral decision to refuse to defend based
    on   specific         policy        exclusions,            and    the       insured          asserts     the
    underlying           complaint       is        factually         incomplete             or     ambiguous.
    Finally,        after       comparing      the       four        corners         of     the    underlying
    complaint to the terms of the insurance policy at issue, we
    conclude that the "Your Product" exclusion applies to preclude
    3
    The court heard oral arguments in this case and in Marks
    v. Houston Cas. Co., 
    2016 WI 53
    , __ Wis. 2d __, __ N.W.2d __ on
    the same day, March 16, 2016.
    3
    No.    2014AP2484
    coverage.       As a result, Consolidated did not breach its duty to
    defend    Water    Well    and    is   entitled        to    summary       judgment       as   a
    matter of law; therefore, we affirm.
    I.     BACKGROUND
    ¶4         In 2009, Waukesha Water Utility (Waukesha) contracted
    with Water Well to perform work on Well #10, an existing well
    located in the City of Waukesha.                 Waukesha hired Water Well to
    remove    an    existing    pump,      install     a        new    pump,    and    complete
    reinstallations of the pump.                In February 2011, the well pump
    unthreaded from a pipe column and fell to the bottom of the
    well.
    ¶5         Argonaut Insurance Company,4 Waukesha's insurer, filed
    suit against Water Well in federal district court.                                Argonaut's
    complaint alleged that "Water Well, its agents, employees and
    representatives"          were    negligent        in        the     installation          and
    reinstallations      of    the    well    pump    and        that    "Water       Well,    its
    agents,     employees       and/or       representatives"              breached        their
    contractual       obligations.         Specifically,              Argonaut's       complaint
    alleged that the well pump "unthreaded and separated from the
    pipe column," which "caused the Well Pump, including the motor,
    to fall to the bottom of the approximately 1910-foot-deep well."
    Argonaut       asserted    that     Water       Well        failed    to     install       two
    setscrews, "which allowed operating torques and vibrations to
    4
    It is undisputed that the well pump at issue is covered
    under Waukesha's policy with Argonaut.        In the underlying
    federal suit, Argonaut acted as subrogee of Waukesha.
    4
    No.     2014AP2484
    cause the Well Pump to rotate and unthread from the pipe column
    and caused the Well Pump to fall to the bottom of the well."
    Argonaut sought $300,465.48 in subrogated damages.                      We set forth
    pertinent paragraphs of Argonaut's complaint in our analysis.
    ¶6      Water     Well    was    insured     under    a   Commercial        General
    Liability Primary Policy (CGL policy) with Consolidated at the
    time the alleged damages occurred.5                   Water Well tendered its
    defense to its insurer, Consolidated, in the action initiated by
    Argonaut.       The    parties      do    not   dispute    that   the     CGL   policy
    provides an initial grant of coverage.6                    However, Consolidated
    denied Water Well's defense tender stating it had no duty to
    defend or indemnify Water Well under the CGL policy because the
    "Your   Work"    and    the    "Your       Product"   exclusions        applied     and
    removed     coverage     for      the      damages    alleged      in     Argonaut's
    complaint.
    ¶7      After Consolidated refused to defend Water Well in the
    Argonaut     action,      Water          Well   obtained      counsel,      incurred
    attorney's fees and costs, and eventually settled with Argonaut
    for $87,500.        Water Well then filed suit against Consolidated,
    alleging that Consolidated breached its duty to defend Water
    Well in the underlying action initiated by Argonaut.                      Water Well
    5
    The CGL policy at issue was in effect from November 1,
    2010 until November 1, 2011.
    6
    The policy provides an initial grant of coverage for
    "property damage" that arises from an "occurrence," which is
    defined, in part, as "an accident."
    5
    No.     2014AP2484
    also       alleged    that    Consolidated          acted     in   bad    faith    when   it
    refused to provide a defense.7
    ¶8      The         Waukesha         County         Circuit       Court      granted
    Consolidated's         motion    for        summary    judgment      after     considering
    cross-motions for summary judgment.                         It determined that under
    applicable Wisconsin case law, a court must compare the four
    corners of the complaint to the terms of the entire insurance
    policy when deciding whether an insurer breached its duty to
    defend      its    insured.       The       circuit    court       concluded      that   this
    comparison         encompassed        the    policy's       coverage     provisions       and
    exclusions, but not extrinsic evidence Water Well offered in
    support       of     its    assertion       that     its    subcontractor's        work    on
    preexisting pipes triggered coverage under the policy.8                            Based on
    a comparison of the four corners of the complaint and the terms
    of the entire policy,             the circuit court                determined that        the
    allegations in the Argonaut complaint fell under both the "Your
    Product"       and     the    "Your         Work"    exclusions.          Therefore,       it
    7
    Water Well's bad faith claim was bifurcated from its duty
    to defend claim by stipulation.       The circuit court stayed
    discovery and proceedings on the bad faith claim pending the
    resolution of the breach of the duty to defend claim.
    8
    Along with its summary judgment motion, Water Well
    submitted an affidavit from its operations manager, Steve
    Judkins.    The Judkins affidavit contained extrinsic evidence
    that Water Well argues supports its position that the "Your
    Product" exclusion did not apply and the subcontractor exception
    to the "Your Work" exclusion restored coverage.
    6
    No.    2014AP2484
    concluded that "there is no covered claim and therefore there
    was no duty to defend."9
    ¶9     The court of appeals affirmed in a published decision.
    Water Well Sols. Serv. Grp. Inc. v. Consol. Ins. Co., 2015 WI
    App 78, ¶1, 
    365 Wis. 2d 223
    , 
    871 N.W.2d 276
    .            The majority's
    reasoning mirrored the circuit court's: it reviewed the four
    corners of Argonaut's complaint, compared the complaint to the
    terms of the entire insurance policy, and concluded that both
    the "Your Work" and the "Your Product" exclusions eliminated
    coverage.     
    Id., ¶¶6-7, 10,
    13, 16-18.
    ¶10    We granted Water Well's petition for review.
    II.   STANDARD OF REVIEW
    ¶11    We independently review a grant of summary judgment
    using the same methodology of the circuit court and the court of
    appeals.    Blasing v. Zurich Am. Ins. Co., 
    2014 WI 73
    , ¶21, 
    356 Wis. 2d 63
    ,    
    850 N.W.2d 138
    .   Summary   judgment   is   appropriate
    when there is no genuine dispute of material fact and the moving
    party is entitled to judgment as a matter of law.              Wis. Stat.
    § 802.08(2) (2013-14);10 Blasing, 
    356 Wis. 2d 63
    , ¶21.
    9
    The circuit court also determined that since Consolidated
    did not breach its duty to defend, Water Well could not
    "establish a 'fundamental prerequisite' to its bad faith claim."
    Therefore, the circuit court dismissed the bad faith claim with
    prejudice. Water Well does not assert a bad faith claim in this
    court.
    10
    All subsequent references to the Wisconsin Statutes are
    to the 2013-14 version unless otherwise indicated.
    7
    No.   2014AP2484
    ¶12   This case requires the court to interpret an insurance
    policy to determine whether an insurer         breached its duty to
    defend its insured.        Interpretation of an insurance contract
    presents a question of law that we review de novo.            Estate of
    Sustache v. Am. Family Mut. Ins. Co., 
    2008 WI 87
    , ¶18, 
    311 Wis. 2d 548
    , 
    751 N.W.2d 845
    .
    III.   ANALYSIS
    A.     Typical Process used in Duty to Defend Determinations
    ¶13   Before reaching the dispositive issue in this case, we
    first set forth general principles governing interpretation of
    insurance policies as well as the process typically used by
    courts in duty to defend cases.
    1.   General principles: Insurance contracts
    ¶14   Insurance   policies   are   contracts   that    generally
    establish an insurer's "duty to indemnify the insured against
    damages or losses, and the duty to defend against claims for
    damages."     Olson v. Farrar, 
    2012 WI 3
    , ¶27, 
    338 Wis. 2d 215
    , 
    809 N.W.2d 1
    .     We interpret insurance policies in the same manner as
    other contracts——to give effect to the intent of the contracting
    parties.     Am. Family Mut. Ins. Co. v. Am. Girl, Inc., 
    2004 WI 2
    ,
    ¶23, 
    268 Wis. 2d 16
    , 
    673 N.W.2d 65
    .       We construe policy language
    as a reasonable person in the position of the insured would
    understand such language.       Estate of Sustache, 
    311 Wis. 2d 548
    ,
    ¶19.
    ¶15   Longstanding case law requires a court considering an
    insurer's duty to defend its insured to compare the four corners
    of the underlying complaint to the terms of the entire insurance
    8
    No.    2014AP2484
    policy.     See, e.g., 
    id., ¶20; Doyle,
    219 Wis. 2d at 284 & n.3;
    Grieb v. Citizens Cas. Co. of New York, 
    33 Wis. 2d 552
    , 558, 
    148 N.W.2d 103
    (1967).       The four-corners rule prohibits a court from
    considering       extrinsic     evidence      when    determining      whether       an
    insurer breached its duty to defend.                  Estate of Sustache, 
    311 Wis. 2d 548
    , ¶27; Fireman's Fund Ins. Co. of Wis. v. Bradley
    Corp., 
    2003 WI 33
    , ¶19, 
    261 Wis. 2d 4
    , 
    660 N.W.2d 666
    .                      We have,
    however,    consistently        explained     that    a   court     must    liberally
    construe the allegations contained in the underlying complaint,
    assume all reasonable inferences from the allegations made in
    the complaint, and resolve any ambiguity in the policy terms in
    favor of the insured.         Estate of Sustache, 
    311 Wis. 2d 548
    , ¶21.
    ¶16      We    use   a    three-step      process       when    comparing       the
    underlying    complaint       to   the   terms   of   the    policy    in    duty    to
    defend     cases.11      
    Id., ¶¶22-23. First,
         a     reviewing    court
    11
    To an extent, the three steps used in analyzing an
    insurance contract are the same whether a court is determining
    an insurer's duty to defend or its duty to indemnify.    Compare
    Estate of Sustache v. Am. Fam. Mut. Ins. Co., 
    2008 WI 87
    , ¶¶22-
    23, 
    311 Wis. 2d 548
    , 
    751 N.W.2d 845
    (detailing the three steps
    in the duty to defend context) with Am. Fam. Mut. Ins. Co. v.
    Am. Girl, Inc., 
    2004 WI 2
    , ¶24, 
    268 Wis. 2d 16
    , 
    673 N.W.2d 65
    (explaining the three steps in the indemnity context). This is
    because a determination of whether an insurer breached its duty
    to defend depends on whether it could be found to have a duty to
    indemnify, if the plaintiff proves the allegations in the
    complaint.   Olson v. Farrar, 
    2012 WI 3
    , ¶29, 
    338 Wis. 2d 215
    ,
    
    809 N.W.2d 1
    .
    (continued)
    9
    No.     2014AP2484
    determines whether the policy language grants initial coverage
    for the allegations set forth in the complaint.                           
    Id., ¶22. If
    the allegations set forth in the complaint do not fall within an
    initial grant of coverage, the inquiry ends.                        
    Id. However, if
    the allegations fall within an initial grant of coverage, the
    court       next   considers      whether   any   coverage        exclusions       in     the
    policy apply.            
    Id., ¶23. If
    any exclusion applies, the court
    next considers whether an exception to the exclusion applies to
    restore      coverage.          
    Id. If coverage
       is    not    restored        by    an
    exception to an exclusion, then there is no duty to defend.                               See
    Am. Girl, Inc., 
    268 Wis. 2d 16
    , ¶24.                   If the policy, considered
    in    its    entirety,     provides    coverage     for      at   least     one    of     the
    claims in the underlying suit, the insurer has a duty to defend
    its    insured      on    all   the   claims     alleged     in   the     entire     suit.
    Fireman's Fund Ins. Co., 
    261 Wis. 2d 4
    , ¶21.
    This, however, does not mean that a court's duty to defend
    analysis is the same as its consideration of indemnification.
    For example, unlike duty to defend determinations, extrinsic
    evidence is admissible in coverage disputes to prove (or
    disprove) the allegations set forth in the complaint.       
    Id., ¶¶33-34. In
    addition, in indemnification disputes the insured
    has the initial burden to show the policy provides an initial
    grant of coverage "and if that burden is met the burden shifts
    to the insurer to show that an exclusion nevertheless precludes
    coverage."   Day v. Allstate Indem. Co., 
    2011 WI 24
    , ¶26, 
    332 Wis. 2d 571
    , 
    798 N.W.2d 199
    .      Logically, this same burden
    shifting is not implicated in duty to defend determinations
    because a court is comparing documents it has before it——the
    underlying complaint and the insurance policy——without resort to
    extrinsic evidence.
    10
    No.     2014AP2484
    ¶17        It is also well-established that an insurer's duty to
    defend    its    insured      is    broader    than   its   duty    to    indemnify.
    Olson, 
    338 Wis. 2d 215
    , ¶29.              This is because the four-corners
    rule dictates that the duty to defend is determined by "the
    nature    of    the   claim     alleged   against     the   insured       . . .   even
    though the suit may be groundless, false or fraudulent."                      
    Grieb, 33 Wis. 2d at 558
    .            "'[T]he insurer is under an obligation to
    defend only if it could be held bound to indemnify the insured,
    assuming that the injured person proved the allegations of the
    complaint, regardless of the actual outcome of the case.'"                          
    Id. (quoting 29A
    Am. Jur., Insurance § 1452, at 565 (1960)(emphasis
    added).
    2.      The four-corners rule
    ¶18        Water Well urges this court to establish a limited
    exception to the four-corners rule that would allow it to submit
    extrinsic evidence to dispute Consolidated's unilateral decision
    to refuse to defend Water Well in the Argonaut suit based on
    Consolidated's position that exclusions in the policy precluded
    coverage.       Ultimately, Water Well asks this court to create an
    exception to the four-corners rule in duty to defend cases when
    (1) the policy provides an initial grant of coverage based on
    facts alleged in the complaint, (2) the insurer                          declines    to
    defend its insured based on the application of specific policy
    exclusions but without seeking a coverage determination from the
    circuit court, and (3) the insured asserts that the underlying
    complaint is factually incomplete or ambiguous.                    We reject Water
    Well's request to create an exception to the four-corners rule.
    11
    No.     2014AP2484
    ¶19    In 1967, in Grieb, this court set forth the general
    rule that courts use to determine whether an insurer breached
    its duty to defend its insured.                     
    Grieb, 33 Wis. 2d at 558
    -59.
    Essentially, we rejected Grieb's argument that when an implied
    duty to defend arises from a policy's indemnity clause, the
    four-corners       rule    does   not    apply.         
    Id. We held
        that    an
    insurer's duty to defend, regardless of its origin, depends on a
    comparison of the four corners of the underlying complaint to
    the terms of the policy, reasoning:
    Whether a third-party suit comes within the
    coverage of this clause [the defense-coverage clause]
    or an implied duty to defend under an indemnity clause
    depends upon its allegations which are referred to as
    a general rule as the measure in the first instance.
    These allegations must state or claim a cause of
    action for the liability insured against or for which
    indemnity is paid in order for the suit to come within
    any defense coverage of the policy unless the express
    defense coverage is broader.
    
    Id. at 557-58.
           After setting forth the four-corners rule, we
    stated "[t]here are at least four exceptions to the general rule
    determining    the    extent      of    the    insurer's       duty      to      defend   and
    generally the insurer who declines to defend does so at his
    peril.    These and allied problems are extensively covered in
    Anno.,   Liability        Insurer——Duty        to    Defend,    
    50 A.L.R. 2d 458
    ."
    
    Grieb, 33 Wis. 2d at 558
    .               These two sentences are the only
    discussion    in    Grieb    regarding        exceptions       to    the      four-corners
    rule; we did not actually adopt or apply any of the exceptions
    12
    No.    2014AP2484
    to the four-corners rule by this reference.12                   Instead, we held
    that Grieb's insurer had no duty to defend Grieb because the
    allegations in the complaint "could not be considered as stating
    a   cause     of   action    for     liability    for    negligence,     omissions,
    mistakes or errors."           
    Id. at 559.
           In other words, we limited
    our determination of whether Grieb's insurer breached its duty
    to defend Grieb to the allegations in the four corners of the
    complaint: "It is not sufficient under [the insurance] policy
    that    the    facts     alleged     might     under    other   circumstances    be
    characterized       as      acts   of   unintentional       negligence,      error,
    mistake or omission."          
    Id. ¶20 Since
    Grieb, Wisconsin courts, with one deviation in
    Berg v. Fall, 
    138 Wis. 2d 115
    , 
    405 N.W.2d 701
    (Ct. App. 1987),
    have consistently stated that an insurer's duty to defend its
    insured depends on the allegations contained in the four corners
    12
    The court of appeals later set forth the exceptions from
    the A.L.R. that Grieb referenced:
    [T]here are also a number of cases involving special
    situations not covered directly by the general
    rules. . . . These     special     situations   exist
    particularly where there is a conflict of allegations
    and known facts, where the allegations are ambiguous
    or incomplete, where the allegations state facts
    partly within and partly outside the coverage of the
    policy, and finally where the allegations contain
    conclusions instead of statements of facts.
    Sustache v. Am. Fam. Mut. Ins. Co., 
    2007 WI App 144
    , ¶11, 
    303 Wis. 2d 714
    , 
    735 N.W.2d 186
    , aff'd sub nom. Estate of Sustache
    v. Am. Family Mut. Ins. Co., 
    2008 WI 87
    , 
    311 Wis. 2d 548
    , 
    751 N.W.2d 845
    .
    13
    No.    2014AP2484
    of the complaint.         E.g., Olson, 
    338 Wis. 2d 215
    , ¶30 ("Wisconsin
    policy is clear.        If the allegations in the complaint, construed
    liberally,     appear      to     give       rise     to     coverage,         insurers         are
    required to provide a defense until the final resolution of the
    coverage     question      by     a    court.");           Estate       of    Sustache,         
    311 Wis. 2d 548
    ,    ¶20       ("The       duty    to    defend        is    triggered          by   the
    allegations     contained             within        the     four         corners       of       the
    complaint.");    
    Doyle, 219 Wis. 2d at 284
        ("In      determining         an
    insurer's    duty    to    defend,       we    apply        the     factual         allegations
    present in the complaint to the terms of the disputed insurance
    policy.");     Newhouse         v.     Citizens       Sec.        Mut.       Ins.    Co.,       
    176 Wis. 2d 824
    , 835, 
    501 N.W.2d 1
    (1993) ("The duty to defend is
    triggered by the allegations contained within the four corners
    of the complaint."); Prof'l Office Bldgs., Inc. v. Royal Indem.
    Co., 
    145 Wis. 2d 573
    , 580-81, 
    427 N.W.2d 427
    (Ct. App. 1998)
    ("[W]e believe the rule of Grieb v. Citizens Casualty Co., 
    33 Wis. 2d 552
    ,     
    148 N.W.2d 103
            (1967),        and        similar       cases,      is
    controlling    and     compels        the     determination            that    the     duty      to
    defend is dependent solely on the allegations of the complaint
    . . . .").
    ¶21      Despite      this       consistent       application             of     the    four-
    corners rule, the court of appeals in Berg considered extrinsic
    evidence to determine that an insurer had a duty to defend its
    insured.     
    Berg, 138 Wis. 2d at 123
    .                    In Berg, Robin Berg alleged
    that James Fall punched him in the face.                            
    Id. at 117.
               Fall's
    insurer, State Farm Insurance Company, was joined as a defendant
    in the suit.     
    Id. at 116.
              The central issue before the court of
    14
    No.   2014AP2484
    appeals      was    whether    the    State     Farm    policy,    which    excluded
    coverage      for    "bodily    injury        'expected    or   intended     by   the
    insured,'" applied where Fall claimed he acted in self-defense
    when he punched Berg.           
    Id. at 117.
             The court of appeals held
    that (1) summary judgment was improper because a material fact——
    whether Fall acted in self-defense——was disputed and (2) "that a
    privileged act of self-defense is not excluded from coverage by
    State Farm's policy language."                 
    Id. at 119-20.
            The court of
    appeals concluded that State Farm had a duty to defend Fall even
    though Berg's complaint did not allege that Fall acted in self-
    defense.      
    Id. at 122.
          While the court of appeals cited Grieb
    and the general rule——that the duty to defend is determined by
    reference to the four corners of the underlying complaint——it
    held   that    "[b]ecause       the    record     shows    facts   sufficient      to
    support an inference that Fall acted reasonably in self-defense,
    summary judgment was inappropriate and State Farm owes him a
    duty of defense."        
    Id. at 123
    (footnote omitted).               By relying on
    extrinsic evidence, the court of appeals in Berg departed from
    the well-established four-corners rule.
    ¶22    We recognized this in Doyle when we soundly rejected
    an assertion, based on              Berg, suggesting a court should look
    beyond the four corners of the complaint to determine whether an
    insurer had breached its duty to defend.                   
    Doyle, 219 Wis. 2d at 284
    n.3.      A year later, citing our footnote in Doyle, we again
    declined to recognize an exception to the four-corners duty to
    defend    rule.       Smith    v.     Katz,    
    226 Wis. 2d 798
    ,    815-16,    
    595 N.W.2d 345
    (1999).
    15
    No.     2014AP2484
    ¶23      In Sustache v. Am. Family Mut. Ins. Co., the court of
    appeals   considered         whether     any       exception    to    the    four-corners
    rule existed in Wisconsin given that (1) Grieb referenced "at
    least    four    exceptions"        to    the       four   corners     rule,        
    id., 33 Wis. 2d
    at      558,   (2)    the    court      of    appeals    in    Berg       relied    on
    extrinsic evidence to determine an insurer's duty to defend its
    insured, and (3) this court rejected an invitation to rely on
    Berg in Doyle and Smith, but did not explicitly overrule Berg's
    reliance on extrinsic evidence.                      Sustache v. Am. Family Mut.
    Ins. Co., 
    2007 WI App 144
    , ¶¶11-13, 15-16, 
    303 Wis. 2d 714
    , 
    735 N.W.2d 186
    aff'd sub nom. Estate of Sustache v. Am. Family Mut.
    Ins. Co., 
    2008 WI 87
    , 
    311 Wis. 2d 548
    , 
    751 N.W.2d 845
    .13                                   The
    court of appeals explained "the dilemma in this case goes beyond
    the tension between Doyle/Smith and Berg.                           If we should hold
    that the supreme court has tacitly overruled Berg, it remains
    that Grieb, a supreme court opinion, is still on the books, and
    no court of appeals or supreme court opinion has ever called
    Grieb into question."               Sustache, 
    303 Wis. 2d 714
    ,                    ¶17.     The
    court of appeals concluded that it was required to follow this
    court's most recent decisions regarding the application of the
    four-corners      rule   in    duty      to    defend      cases.      
    Id., ¶19. It
    13
    This court affirmed the court of appeals decision in
    Sustache on different grounds and did not specifically address
    whether Wisconsin law recognizes any exception to the four-
    corners rule.    Estate of Sustache, 
    311 Wis. 2d 548
    , ¶¶28-29
    (determining that because the insurer provided an initial
    defense and the case had moved to a determination of coverage,
    the purpose of the four-corners rule had been served).
    16
    No.     2014AP2484
    concluded         that    our    opinions     in    Doyle    and   Smith     "tacitly
    overruled . . . [our] recognition of the exceptions to the four-
    corners rule in Grieb.                 From that it logically follows that
    Doyle and Smith have also tacitly overruled Berg."                          Sustache,
    
    303 Wis. 2d 714
    , ¶19.              It concluded: "In sum, the four-corners
    rule is the law in Wisconsin when measuring an insurer's duty to
    defend, and the rule knows no exceptions until the supreme court
    unequivocally holds otherwise."               
    Id. ¶24 We
    now unequivocally hold that there is no exception
    to the four-corners rule in duty to defend cases in Wisconsin.
    This    position         is     consistent    with    long-standing        precedent,
    including Grieb.              Our passing reference in Grieb to "at least
    four exceptions to the general 
    rule," 33 Wis. 2d at 558
    , should
    not be read as an adoption of any exception to the four corners
    rule.     Rather, by citation to the American Law Reports, this
    passage      in    Grieb      merely   recognized    that    exceptions      exist    in
    other jurisdictions.             That Grieb did not adopt any exceptions to
    the four-corners rule is further supported by the fact that
    Grieb never specifically enumerated or described any exception
    to the four-corners rule.                Furthermore, our analysis in Grieb
    plainly reveals that we did not consider extrinsic evidence;
    rather, we applied the four-corners rule to conclude that the
    allegations against Grieb in the taxpayer's suit did not fall
    within the coverage provided by the insurance policy at issue.
    
    Id. at 559.
             We overrule any language in Berg suggesting that
    evidence      may    be    considered     beyond     the    four   corners    of     the
    17
    No.     2014AP2484
    complaint     in       determining       an    insurer's      duty    to    defend      its
    insured.14
    ¶25     We    have        applied        the   four-corners      rule,      without
    exceptions,       in    duty    to   defend     cases   for    so    long     because    it
    14
    Appeals to fairness in factual scenarios similar to Berg,
    where the plaintiff's complaint alleges intentional conduct but
    the defendant argues self-defense, entreat courts to create an
    exception to the four-corners rule. Considerations of fairness
    cannot override the contractual terms of the insurance policy on
    which the duty to defend is based:
    In these cases, if negligence is not alleged, the
    plaintiff is only seeking damages because of an
    intentional act. If self-defense is proved, there is
    no recovery for intentional acts.     Often a plaintiff
    will file a complaint that alleges both negligence and
    intentional   conduct.     With   this   allegation  of
    negligence, the insurance company will have a duty to
    defend. . . .   If the plaintiff stands fast on an
    intentional-act-or-nothing   position,   there   is  no
    coverage, nor is there a duty to defend or indemnify.
    . . . There is no compelling need to carve out an
    exception to the complaint test for defendant-insureds
    who end up in fistfights with plaintiffs who do not
    allege the insured was negligent.
    Sheila M. Sullivan et al., Anderson on Wisconsin Insurance
    Law § 7.27 at 29-30 (7th ed. 2015).     In this case, the CGL
    Policy relieves Consolidated of its duty to defend Water Well
    when the suit seeks damages for property damage to which the
    policy does not apply.    Because the "Your Product" exclusion
    negates coverage, the policy does not apply to the claims made
    in Argonaut's complaint.
    18
    No.     2014AP2484
    generally favors Wisconsin insureds.15              The rule ensures that
    courts are able to efficiently determine an insurer's duty to
    defend, which results in less distraction from the merits of the
    underlying   suit.       Also,    the   four-corners      rule       supports    the
    policy that an insurer's duty to defend is broader than its duty
    to indemnify.      Estate of Sustache, 
    311 Wis. 2d 548
    , ¶20.                    That
    is because "[i]t is the nature of the claim alleged against the
    insured    which   is    controlling     even   though    the    suit     may    be
    groundless, false or fraudulent."               
    Grieb, 33 Wis. 2d at 558
    .
    Adherence to "[t]he four-corners rule 'ensure[s] that insurers
    do   not   frustrate      the    expectations      of    their       insureds    by
    [prematurely]      resolving     the    coverage    issue       in     their     own
    favor[.]'"      Olson,    
    338 Wis. 2d 215
    ,    ¶32    (quoting       Baumann    v.
    Elliot, 
    2005 WI App 186
    , ¶10, 
    286 Wis. 2d 667
    , 
    704 N.W.2d 361
    )
    (brackets in original).         Without the four-corners rule, insurers
    15
    We acknowledge that the four-corners rule benefits the
    insurer as well because it does "not require an insurer to
    speculate beyond the written words of the complaint in order to
    imagine a claim that a plaintiff might be making or to determine
    all potential issues that could be sought when the insurer is
    evaluating its duty to defend."    State Farm Fire & Cas. Co. v.
    Easy PC Sols., LLC, 
    2016 WI App 9
    , ¶8, 
    366 Wis. 2d 629
    , 
    874 N.W.2d 585
    .   The duty to defend is grounded in the insurance
    contract   entered  between   the   insurer   and  its   insured.
    Recognizing exceptions to the four-corners rule would require
    the insurer to not only draw reasonable inferences from the
    language of the complaint in evaluating its contractual duty to
    defend, but to imagine claims the plaintiff might have made.
    Imposing this judicially-created burden on insurers would, in
    practical application, rewrite the contractual duty to defend to
    be triggered whenever any claim is made rather than only those
    claims covered under the actual policy terms.
    19
    No.        2014AP2484
    would     be    incentivized       to    outright        refuse    to    defend        their
    insureds and hope that the facts later revealed that no coverage
    existed.       Olson, 
    338 Wis. 2d 215
    , ¶32.               The end result of strict
    adherence to the four-corners rule is that "the insurer may have
    no duty to defend a claim that ultimately proves meritorious
    against the insured because there is no coverage for that claim.
    Conversely, the insurer may have a clear duty to defend a claim
    that is utterly specious because, if it were meritorious, it
    would be covered."            Smith, 
    226 Wis. 2d 798
    , ¶20.
    ¶26        The four-corners rule ultimately favors insureds in
    another way.        Even if a plaintiff's first complaint does not
    contain    allegations         that     trigger    the    duty     of   a    defendant's
    insurer to defend, a plaintiff has both the opportunity and the
    incentive to file an amended complaint when discovery results in
    additional facts that, if alleged in an amended complaint, would
    trigger a duty to defend: "[I]f a complaint does not allege a
    covered    claim,       the    true     facts    will    come     out   in     discovery.
    Sooner    or    later    those     facts    will    be    alleged       in     an    amended
    complaint      because    the     plaintiff       will    want     coverage         for   the
    defendant-insured.             When that happens, the duty to defend is
    triggered."       Sheila M. Sullivan et al., Anderson on Wisconsin
    Insurance Law § 7.27 at 29 (7th ed. 2015).
    ¶27        Water Well asserts that strictly applying the four-
    corners rule encourages insurers to refuse to defend insureds in
    close cases.        We disagree.           We continue to strongly encourage
    insurers to follow one of the judicially-preferred approaches
    rather than make a unilateral determination to refuse to defend
    20
    No.     2014AP2484
    an insured.    See Liebovich v. Minnesota Ins. Co., 
    2008 WI 75
    ,
    ¶55, 
    310 Wis. 2d 751
    , 
    751 N.W.2d 764
    .           For example:
    (1)    An insurer may request a bifurcated trial on the issue
    of coverage and move to stay all proceedings on
    liability until a coverage determination is made.
    Id.; Elliot v. Donahue, 
    169 Wis. 2d 310
    ,                   318, 
    485 N.W.2d 403
          (1992).        Under    this   approach,        "the
    insurance company runs no risk of breaching its
    duty to defend."        
    Newhouse, 176 Wis. 2d at 836
    .
    (2)    An insurer may enter into "a nonwaiver agreement in
    which the insurer would agree to defend, and the
    insured would acknowledge the right of the insurer
    to     contest     coverage."           Grube   v.       Daun,     
    173 Wis. 2d 30
    , 75, 
    496 N.W.2d 106
    (Ct. App. 1992),
    overruled on other grounds, Marks, __ Wis. 2d __,
    ¶75.       An     insurer   may     also    proceed        under    a
    reservation       of   rights     under    which     the    insured
    provides and controls its own               defense, but the
    insurer remains liable for incurred legal costs.
    
    Id. (3) Finally,
    an insurer may choose to provide an initial
    defense     and     seek    a    declaratory         judgment       on
    coverage.16      Liebovich, 
    310 Wis. 2d 751
    , ¶55.
    16
    We note that:
    An insurance company breaches its duty to defend if a
    liability trial goes forward during the time a no
    coverage determination is pending on appeal and the
    (continued)
    21
    No.    2014AP2484
    We reiterate:
    While   these   procedures    are   not   absolute
    requirements, we strongly encourage insurers
    wishing to contest liability coverage to avail
    themselves of one of these procedures rather than
    unilaterally refuse to defend. A unilateral
    refusal to defend without first attempting to
    seek judicial support for that refusal can result
    in otherwise avoidable expenses and efforts to
    litigants and courts, deprive insureds of their
    contracted-for protections, and estop insurers
    from being able to further challenge coverage.
    
    Id. ¶28 An
    insurer also has the option to "[d]eny the tender
    of defense and state the grounds for deciding that the complaint
    does not trigger any obligation to defend under the policy."
    Sheila M. Sullivan et al., Anderson on Wisconsin Insurance Law
    § 7.54 at 51 (7th ed. 2015).                 If, however, an insurer chooses
    this    option     "it   does     so   at   its    own   peril."      
    Elliot, 169 Wis. 2d at 321
    .          By declining to defend an insured, an insurer
    opens    itself    up    to   a   myriad    of    adverse    consequences    if   its
    unilateral duty to defend determination turns out to be wrong.
    For example, an insurer that breaches its duty to defend is
    liable       for   all   costs     naturally       flowing    from    the    breach.
    
    Newhouse, 176 Wis. 2d at 837
    ; Maxwell v. Hartford Union High
    insurance company does not defend its insured at the
    liability trial. When an insurer relies on a lower
    court ruling that it has no duty to defend, it takes
    the risk that the ruling will be reversed on appeal.
    Newhouse v. Citizens Sec. Mut. Ins. Co., 
    176 Wis. 2d 824
    , 836,
    
    501 N.W.2d 1
    (1993).
    22
    No.     2014AP2484
    Sch. Dist., 
    2012 WI 58
    , ¶¶55-56, 
    341 Wis. 2d 238
    , 
    814 N.W.2d 484
    (explaining       that   a    breach      of   the        duty   to   defend      results   in
    damages naturally flowing from that breach, but does not expand
    coverage).        This liability is not limited to policy limits:
    Damages which naturally flow from an insurer's breach
    of its duty to defend include: (1) the amount of the
    judgment or settlement against the insured plus
    interest; (2) costs and attorney fees incurred by the
    insured in defending the suit; and (3) any additional
    costs that the insured can show naturally resulted
    from the breach.
    
    Newhouse, 176 Wis. 2d at 838
    .                  Liability for costs and attorneys
    fees may potentially be greater than what the insurer would have
    paid had it defended its insured in the first instance because
    an insurer that refuses to defend its insured cedes control of
    the defense to its insured and is liable for all reasonable
    expenses.     Patrick v. Head of the Lakes Co-op Elec. Ass'n, 
    98 Wis. 2d 66
    ,       72-23,     
    295 N.W.2d 205
                (1980)   ("As   long     as   [the]
    defense is reasonable and coverage is found, the insurer must
    pay for the defense.").
    ¶29    In    addition,       an    insurer      that       breaches   its     duty    to
    defend its insured places itself at risk that its insured will
    pursue a successful first-party bad faith action against it.
    See   Anderson      v.   Cont'l         Ins.   Co.,        
    85 Wis. 2d 675
    ,      687,     
    271 N.W.2d 368
       (1978)         (recognizing           the    intentional      tort     of     bad
    faith); Brethorst v. Allstate Prop. & Cas. Ins. Co., 
    2011 WI 41
    ,
    ¶5, 
    334 Wis. 2d 23
    , 
    798 N.W.2d 467
    (holding that a breach of
    contract is a prerequisite for a first-party bad faith claim
    levied against an insurer).                    In a successful first-party bad
    23
    No.     2014AP2484
    faith action against an insurer, an insured may recover punitive
    damages.       See Weiss v. United Fire & Cas. Co., 
    197 Wis. 2d 365
    ,
    393, 
    541 N.W.2d 753
    (1995).
    ¶30     In       sum,    we     follow    our     long-standing      precedent      that
    duty-to-defend cases are governed by the four-corners rule, with
    no exceptions.17
    3.    The policy terms
    ¶31     Consolidated's duty to defend Water Well originates
    from the CGL Policy, under which Consolidated "will have the
    right and duty to defend the insured against any 'suit' seeking
    [bodily injury or property] damages.                          However, [Consolidated]
    will    have       no    duty     to    defend     the    insured    against       any   'suit'
    seeking      damages        for      'bodily      injury'    or    'property       damage'   to
    which       this        insurance         does    not    apply."          Wisconsin      courts
    determine whether an insurer breached its duty to defend its
    insured       by        comparing         the    four    corners     of    the     underlying
    complaint to the terms of the insurance policy.                             See 
    Doyle, 219 Wis. 2d at 284
    .                Water Well argues that if this court does not
    recognize any exception to the four-corners rule, then it should
    17
    Although the four-corners rule supports the well-
    established principle that an insurer's duty to defend its
    insured is broader than its duty to indemnify, Olson, 
    338 Wis. 2d 215
    , ¶29, we recognize there may be isolated instances
    in which an insurer has no duty to defend based on the
    complaint's allegations, but nevertheless owes a duty to
    indemnify based on extrinsic evidence considered later during a
    coverage determination.     Our decision in this case is not
    influenced by hypothetical possibilities.    Regardless, in such
    situations the insured will obtain its bargained-for coverage.
    24
    No.   2014AP2484
    limit consideration of the policy to only those terms governing
    an initial grant of coverage. Consistent with Marks, we reject
    this argument.          In Marks, we held that in duty to defend cases a
    court must compare the four corners of the complaint to the
    terms of the entire policy, including exclusions.             See Marks, __
    Wis. 2d __, ¶76.          We therefore analyze next whether Consolidated
    breached its duty to defend Water Well by comparing the four
    corners      of   the    Argonaut   complaint   to   the   entire   insurance
    policy.
    B.    Duty to Defend Comparison: Complaint to the Policy Terms
    1.   The Argonaut complaint
    ¶32    Argonaut, Waukesha's insurer, filed suit against Water
    Well alleging negligence and breach of contract.             The complaint,
    in pertinent part, provides:
    10. Upon information and belief, from on or about
    May to September of 2009, Water Well installed the
    Well Pump, including but not limited to performing
    inspections and repairs of the well, providing a new
    Centrilift pump, seal, and motor, providing new heavy
    wall column pipe, providing new pump cable, providing
    flow sleeve if required, providing check valves as
    needed,   providing    pipe   couplings    as  needed,
    rethreading pipe as needed, providing two new air
    lines, reassembling pipe work, performing a video log,
    and setting-up and testing the pumping equipment and
    testing the pump ("Original Installation").
    11. Upon information and belief, in or about
    September to December of 2009, Water Well reinstalled
    the Well Pump, including but not limited to, cutting
    and rethreading twelve-inch heavy wall pipe, replacing
    couplings, replacing the seal, and replacing the
    motor.
    12. On or about January of 2010, Water Well also
    reinstalled the Well Pump, including but not limited
    25
    No.   2014AP2484
    to, cutting and rethreading at least 17 ends,
    installing at least 7 new couplings, and installing at
    least   1    new   fourteen-foot   section   of   pipe
    (collectively, the "Reinstallations").
    . . .
    14. Upon information and belief, while performing
    the Reinstallations, Water Well failed to install two
    setscrews, where locations for two setscrews were
    located to secure the pipe joint at each end, which
    allowed operating torques and vibrations to cause the
    Well Pump to rotate and unthread from the pipe column
    and caused the Well Pump to fall to the bottom of the
    well.
    15. As a direct and proximate result of the
    foregoing, on or about February 6, 2011, the Well Pump
    unthreaded and separated from the pipe column and
    caused the Well Pump, including the motor, to fall to
    the bottom of the approximately 1910–foot–deep well.
    . . .
    18. Upon information and belief, Water Well, its
    agents, employees and representatives, had a duty to
    reasonably and prudently install, configure, inspect,
    test, and/or perform the Reinstallations in such a
    manner as to prevent operating torques and vibrations
    from causing the Well Pump to rotate and unthread from
    the pipe column and cause the Well Pump to fall to the
    bottom of the well.
    19. Upon information and belief, Water Well, its
    agents, employees and representatives breached that
    duty by failing to reasonably and prudently install,
    configure,   inspect,   test,    and/or   perform   the
    Reinstallations in such a manner as to prevent
    operating torques and vibrations from causing the Well
    Pump to rotate and unthread from the pipe column and
    cause the Well Pump to fall to the bottom of the well.
    20. Specifically, Water Well breached that duty
    by failing to install two setscrews, where locations
    for two setscrews were located to secure the pipe
    joint at each end, which allowed operating torques and
    vibrations to cause the Well Pump to rotate and
    26
    No.   2014AP2484
    unthread from the pipe column and caused the Well Pump
    to fall to the bottom of the well.
    21. Upon information and belief, Water Well, its
    agents, employees and representatives also breached
    that duty by failing to reasonably and prudently
    perform the Reinstallations so as to discover the
    hazardous condition that the Well Pump's operation was
    causing the pipe threads to become excessively worn,
    was indicating that the pipe threads were possibly out
    of round, was causing marks from a part dragging
    axially over the pipe thread tips, and/or that the
    pump was pulling out of collar; and, this hazardous
    condition of the Well Pump's operation allowed
    operating torques and vibrations to cause the Well
    Pump to rotate and unthread from the pipe column and
    caused the Well Pump to fall to the bottom of the
    well.
    2.     The CGL policy
    ¶33    The     parties    agree    that       Consolidated's       policy      with
    Water    Well    provides       an    initial    grant       of   coverage      for   the
    allegations contained in Argonaut's complaint. We therefore move
    to step two and compare pertinent paragraphs of the Argonaut
    complaint,      described       above,    to    the    "Your      Product"     exclusion
    found    in     the    policy    and     invoked       by    Consolidated      to     deny
    coverage.       Because we conclude that the "Your Product" exclusion
    applies, we do not consider whether another exclusion upon which
    Consolidated        relies——the       "Your    Work"    exclusion——also         applies.
    When    one      exclusion       applies        to     preclude       coverage,       the
    inapplicability of another exclusion does not restore coverage.
    See    Am.    Girl,    Inc.,    
    268 Wis. 2d 16
    ,          ¶24   ("We   analyze      each
    exclusion separately; the inapplicability of one exclusion will
    27
    No.    2014AP2484
    not   reinstate     coverage      where   another      exclusion     has    precluded
    it.").18
    a.    "Your Product" exclusion
    ¶34    The CGL policy contains an exclusion for "Damage To
    Your Product."          The "Your Product" exclusion precludes coverage
    for: "'Property damage' to 'your product' arising out of it or
    any part of it."         "Property damage" is defined by the CGL policy
    to include "[p]hysical injury to tangible property" as well as
    "[l]oss     of    use   of    tangible    property     that   is   not     physically
    injured."        In addition, the policy defines "Your Product" to
    include     "goods       or     products,      other    than       real     property,
    manufactured, sold, handled, distributed or disposed of by" the
    insured, Water Well.
    ¶35    Water Well argues that the "Your Product" exclusion
    does not apply because the Argonaut complaint is ambiguous as to
    what property was actually damaged when the well pump unthreaded
    from the pipe column and fell to the bottom of the well, that it
    is reasonable to infer existing pipes were also damaged, and
    that any uncertainty must be resolved in Water Well's favor.
    Contrary     to    Water      Well's     position,     we     conclude     that   the
    complaint does not contain any ambiguity as to what property was
    damaged.
    ¶36    The Argonaut complaint contains no allegation that any
    damage occurred to anything other than Water Well's products.
    18
    We decide cases on the narrowest grounds possible.
    Maryland Arms Ltd. P'ship v. Connell, 
    2010 WI 64
    , ¶48, 
    326 Wis. 2d 300
    , 
    786 N.W.2d 15
    .
    28
    No.   2014AP2484
    The complaint alleges that Water Well's failure to install two
    setscrews resulted in the well pump unthreading from the pipe
    column, which caused the well pump to fall to the bottom of the
    well.       The Argonaut complaint defines the well pump as "[A]
    Baker     Hughes     Centrilift       Model       WME2700        5-stage     submersible
    vertical turbine pump, and the pumping system, including but not
    limited to, a column of pipes, screws, couplings, a pump, a
    seal, a motor, and pump cable . . . ."                       Paragraph 10 of the
    complaint details the products Water Well allegedly provided,
    which included each of the components specifically detailed in
    the definition of the well pump: the pump, seal, motor, heavy
    wall column pipe, and pump cable.                 In sum, the complaint alleges
    that the well pump fell to the bottom of the well, the well pump
    is comprised of various components, and Water Well provided each
    of the well pump components.                    We see no ambiguity in these
    allegations.
    ¶37    Further,       there    is   absolutely        no    indication      in   the
    complaint that any damage occurred to anything other than the
    well pump.     Water Well argues that an inference can be made from
    the     allegations     in    the    complaint       that        damage     occurred    to
    preexisting pipes that would not fall within the "Your Product"
    exclusion.      Water Well points to allegations in the complaint
    that it performed rethreading of pipes and argues that these
    allegations     establish      doubt      about    whether       the   "Your     Product"
    exclusion applies.           We disagree and see nothing in the Argonaut
    complaint suggesting that any preexisting products, including
    preexisting        pipes,     were    damaged.         Instead,           the    Argonaut
    29
    No.      2014AP2484
    complaint alleges damages to the well pump alone and nothing in
    the definition of the well pump suggests that it was comprised
    of any preexisting products.
    ¶38    The     inference      Water      Well      urges     us    to       draw    would
    require       the     type   of   guess-work            and    supposition          repeatedly
    rejected      in     Wisconsin's      duty-to-defend            jurisprudence.              See,
    e.g.,     Sch.       Dist.   of     Shorewood       v.        Wausau     Ins.      Cos.,     
    170 Wis. 2d 347
    , 374, 
    488 N.W.2d 82
    , 92 (1992), abrogated on other
    grounds by Johnson Controls, Inc. v. Emp'rs Ins., 
    2003 WI 108
    ,
    
    264 Wis. 2d 60
    , 
    665 N.W.2d 257
    ; State Farm Fire & Cas. Co. v.
    Easy PC Sols., LLC, 
    2016 WI App 9
    , ¶8, 
    366 Wis. 2d 629
    , 
    874 N.W.2d 585
    .           Again we reject the notion "that insurers must
    speculate beyond the written words of the complaint and imagine
    what kinds of claims for damages the plaintiffs are actually
    making."            Midway   Motor      Lodge      v.    Hartford        Ins.      Grp.,     
    226 Wis. 2d 23
    , 36, 
    593 N.W.2d 852
    (Ct. App. 1999).                             "Insurers are
    not    mind    readers;      they    are     not    able       to   determine         all   the
    potential issues that a plaintiff could have sought for every
    complaint filed against them."                  
    Id. A liberal
    construction of
    the complaint does not mean the court should imagine facts not
    even    loosely       pled   by   the    plaintiff.             Instead,       a   reasonable
    inference is a conclusion reached on the basis of evidence and
    reasoning, not imagination or speculation.                             See Inference The
    American Heritage Dictionary of the English Language 899 (5th
    ed. 2011) (defining           "inference" as "[t]he act or process of
    deriving logical conclusions from premises known or assumed to
    be true[]" and "[t]he act of reasoning from factual knowledge or
    30
    No.        2014AP2484
    evidence.").        We cannot reasonably infer from the language of
    the complaint any damage to property other then the well pump.
    ¶39    In comparing the four corners of the complaint to the
    policy terms, we determine that the "Your Product" exclusion
    applies.          There   are    no   exceptions    to    the    "Your         Product"
    exclusion.        Therefore, coverage is barred, Consolidated did not
    breach its duty to defend Water Well in the Argonaut action, and
    Consolidated is entitled to summary judgment as a matter of law.
    IV.   CONCLUSION
    ¶40    We conclude that the longstanding four-corners rule in
    duty to defend cases requires the court to compare the language
    in the complaint to the terms of the entire insurance policy,
    without     considering     extrinsic    evidence,       even   when      an    insurer
    unilaterally declines to defend its insured.                    We also conclude
    that the "Your Product" exclusion in the CGL policy applies and
    no   exceptions      to   this   exclusion   restore      coverage;       therefore,
    based on the allegations set forth in the four corners of the
    complaint, no coverage exists under the policy.                        Accordingly,
    Consolidated did not breach its duty to defend Water Well in the
    Argonaut     action       and    Consolidated      is    entitled      to       summary
    judgement as a matter of law.
    By    the    Court.—The     decision   of    the   court    of      appeals     is
    affirmed.
    31
    No.    2014AP2484.awb
    ¶41   ANN WALSH BRADLEY, J.          (dissenting).         I agree with
    the majority that the four-corners rule includes consideration
    of exclusions as well as exceptions to those exclusions in an
    insurance policy.      I write separately because I disagree with
    the majority's conclusion to foreclose a narrow exception to the
    four-corners rule.     Majority op., ¶24.
    ¶42   The majority's decision today is at loggerheads with
    the national trend.      It puts Wisconsin among the 14 and ever
    dwindling number of jurisdictions that have clearly declined to
    recognize any exceptions to the four-corners rule.
    ¶43   In contrast, a majority of states allow for exceptions
    to the rule.      The proposed exception here is narrower in scope
    and more modest in comparison to the exceptions adopted by many
    other jurisdictions.
    ¶44   But it is more than merely being out of step with a
    national trend that compels the conclusion that the majority
    opinion is infirm.     It turns a blind eye to basic and heretofore
    well-recognized    principles   of   insurance   law:          the   duty   to
    investigate, privity, and the broad application of the duty to
    defend.
    ¶45   Most     egregious,   however,    is   that    the     majority’s
    approach is offensive to our system of justice.           In a different
    context, when a court gives the jury its charge at the close of
    the trial, the court states:     "let your verdict speak the truth,
    1
    No.    2014AP2484.awb
    whatever the truth may be."1                     The majority opinion advises to the
    contrary.
    ¶46     According to the majority, facts known to the insurer
    that       could    support        a    duty     to     defend       cannot    be     considered.
    Rather,      the    insurer         has       license    to    deny    its     duty    to    defend
    unless those known facts appear within the four corners of the
    complaint.         A system of justice cannot countenance a rule that
    encourages         insurers        to     defy    reality       by    ignoring       known     facts
    beneficial to its insured.                       Such a rule distorts rather than
    promotes the concepts of fairness and justice.
    ¶47     Contrary        to       the    majority,       I     conclude       that    when   a
    complaint is factually incomplete or ambiguous, Wisconsin should
    adopt the narrow known fact exception to the four-corners rule
    as presented by Water Well.
    ¶48     I also conclude that the "Your Product" exclusion does
    not    bar     coverage.           In    reaching       an     opposite       conclusion,       the
    majority       pays      lip        service       to,     but        does     not     follow    the
    longstanding         rule      that        courts       must       liberally        construe     the
    allegations         of    the           complaint       and        assume      all     reasonable
    inferences in favor of the insured.
    ¶49     Finally,        I    conclude       that       the    "Your    Work"     exclusion
    likewise does not preclude coverage because the subcontractor
    exception to the "Your Work" exclusion applies.                                 Accordingly, I
    respectfully dissent.
    1
    Wis JI——Civil 191 at 3 (2016).
    2
    No.    2014AP2484.awb
    I
    ¶50    In reaching its "unequivocal" conclusion that there
    are no exceptions to the four-corners rule, the majority fails
    to account for the limited circumstances in which refusing to
    consider known facts extrinsic to the complaint would unfairly
    deny    an    insured    the    benefit      of    a     defense   to      which    it   is
    entitled.      Majority op., ¶24.
    ¶51    Water   Well     seeks   a    limited       exception     to    the   four-
    corners rule in cases where:               (1) the policy provides an initial
    grant of coverage based on facts alleged in the complaint; (2)
    the insurer denies a duty to defend its insured based on the
    application of specific policy exclusions but without seeking a
    coverage determination from a court; and (3) the insured asserts
    that    the    underlying       complaint         is     factually      incomplete       or
    ambiguous.      See majority op., ¶2.
    ¶52    The limited exception at issue here is consistent with
    the national trend to allow for exceptions to the four-corners
    rule.    See 14 Steven Plitt et al., Couch on Insurance § 200:17
    at 200-30 (3d ed. 2015) ("A modern trend is for insurers to
    conduct a reasonable investigation of the claims prior to making
    a determination on the duty to defend a particular lawsuit.
    Consequently,     some    jurisdictions           look    to   actual      knowledge     of
    facts or extrinsic facts, in addition to the allegations of the
    complaint, when determining an insurer's duty.").
    3
    No.   2014AP2484.awb
    ¶53   A majority of states allow for exceptions to the four-
    corners rule.2   Water Well seeks an exception that is narrower in
    2
    Currently, thirty-one states allow for exceptions to the
    four-corners rule in determining whether a duty to defend
    exists.   Chandler v. Alabama Mun. Ins. Co., 
    585 So. 2d 1365
    ,
    1367 (Ala. 1991); Williams v. GEICO Cas. Co., 
    301 P.3d 1220
    ,
    1225 (Alaska 2013); Regal Homes, Inc. v. CNA Ins., 
    217 P.3d 610
    ,
    ¶19 (Ariz. Ct. App. 2007); Safeco Ins. Co. of America v.
    Fireman’s Fund Ins. Co., 
    55 Cal. Rptr. 3d 844
    , 850 (Ct. App.
    2007); Hartford Cas. Ins. Co. v. Litchfield Mut. Fire Ins. Co.,
    
    876 A.2d 1139
    , 1145-1146 (Conn. 2005); Shafe v. Am. States Ins.
    Co., 
    653 S.E.2d 870
    , 874 (Ga. 2007); Sentinel Ins. Co. v. First
    Ins. Co. of Haw., 
    875 P.2d 894
    , 905 (Haw. 1994); Shriver Ins.
    Agency v. Utica Mut. Ins. Co., 
    750 N.E.2d 1253
    , 1259 (Ill.
    2001); Talen v. Emp’rs Mut. Cas. Co., 
    703 N.W.2d 395
    , 406 (Iowa
    2005); Miller v. Westport Ins. Corp., 
    200 P.3d 419
    , 424 (Kan.
    2009); Aetna Cas. & Sur. Co. v. Cochran, 
    651 A.2d 859
    , 864 (Md.
    1995); Herbert A. Sullivan, Inc. v. Utica Mut. Ins. Co., 
    788 N.E.2d 522
    , 530 (Mass. 2003); Am. Bumper & Mfg. Co. v. Hartford
    Fire Ins. Co., 
    550 N.W.2d 475
    , 452 (Mich. 1996); Pedro Cos. v.
    Sentry Ins., 
    518 N.W.2d 49
    , 51 (Minn. Ct. App. 1994); Auto. Ins.
    Co. of Hartford v. Lipscomb, 
    75 So. 3d 557
    , 559 (Miss. 2011);
    Allen v. Cont'l W. Ins. Co., 
    436 S.W.3d 548
    , 552-53 (Mo. 2014);
    Revelation Industries, Inc. v. St. Paul Fire & Marine Ins. Co.,
    
    206 P.3d 919
    , 926 (Mont. 2009); Peterson v. Ohio Cas. Group, 
    724 N.W.2d 765
    , 773-774 (Neb. 2006); Ross v. Home Ins. Co., 
    773 A.2d 654
    , 657 (N.H. 2001); Abouzaid v. Mansard Gardens Assocs., LLC,
    
    23 A.3d 338
    , 347 (N.J. 2011); Sw. Steel Coil, Inc. v. Redwood
    Fire & Casualty Ins. Co., 
    148 P.3d 806
    , 812 (N.M. 2006);
    Cumberland Farms, Inc. v. Tower Grp., Inc., 
    28 N.Y.S.3d 119
    , 122
    (N.Y. App. Div. 2016); Duke University v. St. Paul Fire & Marine
    Ins. Co., 
    386 S.E.2d 762
    , 764 (N.C. 1990); Great Am. Ins. Co. v.
    Hartford Ins. Co., 
    621 N.E.2d 796
    , 798 (Ohio 1993); First Bank
    of Turley v. Fid. & Deposit Ins. Co., 
    928 P.2d 298
    , 303 (Okla.
    1996); City of Hartsville v. S.C. Mun. Ins. & Risk Fin. Fund,
    
    677 S.E.2d 574
    , 578-79 (S.C. 2009); State Farm Fire & Cas. Co.
    v. Harbert, 
    741 N.W.2d 228
    , 234 (S.D. 2007); Fire Ins. Exchange
    v. Estate of Therkelsen, 
    27 P.3d 555
    , ¶¶24-25 (Utah 2001); R.L.
    Vallee, Inc. v. Am. Intern. Specialty Lines Ins. Co., 431 F.
    Supp. 2d 428, 438 (D. Vt. 2006); Campbell v. Ticor Title Ins.
    Co., 
    166 Wash. 2d 466
    , 471 (Wash. 2009); Farmer & Mechs. Mut.
    Ins. Co. of W. Va. v. Cook, 
    557 S.E.2d 801
    , 806 (W. Va. 2001).
    (continued)
    4
    No.   2014AP2484.awb
    scope and more modest in comparison to the exceptions adopted in
    many other jurisdictions.          For example, in Washington, there are
    two exceptions to the four-corners rule.                Woo v. Fireman's Fund
    Ins. Co., 
    164 P.3d 454
    , 459 (Wash. 2007).                 First, if it is not
    clear from the complaint that the policy provides coverage, the
    insurer must investigate and give the insured the benefit of the
    doubt that there is a duty to defend.             
    Id. ¶54 Second,
    as is the case here, if the allegations in the
    complaint conflict with facts known or readily ascertainable by
    the   insurer,   or     if   the    allegations      in       the     complaint      are
    ambiguous   or   inadequate,       facts   outside      the    complaint       may   be
    considered.      
    Id. Additionally, although
    extrinsic facts may
    trigger the duty to defend, an insurer may not rely on extrinsic
    facts to deny the duty to defend.           
    Id. ¶55 Kansas
        provides     another   example.               In    Miller    v.
    Westport Ins. Corp., 
    200 P.3d 419
    , 424 (Kan. 2009), the court
    explained that an insurer "must look beyond the effect of the
    In four states, because of conflicting cases, it is unclear
    whether they allow for exceptions to the four-corners rule.
    Compare Cotter Corp. v. Am. Empire Surplus Lines Ins. Co., 
    90 P.3d 814
    , 829 (Colo. 2004), with United Fire & Cas. Co. v.
    Boulder Plaza Residential, LLC, 
    633 F.3d 951
    , 960-61 (10th Cir.
    2011); compare Transamerica Ins. Services v. Kopko, 
    570 N.E.2d 1283
    , 1285 (Ind. 1991), with Ind. Farmers Mut. Ins. Co. v. N.
    Vernon Drop Forge, Inc., 
    917 N.E.2d 1258
    , 1268 (Ind. Ct. App.
    2009) (citing Auto-Owners Ins. Co. v. Harvey, 
    842 N.E.2d 1279
    ,
    1291 (Ind. 2006); compare James Graham Brown Found., Inc. v. St.
    Paul Fire & Marine Ins. Co., 
    814 S.W.2d 273
    , 279 (Ky. 1991),
    with Lenning v. Commer. Union Ins. Co., 
    260 F.3d 574
    , 581 (6th
    Cir. 2001); compare GuideOne Elite Ins. Co. v. Fielder Road
    Baptist Church, 
    197 S.W.3d 305
    , 308 (Tex. 2006), with Weingarten
    Realty Mgmt Co. v. Liberty Mut. Fire Ins. Co., 
    343 S.W.3d 859
    (Tex. Ct. App. 2011).
    5
    No.    2014AP2484.awb
    pleadings and must consider any facts brought to its attention
    or any facts which it could reasonably discover in determining
    whether it has a duty to defend."                          Under this approach, "the
    universe        of     information       from        which     th[e]     potential          [for
    coverage] must be ascertained is much greater than the universe
    used    in   an       approach    limited       to     the . . . pleading             and   the
    applicable        insurance       policy."           
    Id. (internal citations
            and
    quotation omitted).
    II
    ¶56   Not only is the majority opinion out of step with the
    national trend and at odds with the majority of states, it also
    contravenes basic principles of insurance law.
    A
    ¶57   A basic principle of insurance law is that the insurer
    is to investigate the facts when a claim is made.                                      Trinity
    Evangelical          Lutheran    Church       and    Sch.-Freistadt       v.        Tower   Ins.
    Co., 
    2003 WI 46
    , ¶54, 
    261 Wis. 2d 333
    , 
    661 N.W.2d 789
    .
    ¶58   This principle is supported by Marks v. Houston Cas.
    Co., 
    2016 WI 53
    , ¶41, __ Wis. 2d __, __ N.W.2d __, which is
    being released concurrently with this decision today.                                In Marks,
    we explain that "'[t]he applicability of an exclusion, however,
    is     rarely     obvious       from    the     allegations       in     the        complaint.
    Insurers     often      have     to    rely    on    investigation,        discovery        and
    other    information        not       stated    in    the     complaint        to    determine
    whether an exclusion applies.'"                     
    Id. (citing Peter
    F. Mullaney,
    Liability Insurers' Duty to Defend, Wis. Law., at 10-11 (July
    1995)).
    6
    No.   2014AP2484.awb
    ¶59    The two opinions released concurrently today appear
    facially inconsistent in regards to the duty to investigate.
    Marks supports the duty to investigate, and the majority here
    discards it.           In contravening this basic principle of insurance
    law,   the    majority          incentivizes         an   insurer     to    disregard         its
    factual investigation and to pretend that it cannot see a known
    fact which would give rise to a duty to defend.
    ¶60    The       exceptions        to   the    four-corners         rule     in       other
    jurisdictions recognize this basic principle.                              For example, in
    Washington,        if    it    is   not    clear      from    the    complaint      that      the
    policy    provides           coverage,     the   insurer      "must    investigate"            and
    give the insured the benefit of the doubt that there is a duty
    to defend.         
    Woo, 164 P.3d at 459
    .
    ¶61    Likewise, in Oklahoma an insurer has a duty to defend
    "whenever it ascertains the presence of facts that give rise to
    the potential of liability under the policy."                               First Bank of
    Turley v. Fid. and Deposit Ins. Co. of Md., 
    928 P.2d 298
    , 303
    (1996).      An insurer's duty to defend is determined on the basis
    of information provided to the insurer from the pleadings, the
    insured, and other sources available to the insurer.                              
    Id. B ¶62
       Also integral to insurance law, and contract law in
    general,     is     the      concept      of   privity.        As    Judge     Riley     aptly
    explains      in       his    dissent     below,      the     approach      taken       by    the
    majority negates the concept of privity.                       Water Well Sols. Serv.
    Grp.   Inc.       v.    Consol.     Ins.       Co.,    2015    WI    App    78,     ¶24,       
    365 Wis. 2d 223
    ,           
    871 N.W.2d 276
          (Reilly,       P.J.    dissenting).             He
    7
    No.    2014AP2484.awb
    admonishes that "[i]t is absurd to allow an entity that has no
    privity of contract to dictate whether the contract provides
    defense and coverage."           
    Id. Emphasizing the
    problem with the
    unilateral     control    of   a   third-party,            he    observes       that   the
    majority’s approach "allows a litigant who is not a party to a
    contract of insurance to unilaterally control whether . . . the
    [] policy provides coverage when that litigant has no privity in
    the contract."       
    Id., ¶21. ¶63
          Yet again, other jurisdictions allow for an exception
    to the four-corners rule when a third-party not in privity to an
    insurance contract fails to allege facts relevant to the duty to
    defend   in    its   complaint.        As       the    Supreme    Court     of    Montana
    explained, an insurer cannot ignore knowledge of facts because a
    complaint drafted by a third-party does not allege facts of
    which the insurer has knowledge.                 Revelation Indus. Inc. v. St.
    Paul Fire & Marine Ins. Co., 
    206 P.3d 919
    , 928 (Mont. 2009).
    Under    these       circumstances,         an        insurer    may      not     "ignore
    information in its possession that may give rise to coverage
    simply because the complaint fails to recite it, and thereupon
    refuse to defend."       
    Id. C ¶64
          A third basic principle of insurance law is that the
    duty to defend is broader than the duty to indemnify.                           Fireman's
    Fund Ins. Co. of Wis. v. Bradley Corp., 
    2003 WI 33
    , ¶20, 
    261 Wis. 2d 4
    , 
    660 N.W.2d 666
    .             Nevertheless, the majority opinion
    does just the opposite and circumscribes the duty to defend.
    8
    No.   2014AP2484.awb
    ¶65    The Connecticut Supreme Court eschewed the absolutist
    approach that the majority now embraces and determined that such
    an approach would narrow the duty to defend.            It explained that
    a "wooden application" of the four-corners rule would "render
    the   duty   to   defend    narrower    than   the   duty   to    indemnify."
    Hartford Cas. Ins. Co. v. Litchfield Mut. Fire Ins. Co., 
    876 A.2d 1139
    , 1146 (Conn. 2005); see also Fitzpatrick v. Am. Honda
    Motor Co., 
    575 N.E.2d 90
    , 92 (N.Y. 1991) ("where the insurer is
    attempting to shield itself from the responsibility to defend
    despite its actual knowledge that the lawsuit involves a covered
    event, wooden application of the 'four corners of the complaint'
    rule would render the duty to defend narrower than the duty to
    indemnify——clearly     an     unacceptable     result.").          Thus,    the
    Hartford court reasoned that "the sounder approach is to require
    the insurer to provide a defense when it has actual knowledge of
    facts establishing a reasonable possibility of coverage."               
    Id. III ¶66
       Prior Wisconsin decisions have likewise considered an
    exception to the four-corners rule when the allegations of the
    complaint conflict with the known facts of the case or where the
    allegations are ambiguous or incomplete:
    [T]here are also a number of cases involving special
    situations not covered directly by the general
    rules . . . These     special    situations     exist
    particularly where there is a conflict of allegations
    and known facts [and] where the allegations are
    ambiguous or incomplete . . . .
    Estate of Sustache, 
    2007 WI App 144
    , ¶11, 
    303 Wis. 2d 714
    , 
    735 N.W.2d 186
    , aff'd sub nom. Estate of Sustache v. Am. Family Mut.
    9
    No.   2014AP2484.awb
    Ins. Co., 
    2008 WI 87
    , 
    311 Wis. 2d 548
    , 
    751 N.W.2d 845
    (citation
    omitted); see also Grieb v. Citizens Cas. Co. of New York, 
    33 Wis. 2d 552
    , 
    148 N.W.2d 103
    (1967).
    ¶67     As the court of appeals explained in Sustache, it is
    reasonable to consider a situation where the facts of a case
    merit a defense, but the third-party complaint fails to allege
    those facts.      
    303 Wis. 2d 714
    , ¶20.       In that situation "it would
    seem that the insured should be entitled to a defense for which
    the insurer has been paid a premium.                The four-corners rule
    shuts down that entitlement."         
    Id. ¶68 Furthermore,
    Wisconsin has already allowed known facts
    extrinsic    to    the    complaint     to    be   considered     in   limited
    exceptions   to    the   four-corners      rule.    In   Berg   v.   Fall,   
    138 Wis. 2d 115
    , 122 
    405 N.W.2d 701
    (Ct. App. 1987), the court of
    appeals considered extrinsic facts because there was a conflict
    between the allegations in the complaint and the actual facts of
    the case.    The Berg court emphasized that an insurer's duty to
    defend may require consideration of extrinsic facts when "the
    pleadings allege facts that are within an exception to a policy
    but the true facts are within, or potentially within, policy
    coverage and are known or are reasonably ascertainable by the
    insurer."    
    Id. at 122-123
    (citing 7C Appleman, Insurance Law and
    Practice, sec. 4683 at 56 (1979)).
    ¶69     Admittedly,    this   court      has   previously     declined   to
    follow Berg.      In a footnote in Doyle v. Engelke, we explained
    that Berg is contrary to a "long line of cases in this state
    which indicate that courts are to make conclusions on coverage
    10
    No.   2014AP2484.awb
    issues based solely on the allegations within the complaint."
    
    219 Wis. 2d 277
    , 284 n.3, 
    580 N.W.2d 245
    (1998); see also Smith
    v.   Katz,    
    226 Wis. 2d 798
    ,      815-16,      
    595 N.W.2d 345
         (1999).
    However, none of these decisions foreclosed the possibility of
    allowing for a know fact exception in cases such as this when
    the allegations in the complaint are incomplete or ambiguous.3
    IV
    ¶70     Rather     than   acknowledge           that   there      are   limited
    circumstances in which a duty to defend analysis may allow for
    consideration of known facts extrinsic to the complaint, the
    majority asserts that its rigid four-corners analysis benefits
    an insured even after its insurer unilaterally denies coverage.
    Majority op., ¶26.         According to the majority, under the four-
    corners    rule   "a    plaintiff      has    both    the   opportunity      and   the
    incentive to file an amended complaint" if discovery results in
    additional    facts     that   would    trigger      a   duty   to   defend.       
    Id. Thus, the
    majority reasons that because a plaintiff will want
    coverage for the defendant-insured, it will amend its complaint
    to trigger the duty to defend.                
    Id. (citing Sheila
    M. Sullivan
    3
    In Estate of Sustache, the court of appeals examined
    whether the exceptions to the four-corners rule acknowledged in
    Griebe had been foreclosed by Doyle and Smith, but ultimately
    concluded only that "this issue warrants supreme court comment
    at some point in the future."    Estate of Sustache, 
    2007 WI App 144
    , ¶20, 
    303 Wis. 2d 714
    , 
    735 N.W.2d 186
    .
    11
    No.    2014AP2484.awb
    et al., Anderson on Wisconsin Insurance Law § 7.27 at 29 (7th
    ed. 2015)).4
    ¶71    The       majority's       hypothetical       solution      to    an      unfair
    denial of the duty to defend fails to take into account the
    realities of litigation.                An assumption that a plaintiff will
    seek insurance coverage does not apply in every case, such as
    when a plaintiff wishes to apply pressure to a defendant who has
    the capacity to satisfy a judgment without insurance.                           Even if a
    plaintiff is inclined to amend the complaint, a defendant whose
    insurer has unilaterally denied the duty to defend will have to
    provide for the costs of its own defense until some unknown date
    when the plaintiff may amend the complaint.                           Not every insured
    can   bear       the     costs    of     its       own   defense      during     prolonged
    litigation and may be forced to settle a meritless claim out of
    necessity.
    ¶72    In this case, the majority's repeated refrain that the
    four-corners        rule     benefits        the    insured    rings     hollow.          See
    majority op., ¶3 ("we reject Water Well's request to craft a
    limited     exception        to   the    four-corners         rule,    which     has     long
    endured     to     the     benefit      of     Wisconsin      insureds");        see     also
    majority     op.,      ¶25   ("We      have    applied     the     four-corners         rule,
    4
    The assumption that a plaintiff will amend a complaint to
    trigger insurance coverage for a defendant after new facts arise
    in discovery is undermined by Atlantic Mut. Ins. Co. v. Badger
    Medical Supply Co., 
    191 Wis. 2d 229
    , 241, 
    528 N.W.2d 486
    (1995),
    in which the defendant arguing in favor of coverage alleged that
    facts discovered in depositions triggered insurance coverage.
    However, the Atlantic court determined that no allegations in
    the amended complaint supported the insured's argument. 
    Id. 12 No.
      2014AP2484.awb
    without exceptions, in duty to defend cases for so long because
    it   generally        favors       Wisconsin        insureds.");         majority      op.,    ¶26
    ("The four-corners rule ultimately favors insureds in another
    way.").
    ¶73   One          has     to   wonder       if    the      majority's        absolutist
    application          of    the     four-corners           rule    is     as     beneficial      to
    insureds as the majority proclaims, then why is the insured
    losing here?
    ¶74   Its proffered concerns regarding the consideration of
    extrinsic       facts       are    equally       unpersuasive.              According     to   the
    majority, recognizing exceptions to the four-corners rule would
    require insurers to "imagine claims the plaintiff might have
    made."       Majority           op.,   ¶25     n.   15.      The    majority         conjures    a
    scenario        in    which        "this       judicially-created              burden"       would
    "rewrite the contractual duty to defend to be triggered whenever
    any claim is made rather than only those claims covered under
    the actual policy terms."                 
    Id. ¶75 The
    majority's reasoning is misguided because allowing
    consideration of extrinsic facts in this case would not require
    Consolidated          to        imagine    any      claims       other      than     those     the
    plaintiff has already alleged.                        As the majority acknowledges,
    Consolidated does not dispute that there is an initial grant of
    coverage based on the claims alleged in the complaint.                                  Majority
    op.,     ¶35.         Instead,         Water     Well      seeks       to     introduce      facts
    extrinsic to the complaint in order to support its argument that
    the "Your Product" exclusion, invoked by Consolidated in its
    unilateral denial of its duty to defend, does not apply.
    13
    No.     2014AP2484.awb
    ¶76       A rule that would create a presumption in favor of an
    insured's duty to defend is consistent with an insurer's broad
    duty to defend.             See, e.g., Olson v. Farrar, 
    2012 WI 3
    , ¶2, 
    338 Wis. 2d 215
    ,          
    809 N.W.2d 1
    .          As     this     court     has    repeatedly
    declared, "[i]f there is any doubt about the duty to defend, it
    must be resolved in favor of the insured."                          Elliot v. Donahue,
    
    169 Wis. 2d 310
    , 321, 
    485 N.W.2d 403
    (1992).
    ¶77       The majority recites the law regarding an insurer's
    broad duty to defend, and acknowledges that its decision may
    circumscribe that duty.              See majority op., ¶30 n.17.                 Given that
    even       the    majority        recognizes        that   an    insurer's       unilateral
    refusal to defend is disfavored, I fail to understand how a rule
    that       encourages       insurers    to     refuse,     rather       than    provide,    a
    defense          is   consistent       with     this       court's      well-established
    precedent.5           Majority op., ¶27 (citing Liebovich v. Minn. Ins.
    Co., 
    2008 WI 75
    , ¶55, 
    310 Wis. 2d 751
    , 
    751 N.W.2d 764
    ).
    ¶78       At the heart of its analysis, the majority protests
    the    efficacy        of   the    known     fact     exception     and    predicts      dire
    consequences if it is adopted.                       Such protests and predictions
    are out of step with the national trend and prove unpersuasive.
    The majority of states that have adopted exceptions have not
    reported the hypothetical quagmires forewarned by the majority.
    Indeed, the sky above those states has not fallen.
    5
    Although the majority sets forth the judicially-preferred
    approaches to determining coverage, its absolutist approach to
    the four-corners rule may incentive insurers to unilaterally
    deny coverage instead.
    14
    No.   2014AP2484.awb
    V
    ¶79   The majority pays lip service to its obligation to
    liberally construe the allegations contained in the complaint,
    assume all reasonable inferences from the allegations made in
    the   complaint,     and    resolve     any    ambiguity    in     favor       of    the
    insured.     Majority op.,        ¶15 (citing      Estate of Sustache, 
    311 Wis. 2d 548
    , ¶21).          However, it fails to follow this directive
    in    its    analysis       of    the    "Your     Product"        exclusion         in
    Consolidated's policy.
    ¶80   Consolidated's policy excludes coverage for "'Property
    damage' to 'your product' arising out of it or any part of it."
    It defines "Your product" as "[a]ny goods or products, other
    than real property, manufactured, sold, handled, distributed or
    disposed of by [] you."
    ¶81   Water    Well     argues    that     that    the     "Your     Product"
    exclusion does not apply because the complaint is ambiguous as
    to what property was damaged when the well pump fell to the
    bottom of the well.         According to the majority, "[t]he Argonaut
    complaint contains no allegation that any damage occurred to
    anything other than Water Well's products."                Majority op., ¶36;
    see also Majority op., ¶37 ("there is absolutely no indication
    in the complaint that any damage occurred to anything other than
    the well pump.").       Thus, the majority concludes that that "Your
    Product" exclusion applies and that Consolidated had no duty to
    defend Water Well.
    ¶82   Contrary to the majority, I would draw all reasonable
    inferences    in    favor    of   the   insured.        Although       there    is   no
    15
    No.    2014AP2484.awb
    allegation of damage to any pre-existing product, there is also
    no allegation that when the pump fell to the bottom of the well
    the damage was exclusively to Water Well's products.                                 It is just
    as reasonable to infer that other products were damaged as it is
    to infer that only Water Well's products were damaged.
    ¶83   In particular, the complaint alleges that the damaged
    well    pump     included       a        "column         of      pipes."         Based     on    the
    allegations in the complaint, it is reasonable to infer that the
    column of pipes consisted of pipe that was not Water Well's
    product.     For     example,       the        complaint         alleges    that     Water       Well
    "install[ed] at least 1 new fourteen-foot section of pipe."                                        It
    also alleges that Water Well "rethread[ed] pipe as needed."
    ¶84   Thus, it is also reasonable to infer that Water Well
    installed only one new section of pipe and that it only repaired
    some of the other existing pipe as needed.                                After resolving all
    ambiguity in favor of the insured, I conclude that the "Your
    Product" exclusion does not apply and Consolidated had a duty to
    defend Water Well.
    ¶85   Alternatively,              if    the       known    facts     extrinsic      to     the
    complaint      are    considered,              it    is    undeniable        that    the        "Your
    Product" exclusion does not apply.                            In its motion for summary
    judgment       before    the        circuit          court,        Water     Well    introduced
    uncontested evidence that that the alleged damage to the city
    well   included       damage        to    product          that     was    not     Water    Well's
    product.         Water    Well's              operations          manager    averred       in      an
    affidavit that although the pipe column in the well did contain
    new pipe provided by Water Well, it also contained pre-existing
    16
    No.   2014AP2484.awb
    pipe.    The affidavit further stated that Water Well reused most
    of the pre-existing pipe sections and only cut and rethreaded
    (through the work of a subcontractor) those sections of the pre-
    existing pipe that needed repairing.
    ¶86       Considering Water Well's affidavit, it appears that
    products other than Water Well's, such as the pre-exiting pipe,
    were damaged when the pump fell to the bottom of the well.
    These are known facts that are not explicitly included in the
    allegations in the complaint.                 However, if we consider these
    extrinsic facts, the "Your Product" exception does not apply and
    Consolidated would have a duty to defend Water Well.
    VI
    ¶87       Because I conclude that the "Your Product" exclusion
    does not apply, I must examine whether the "Your Work" exclusion
    applies.6       Consolidated's policy excludes "'Property damage'" to
    'your work' arising out of it or any part of it . . ."                   However,
    there    is    an    exception    to   the    exclusion.    The      "Your    Work"
    exclusion does not apply "if the damaged work or the work out of
    which    the    damage   arises    was   performed    on   your      behalf   by   a
    subcontractor."
    ¶88       Water Well argues that the "Your Work" exclusion does
    not apply because the subcontractor exception restores coverage.
    Although       the   complaint    does   not    specifically    allege    that     a
    6
    The majority does not address the "Your Work" exclusion
    because it determines that the "Your Product" exclusion applies.
    Majority op., ¶33 (citing Am. Family Mut. Ins. Co. v. Am. Girl,
    Inc., 
    2004 WI 2
    , ¶24, 
    268 Wis. 2d 16
    , 
    673 N.W.2d 65
    ).
    17
    No.       2014AP2484.awb
    subcontractor performed the work out of which the damage arose,
    the   allegations         in    the    complaint          repeatedly       refer       to    "Water
    Well, its agents, employees and representatives."
    ¶89    The term "agent" is very broad and can be understood
    to    include       a     subcontractor            when      assuming       all       reasonable
    inferences in favor of the insured.                               See, e.g., Black's Law
    Dictionary 75 (10th ed. 2014) (defining "agent" as "[s]omeone
    who   is    authorized          to    act    for        or   in    place       of    another;     a
    representative"); see also Restatement (Third) of Agency, § 1.01
    (Am. Law Inst. 2006) ("Agency is the fiduciary relationship that
    arises     when     one       person    (a    'principle')           manifests          asset    to
    another person (an 'agent') that the agent shall act on the
    principal's behalf and subject to the principal's control, and
    the agent manifests assert or otherwise consents so to act.").
    Thus, the subcontractor exception to the "Your Work" exclusion
    ought to apply to reinstate coverage.
    ¶90    Alternatively,             if    we         consider        the        known     facts
    extrinsic      to       the    complaint,          there      is    no     doubt       that     the
    subcontractor exception applies to restore coverage under the
    "Your      Product"       exclusion.         At        summary     judgment,         Water      Well
    introduced evidence that a subcontractor performed work on the
    well, including cutting and rethreading pipe and drilling and
    tapping screw holes.                 Attached to Water Well's affidavit is an
    invoice from a subcontractor detailing its work on the well
    pump.
    ¶91    Considering             Water    Well's         affidavit,         the      attached
    receipt substantiates that a subcontractor performed work on the
    18
    No.    2014AP2484.awb
    well pump.        Thus, the known facts extrinsic to the complaint
    demonstrate that the subcontractor exception to the "Your Work"
    exclusion restores coverage.
    VII
    ¶92     In    sum,       I    conclude         that   when    the        complaint   is
    factually incomplete or ambiguous, Wisconsin should adopt the
    narrow    known       fact       exception     to     the    four-corners         rule   as
    presented by Water Well.                 To do otherwise unfairly denies an
    insured the benefit of a defense to which it is entitled.
    ¶93     I    also    conclude        that       neither      the    "Your     Product"
    exclusion       nor    the       "Your    Work"        exclusion       bars      coverage.
    Accordingly, I respectfully dissent.
    ¶94     I    am    authorized        to    state      that   Justice       SHIRLEY   S.
    ABRAHAMSON joins this dissent.
    19
    No.   2014AP2484.awb
    1
    

Document Info

Docket Number: 2014AP002484

Citation Numbers: 369 Wis. 2d 607, 2016 WI 54

Filed Date: 6/30/2016

Precedential Status: Precedential

Modified Date: 1/13/2023

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